Pepperwood Health Inc

Parsons House Frisco is a great place with friendly people and staff. Love the med techs!

Everything is working out very well for our loved one at Pheasant Run. The staff have been wonderful and are very good with my father in law and helpful when needed.

My loved one loves the food. We picked this community because, it was closer to home, a single level and smaller community. It was easy for my loved one to access, and get around. They take good careof my loved one, and they are really happy. Overall, it's a good place.

I would give them above 5 if I could, we are extremely pleased with Cedar Ranch at Westover Hills. I visit every week and they are always doing something with the residents activity wise. I have eaten here as well and the meals are very good. The staff is wonderful and my friend is really happy here and that is all that matters. You cannot beat this place, it is amazing. I would highly recommend to anyone looking for memory care.

The friendliness of the staff and all of their accommodations have really stood out to us. When we came for the tour before we stepped through the entrance our loved one was very hesitant about the situation and kept saying there was no way they were staying here. However once we got through the tour they really enjoyed it. Our loved one made a friend and was even given lunch - they were thoroughly impressed and happy. it was a very good first impression. The staff have been very accommodating and helpful in every aspects. We do think it the value for the money is really good.

My mother lived at Pheasant Run for nine months from [dates removed]. The staff was very caring, accommodating and professional. While they struggled like all business did during this time period with staffing shortages, they never let it affect how they cared for patients. We were very happy we chose this location and I would higly recommend it.

Pheasant Run is a great place!

The facility has been perfect for my family member. They take care of her and make sure she's getting down to eat on time. They take care of her room, her clothes, her bedding. Just recently with the food, they had a change for the better. It was good before, but lately it has been fantastic. They offer a lot of activities. I just think they're doing a super job. And I would recommend them to anyone.

We entrusted our oved one with this facility. I live close by and could show up without notice and observe quite a bit. I did not find anything wrong with the facility at all. Their medical staff seemed to be administering medication properly. And their overall staff were great.

Parsons House was some of the most decent and wonderful people I have worked with. My loved one was doing great at the community. The staff took great care of my loved one, they showed wonderful care and kindness to my loved one during their stay. This an affordable option for care as well. I can't say enough about this community. I have suggested Parsons House to others for their loved ones. Some of the activities have included music, crafts, card games, movie nights, outings, and more for the residents to choose from. The family was able to join your loved one for a minimal fee for meals. [Name removed] was fantastic, and I could tell she loved my loved one. [Name removed] connected with my loved one and you could tell she loved my loved one with great care. There was a doctor that came to Parsons House to see the residents for care.

The location of Parsons House is so close to me which is great. When I first went, I did not think much of the outside, but when I walked inside all I could say was wow. It is beautiful and I was very impressed with the dining area as well. I wish she would take part in more activities because they have a lot provided and they have entertainment that comes in as well and she enjoys that. When the food was being brought to her she said it was cold, but since she has been going to the dining room she said the food is good. From what I have seen with prices, they are reasonably priced facility especially for what you get.

The staff is very on top of everything and very intuitive at this community. The shop is amazing. They have a lot of turnover with the management staff but this community was very clean.

They helped me out at the worst time of my life. My wife was only there for [dates removed]. She got very sick before passing away. But they helped me through all of that. The food was good. The activities were there for the residents. Overall they provided good, affordable care.

This was a beautiful community but I did not see the interaction with the residents that I was looking for. Beautiful tour but not many residents together or any interactions. There was just another community that I felt my loved one fit in better at.

The staff are very helpful and friendly and they provide feedback. Whenever I call to check on anything they are right on it and are great with communication with the families. I would recommend them to others.

We had a virtual tour with Cedar Ranch and felt they did a great job. Everything we saw looked good and seemed like it would be a nice fit, we just clicked with another facility more.

They are very professional and knowledgeable here. The staff are great people to work with. They are quick to respond to questions or concerns that the family has about our loved one. Some of the activities available include live entertainment, coloring, puzzles, balloons, exercises, and more for the residents to choose from.

My loved one liked another community better because she was on the ground floor. We did not feel that the second floor was safe for her.

We've had a very satisfying experience. They helped us a lot getting Mom settled in. I just can't say enough good things about them. They've been really good all around. The facility is set up to where the residents interact as much as they can. They don't prohibit having televisions in the residents' rooms, but I I like the idea that they advise you not to so that your loved one can come out and mingle with other people instead of being stuck in their room. I think it's an excellent facility. Their staff is just super good. The director is great. I can't say enough good things about her. The cost is a little bit higher than the other places we looked at, but there's just no comparison.

The staff was wonderful. I believe my loved one got the best care possible given the situation. They worked very closely and well with the hospice services that were needed at the time. It's a kind, caring, facility. I'm confident that had I been able to go in (I live outside the area) I would have been pleased. My impression was that it was very well run and well managed, with good, qualified staff.