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Oakmont Management Group

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Oakmont Management Group, a senior living company with 107 locations — among them Best of Senior Living Award winners — provides both independent living and assisted living services, plus its signature Traditions memory care neighborhoods, which offers a continuum of options to meet your loved one’s unique needs along their journey. Oakmont Management Group has 3,166 reviews and an average review rating of 4.3 out of 5. The communities feature luxurious senior living amenities, award-winning dining, and an attentive team of caregivers who follow five values: authenticity, commitment, teamwork, resilience, and compassion. At Oakmont Management Group communities, you can find movie theaters, gardens and courtyards, bars and lounges, pet parks, and other features to fill your days with enjoyment.

8.3

Review Score

3,166 reviews
107 communities
4 senior living award communities
Starting from $X,XXX/mo

Oakmont Management Group community listings

Showing 107 communities
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Oakmont of Folsom

1574 Creekside Drive, Folsom, CA 95630

Starting at$X,XXX+ monthly
10
10 Photos available
8
8 Floor plans available
9.8
Review Score
55 reviews

The staff is very caring, friendly and empathetic. They go out of their way to make sure the residents are comfortable and looked after. Someone is always nearby to help and be available to tend to their...

Most Friendly
Provides: Assisted Living, Memory Care, Independent Living

Oakmont of Folsom is a charming retirement community set on a verdant property with beautiful views, world-class cuisine, and an abundance of on-site services. Shopping, exquisite dining, the arts, and world-class entertainment are all within easy reach. In our retirement community, where...

... Read more

Oakmont of Orange

630 The City Dr., Orange, CA 92868

Starting at$X,XXX+ monthly
8
8 Photos available
12
12 Floor plans available
9.8
Review Score
59 reviews

They have been really good to work with and even though it has been a tough transition for my mother. They are certainly been understanding and have been very helpful.

Provides: Assisted Living, Memory Care

Oakmont of Orange is a luxury retirement community set on a beautiful campus with industry-renowned dining and an abundance of on-site amenities. We are also within walking distance of shopping, fine dining, the arts, and world-class entertainment. In our retirement community, where friends and...

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Oakmont of Las Vegas

3185 E. Flamingo Rd, Las Vegas, NV 89121

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.5
Review Score
140 reviews

The staff is patient and kind, they get to know your loved ones and make sure they feel welcome. They have a great line of communication when your loved one is sick or feeling under the weather.

Provides: Assisted Living, Memory Care

"Oakmont of the Las Vegas is a lovely retirement community set on a lush campus with lovely views, industry-renowned dining, and an abundance of on-site amenities. We are also close to shopping, fine dining, the arts, and world-class entertainment. You’ll feel right at home in our retirement...

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Oakmont of Carmichael

4717 Engle Road, Carmichael, CA 95608

Starting at$X,XXX+ monthly
2
2 Photos available
10
10 Floor plans available
9.5
Review Score
48 reviews

I would give a 5 rating for all 8 categories. We have been very satisfied with Oakmont of Carmichael. It's clean and the Care Providers (the people that tend to our mom) are very nice. The response time when...

Provides: Assisted Living, Memory Care, Independent Living

Oakmont of Carmichael is a lovely retirement community set on a lush campus with beautiful views, industry-renowned dining, and an abundance of on-site amenities. We are also within walking distance of shopping, fine dining, the arts, and world-class entertainment. In our retirement community,...

... Read more

Ivy Terrace at Garden Grove

11848 Valley View St, Garden Grove, CA 92845

Starting at$X,XXX+ monthly
24
24 Photos available
9.8
Review Score
67 reviews

Open outdoor space for residents and guests to safely occupy. Very good experience at Crescent Landing at Garden Grove. Big improvement over our last facility, [facility name removed].

Best Meals and Dining
Provides: Memory Care

The only residential care facilities to be built with a uniquely designed floor plan for those with Alzheimer's disease and memory impairment. Each center extends over two acres of land and offers extensive walking paths, park-like rose gardens and sunny patios for the residents enjoyment. The...

