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New Perspective Senior Living

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8.7

Review Score

1,137 reviews
39 communities
1 senior living award community
Starting from $X,XXX/mo

New Perspective Senior Living community listings

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Richland Woods Assisted Living

3324 Elton Rd, Johnstown, PA 15904

Starting at$X,XXX+ monthly
7
7 Photos available
9.8
Review Score
12 reviews

I feel very lucky to live here. This community is very comfortable. Everyone has been very nice to me. I can't say anything bad about anybody or anything. I'm very happy I decided to move to Richland...

Provides: Assisted Living

New Perspective of Oakdale

7088 11th St N, Oakdale, MN 55128

Starting at$X,XXX+ monthly
19
19 Photos available
9.4
Review Score
38 reviews

We've had a great experience so far with New Perspective. Minor food consistency issues. The facility is always clean and has fun holiday decorations. The staff is always helpful if we have questions. We...

Provides: Assisted Living, Memory Care, Independent Living

Whether you prefer to relax in the comfort of home, explore Oakdale’s amazing parks and nature centers, or shop for deals at the nearby shopping malls, The Waters of Oakdale is the ideal Community for independent senior living. Don’t spend a minute worrying about having the services you need, now...

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New Perspective Minnetonka

18605 Old Excelsior Boulevard, Minnetonka, MN 55345

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.3
Review Score
64 reviews

When my mother passed at the facility almost every worker there said they were sad to see her go. She had only been there two and a half days. Very friendly and concerned. Even got a hug from one who said my...

Provides: Assisted Living, Memory Care

An elegant, residential environment, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. New Perspective affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with...

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New Perspective Columbia Heights

3801 Hart Blvd NE, Columbia Heights, MN 55421

Starting at$X,XXX+ monthly
5
5 Photos available
9.3
Review Score
48 reviews

The activities were fine. They just didn't have nearly enough of them… And the clock the cost was twice what we are repaying now. Based on the experience we have had with New Perspective, we would recommend...

Provides: Assisted Living, Memory Care

Offering: Assisted Living, Memory CareNew Perspective in Columbia Heights serves seniors in the legendary NE Minneapolis area. Creative interior design combines warm, friendly tones with the beauty and amenities of a fine hotel. Residents of our senior apartment community enjoy the serenity of...

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New Perspective Mankato

100 Dublin Rd, Mankato, MN 56001

Starting at$X,XXX+ monthly
7
7 Photos available
9.2
Review Score
19 reviews

The staff is fantastic. Very friendly and helpful. Lots of activities. We would absolutely recommend the community to other families based on the experience we have had so far.

Provides: Assisted Living, Memory Care, Independent Living

Offering: Independent Living, Assisted Living, Memory CareAt New Perspective’s senior living community in Mankato, Minnesota, you’re a short distance from the conveniences you want and need. Within minutes of the community you’ll find the River Hills Mall, six parks, a nature center, a golf club,...

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New Perspective North Shore

8875 N 60th St, Brown Deer, WI 53223

Starting at$X,XXX+ monthly
7
7 Photos available
9.2
Review Score
56 reviews
Provides: Assisted Living, Memory Care, Independent Living

Offering: Independent Living, Assisted Living, Memory CareThe New Perspective senior living community near Milwaukee, WI serves seniors living in and around the Milwaukee North Shore area. Find shopping, parks, and Lake Michigan minutes away from our Milwaukee senior living community. Residents...

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New Perspective Sun Prairie

222 South Bristol Street, Sun Prairie, WI 53590

Starting at$X,XXX+ monthly
10
10 Photos available
9.2
Review Score
99 reviews

We have entertainment every Friday. Happy hour Mon-Fri. Also swim exercise class 3 times a week. Also they gave exercise classes. We play euchre Mon.& Tues. We take trips to restaurants, ice cream, pontoon...

