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8.0
Review Score
1701 NW Jefferson Street, Blue Springs, MO 64015
We moved mom into assisted living I. [date removed] She enjoyed many friends and took her little dog [name removed] with her. She immediately thrived and gained weight. We had to move her to memory...
We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Call or drop by to see what make Benton House of Blue Springs the most desired in the...
4999 Prestley Mill Road, Douglasville, GA 30135
The Staff was extraordinarily helpful prior to move in, during my mom's time there and even after she had to be hospitalized. They were able to assist us with furniture, the chef prepared food that we...
Here or at Home-Let Us HelpAt Benton House we help thousands of residents and families at our award-winning communities. But we also help tens of thousands more find solutions and reduce risk at home. Wherever you are in your journey, and regardless of your ultimate choice, we look forward to...
5901 NW 88th Street, Kansas City, MO 64154
My mom had gotten sick and they did a great job keeping her and her room clean. They come into her room several times a day to encourage her to come to activities going on. My mom always says she is safe...
We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Call or drop by to see what makes Benton House of Tiffany Springs the most desired in the...
6009 Suwanee Dam Road, Sugar Hill, GA 30518
My Mother moved up to Sugar Hill from FL to Benton House. The staff is very welcoming and friendly. Mother has transitioned well. She enjoys the activities and the daily routine. I would recommend for...
Call or drop by to see what makes Benton House of Sugar Hill the most desired in the area.Exceptional quality takes exceptional people. Our team is consistently the number one reason families choose our community.Assisted Living, Memory Care, Adult Day, Respite, Caregiver Support. Wherever you...
2100 Johnston Drive, Raymore, MO 64083
My father enjoyed his three weeks at Benton House. The have very professional staff who were easy to communicate with and work with. Phone calls and texts were answered or returned promptly. We needed to...
We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Call or drop by to see what makes Benton House of Raymore the most desired in the...
22000 Prairie Star Pkwy, Lenexa, KS 66220
The staff is all wonderful and have been great as I live out of state. Always receptive and helpful when I call. Food seems to be an issue according to my mom in regards to variety. Yet, trying to please all...
We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Call or drop by to see what makes Benton House of Lenexa the most desired in the...
25 Newnan Lakes Blvd, Newnan, GA 30263
It's a fantastic facility. My father loved it. The staff are amazing and it felt homey. The staff truly loved and cared for my Dad. They were awesome.
We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Call or drop by to see what makes Benton House of Newnan the most desired in the...
11071 Maplewoods Pkwy, Kansas City, MO 64155
So far it has been a positive experience, the staff is friendly and helpful. Dining is transitioning with new staff and they are listening to the residents making positive changes. The facility is clean and...
We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Call or drop by to see what makes Benton House of Staley Hills the most desired in the...
3385 Trickum Road, Woodstock, GA 30188
Staff were very helpful with a few exceptions. Meals were often late and cold. Yes, I would recommend Benton House to other families
We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Call or drop by to see what makes Benton House of Woodstock the most desired in the...
201 Evergreen Terrace, Stockbridge, GA 30281
Mom unfortunately only lived three weeks at Benton Village. They took good care of her and worked with me ever so kindly. It was comforting knowing she was being looked after. My mom was 90 and it was hard...
We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Call or drop by to see what makes Benton Village of Stockbridge the most desired in the...
16401 Good Hearth Blvd, Clermont, FL 34711
Benton House is such a beautiful homey community, and it is extremely clean. The physical appearance right when you walk in is so warm and welcoming, everything is beautifully decorated. The community is...
We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Call or drop by to see what make Benton House of Clermont the most desired in the...
2711 Lawrenceville Hwy, Decatur, GA 30033
We like the location of this community, it is just a few miles away so we are able to visit often and get their quickly if needed. They have been meeting all of our loved ones needs so far. Everything is...
We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Call or drop by to see what makes Benton House of Decatur the most desired in the...
2270 Loganville Hwy, Grayson, GA 30017
This is a community that is close to family to visit our loved one. The staff are very friendly and they know the entire family by name. My loved one seems to be happy here. The staff communication with...
We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Call or drop by to see what makes Benton House of Grayson the most desired in the...
7155 Dearing Street, Covington, GA 30014
I liked the first leadership team. I was not impressed with the second team(they have all left). I hear the new team is really good. I would make sure to schedule follow up meetings. It let the staff know...
We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Reader’s Choice Best of Newton 2020. Call or drop by to see what makes Benton House of...
201 Edgebrook Drive, Anderson, SC 29621
We chose this community because they had a special place for people who have dementia. The people at the front were very friendly and helpful. They had something going on all the time at this community. The...
