ProMedica Senior Care

I would advise others to check the staff to resident ratio, and the number of nurses on each shift. The community is short-staffed and that was our main concern. I would recommend then the community if the staffing improves.

It's a very friendly community and very clean. The people are very nice. But I would say this is a place to take your loved one for more advanced cases of dementia, not in the beginning stages. My loved one was in the earlier stages, and while he was comfortable there, it just wasn't the right fit.

I think that everybody has been very kind and helpful. It's a difficult situation for anybody going through this, but they do what they can to accommodate our needs.

The staff communicates well with us and does a good job of letting us know what is going on. The community is neat and clean and the staff for the most part is very friendly. I am very happy with the nursing staff.

This was more memory care based, and not exactly what we were looking for for our loved one. It is a nice place though.

I would recommend the community to others for their loved ones. My mom is happy here, and this is a big plus for me. Some of the activities include: arts and crafts, painting of the women's nails, bingo, and more for the residents to choose from

We moved mom from a memory care unit on a large campus to Arden Courts Old Orchard during the pandemic. The move went rather smooth considering we couldn't enter her living area. She was settled in nicely. She has made friends & isn't calling to come home as much. She has more opportunity to walk outside, engaged in social events. Our visits are so nice.

Our family had a virtual tour, and as far as the tour goes it was a good experience. The way the building look was very nice, but the inside seemed a little older with darker wood, and we wanted a place that gave off a rally warm and bright feeling for our loved one.

Nice facility, questions answered clearly.

The facility seems very nice but I probably would not put my mom here again. It is strictly a memory care facility, so if someone is borderline or early stages, the staff cannot really make any changes moving them back to assisted living. I got the impression it is a facility for people who have more advanced Alzheimer's/dementia. The room sizes are rather small but they come already furnished. I do know that they have other locations and some of the other ones have assisted living under a different name.

What a beautiful facility! There are so many positive aspects with regard to pets, residents ability to come & go freely from the facility to walk outdoors, a kitchen in each cottage. However, a shared room doesn’t allow any privacy whatsoever to either resident. If a private room were affordable it would definitely be among my choices.

Arden Courts has the most comprehensive activities for memory care that I've found. This is what memory care is all about for me. They have excellent nursing and care in my opinion. There are activities from 9:30 am to 7 pm except for meal times. They have a wide variety of physical activities, games, discussions, and exercises that are available.

My mom lives at this facility. Her biggest complaint is the food. She has IBS, and there were a lot of cottage-related foods which upset her. Lately, since COVID she complains about the quality. Cookies burned at the bottom. And maybe some of her complaints can be justified and maybe some are her perfectionism. Food at this stage of life needs to be enjoyable, as there is little joy in her life.

We did a tour with this community and it was very nice. The tour was good and the staff was very friendly and helpful. They answered all of our questions and gave us lots of information to consider. The community was very nice and they were very accommodating to us.

Our tour of Arden Courts went well. They are undergoing a major renovation to their facility which will update it nicely. For us, the cost was out of our range. We did like the cottage style approach.

90 assisted residents. memory care different building next door. good healthcare w/nursing, doctor, continual evaluations. nice dining & happy hour locations. outside patio w/BBQ maybe move in negotiable.

They have been very concerned about covid and they are great about making sure that everything is clean so they can keep residents safe. My mom is quite satisfied with the food and the variety is improving, but the other residents have said the quality of foods have declined with covid. I think they are working on bringing things back and improving the quality of food as well. It is quite affordable and they give residents the most they can for their money. I think that it would be helpful if they could provide landline phones to residents that would make communication easier because the way the building is constructed, cell phones do not get good service in there. There has been a little issue with maintenance related things, sometimes requests get lost in the shuffle. One of the maintenance guys is extremely friendly and personable. They are making good efforts and my mom has made some friends. One thing that impressed me about her independent living apartment is that she has a full sized kitchen with all full sized appliances which I did not find in any others that we looked into. She has made an excellent transition and I would absolutely recommend them to others.

I toured Arden Courts of Largo and is is a very nice, smaller facility. When we were here they actually were the ones who suggested rehab for my loved one so we took their advice, they were very helpful.

Everything was good, and they were very informing as expected. The staff were very nice, the people were very accommodating and professional. We liked everything about them, they came off extremely genuine and acted like your extended family. They were caring and truly wanted to make every effort in our loved ones stay positive. However our loved one was only there three days before he passed. Our issues was with their 3rd party prescription drug pharmacy, that portion was not disclosed to us, and in the future they need to explain that party better and go into more detail to current and future clients.

Our family did a virtual tour and everything went well, we had a good experience. We were able to get a good idea of the facility not being their in person. Looking through the zoom call it seemed like the community was new and modern. The only reason we did not choose it was because we found a community that was closer in location, and more convenient for our family.