Provides: Assisted Living, Memory Care

Offering: Independent Living, Assisted Living, Memory CareNew Perspective’s Sun Prairie senior living community is located outside of Madison, Wisconsin near Deansville, Marshall, and Token Creek. Nestled in town just off Main Street, shopping, parks and healthcare clinics are just minutes away....

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New Perspective Long Grove

2300 IL Route 53, Long Grove, IL 60047

Starting at$X,XXX+ monthly
13
13 Photos available
9.0
Review Score
37 reviews

We would give a 4.7 straight through. There is no perfect place. Well I think the staff are very nice and professional. It gives us a peace of mind knowing that our loved one is in good hands

Provides: Assisted Living, Memory Care

New Perspective Long Grove is a vibrant community with plenty to offer. Residents can be found soaking up the sun on the spacious patio, enjoying made-from-scratch meals in our dining room, or meeting friends for coffee at the cafe.We believe older adults deserve to live joyfully, affordably, and...

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New Perspective Island Shores

131 E North Water St, Neenah, WI 54956

Starting at$X,XXX+ monthly
14
14 Photos available
9.0
Review Score
18 reviews

My grandmother was admitted there and it has been nothing short of royal! They cater to her, her meds are given on time, they have great meals and a wonderful dining experience. The staff are very polite and...

Provides: Assisted Living, Independent Living

Island Shores Independent and Assisted Living is located on historic Doty Island in Neenah, WI. Seconds away from doctors offices, Theda Clark Hospital, the YMCA and shopping, restaurants, and community parks — you will enjoy living in the Heart of Neenah! With studio, one, and two bedroom...

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New Perspective Mahtomedi

111 East Avenue, Mahtomedi, MN 55115

Starting at$X,XXX+ monthly
11
11 Photos available
9.0
Review Score
12 reviews

Communication could be worked on like Progress reports would be helpful My mother needs sun on her skin for half an hour a day. She is unable to speak correctly so she is relying on us to communicate....

Provides: Memory Care

Offering: Memory CareWith beautifully landscaped grounds and secured gardens, the New Perspective senior living community in Mahtomedi, MN is a friendly retirement village that provides the perfect setting for enjoying beautiful weather. In this village-like space, our residents enjoy coming...

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New Perspective Golden Valley

4950 Olson Memorial Highway, Golden Valley, MN 55422

Starting at$X,XXX+ monthly
11
11 Photos available
4
4 Floor plans available
8.9
Review Score
90 reviews

Excellent all around! My aunt is in memory care and I've been touched by how she seems to be truly loved by the staff. [name removed] in particular is a vibrant and engaging woman whose presence really makes...

Provides: Assisted Living, Memory Care

Sunrise Senior Living of Golden Valley has been open five years and offers a high level of care in both assisted living and memory care neighborhoods. As part of Sunrise, we bring over 29 years of experience in senior housing. This newer community is conveniently located just outside the...

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New Perspective Cloquet and Barnum

705 Horizon Circle, Cloquet, MN 55720

Starting at$X,XXX+ monthly
3
3 Photos available
8.9
Review Score
9 reviews

The staff are awesome, very friendly and attentive. They always keep us informed have things are going. Mom is very happy and content with her new home and has made many new friends with the staff and other...

Provides: Assisted Living, Memory Care

Offering: Assisted Living, Memory CareNew Perspective’s senior living community in Cloquet is located in Carlton County, MN, southeast of Grand Rapids and highway 35. We offer a friendly community of five beautifully designed and custom-built homes. In this small, cottage-like environment,...

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Aberdeen Crossings by New Perspective

399 Bishop Rd, Highland Heights, OH 44143

Starting at$X,XXX+ monthly
8
8 Photos available
3
3 Floor plans available
8.9
Review Score
30 reviews

There is good engagement from the staff, but there is frequent turnovers. It is very clean here. The majority of the staff are friendly - the front office, and admin people, and the main nurses are great....