We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Reader’s Choice Best of Anderson 2020. Call or drop by to see what make Garden House of...
15700 W 151st St, Olathe, KS 66062
Benton House has superseded all of our expectations, and Mom loves living there. [name removed], and all of the staff there, go above and beyond to help the residents and their families become situated and...
We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Call or drop by to see what makes Benton House of Olathe the most desired in the...
530 Benton House Way, Aiken, SC 29803
The staff members at Benton House are a five plus, the value is good despite COVID. The cleanliness and helpfulness of the staff members in the beginning really stood out to us. They do all types of fun...
We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Call or drop by to see what make Benton House of Aiken the most desired in the...
7155 Dearing Road, Covington, GA 30014
Benton House embraces helping each of our residents make the most of each day. We're a new community in beautiful Douglasville.Our community is all on one level, easy to maneuver with all dining and activities centrally located. Benton House truly feels like home for our residents.Benton House...
499 Prestley Mill Road, Douglasville, GA 30135
5901 NW 88th St, Kansas City, MO 64154
25 Newnan Lakes Blvd, Newnan, GA 30263
View the Principal Senior Living lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Principal Senior Living welcomes its residents home.
1 min • March 23, 2022
Review Score
459 reviewsOut of 10
5 star
54%
4 star
31%
3 star
9%
2 star
4%
1 star
5%
A Place for Mom has scored Principal Senior Living with 8 out of 10 using our proprietary review score based on 42 reviews in the last 2 years. Over all time, Principal Senior Living has 459 reviews with an average "overall experience" of 4.3 out of 5.
We had a nice tour of this community. Everyone was very kind, and polite, All our questions were answered. The community looked nice, and well maintained..
3
3
3
3
3
Benton House of Blue Springs in Blue Springs, MO
4.2
(34 reviews)
I did not feel the staff were qualified to care for someone with a medical condition. They did not seem to check on my loved one very often. They did not assist in helping to take care of his personal needs. He lost weight and they did not seem to keep him active while he was living here. One of the caregivers lied to me and said they just checked on him when I found him sick in his room. I could tell they had not been in for a while. We have moved him out of this community due to what I think was a lack of care.
3
3
3
3
3
Benton House of Sugar Hill in Sugar Hill, GA
4.2
(54 reviews)
When I toured the Benton House, I noticed that it was extremely new! While I was touring, some of the residents told me that things were still coming together there, and they needed more organization since its's so new.
3
3
3
3
3
Benton House of Grayson in Grayson, GA
4.5
(21 reviews)
It is an okay community. They do offer a lot of things for the residents to do. Mom really did not do much. We like that it was close to us. Mom will be moving because they do not have the means to take care of her.
3
3
3
3
3
Benton House of Blue Springs in Blue Springs, MO
4.2
(34 reviews)
The food is really the best thing about Benton. They serve fresh homemade meals. Once the summer college help went back to school youcould really tell, Benton house was not as clean. The activity director seems to be excellent for those who do not have a memory issues. I had to go to the laundry room and was amazed how dirty it was.
2
4
1
1
0.5
Benton House of Tiffany Springs in Kansas City, MO
4.1
(41 reviews)
My mom is doing fine, the care is good, the place is clean, they have continuous activities, and help my mom shower and get around. The only issue is with the food. I feel there is not enough to feed the community. The potions are very small, meat is over cooked, and at times no milk. I ate here for lunch and was not happy with my meal. It also takes a long time to get served or things that are needed with meals. The owners are nice people but there needs to be improvements.
3
3
3
3
3
Benton House of Grayson in Grayson, GA
4.5
(21 reviews)
Nice clean and well staffed facility but costs are higher than most others visited
3
3
3
3
3
Benton House Woodstock in Woodstock, GA
4.2
(37 reviews)
The activities at Benton Village of Stockbridge are very good. They usually have something going on every day. We are having some problems right now with the menus. My husband is diabetic and should be on a salt-free diet. We also do not eat pork or fish because of our religion. So we ended up having cold sandwiches with potato chips seven days a week. I do wish they would accommodate our dietary needs and requests better.
5
5
3
5
3
Benton Village of Stockbridge in Stockbridge, GA
4.0
(54 reviews)
Benton Village has just been ok. We haven't had any bad problems, but nothing has run really smoothly, either.
3
3
3
3
3
Benton Village of Stockbridge in Stockbridge, GA
4.0
(54 reviews)
I think overall they do a good job at Benton House of Tiffany Springs. It's a very nice looking community, and they have all sorts of things to offer their residents. They've got a great variety of activities and trips to go on, and Dad really seems to enjoy the food! My only complaint is that they seem understaffed, the people who work here are friendly and professional, but they seem stretched a little thin sometimes.
