Phoenix Senior Living

So far we're very pleased with how things have gone with Arbor Terrace at Cascade! It's a very nice looking community, and the staff have all been very helpful! They even helped me look into information on veteran's benefits and financing options while we were waiting for our loved one's house to sell. They also do a great job with the food, it always looks and smells fantastic if I happen to visit near a meal time!

We are very happy with them. The staff is friendly, and they keep it very clean. They have plenty of activities going on, and as of now the food is fine. They are really good about being responsive and attentive, to both the resident and the loved one. I knew they had a good reputation, and they were in a good location for us.

I am a healthcare provider who has personally taken care of my 96yo father for the last 10 years. As a result, I am very picky about the level of care I expect from other healthcare workers. Th management and the staff here go waaay above and beyond to make sure my dad is clean, dressed nicely, and fed gourmet food. The majority of the workers have been employed 10 plus years and truly care about their patients. At this point, I couldn't have made a better selection than Arbor Terrace. The other great thing is that when you walk in, it smells nice and not like an old dirty nursing home.

I feel so fortunate that I chose Seasons for my loved one, who has been suffering from a range of dementia-type challenges, as well as from enough physical deterioration to require a great deal of personal care. What makes Seasons so comforting and reassuring is the personal and individualized attention the staff puts into my loved one's care. In particular, I credit the manager (who also works hands-on with the patients) with careful and perceptive hiring. It is not every health care-giver who can endure the often-thankless task of caring for terminal patients--much less dementia patients, who often respond to care with anger, or who refuse to be comforted. And it is not every boss who recognizes those special care-givers and can maintain a quality staff. The building and its small garden courtyard are clean, roomy, airy, and filled with light and with sights and sounds designed to make patients feel at home and bring them moments of joy. Special praise is due the activities staff, who work overtime to deliver daily, individualized, personalized stimulation to each patient. In addition, every one of my concerns is taken seriously. Even the small frustrations common to senior care centers (e.g., garments going missing in the wash), are always cheerfully and quickly dealt with.

When Mom and Dad decided to move my sister, Nancy, found Paul Hamilton from A Place for Mom. He connected us to several assisted living facilities in all size and price ranges. We chose one, my parents loved it and we're moving forward. The process was SOOOO much easier. Thank you, Paul.

My husband and I ended up going to see Laurel at the Aria Johnson Ferry today (5/27). I like it a lot but I'm not sure I can get everything together quickly enough.

I'm very satisfied. It's very clean and the staff is very friendly. They are quick to respond to needs and requests. They do have a lot of stuff coming in and there are more activities than the last place we used. They are pretty good on communication, but there could be a little improvement, with the communication among the staff. Management does pretty good about getting back to us. The food is okay, it's much better than the previous place. We liked that they were close enough to go visit.

They are so nice and it's a very clean place. He seems really happy there, and that is the most important thing. They have great activities. The food is excellent, and they don't do personal laundry, except with levels of care. We loved the location, and their population seemed younger and more with it, and they have a large male population.

We looked at several places but we felt Atria was the best fit. It is not like a nursing home!! More like an apartment house with help. It is a place where interesting people live and are still interested in living the good life.

We are so pleased Place is clean. Everyone nice Helpful The employees seem to really care

The people at Myrtle Beach Manor care very much for the residents. There is an Assisted Living wing as well as a rehab/skilled nursing wing and a memory care wing. They have numerous activities for the residents and try very hard to keep them all busy. I would recommend this location to others.

I'm very pleased, it's not perfect but nothing is. The food would be a four. I chose them for their senior living philosophy, and I find that they really execute the philosophy, so it's a very active community. I feel that the residents are treated with quite a bit of regard. The outside is well maintained and that was an important thing for us. The communication with the residents could be improved, things like changes in schedule or unusual events.

My mom's first week at Ivey Ridge went unbelievably well. She had been at another facility for 9 years so we anticipated a difficult transition. The staff has been super and very flexible so that mom gets off to a good start to her day. If she sleeps late, they still make sure she gets breakfast and will change her to the second seating lunch. The healthcare staff has been very accessible which makes it so much easier for me.