Provides: Assisted Living

A backdrop of mature trees and a fountain at the front entrance set the stage for the cozy and relaxing environment you’ll discover inside Aberdeen Crossings. Known for providing exceptional care and attentive service, our friendly and compassionate team will get to know you and your...

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New Perspective Rosedale

2555 Snelling Avenue North, Roseville, MN 55113

Starting at$X,XXX+ monthly
8
8 Photos available
4
4 Floor plans available
8.8
Review Score
90 reviews

Hard to deal with finance person ([name removed]?). Not friendly. Facility needs some updating. I would perhaps recommend this community to other families.

Provides: Assisted Living, Memory Care

In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Located just minutes from both the Minneapolis and St. Paul downtown areas, Sunrise of Roseville just north of the Rosedale Shopping Center. We have been...

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Beachwood Commons by New Perspective

3995 S Green Rd, Beachwood, OH 44122

Starting at$X,XXX+ monthly
12
12 Photos available
3
3 Floor plans available
8.7
Review Score
25 reviews

There have been so many updates to the community, its so welcoming and clean. Staff are friendly when you walk in and walk around. New leadership team and staff in the community. Meals have been a big turn...

Provides: Assisted Living

Pull up to Beachwood Commons, and you’ll see a beautiful community accented with dappled stone, majestic pillars, and a cinnamon-hued roof. Venture inside and you’ll find that same warmth in the remarkable care and stellar surroundings. Your comfort and fulfillment are top priorities here. Relax...

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New Perspective Eagan

3810 Alder Ln, Eagan, MN 55122

Starting at$X,XXX+ monthly
7
7 Photos available
8.6
Review Score
52 reviews

Everyone was so warm and welcoming. People would help out even if it wasn't part of their typical duties. Very receptive to addressing any of our concerns. We only had 8 months experience. Mom was in...

Provides: Assisted Living, Memory Care, Independent Living

Offering: Independent Living, Assisted Living, Memory CareNew Perspective’s senior living community in Eagan, Minnesota has the conveniences of a big city and the amenities of a tranquil getaway. Lakes, parks and shopping are all within a short driving distance including the Eagan Outlet Mall....

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Southwest Commons by New Perspective

18090 Pearl Rd, Strongsville, OH 44136

Starting at$X,XXX+ monthly
10
10 Photos available
8.6
Review Score
13 reviews

PROS: *[name removed] is AMAZING about communication, so helpful, answering/ replying to any email questions we had!!! *The daily medicine distributing staff was very kind, caring, fun & positive while...

Provides: Assisted Living

At SouthWest Commons, you’ll experience a sense of place that brings about feelings of belonging. From the energy of our caring team to the lovely appointments inside and out, the atmosphere will make you feel right at home. Established more than 15 years ago, this community celebrates the...

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The Winds at Mattern Orchard

590 Newry Lane, Duncansville, PA 16635

Starting at$X,XXX+ monthly
4
4 Photos available
8.6
Review Score
3 reviews

it is good

Provides: Assisted Living

Hawthorne Woods by New Perspective

791 Locust Ave, Washington, PA 15301

Starting at$X,XXX+ monthly
9
9 Photos available
8.6
Review Score
11 reviews

I chose Hawthorne Woods because when visited it was class, friendly and felt comfortable, the food is very good, and if you' are not taking advantage of the many Activities offered. The staff is very caring

Provides: Assisted Living

An established community in the city of Washington for more than 17 years, Hawthorne Woods by New Perspective will get to know what’s most important to you. We feature a friendly and compassionate team, quality care, and warm surroundings that will put you at ease. Lounge in the Adirondack chairs...

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New Perspective Carlson Parkway

500 Carlson Parkway, Minnetonka, MN 55305

Starting at$X,XXX+ monthly
9
9 Photos available
8.5
Review Score
72 reviews

New Perspectives Carlson Parkway is an outstanding senior facility in all ways. It is very warm and caring place for your loved one. The Executive Director [name removed] maintains a residence that is...