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Oakmont of Westpark

2400 Pleasant Grove Blvd, Roseville, CA 95747

Starting at$X,XXX+ monthly
7
7 Photos available
11
11 Floor plans available
9.7
Review Score
23 reviews

Comfortable rooms, good staff, lots of activities inside and outside. Weekly bus ride around the area. Food is good Everyone there seemed to enjoy being there. Good number of staff so everyone had guidance...

Provides: Assisted Living, Memory Care

"Oakmont of Westpark residents receive customized care services delivered in luxurious, resort-style living. With nurses on staff, we offer a comprehensive Diabetic Wellness Program. All dining, Housekeeping, transportation, Emergency Response System, utilities, cable and wifi are all included....

... Read more

Oakmont of Redding

2150 Bechelli Ln, Redding, CA 96002

Starting at$X,XXX+ monthly
12
12 Photos available
10
10 Floor plans available
9.6
Review Score
29 reviews

Oakmont has been our extended family for years. I couldn’t have imagined what an incredible role they would play. They have come along side us at every turn. In sickness and in health, in times of...

Provides: Assisted Living, Memory Care

Oakmont of Redding is an exceptional retirement community with peaceful views of a nearby river and close proximity to the breathtaking Mount Lassen and Mount Shasta. Let us serve you with our industry-renowned dining and endless on-site amenities. Enjoy fine living with nearby shopping, fine...

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Ivy Park at San Jose

4855 San Felipe Rd, San Jose, CA 95135

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.5
Review Score
47 reviews

Cleanliness of the facility-10! Well taken care of. Had snacks to take anytime... but no special needs diet for diabetics. Bingo, puzzles, group exercise, movies; large TV screen. Ivy includes free: 3 meals...

Provides: Assisted Living, Memory Care

Ivy Park at San Jose is a senior-living community tucked into a mostly residential area in the Evergreen/Silver Creek neighborhood. It is a quiet and peaceful community that is easily accessible to Highway 101 and with close proximity to downtown San Jose. Residents and their families often enjoy...

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Ivy Park at San Lauren

5300 Hageman Rd, Bakersfield, CA 93308

Starting at$X,XXX+ monthly
10
10 Photos available
9.5
Review Score
23 reviews

I thought the facility was rated four out of five stars. It seemed comfortable there seem to be a nice area for dining and in a good location. The person I took the visit ended up going there.

Provides: Assisted Living, Memory Care

Ivy Park at Claremont

2053 North Towne Avenue, Claremont, CA 91711

Starting at$X,XXX+ monthly
32
32 Photos available
4
4 Floor plans available
9.5
Review Score
53 reviews

The staffing is welcoming, considerate and maintains a watchful concern for my sister-in-law. When I visit, I notice that she is comfortably dressed and well groomed. I've had the opportunity to eat with...

Provides: Assisted Living, Memory Care

Ivy Park at Claremont is a charming senior living community nestled in the foothills of the San Gabriel Mountains within the historic city of Claremont. Conveniently located near the Interstate 210 and I-10, Ivy Park is a quick drive to Pomona Valley Hospital and Medical Center and just North of...

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Oakmont of the Lakes

3250 S Fort Apache Rd, Las Vegas, NV 89117

Starting at$X,XXX+ monthly
10
10 Photos available
9.4
Review Score
80 reviews

5 across all of them. They were amazing even past when Dad passed away. Very clean. Always there to fix things. Friendly staff. They went above and beyond.

Provides: Assisted Living, Memory Care, Independent Living

Oakmont of the Lakes is a lovely retirement community set on a lush campus with lovely views, industry-renowned dining, and an abundance of on-site amenities. We are also close to shopping, fine dining, the arts, and world-class entertainment. You’ll feel right at home in our retirement...

