Phoenix Senior Living

The staff is wonderful but stretched. The atmosphere of the facility is amazing. I grew up in Montana and from the first moment after coming through the front entrance - I thought I was home in Montana again.. Rooms are small but I have a double companion room. One side is my TV/sitting room and the other room is my bedroom. The two rooms are joined with 2 closets and a nice sized bath.

5 on all of them. We are very happy. What we like the most about The Bungalows at Springfield East community is the cleanliness, the décor, the friendliness of staff and residents. Everyone seems happy.

The Bungalows has a very clean and open reception area. It makes you feel good to come in. [name removed], the head of the Bungalows, is tremendous. She makes you feel so comfortable and answers all your questions. She is a very caring person and will help you any way she can. The room my sister-in-law is in is a studio. It was very clean and offered all that is needed for assisted living. I met several of the workers there. They are all so friendly and helpful. The food looks good and it is served in a cafe like atmosphere. It is a very accommodating place for a loved one that needs assistance.

What they could improve on would be to tidy up building and have more activities for residents.

I moved my mother here after her previous facility closed, and I could not be more pleased with the experience. The staff is exceptional, treating each resident with love, respect, and constant positive reinforcement. Director [name removed] hands-on approach ensures a vibrant and attentive community. A variety of engaging activities are offered daily, keeping residents active and fulfilled. The beautiful, hotel-style accommodations have made my mom feel like she's on a luxurious vacation. I am particularly impressed by the staff's expertise in managing cognitive issues, which is maintained through continuous education and training. The availability of a caregiver support group is an additional comfort. This facility is truly a wonderful place, and I look forward to every visit.

The care was for my brother that [community removed] was holding against his will.., the only way I could get him out of [community removed]jail was to put him in an approved home.., Chesterfield had an immediate opening & I checked him in & he stayed a few days & I took him home & he has recovered terrifically at home & he's now doing fine... Chesterfield was very helpful & did a great job the few days he was there...

That it is a lovely environment, and truly feels like a big family. We are very happy there. Thanks.

It would s a great place. They have a hair salon pool crafts, dance happy hour with wine and beer. My mother in law loves it. The staff is great and very helpful.

Our loved one is in an independent living villa and does not participate, therefore I can't rate the activities with any direct knowledge. I have already recommended it to two different friends whose parents are in similar situations to my father. I'll continue recommending it.

My MIL has adjusted very well the staff is wonderful and keep the residents busy . Th facility is beautiful and extra clean always ??my husband and I couldn't be happier with the choice we made going with summit place of kings mountain.!!

My mother spent two years at the bungalows. She saw it as the best times of her life. They took care of my mother and they always took care of the family members. We were so blessed to have my mother be here. They went the extra mile as well in her passing. The food was great the staff was great and the overall atmosphere was amazing. They provided all sorts of programs including spiritual programs bingo and many musical entertainments. There is no place better to be for a loved one.

The staff at the Pearl is outstanding, from the front desk thru to the caretakers. Everyone was so compassionate & caring. The care my mother received was great. She was well taken care of as well as loved on immensely.

We are very pleased with the staff and facility. The price is a bit high, probably due to lack of competition.

We have love The Pearl from the moment we found them. We had other friends who had used them for their loved ones and loved them as well. Management and really any of the staff is always available and easy to get in touch with. Honestly, they are all saints for putting up with some of the things they do. Some residents are more demanding and rude than others, and the staff always handles it with such grace. This is the best place for your loved ones if they have advanced dementia or Alzheimer's. They know us by name when we walk in, the staff always knows where our loved one is, they all know her by name and all appear to love her. I even witnessed this while sneaking in to see if they are as polite when I'm not there. They take them out on supervised outings and take pictures for Facebook so that we can see them getting out and about to remind them that "they don't just sit around and do nothing". There are always activities. I have nothing but good things to say about them and the facility.

Recommendation from a friend who has a family member there. I absolutely would recommend & I have. I mean it isn't perfect but they have taken great care of my mom.

Nice obscene. Very welcoming, friendly staff. I would recommend to others.

The Phoenix at Milton was the first community we visited. They were patient and kind with our ignorance of even what questions to ask. After touring multiple communities, we went back for a second look. We knew in five minutes of our second visit we had found the right community for Mom. Everyone who works there is loving, find, and patient.

Employees were very friendly and informative. The facility is clean and very pretty with many options for socializing and entertainment. We ate a meal at the facility and the food was okay. Our friends decided to rent an independent living apartment.

Always good communication with everyone involved with your loved one's care! If any issues just let the staff know your concerns

Summit Place has a very friendly atmosphere. There is lots of smiles and laughter as you walk down the halls. The staff is universally welcoming to the residents and visitors. They know all the residents and have the residents well being at heart. I recommend this place without reservation.