Renaissance Senior Living, LLC

I am comfortable here. I feel safe and at home. It is a very friendly place.

I live in the community.

Weekends are not good. (Anonymous Name) has a hard time getting baths. Good place to live and it is very safe.

We had a nice tour of this community. Everyone was very kind to my family, and I. The community was well-kept from what we saw. The staff we met was helpful, and our questions were answered overall. It was a good experience, but unfortunately this was not the one for my aunt, and her needs.

I think this is a great community, and I'am satisfied with my fathers move to this community. I know he is safe, and in good hand overall. They have a great staff at this facility. They have been supportive, and they are very in tune with their residents. When I visit the community, and his room are well maintained. The meals look fantastic, and they offer good activities for the residents. This is a community I would recommend to my friends, it is nice facility.

I highly recommend the Ashwood Court, and already have, because it is a great place. What I like the most is that each staff member does not have one job, they all share tasks and take very good care of my father. When I go visit, they all tell me he's doing good and check in on him when needed. The community, as well as the room he is in, are kept very clean and organized. The meals are very good.

Ashwood court. The staff is not attentive as we would like. The community seems to be alittle dark inside. I did not see activities for others to participate. The staff was nice and friendly and answered all of my questions. They do offer assistance with financial care.

Clean well lit facility. Staff very pleasant and easy to work with. Location is close to our home so visiting dad is convenient

Things are going okay. My Mom is kind of having a hard time with her roommate right now. I am going to give the administrative staff a little time to see how they handle the situation, so we will see how things work out.

Ashwood had good reviews online and seemed clean & tidy, but it was approx. $3,000/mo., roughly $1000/yr. more expensive overall than the other location that I toured. The advantage of Ashwood would be the size room & private bath. However, if Margie needed help bathing or diapering, it is unaffordable. The rates are much higher than when my mother was last there in Dec. 2010; it is now $600/mo for diapering & $1200 if the person were to need all three meds, bathing/dressing, & diapering.

Trash is often left in the hallways, and I've noticed food on the dining room floor. Sometimes my mom's needs don't seem to be communicated very effectively internally between the staff. However, we are relatively new to the community and we have seen some improvement so far,

They did a great job with my loved one and making him feel welcomed when he arrived at the facility. They go out of their way to make sure he is in the activities and participating because it has been a challenging transition.

Overall I think they do an excellent job at Heatherwilde Assisted Living. The facility is clean and well kept, and the people who work here seem friendly and professional for the most part. I've had a few issues with their medication service, which isn't as reliable as I'd hoped, but generally it has been a good experience.

Nice-sized rooms, landscaping around patios a bit sparse. The smaller facility size felt friendly and comfortable.

I do feel like there is some lack of security. They do not always get the doors locked up right away when they are supposed to. One night I walked in and was able to walk right into the facility and into my mothers room to get some things, and I noticed that anyone could have walked in and done the same. Other than that everything has been very good. The food is amazing. The people are all super friendly. And they were very good to my mother.

We toured this community while looking into care options for a loved one. I thought Heritage Park Village seemed like a very nice place overall! It had a nice environment and the staff seemed very friendly. However, I don't think it would have been the best fit for us carewise, my loved one has memory issues and this community was more focused on assisted living.

This was one of the communities that we considered when we were looking into options. It was a really nice place, and the staff was friendly. It was a little too expensive, and just a little too big, for what we needed.

great experience and prompt assistance. I would use again and recommend to others

Love the small number of residents and the personalized care. Focus on creating a 'home' atmosphere is great. Only concern is the public space being too small. The living room has just a couple of sofas, the dining room just four tables. Would she enjoy the interaction ALL the time and if not, only retreat would be her room. The only room available is decent, not the greatest view (of the front door and parking lot).

Our mother is here right now. She only wants to sit in her room and sleep and will not take part in any activities. She cries if she leaves the room. We need to find a cheaper place if she will not take part in the activities, which she is not doing at all! We have had problems with her being bathed and her clothes and hair being washed, and her bed being changed (we change it). She complains incessantly about there being only 'freaks' there.