Options For Senior America

Everyone we met with or worked with at Options for Senior America was knowledgable, personable and caring. Branch staff, corporate staff and after-hour staff were very responsive to our needs.

What I like the most about this service is the compassion and the professionalism of the employees! Excellent overall quality.

We have used the services of this company since March 2020. They sent us the same caregiver from the beginning and she is still with us . She has been very compassionate and dependable with an excellent attitude. Strongly recommended.

I am grateful for the attention Mother received from Options for Senior America and their team of dedicated professionals.

Our family would like to thank you and your team for helping care for our mom in her final days. The world is blessed to have folks like yours who commit to such demanding service to others; and, we wish Options for Senior America the best in its future support of those in need.

I can't remember where I got the name of this agency, but they have excellent customer service with respect to intake. The caregiver who was sent to us was excellent in all aspects. Staff was very professional and very responsive to our needs. What made us finally choose Options was the discussion we had with the COO of the company. Highly recommended.

Words cannot express our family's gratitude for your services...from the times of needing a 24/7 care-giver in the middle of the night to a care-giver accompanying my Mother to the Hospice House...and everything in between. Your staff is amazing! We will be sure to tell others of the extraordinary care your folks provide.

Options for Senior America of Burlington provided me and my family outstanding care! My father was in need of immediate care, and Options for Senior America of Burlington gave us exactly what we needed. From our initial contact throughout the entire process they were all professional, caring, prompt, and had excellent follow through. They made a stressful and emotional time as easy as it could possibly be. I work in healthcare and was extremely impressed with everyone we came in contact with. I would seek their services again in the future if needed and highly recommend Options for Senior America!

My experience with Options for Senior America has been great! Very professional, responsive, aware of what is needed and has met every one of our needs. The care providers are currently providing care for my mother and they are wonderful! Best prices as well!

I love the caregiver [name removed] who was sent by Options for Senior America. She is compassionate, dependable and very competent. Very happy with the service.

My mom was visiting from India for my daughter’s wedding in Oct2019. She is 91 years old and I needed a home care service for her for the duration of her stay in the US. I contacted 3-4 agencies online. Options manager [name removed] reached out to me and very patiently listened to all my needs for my mom. He had a solution for all my needs and assured me that he can find the right care for my mom. Especially during the wedding days I needed 24 hour care for her. [Name removed] assured me that he will find me the right care for my mom even for the night and hotel stay during the wedding. I was very concerned and was not sure if everything will work out but [name removed] came to visit us in person a few times before my mom even came from India. We were amazed at how caring and understanding he is. I was very relieved after that and was sure things will be fine. [Name removed] is great. He's very knowledgeable, compassionate, and patient. He answers every question you may have and anticipates ones you have not even though of. He even guided us to a place where we could get a wheel chair for my mom. True to his words [name removed] came through for us by finding two amazing ladies for my mom. The care providers he sent us were aware of their duties and their performance was excellent. Both caregivers were very responsive to my mom’s needs. She loved them both. Excellent overall quality of this agency's home care services. The care providers are competent, dependable, and have a great attitude and compassion. Cannot thank Options enough for the care they provided to my mom. Do not have words to express my gratitude

My mom was visiting from India for my daughter’s wedding in Oct2019. She is 91 years old and I needed a home care service for her for the duration of her stay in the US. I contacted 3-4 agencies online. Options manager [name removed] reached out to me and very patiently listened to all my needs for my mom. He had a solution for all my needs and assured me that he can find the right care for my mom. Especially during the wedding days I needed 24 hour care for her. [Name removed] assured me that he will find me the right care for my mom even for the night and hotel stay during the wedding. I was very concerned and was not sure if everything will work out but [name removed] came to visit us in person a few times before my mom even came from India. We were amazed at how caring and understanding he is. I was very relieved after that and was sure things will be fine. [Name removed] is great. He's very knowledgeable, compassionate, and patient. He answers every question you may have and anticipates ones you have not even though of. He even guided us to a place where we could get a wheel chair for my mom. True to his words [name removed] came through for us by finding two amazing ladies for my mom. The care providers he sent us were aware of their duties and their performance was excellent. Both caregivers were very responsive to my mom’s needs. She loved them both. Excellent overall quality of this agency's home care services. The care providers are competent, dependable, and have a great attitude and compassion. Cannot thank Options enough for the care they provided to my mom. Do not have words to express my gratitude.

Straight A's for this company on their wonderful care providers, management and responsive service,

5 Star in every aspect! Dedicated, caring, and compassionate. Very responsive, professional and efficient. They understand the needs of the clients!

Options was sent to me by the VA ,not having family close they’ve been a great help . I have meals cooked for me with each visit . Staff cleans my living areas as well as take me out grocery shopping . This company has been a great help .

I will always be thankful for Options. When my dad suddenly passed away...my sisters and I tried to pick up the 24hr care my mom needed. With limited vision, diabetes, dementia and frequent falls...she could not be left alone. We heard about Options and they came to meet my mom and us...it was an instant connection. I recently told [name removed] they were "Angels that came to us in one of the darkest times of our lives". These girls took excellent care of mom. They became family...sisters...and daughters to my mom. They brought her to picnics..parties and holidays. She loved all of them. [Names removed] were great to work with and the girls they sent were so loving and caring. [Names removed] were there at the end and you couldn't ask for more devoted "daughters". [Name removed] stayed all night with my mom the last time she was in the hospital. I can't say enough about this Agency. They will always be very special to this family.

My mother has had caregiving services from Options for Senior Americans for over a year now and we couldn't be more pleased. The caregivers are excellent and the whole staff is very professional and attentive to my mother's needs. She was determined to stay in her own home after turning 90 and no longer being able to drive. But that meant she would be living alone with none of her children living close by. I really didn't think this was a possibility until I heard of Options for Senior America. From our initial meeting and interview we were thrilled with all the services offered: transportation to appointments, church and social engagements, as well as help with grocery shopping and other activities, and all for a reasonable and affordable cost. We were matched with a primary caregiver who has been more efficient and caring than we ever could have expected. When my mother had a health crisis, Options staff were there to assess her condition and get her immediately to the hospital. If I had known that such a great service was available years ago I would not have worried so much about my mother being able to continue living as she wished in her own home. The best news is that my mother's health has actually improved with the help of Options personnel and she is happy and secure. We are so grateful.

We use options for my father-in-law, who resides in an assisted living facility. Not only are they very caring and attentive, every one of their caregivers has formed a personal bond with him and go above and beyond their duty sending us photos and keeping us involved when we can't be there

[Name removed] and the Options team provide care in the Independent Living where my mom currently lives. The services they provide are just what she needs to continue to stay in the Independent Living. I like how I can communicate at any time with them with questions, requests, and knowing any changes they may see with my mom. They are always consistent and go a little extra with helping her with her needs. I would highly recommend the Options team with your care needs.

[Name removed] and the Options for Senior America team currently provide care for my mom in the Independent Living where she lives. They help and care for her so that she can continue to live in the Independent Living. The communication is great, I am always able to ask questions, make requests they always let me know if there are any changes in my mom. They go a little extra in helping her. I would highly recommend Options for Senior America and the services they provide. They are great.