Provides: Assisted Living, Memory Care

Offering: Independent Living, Assisted Living, Memory CareNew Perspective | Minnetonka serves seniors in the Minnetonka, MN area with a senior living community where creative interior design combines warm, friendly tones with the beauty and amenities of a fine hotel. Residents of our senior...

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Westlake Woods

3302 Westlake Road, Erie, PA 16505

Starting at$X,XXX+ monthly
8
8 Photos available
8.5
Review Score
6 reviews

I have been a resident at Westlake Woods for 4 months. The staff tries to be responsive to resident needs and unplanned absences and turnover have a demise impact on that.

Provides: Assisted Living

New Perspective Silvis

1900 10th Street, Silvis, IL 61282

Starting at$X,XXX+ monthly
9
9 Photos available
8.5
Review Score
29 reviews

Very friendly and helpful staff. Nursing staff are especially competent and caring. Take a tour of the facility to see possible apartment sizes (Studio, 1 bedroom, 2 bedroom) availability.

Provides: Assisted Living, Memory Care, Independent Living

Offering: Independent Living, Assisted Living, Memory CareThe New Perspective senior living community in Silvis, IL serves seniors from Davenport and the Quad Cities area in Iowa. Creative interior design combines warm, friendly tones with the beauty and amenities of a fine hotel located in the...

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Salida Woods by New Perspective

7685 Lakeshore Blvd, Mentor, OH 44060

Starting at$X,XXX+ monthly
12
12 Photos available
3
3 Floor plans available
8.2
Review Score
21 reviews

Nice place, well kept and good staff. Mom likes how quiet and peaceful it is. Many activities for residents daily if interested. Everyone at Salida has been friendly and quick to answer questions about...

Provides: Assisted Living

Placing its focus on happiness, Salida Woods is the place to be for exceptional care, spacious living areas, meaningful activities, and good eats. As soon as you’re settled, you’ll want to rise early for a taste of the experienced culinary team’s loaded omelet and brioche French Toast, not to...

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New Perspective West Bend

2130 Continental Drive, West Bend, WI 53095

Starting at$X,XXX+ monthly
11
11 Photos available
8.2
Review Score
30 reviews

Once we took a tour and saw all they have to offer my mom was happy to move there. The move and paperwork was simple. My mom loves the staff, food and all the activities that are available. Very friendly,...

Provides: Assisted Living, Memory Care, Independent Living

Offering: Independent Living, Assisted Living, Memory CareSeniors are “Living Life on Purpose®” at New Perspective senior living community in West Bend, Wisconsin. There are so many fun activities to take part of at our West Bend assisted living facility, whether it’s gardening in our raised bed...

... Read more

Woodland Terrace of Carmel

689 Pro-Med Ln, Carmel, IN 46032

Starting at$X,XXX+ monthly
18
18 Photos available
8.0
Review Score
7 reviews

Highly recommend people check this place out. In the 2 months, being here we are pretty pleased, totally friendly people, and staff.

Provides: Assisted Living, Memory Care, Independent Living

One look around Woodland Terrace of Carmel and you’ll be impressed with its incomparable style and impeccable service. Peruse the works of local artists and engage your imagination in the community’s art studio. Next, visit with the classically trained culinary team and learn about the flavorful...

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Viewing 1-25 out of 39 communities

Reviews
for New Perspective Senior Living

8.7
Review Score
1,138 reviews

Review Score

1,138 reviews
8.7

Out of 10


5 star

52%

4 star

27%

3 star

12%

2 star

4%

1 star

7%

A Place for Mom has scored New Perspective Senior Living with 8.7 out of 10 using our proprietary review score based on 300 reviews in the last 2 years. Over all time, New Perspective Senior Living has 1,138 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
585
301
133
41
78
Date Submitted
69
156
300
Reviewer
113
725
274
7
Care Received
455
71
611
1041-1060 of 1138 reviews
Sort by

2.0
Emily P - Family/Friend
Assisted Living
March 30, 2021
Verified Review
Swing and a miss in trying to find care for complex needs

It's not a good place for people with complex needs. Otherwise it seems like a nice community. I wish they had been more open with our family regarding our loved one's condition, letting us know she was deteriorating, rather than waiting for something to happen. During the pandemic, they did do a good job trying to encourage residents to engage with their families, and they would provide a weekly email. That broad level communication was good, it was the more specific communication that was lacking.