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Oakmont of Concord

1401 Civic Ct, Concord, CA 94520

Starting at$X,XXX+ monthly
10
10 Photos available
11
11 Floor plans available
9.4
Review Score
21 reviews

From day one the staff has been very friendly and accommodating. The facility is beautiful, food is very good, and a lovely garden patio area. Many activities available every day. Would highly recommend...

Provides: Assisted Living, Memory Care, Independent Living

Oakmont of Concord is a lovely retirement community set on a lush campus with beautiful views, industry-renowned dining, and an abundance of on-site amenities. Enjoy Concord’s natural wonders through its extensive park system and close proximity to the breathtaking Markham Nature Park and...

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Ivy Park at Santa Rosa

4225 Wayvern Dr, Santa Rosa, CA 95409

Starting at$X,XXX+ monthly
18
18 Photos available
6
6 Floor plans available
9.4
Review Score
24 reviews

I’m really looking forward to my Dad staying at Ivy Park. It was such a pleasure working with Honey, too. She is knowledgeable, caring, accommodating, and even went the extra mile in getting paperwork...

Provides: Assisted Living, Memory Care

Ivy Park at Santa Rosa is a senior living community centrally located with convenient access to highway 12. The property is close to numerous award-winning wineries and breweries and near many nature trails and parks including the 4th & Farmer’s Creek Trail, Howarth Park, and Spring Lake...

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Oakmont of Simi Valley

3110 Royal Ave, Simi Valley, CA 93065

Starting at$X,XXX+ monthly
9
9 Photos available
11
11 Floor plans available
9.4
Review Score
16 reviews

5 for all. This is a great facility and the staff are all very kind and friendly and the food is very good. We would absolutely recommend this community to other families based on the experience we have had

Provides: Assisted Living, Memory Care

Oakmont of Simi Valley is a lovely retirement community set on a lush campus with lovely views, industry-renowned dining, and an abundance of on-site amenities. We are also close to shopping, fine dining, the arts, and world-class entertainment. You’ll feel right at home in our retirement...

... Read more

Ivy Park at Simi Valley

5300 E Los Angeles Ave, Simi Valley, CA 93063

Starting at$X,XXX+ monthly
9
9 Photos available
9.3
Review Score
23 reviews

My mother was living in a very nice assisted living facility in Chatsworth but she needed more support. We moved her to Ivy Park’s Memory Care in Simi Valley. She has been there now for a couple of months...

Provides: Assisted Living, Memory Care

Ivy Park at Simi Valley is a senior living community set on a beautiful piece of property easily accessible from Highway 118. The community at the base of the beautiful Santa Susana Mountains features lushly landscaped gardens and walking paths. It’s only a short distance to many popular...

... Read more

Ivy Park of Wellington

24962 Calle Aragon, Laguna Woods, CA 92637

Starting at$X,XXX+ monthly
11
11 Photos available
9.3
Review Score
27 reviews

Unfortunately, some of these have changed over the course of the past year. My ratings reflect where we are now. This is specifically about the memory care wing. Sometimes, communication with the staff is...

Provides: Assisted Living, Memory Care, Independent Living

Ivy Park of Wellington is a senior living community set in picturesque Laguna Woods. The location boasts coastal amenities and a temperate climate. It’s only a short distance to many popular restaurants and shopping centers. At Ivy Park our seniors are empowered to maximize their independence and...

... Read more

Oakmont of Roseville

1101 Secret Ravine Parkway, Roseville, CA 95661

Starting at$X,XXX+ monthly
8
8 Photos available
6
6 Floor plans available
9.3
Review Score
39 reviews

My mother and father-in-law have lived at Oakmont of Roseville for the last 6 months and loved it. My wife and I did a tour of ranch and couldn't be happier with the staff and facility would highly...

Provides: Assisted Living, Memory Care, Independent Living

Oakmont of Roseville is a lovely retirement community set on a verdant property with beautiful views, award-winning dining, and an abundance of on-site amenities. Shopping, fine dining, the arts, and world-class entertainment are all within walking distance. Friends and neighbors appreciate our...