I really like this facility. The common areas were nicely decorated. There were skylights on the second floor. It really made a difference. The rooms were bright and sunny. Wish the rooms were a little more spacious. Dining room looked like a nice restaurant. It is close to my house. Staff was very friendly. It was easy to park.

Out of many tours of facilities in the Atlanta area I selected "Atria at Johnson Ferry" for my mother Florence Henderson, I need to move her here from a Memory care facility in Amarillo Texas. She was fragile, both medically and emotionally, at the time of my decision to move her here. I took numerous tours of facilities provided for me by 'A Place For Mom.' Many were certainly acceptable but the moment I entered the lighted chandeliers of Johnson Ferry Atria and spoke with the administrator ,Susan White ,I was certain that was the place for my mother. They coordinated a visit at the Texas facility to evaluate her status. Once all was in place they helped me and supported me in every detail of the move and transition. I particularly appreciated their small, 13 bed memory care unit. I could not discern any difference when I walked into the memory unit from the assisted living unit. The staff was well trained, alert, kind, and respectful both to me, mother, each other, and all the patients. I happened to be there all hours of the night and day for various reasons and no matter what time of day the staff was alert and sensitive to the needs of the community. They were professional from the administrator , nurse, the unit supervisor, to the direct care staff and the maintenance staff. Even when tough decisions needed to be made like hospital admission and finally admission to in -patient hospice where my mother passed, I felt that she indeed had a home here to help me take care of her. I never saw a negative interaction or anything that brought concern about mother's care. Atria not only consistently bright and clean but contains beautiful garden spots for quiet times and activities when you don't want to be quiet or alone. The staff knew their stuff and were wonderful. The only problems that I encountered were surrounding the changing laws in Georgia. Atria helped me to gap those problems by exceptional doctors, especially Dr Figuel, MD Psychiatrist who was exceptional in his medical knowledge of geriatric patients and their needs. It is comforting to know that such a place exists for such a difficult time in my life and the life of my family. I do hope that all those involved in mother's care remember how very much each small act can mean in such a difficult situation.

I CAN NOT SAY ENOUGH HOW GREAT MYTLE BEACH MANOR IS FOR MY AUNT AND UNCLE. THE STAFF FROM THE FRONT DESK THE AIDS, DINING ROOM STAFF ARE ALL WONDERFUL. THE FACILITY IS ALWAY CLEAN BRIGHT, LISA, THE NURSE IS ALWAY HELPFUL AND LETS NOT LEAVE OUT THE MAINTENANCE CREW AND KEVIN THE ASSISTANT DIRECTOR. ALL COULD NOT BE MORE HELPFUL AND CARING. ..........THANKS MYRTLE BEACH MANOR........

My sister is acclamating nicely. She loves this place. We love it too (her sisters). It is nice, clean, the food is delicious. Service is great too. Everyone is so friendly.

Upon touring many facilities we choose the Summit because of its cleanliness, friendlness. Felt right at home the minute we walked in that when I knew it was the right place for my mom.

Excellent guide (Kevin, the assistant director) Very informative. Rooms bedroom and living room. Very clean. No smells. Menu not as varied, but good food. Older facility and very well kept up. Wide halls a plus. Barely affordable, but could be with VA benefits. TV provided and possible internet connection through Time Warner Cable. Residents pay for internet. Possibility of Dad and Mom staying in the same room. Rehab facility attached.

Very nice place. Lovely facility. Tasteful, well organized spaces. But most of all, incredibly NICE and helpful people who seem to love their work and communicate well among themselves. Such a relief to not worry about my mother anymore. She is in good hands. My only comment would be that it would be nice if there were more activities geared to my mother's personal tastes, but IF we were to communicate this, I'm sure they would respond positively...so it's really a matter of taking the initiative. A very responsive, caring team.