Read More
Cleanliness

4

Friendliness

3

Meals & Dining

3

Care Services

No data collected

Activities

No data collected

Staff

3

Value for Cost

2


2.0
Anonymous - Family/Friend
Assisted Living
February 4, 2021
Verified Review
Lack of Care and Not Friendly

The administration was good at getting us into the community. We ended up picking my loved one up early. The staff wasn't kind to the residents.

Cleanliness

No data collected

Friendliness

2

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

3.5

Value for Cost

2


2.0
Anonymous - Family/Friend
Memory Care
November 16, 2020
Verified Review
Stay away

Our loved ones bathroom was absolutely filthy, there was mold in the toilet. The common area was a little more clean. The staff members were not nice at all. If our loved ones needed help, sometimes it would take a long time for a staff member to come. Our loved one needed help walking and if she wasn't able to get help going bathroom, the staff would just leave her for hours without cleaning her up. The food took a long time to get to the residents and most of the time it was cold.

Read More
Cleanliness

2

Friendliness

1

Care Services

0.5

Activities

2

Value for Cost

2


2.0
Anonymous - Family/Friend
Assisted Living
July 24, 2020
Verified Review
Disappointed

I was very unhappy with Beachwood Commons and would not recommend it to others. I was not happy with the lack of communication with the staff. They did not return our phone calls and did not answer our questions. They were not on top of any care that was out of the norm. There were a lot of employee changes. We ended up moving out. The aides were very nice and caring, they did not seem to have the training need for the kind of care we were needing.

Read More
Cleanliness

4

Friendliness

3

Care Services

2

Activities

5

Value for Cost

3


2.0
dmeranda - Family/Friend
Memory Care
May 20, 2020
It is all About the Money

This facility offers an age in place concept, but independent living residents are just that, independent. The independent living residents receive no help. The first step of assisted living can be purchased at a rate of $1600 or more per month. There are no services available in between at reduced rates. Covid-19 has brought out their true colors. The facility has exceeded and maintained visitor restrictions above and beyond the CDC guidelines for independent seniors. They will not allow a screened and healthy family member with a face covering to enter the facility for minor and quick assistance to an elderly independent resident who is not incapacitated enough to require spending the extra $1600/month fee for baseline services. This base level assisted living is suggested if an inquiry is made to allow help to an independent senior in their facility. They do not care how harmful their draconian rules are, they would prefer to make extra money at the detriment of the resident's financial status. They would not allow an independent senior being picked up by a family member to be taken to the Emergency Room to have assistance getting their belongings together for a hospital stay. They stood by their rules and let a weak, sick elderly woman walk breathless around the facility trying to get help after she was told the family member driving her to the ER was not allowed to help her. An independent resident returning from a hospital stay (non-covid related) in a weakened state, must be dropped off at the front door and left on their own with no assistance to settle back in. When does someone coming home from a hospital stay get treated like that? I would suggest careful analysis before considering this facility for a loved one.

Read More
Cleanliness

3.5

Friendliness

3

Care Services

2

Activities

4

Value for Cost

0.5


2.0
Anonymous - Family/Friend
Memory Care
May 6, 2020
Verified Review
Scary and questionable place

Very heavy politics, it's "my way or the highway." My input was not important to them. The caregivers were good for the most part, the philosophy was they wouldn't involve the residents and put in her room and forget her except for meals. She had no way to call for help or assistance and she would yell out " help me" and then she would be told not to do that. There wasn't a clear, consistent plan to help and direct new residents to acclimate them. It was a memory care but it felt prison like and very institutional.