... Read more

Ivy Park at Alta Loma

9519 Baseline Road, Rancho Cucamonga, CA 91730

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.3
Review Score
49 reviews

When eating lunch there or dinner I just noticed the silverware and the glassware is not the cleanest. The bathroom downstairs needs some attention as well. I would recommend this facility as a staff is...

Provides: Assisted Living, Memory Care

Ivy Park at Alta Loma is a vibrant senior living community set in the captivating city of Alta Loma. With convenient access to the I-210 and I-15, Ivy Park is just a short drive to the San Antonio Regional Hospital, the expansive Victoria Gardens Mall, and a diverse range of dining options....

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Ivy Park at West Hills

9012 Topanga Canyon Boulevard, West Hills, CA 91304

Starting at$X,XXX+ monthly
18
18 Photos available
4
4 Floor plans available
9.2
Review Score
44 reviews

I would give them a 5 for all of them! The people were all so kind and caring. They always called my mom by name and were so helpful. Yes, we would absolutely recommend this community to other families based...

Provides: Assisted Living, Memory Care

"Ivy Park at West Hills is a vibrant senior living community nestled in a picturesque neighborhood within the city of Los Angeles. Paralleled between Route 118 and the 101 highway, Ivy Park is just minutes from the West Hills Hospital, a variety of historical buildings, bustling shopping centers...

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Ivy Park at San Juan Capistrano

32200 Del Obispo St, San Juan Capistrano, CA 92675

Starting at$X,XXX+ monthly
13
13 Photos available
5
5 Floor plans available
9.2
Review Score
23 reviews

The staff and nurse have accommodated us recently through a cognitive episode my Mother went through for 4 weeks. Yes, there was a cost impact because they had to escalate their care for my Mother, but they...

Provides: Assisted Living, Independent Living

Ivy Park at San Juan Capistrano is a senior living community set on a beautiful piece of property easily accessible from Interstate 5. The location boasts lovely walking paths and gardens and is near many regional nature trails and parks. It’s only a short distance to many popular restaurants and...

... Read more

Ivy Park at Walnut Creek

2175 Ygnacio Valley Road, Walnut Creek, CA 94598

Starting at$X,XXX+ monthly
19
19 Photos available
4
4 Floor plans available
9.2
Review Score
37 reviews

Activities Director [name removed] goes over and beyond to keep smile on Residents. Today is my Mom’s birthday and it was celebrated big . Activities in Ivy park is amazing and residents enjoy. It is amazing...

Provides: Assisted Living, Memory Care

"Ivy Park at Walnut Creek is a vibrant senior living community nestled in a picturesque neighborhood within the city of Walnut Creek. Paralleled to I-680, Ivy Park is just minutes from the John Muir Medical Center, a variety of scenic parks, bustling shopping centers and exquisite dining options....

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Oakmont of Camarillo

305 Davenport St, Camarillo, CA 93012

Starting at$X,XXX+ monthly
18
18 Photos available
10
10 Floor plans available
9.2
Review Score
9 reviews

She is in a locked memory care unit for safety reasons (she wanders off). Activities are geared towards residents in the more severe category. She has memory issues but is basically still "with it" and there...

Provides: Assisted Living, Memory Care, Independent Living

Oakmont of Camarillo is a beautiful retirement community set on a verdant property with beautiful views, award-winning cuisine, and a plethora of on-site amenities. Shopping, exquisite dining, the arts, and world-class entertainment are all nearby. In our retirement community, where friends and...

... Read more

Ivy Park at Palos Verdes

25535 Hawthorne Boulevard, Torrance, CA 90505

Starting at$X,XXX+ monthly
18
18 Photos available
4
4 Floor plans available
9.1
Review Score
31 reviews

They were quick to respond to a request for an interview and walk thru. The facility was clean and seemed very organized. But since we only stayed 2 weeks hard to rate the rest # 4-8.

