Phoenix Senior Living

My sister was admitted to Villa Palazzo memory care last summer. Her family lives indifferent states so this was very difficult. Everyone was good to her, but her aide, [name removed] was unbelievable attentive and caring. She was our link to my sister and she was so wonderful. We are now moving her up north to be with her family, but I credit [name removed] totally for taking such terrific care of her while she was there. We had an excellent experience with her and with villa

It's been good so far my mom is doing good there. They keep her fed and gives her activities to do there is always something going on there.

We were very pleased with The Pearl. My husband and I were very happy with care my mother in law received. The staff were wonderful during her stay with them.

I found the staff, cooks, laundry lady and housekeeping to be extremely helpful when dealing with family members. Some times people forget this can be a stressful situation for the family.

My mom lived at The Pearl at Dallas for four years and they took good care of her. She enjoyed the activities and the garden. The layout of the memory care is locked and safe, and best of all it is designed like a large house instead of a hospital floor. The rooms are not the best designed when you need a roommate but the activities, food, and overall care offset the room. If you can afford an individual room then the room layout is great.

We have really enjoyed our time at the Bungalows at Riverchase. The place is very well maintained and it's more like a hotel than a nursing facility. The smallness of the facility really helps our mother. I would highly recommend it.

After my sister spent almost 2 years in the first memory care facility we decided to move her closer to us. She was very unhappy the entire 2 years but we didn't realize the difference a place like The Phoenix could make. Her room is clean, she is clean and is always being watched over and encouraged to participate in activities. She was always locked in at the other place but now is given opportunities to get out even if it is just for a walk or to get pizza or a drive around town. There are many people who come to sing to them and with them. Devotionals and church services are a regular thing. She is HAPPY!

My mother was in a HORRIBLE PLACE, I was search frantically for a better place..when I recieved a return phone call about a opening..PRAYERS were answered. Whole story is mom was in a facility which I was o.k. with, they has to move several people quickly when they had major water break. The second facility was HORRIBLE. Bungalow is clean, all the poeple are caring, watch over all the people have nice activities also. LOVE THIS PLACE..THANK YOU

The staff throughout the facility was very friendly and you can tell of their concern and care for the residents with such special needs. The move in process was easy, as was moving out. The Pearl at Five Forks was excellent!

I have already referred several people. Very happy with their sincere care of my father

Everything is going great! My family member loves it here!

I am a resident at The Phoenix at Braselton and overall, everything has been great for me here.

My mom seems very happy there. She says the staff is friendly and the facility is clean. The food is very good, although the meals have been a little smaller portions recently. Overall, she is really enjoying living there.

For us, it has the "homey" feeling. Others that we looked at felt to clinical. We also liked the smaller size of Sunrise. We felt our loved one would have been uncomfortable and/or intimidated at some of the larger facilities. From the beginning, the staff was great. My wife was there several times a week and the staff adored her and her them. Communication was great. Lastly, we had several brunches there and thought the food was very good. We would absolutely recommend Sunrise at Ivey Ridge.

I loved how clean it was. Cleanliness was a biggie for us. I also loved the interactions with patients and that hospice was really on the ball with notifying us of changes. The staff let us know of any additional needs. I wish they had more staffing to attend to patients, but thats just a sign of the times and industry. The quality of care received was great. No complaints at all about staff...just wish there was more.

I do think this facility is a good choice. The staff are friendly and seem to take care of my mom. It is a small home, so they are not tasked to take care of so many residents. The food is enjoyable. Overall, I think they are a good fit for my mom.

Staff members are wonderful and engaged. It has been a wonderful experience overall.

My mother was previously a resident at The Pearl at Watkins Centre before she passed away and this facility was wonderful. They were great.

While our loved one was in a rehab facility, our family discussed needs and concerns and composed a list of questions to ask when we visited assisted living communities. Armed with our list and that of A Place for Mom, we visited three communities before visiting The Phoenix at Tucker. By this time, we had ruled out two, for various reasons, but were very much interested in the remaining one. At Phoenix we met with the Community Engagement Director and the Wellness Director. We were very much impressed by their attention not only to physical needs, but also social and emotional needs. We were impressed that all of their staff is dementia practitioner trained. We liked their thinking outside the box to encourage residents to participate in various activities. During the tour, we noted the interaction between staff and residents and talked with some residents and family members. We came away knowing we had a difficult decision to make between Phoenix and the previous facility.

I would recommend this facility -all staff are friendly and helpful. The move in process was as good as could be expected under circumstances-clean facility -housekeeping comes at least twice a week, or as often as needed. The entertainment is great. One thing that is better to me and brings me comfort is that they have nurses on staff over night, some facilities do not.