Read More
Cleanliness

3

Friendliness

3

Care Services

4

Activities

1

Value for Cost

2


2.0
Doug - Family/Friend
Memory Care
December 16, 2017
Snow on parking lot

Overall the facility seems nice and clean the people are friendly the biggest problem I have is they cannot keep their parking lot clean free of ice and snow makes me worried that my mom may fall told him several times and there's still nothing done about it

Cleanliness

4

Friendliness

5

Care Services

2

Activities

3

Value for Cost

2


2.0
Bob M. - Resident/client
Memory Care
July 21, 2017
Resident in Sun Prairie

I like the trips. There is beer and wine in the bar, but I want Scotch too. I don't like that there were no pets allowed when I moved in and now they do allow pets.

Cleanliness

3.5

Friendliness

3.5

Care Services

2

Activities

4.5

Value for Cost

2.5


2.0
Anonymous - Family/Friend
Memory Care
July 16, 2017
Not what I expected

The facility is very nice and bright inside. Meeting to inquire about a room for my father was very interesting as the sales pitch I was provided did not meet my expectations after we moved him in. This place seems understaffed at times and the rooms are not kept as clean as they should be. The response time to attend to a resident is sometimes lacking as well.

Read More
Cleanliness

2.5

Friendliness

2.5

Care Services

1.5

Activities

2

Value for Cost

2.5


2.0
Anonymous - Family/Friend
Memory Care
April 14, 2015
Verified Review
I am very disappointed in their care for my husband.

I am very disappointed in their care for my husband. They are so understaffed, I am afraid to leave some times. They have 2 people for forty residents. We have waited for an hour to get him on the toilet. The girls themselves, are awesome, but they are totally overwhelmed and overworked. They have no management, only interim people. I went there based on some very high recommendations. They have nobody in charge They no longer have a resident doctor checking in. I come in and find urine left standing in the urinal, and I have had to vacuum the floor myself. Some days it's outstanding, depending on who they have for an interim. The menu is nourishing, and pretty good I think, for institutional food. The problem is they have the same people that are helping people to the bathroom, also serving the food. When you walk in it feels like home, and that really influenced me.

Read More
Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Family/Friend
Memory Care
November 23, 2014
Poor Care!

Pulled loved one from facility due to poor care. General grooming and bathing not being done. Socks and underwear were not changed on a daily basis. Legs and feet swelled due to inactivity, left to sit all day long. Contacted them before removing loved one, nothing changed. Would definitely not recommend this facility if your loved one can not speak up for themselve s.

Read More
Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Family/Friend
Memory Care
July 25, 2014
Talk to nursing staff and ask about turnovers and why.

I have had to shovel the entry way several times last winter so my mother would not slip entering the car for Dr. appointments. The weeds in the front circle are less this this year but hate the buck thorn and dead bushes in the assisted living patio area. Housekeeping is poor, missing dishes or chip cups, daily bed making may happen by noon, or after you tell someone. Turning the light on is a can be 6-11 minute wait till someone comes in and then they turn off the light and leave and you hope they come back for your request. Nurses are great and over worked. One nurse at night is not enough at night to care for the whole building (assisted and memory care). Been some real issues with the ever-changing med-passing staff. Yes we may move soon.

Read More
Cleanliness

3

Friendliness

4

Care Services

1.5

Activities

2.5

Value for Cost

1.5


2.0
Loved one - Family/Friend
Assisted Living
December 26, 2013
Verified Review
Not impressed

My loved one had been staying at this community, even after her care needs had advanced beyond what they could provide. Now that we've seen what a real memory care facility can provide we know that they were not equipped to deal with her needs, even though they said they were. This place was very clean, and we had some good experience with the staff, but the care was not what we were looking for. There also were not very many activities.