Provides: Assisted Living, Memory Care

Ivy Park at Palos Verdes is a vibrant senior living community nestled at the corner of the Rolling Hills Estates. Paralleled to Route 1, Ivy Park is just minutes from the Torrance Memorial Hospital, the LAX, and a variety of exquisite dining options. Whether you’re taking a walk on Redondo Beach,...

... Read more

Ivy Park at Bradford

1180 N Bradford Ave, Placentia, CA 92870

Starting at$X,XXX+ monthly
17
17 Photos available
6
6 Floor plans available
9.1
Review Score
42 reviews

my mom was very resistive to leaving her home of 60 years to go into a care facility. Ivy Park is extremely close to the home she was leaving so that was a big help. Ivy Park is a very nice home that...

Provides: Assisted Living, Memory Care

Ivy Park at Bradford is a senior living community convenient to Yorba Linda and Fullerton, as well as popular casual dining and shopping centers. The property offers beautiful spaces, indoors and out, to gather with friends and family—as well as resident garden beds and a community center. At Ivy...

... Read more

Ivy Park at Culver City

4061 Grand View Blvd, Los Angeles, CA 90066

Starting at$X,XXX+ monthly
13
13 Photos available
8
8 Floor plans available
9.1
Review Score
37 reviews

She is having a great experience there. Overall we are very happy with the quality of life she is having. The staff are great and make her feel at home. She has made a lot of friends in her neighbors and...

Provides: Assisted Living, Memory Care

Ivy Park at Culver City is a senior living community that is easily accessible from Venice Boulevard, the 10 freeway, and Interstate 405. It offers a boutique-style oasis and unique architectural charm in a quiet neighborhood adjacent to Mar Vista. The property is close to several independent...

... Read more
Viewing 1-25 out of 107 communities

Reviews
for Oakmont Management Group

8.3
Review Score
3,166 reviews

Review Score

3,166 reviews
8.3

Out of 10


5 star

60%

4 star

26%

3 star

9%

2 star

3%

1 star

5%

A Place for Mom has scored Oakmont Management Group with 8.3 out of 10 using our proprietary review score based on 777 reviews in the last 2 years. Over all time, Oakmont Management Group has 3,166 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,888
793
263
83
139
Date Submitted
213
430
777
Reviewer
255
1,883
955
42
Care Received
1,093
222
1,851
3101-3120 of 3166 reviews
Sort by

1.0
anonymous - Family/Friend
Assisted Living
February 9, 2022
Verified Review
Ivy Park at San Jose review

Our experience could of been better, they were going from one management team to another. In brief if your loved one is fully functioning then assisted living is a nice place to be for a reasonable price. However if your loved one has any type of moderate care needs - such as mental health issues, they should immediately be placed in memory care. Our loved one was diagnosed with dementia and was placed in assisted living, because of that they did not get the adequate care needed and specific needs were not met. After speaking with the team, they apologized for their mistakes and admitted their faults which we appreciated.


1.0
B W - Toured community
Assisted Living
January 24, 2022
Verified Review
My Tour Experience at Sunrise of West Hills

I was disappointed about the assessment of my loved one and how they evaluated my loved one with a nurse at the hospital that only cared for them for a couple hours. Due to this assessment the cost doubled for care for my loved one.


1.0
anonymous - Family/Friend
Assisted Living
October 21, 2021
Verified Review
Short handed and inexperienced not attentive

After just a few days of having our loved one there we pulled her out immediately, there was no care there whatsoever. Our loved one was not bathed, put into new clothes, teeth brush or hair brushed during the few days. We got so caught up in the physical layout that we completely looked over the quality of care. They were short handed so they would hire new inexperienced staff who were very nice but had to knowledge on how to care for the elderly.

