ProMedica Senior Care

The care was excellent, the staff helpful and kind. The only reason we moved is that he needed full time care that they were unable to provide.

The layout of the facility was effective for my loved ones needs.

The community was understaffed during my loved one's stay here, and sometimes the staff would be stretched thin. I would recommend you visit different communities, as this one is possibility. However, I would also recommend if you choose this community, you visit your loved one often to make sure the care is up to your expectations. The bedroom was spacious.

Good theories for handling dementia patients. However, at the time our family used Arden Court, due to staff changes and turnover, all services that had been described when we initially interviewed were not offered. Especially in regard to end of life care.

Lely Palms Senior Living is a comfortable atmosphere with good food, comfortable apartment and the staff runs the community well. Especially appreciate the nurse and physician

My loved ones are pretty happy there. They like the convenience of having meals provided. They can do downstairs and get whatever they like. They also enjoy the activities. Right now they're in a very nice apartment. It's clean and modern, with new appliances. They're on the waiting list for a villa, simply because they were having trouble getting back and forth within the multi-level apartment building. The grounds are nicely kept. Maintenance requests usually take a couple of days, which is understandable. I like that if they need additional care later on, assisted living is available without having to move.

The tour I received at The Auberge at Lake Zurich was very informative. I left with an overall positive impression.

Has been a transition for our loved one but each day keeps getting better. The whole community is very good at helping with him settling in. Staff is very friendly, caring and attentive. Food could use some improvement but has room for improvement. Doesn't participate much in activities. Overall the facility is very well kept and clean..

This is a smaller community. I feel because of this, they can't offer as many activities as other communities. There is sometimes it feels like they are understaffed;' however, they seem to be doing a good job overall. The communication with the family has been good, and the staff are willing to talk to us.

Loved the community but was very expensive compared to other options on our list.

It appears that they do a good job of taking care of my family member. In general the staff are pretty good, and cleanliness is good as well.

We liked that Arden Courts did not use cognition as a determination on where residents went, they were all mixed together and could interact with one another. The facility itself was not as aesthetically pleasing as some others and the gal who runs the place (who was brand new) did not look very professional.

The tour at Promedica was fine. The facility was brand new, but unfortunately it was extremely expensive. They charged about 50% more than where we chose for the same services, and they had smaller rooms.

It is a nice community and they do have nice people there, and they have been able to work with our family which is nice. However we do wish sometimes they could sometimes may prioritize keeping up with cutting our loved ones nails and helping shave - but that is not a big deal at all.

The management is very nice and accommodating. This community has been here for a long time. The staff they have working has been there for a while. I feel the community is understaffed overall. There is no odor in the community and it is clean. They have a lot of activities available for the residents to participate in. They were renovating the community and didn't have a recreation area for the residents to use. They had singing, exercises, and more for the residents to choose from. The residents are able to go out and walk or be outside in the secure area.

We typically enjoy the outside area especially with the weather getting nicer. The outside grounds are super nice, there is a golf course near by with wild life and places to sit down and relax. On Tuesdays, Thursdays and Sundays they have the rosary which is something our loved one enjoys going to. we enjoy about 4 or 5 of the care taker, they are attentive with any questions and if we loose something they are quickly on top of it

This was my first time in this situation and having to look for a community. This was a good community and a good tour and the community was nice. I just had to find something that fit in my loved ones budget.

The staff is very friendly. They were very good to both of my parents. One of my only concerns is my dad is very bored at times. They do try to get him involved, but he's not necessarily interested in the activities.

We were very very interested in Arden Courts for our mother. We were trying to get in contact with the sales person to set up a time with them and no one ever got back to us so unfortunately it fell through. It would have been our top choice.

This has been an overall good experience for my loved one and family. It is a little expensive here. The staff are good at helping with any questions or concerns the family may have.