Read More
Cleanliness

5

Friendliness

3

Care Services

2

Activities

2

Value for Cost

2


1.5
Anonymous - Family/Friend
Memory Care
October 11, 2018
Not Worth the Money

Family member of a previous resident and we are not impressed. They have spent the last 6 months painting and without carpet in many areas. No major remodel. Hard to believe it could take so long to replace carpet and paint. Do not feel like the management staff is trained in geriatrics or shows any compassion.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.5
Lily - Family/Friend
Memory Care
June 3, 2017
Ok for some

If your loved one depends on someone else to manage their meds, be careful. Moms meds were not consistently given at the required intervals, some mixups were made, and many of the staff spoke poor unintelligible English making communication difficult. At a cost of over $50 per day to manage her meds, I was shocked at how careless they could be. Response time to her pushing her call light for extra or as needed meds could run up to an hour especially at night or on weekends when staffing is low. The pretty building on a lake looks like a great place, but check out the State of MN reports, visit on weekends, evenings, ask residents for their advice and stay involved in your loved ones care, staff are employees usually understaffed and under stress, they are not family.

Read More
Cleanliness

2.5

Friendliness

2.5

Care Services

0.5

Activities

2.5

Value for Cost

0.5


1.5
Anonymous - Family/Friend
Memory Care
July 26, 2016
BE CAREFUL!!

Be prepared to follow up on your loved one and their care. The mistakes by the nursing staff are at best horrendous. Some life threatening. If your loved one needs reminders-they don't happen. If your family member needs a little extra help...it wont happen. If they need medication it may or may not happen. You need to be vigilant in watching over the care of your loved one. We place our family in these communities for peace of mind for them and ourselves. You will not get that here. Don't be fooled by the building and the surroundings. It is unfortunate that the care is not there.

Read More
Cleanliness

2.5

Friendliness

2.5

Care Services

0.5

Activities

3

Value for Cost

1.5


1.5
Anonymous - Family/Friend
Memory Care
February 28, 2016

Poor experience with arrival and setting up care.

Cleanliness

4

Friendliness

4

Care Services

2

Activities

2

Value for Cost

2


1.5
Anonymous - Toured community
Memory Care
July 31, 2015

Standard core services like the rest in the quad cities,and the activity gal was a peach! We found it expensive for what you get, mediocore in friendly factor, line staff nice, not so much the top dogs. Came back unannounced and talked with people living there they said: food is cold or tough, manager is rude and doesnt listen, some servers nice, some just ok, no activities at night, and 'high rent for what you get'

Read More
Cleanliness

2

Friendliness

2

Care Services

2.5

Activities

2

Value for Cost

1


1.5
Anonymous - Toured community
Memory Care
June 15, 2015

I would recommend looking at the other facilities locally. This place used to be pretty darn good but it seems like it has been on the decline for three or four years now. the owners are out of Minnesota or Wisconsin so they may not know.

Cleanliness

1.5

Friendliness

0.5

Care Services

1.5

Activities

3

Value for Cost

1.5


1.5
Anonymous - Family/Friend
Assisted Living
March 2, 2015
Verified Review
Not Recommended for High Level Care

They cannot do high level patient care here. The staff is not well supervised and takes a lot of breaks. They have a pricing point system that is difficult to understand. So the cost can vary month by month on the bill rapidly if the health of the elderly person goes down . So I would not recommend this facility unless your loved one is ambulatory and can live independently with a minimal amount of supervision. Keystone advertises like they can do all level of patients but the truth is they mostly just do the same routine for all of them and I was never sure mom was getting the care we were paying for. Lots of times I just found Mom lying alone in the room, her diaper wet and had to ring the buzzer for about 30 minutes before anyone came to help us. We were paying 7000 per month so you think they could do better!!

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Cleanliness

3

Friendliness

2.5

Care Services

2

Activities

2.5

Value for Cost

0.5


Viewing 1041-1060 out of 1138 reviews

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530 Fifth Avenue, New York, NY 10036

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