Cleanliness

3.5

Friendliness

4

Meals & Dining

2

Care Services

1

Activities

1

Staff

4

Value for Cost

0.5


1.0
Jim H - Family/Friend
Assisted Living
October 13, 2021
Oakmont is NOT what they Advertise!

Oakmont Whittier is a beautiful façade that covers a world of incompetence. Aside from wonderful and loving frontline care givers and meal servers, Oakmont looks like a 10 in the brochure and slick sales presentation, but is a Zero in walking their talk. My sister and I were looking for a transition facility for our Mom for a period of 30-days from a skilled nursing center so she could rebuild her strength before returning home. She required assistance in getting to meals and events, which the floor caregivers provided. She required shower monitoring, which these same caregivers provided, but with a maximum of 2 showers a week. But the main concern we had was medicine management. Daily calls did nothing but remind this incompetent staff to do this job, and on day 6 my sister switched Mom to dispensing her own meds. Food too rich for seniors, accounting is a total nightmare! Directors don't return calls or emails. Go Anywhere Else and save your money!

Cleanliness

3

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

1

Staff

2

Value for Cost

1


1.0
Rosa - Family/Friend
Assisted Living
September 1, 2021
Verified Review
Very Disappointed

I would recommend you make sure you know their policy on care and medication. Their policies weren't what they told me at the beginning. My loved one didn't like the food, and there was no menu or options. The same food was offered to all residents and they don't accommodate special dietary requests.

Cleanliness

5

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

1


1.0
Anonymous A - Resident/client
Assisted Living
July 17, 2021
DON'T COME HERE

Coming here was the worst mistake I have made. The staff are told to rush and often times we are ignored. My daughter is getting me out and I am blessed to be able to leave. We tried working with the coordinator of care but she is as phony as they come. It was all lies from the start. A dear care manager who recently resigned let me know that that the coordinator brought certain employees from another home and apparently they were all fired or forced to leave due to their terrible attitude. I hope this place gets new management soon.

Cleanliness

No data collected

Friendliness

1

Meals & Dining

No data collected

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Resident - Resident/client
Assisted Living
June 23, 2021
Resident

It’s not a place I would recommend I know it’s new but by now it should run much better than this the Director isn’t much help the food I would Rate about a 3 out of 10 The service in the dining room is very poor they do have a couple of good servers but one is leaving if you want meals to last an hour to an hour and a half this is the place to eat

Cleanliness

3

Friendliness

4

Meals & Dining

1

Care Services

4

Activities

3

Staff

4

Value for Cost

1


1.0
marc - Family/Friend
Assisted Living
March 21, 2021
Do your homework

Beware. Do your homework. This company is currently in a large civil lawsuit and judgement against them. In our case, they attempted to increase my mother's care fees to a ridiculous level without justification. We were forced to move our mother. We did not have an issue with the care staff, as most seem compassionate and caring. Our issue is with the greedy corporation that is less concerned about the residents and appear to be more concerned with profits. You have been warned.

Cleanliness

4

Friendliness

3

Meals & Dining

3

Care Services

4

Activities

3

Staff

4

Value for Cost

1


1.0
Lisa J - Family/Friend
Assisted Living
March 9, 2021
UN HAPPIEST PLACE ON EARTH!

Don’t put your loved ones here. They are mean and Uncooperative. You’ll never ever be able to visit them either !

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Lucinda M - Resident/client
Assisted Living
February 28, 2021
A horrible experience

Liars and deceitful. Understaffed, mom was neglected. Thank God we moved her.

Cleanliness

5

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Elizabeth - Toured community
Assisted Living
January 8, 2021
BE AWARE

BE VERY AWARE OF SIGNING A CONTRACT WITH THIS COMPANY! We were planning to move my dad into this campus last year but due to COVID it couldn't open and we had to find another place. I would have positive things to say about Oakmont if it weren't for the fact that they owe me my refundable deposit of several thousand dollars and refuse to return it to me. I have reached out repeatedly with absolutely 0 response. I am obviously upset that my money has gone missing, but in addition, if this is how this company manages money I would NEVER trust being in a long-term financial relationship with them. Please take this into consideration, if you have enough money to afford this place maybe you are not worried about unfair financial practices, but really who knows what else might be mismanaged. I'm not sure if it is just simply oversight or if I'm being downright scammed, but either way it's inexcusable that my multiple calls and e-mails have been completely ignored.