4
4
4
4
3
Benton House of Tiffany Springs in Kansas City, MO
4.1
(41 reviews)
My loved one has been there for almost a year. The food is cooked in another building and rolled over to the dinning room for my loved one. The food sits in steamers for 30 minutes to 1 hour prior to serving. Therefore everything is over cooked. The portions are too small. Dessert portions are really small. There is no variety. When my loved one asked for more she waits 15 minutes or longer. I have mingled with many residents and the only complaint I hear about is "food" "food" "food". The residents are very unhappy with Benton Manor mostly because of the food. This isn't the cheapest facility, and we are now looking to place our loved one in a new facility. Too bad because the staff is wonderful. The Activity director also needs to shake things up once in a while. All there is, is bingo and ice cream socials on site.
5
4.5
5
1.5
2.5
Benton Village of Stockbridge in Stockbridge, GA
4.0
(54 reviews)
We used Benton Village for a brief respite stay. Overall I think the community did a good job with the services that they provide, unfortunately it just was not a good fit for my loved one. The staff all seemed friendly and attentive, and the facility itself was clean and well kept.
3
3
3
3
3
Benton Village of Stockbridge in Stockbridge, GA
4.0
(54 reviews)
Our loved one has lived at this beautiful place for a couple months, the personal care givers are exceptional. The resident to staff ratio is within state requirements but higher then we were told during our tour. The have a bus for outings but they only do outings about once a week, once again not what we expected. We have been surprised at the amount of miscommunications that have happened in the short time that our loved one has been living there, Since they have only been opened a few months we hope they work out these kinks soon.
4
4
3
2.5
3
Benton House Woodstock in Woodstock, GA
4.2
(37 reviews)
Everyone at this community was very friendly and professional, and the facility itself was very clean and nice looking. I toured quite a few when we were looking into options and this was definitely the best one I saw. However the level of care just was not adequate. My loved one had occasional breathing issues, and they did not did not know to handle these situations. I would usually find they had placed him flat on his back in bed, which was actually the worst positions for him to be in.
5
5
3
3
3
Benton House of Covington in Covington, GA
4.3
(35 reviews)
I toured this location when I was looking for options for my loved one and I was not impressed by what I saw. It didn't seem very clean during my tour, and they just walked into someone's room to show it to me during the tour, which didn't seem very respectful. Also, when I walked in the door there was nobody to there to greet or direct me, I had to seek someone out.
3
3
3
3
3
Benton Village of Stockbridge in Stockbridge, GA
4.0
(54 reviews)
It's complicated. In terms of the room and what was available when my in-laws checked in, I would give it a 1. In terms of some of the services that were provided and their contact with us, I would give it a 5. They were very responsive to our calls. There was a bed, a chair, and a tv. Nothing was set up for them and it was totally not what we were expecting. We spent hours there trying to get them set up. No one was available at that time. All the supervisors and everyone that we has spoken with initially were in some sort of meeting off site. I was not impressed with what we got for what we paid. My in-laws were only there for 10 days for a respite stay.
5
5
5
3
3
Benton House of Douglasville in Douglasville, GA
4.1
(31 reviews)
Nice facility Staff seemed happy, More women than men. Seemed like older people there.
3
3
3
3
3
Benton Village of Stockbridge in Stockbridge, GA
4.0
(54 reviews)
Very nice. More affordable than others. $3102.50 per month = $102 per day with level 1 assistance and meds ($85 for studio). Very convenient-just behind Publix on Suwanee Dam Road. Kitchen. $2,000 down.
3
3
3
3
3
Benton House of Sugar Hill in Sugar Hill, GA
4.2
(54 reviews)
If your loved one needs help with their oxygen use, forget this place. They may be qualified to administer meds and insulin injections, but they cannot or will not help your loved one get their portable oxygen units ready for trips outside their room to go to the dining room.
2.5
2.5
2.5
2.5
2.5
Benton House of Blue Springs in Blue Springs, MO
4.2
(34 reviews)
There are a few workers on the morning shift that are too loud during breakfast. i have seen residents sent back to their rooms if they say something the workers do not like. I have heard workers tell residents that something they were doing was disgusting. you must monitor what medicines your loved one is receiving very carefully.
5
2
3
2.5
2
Benton Village of Stockbridge in Stockbridge, GA
4.0
(54 reviews)
There are 21 total Principal Senior Living Facilities.
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