1.0
H.G.O. - Family/Friend
Assisted Living
December 30, 2020
Please be very careful before placing loved ones at an Oakmont facility.

When my mom moved in she was suffering from arthritis but able to walk with a walker. Her condition worsened until she could only stand and pivot with assistance. Oakmont staff wanted to use a hoyer lift to transfer bc they were concerned about falls. Mom did not want to lose the ability to stand but finally complied. Oakmont transferred her using a lift for ~2 mo before issuing a 30-day eviction notice saying she exceeded their care abilities. They kicked her out for being reliant on a tool they asked her to use. The agreement states Oakmont provides "assistance with bathing, grooming,... ambulating, toileting and transferring." It does not say that they won’t use a lift. We asked them to reconsider. They would not. I noted COVID makes finding a new facility difficult & requested 15 add’l days to move. Oakmont refused. Their lack of empathy & flexibility was astounding. I don't want anyone to undergo the hardship, stress, & unexpected cost of moving out we had to endure.

Cleanliness

5

Friendliness

3

Meals & Dining

3

Care Services

1

Activities

3

Staff

1

Value for Cost

1


1.0
anonymous - Family/Friend
Assisted Living
December 16, 2020
Highly would not recommend

There was not enough staff members to residents, and the management is not good. We have nothing good to say about this community. Walking in, it looks like a nice place, but when you get into the internal of the community it is like hell on earth. Only good thing we can say, was that it smelled good when they baked cookies.

Cleanliness

1

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
July 19, 2020
Front line staff runs this place

The residents are well taken care of. Care staff is always helping going above and beyond. The building and my mom's room was always clean. The front line staff is the ONLY reason this place runs well. Management is horrible. They are not transparent and always give you the run around. The nurse never comes out of her office and didn't know who my mom was by name. Staff always looked overworked and tired but still provided excellent care. During the pandemic lockdown they still did tours and let family members in if they were on the director, [name removed], good side.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
kpr - Family/Friend
Memory Care
September 5, 2019
Beware of memory care facility

Just received 2 ambulance bills from City of Escondido for my father that was a resident at Felicita Vida. They totalled over $4,000. Felicita failed to provide them with my father's insurance information and therefore he was billed personally at the facility where he no longer resides. Again, he was there in June, 2019, for only 5-6 days and spent 2 of the evenings in the emergency room because of Felicita's inability to take care of his dementia related problems. So the City just sent the bills for JUNE to my father personally at Felicita Vida. They in turn crossed out the address and forwarded them on to the family. They still have all his medical information, so why didn't they provide this to the City either now or when the incidents happened? Another example of poor organization and run facility. Please be aware of the inability of their care regarding dementia related patients. They are not trained nor staffed properly. My father is currently residing at Silverado Memory care in Escondido and is doing wonderful. ALL of their staff are completely trained in memory care and dementia related patients and treat everyone with such compassion. He is happy, well fed, clean, and engaged. Remove review 1.0 star rating 7/19/2019 Previous review This facility is better suited for someone only needing assisted living. If actual memory care is needed due to dementia, especially if your loved one has any type of outbursts, please take them to Silverado Escondido Memory Care Community in Escondido, CA. All of the staff are fully trained and equipped to handle even the most difficult of patients. Please keep in mind, anyone with dementia has no control over their actions or thoughts. Felicita Vida does not have the staff or training to provide the care of a dementia patient. After my father being there less than one week, two evenings in a row I was called at 2am and said they were sending him to the emergency room because of his behavior. This was after they said they could handle any type of dementia patient. They suggested Silverado Escondido Memory care as a better place for my father. Silverado is expensive, but your loved one will have the best of care and treated with love and compassion. For your loved one's sake, find a way to afford it and avoid the stress and confusion on them being sent to the emergency room and then eventually being moved to another facility. I no longer lay awake at night worrying whether my father is being treated well and is safe. Read less

Cleanliness

1

Friendliness

2

Care Services

0.5

Activities

0.5

Value for Cost

2


1.0
Anonymous - Toured community
Independent Living
July 18, 2018

Run down, rumored to be having labor troubles and health violations.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Resident/client
Memory Care
April 2, 2018

If you are in your 80s and on the way to living in the mentally assisted facilities this place is great somebody younger than that and has mental capacity to know what is happening to question the quality of the food it is impossible to stay there especially at the prices they charge

Cleanliness

3.5

Friendliness

2.5

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
December 6, 2017
Verified Review
I would not recommend this place to anyone

This place is terrible. The management is terrible and there are residents leaving left and right. The director has no business holding the position. They take no responsibility, they just give you verbal words and there’s no follow through or back up. Just as one example, something happened with my loved one where they wound up in the hospital for 6 hours alone. We gave them 4 different numbers and they only contacted one and left a voicemail that wasn’t received until early the next morning. We tried to talk with management about it and all they said was “we’ll look into it and get back to you.” My loved one has lost a significant amount of weight since being there as well. They said they would be monitoring my loved one’s weight while they were living there, but they never told us about the weight loss because they never monitored it. I told them about my loved one’s inability to eat hard foods and it took them several days to get food that my loved one could actually eat. The facility has a huge turnover rate and they’re always short staffed. Anytime I try to make a complaint or voice my concern, they don’t do anything. It all just gets brushed under the table. That I know of personally, there are 3 residents that have already left and 2 more that will be leaving. The management there shouldn’t even be in charge of dogs, they don’t do anything. The place is awful and I feel horrible for the residents that are still there.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Resident/client
Memory Care
February 28, 2017
Not Recommended

Unfortunately I would not recommend this place to anyone. There have been 5 Executive Directors in the last 4 years my mother in law has lived there! This community is managed poorly from the corporate level and with the exception of a few people, the staff is in constant turnover. Food quality is not good as chef's keep leaving Sunrise. Elevators are constantly broken and the fire department is always over to "free" either a resident or guest from the elevators. Not enough staff especially after hours to even open the door when a resident returns after 8 pm from an outing with family. It's clear that the organization is not willing to invest in the property or it's staff yet Sunrise keeps raising the rates every year. They are not interested in your loved ones...just your loved one's check!

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Disappointed member - Family/Friend
Memory Care
December 29, 2016
Care decreased 2016

Do not place your loved one here. The care was ok a few years ago . 2016 everything changed. There is no communication and the administration is only interested in making a profit from your loved one. The leadership cannot manage the place. Large turn over so the care for your loved one suffers drastically. They forget to take them to meals. They mess up their medication. Their healthcare decreased. They do not call when there is something wrong with a loved one till it's to late. The nurse staff does their best but the administration is unorganized and the person in charge of caregivers has no medical or leadership back ground. The room smelled of urine often and the carpets never cleaned. You pay a lot of money for a nice room and the basic fixtures and water / toilet doesn't work. The food was good a few years ago but in 2016 the food was like TV dinners. Several times our loved one wasn't brought to their meal and when ill wasn't offered food. I saw several times the residents being left outside and caregivers complaining about having to spend time with the residents. The caregivers/staff could be often found standing or sitting in main areas chatting with each other instead of caring for the residents. I could hear their call buttons go on and the staff would laugh and say they will get to it later. Seemed that this year the over all Staff became very unhappy and their work ethics changed. They just didn't want to spend time with residents and work to make their lives enjoyable. I am thankful I no longer have to worry about my loved one anymore. In a much better place .

Cleanliness

1

Friendliness

1

Care Services

1

Activities

2

Value for Cost

1


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