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8.4

Review Score

1,599 reviews
39 communities
2 senior living award communities
Starting from $X,XXX/mo
1 community video

Mainstay Healthcare Management community listings

Showing 39 communities
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Cedar Creek Assisted Living

4279 Judith Ave, Merritt Island, FL 32953

Starting at$X,XXX+ monthly
11
11 Photos available
9.9
Review Score
39 reviews

I would recommend it. Staff very helpful. Nice facilities. [name removed] was great. My aunty had vision and mobility issues so with assisting hands it worked well. She was not a fan of the food but was able...

Provides: Assisted Living

“CARING, PASSION, RESPECT in Assisted Living”, It’s what they do!Boasting 68 one-and-two bedroom apartments and studios, Cedar Creek offers the amenities of a booming community while maintaining the family friendly and personal atmosphere that draws so many to Merritt Island. “Upon becoming a...

... Read more

Fairforest Grove Senior Living

120 Fairforest Rd, Columbia, SC 29212

Starting at$X,XXX+ monthly
10
10 Photos available
2
2 Floor plans available
9.8
Review Score
64 reviews

Great place she is still unhappy due to the move but daily they have been wonderful with her! We greatly appreciate all there work and care. Activities are limited for her because she is not sure about...

Provides: Assisted Living, Memory Care

At Fairforest Grove, you’ll feel the difference that regional ownership and management make in creating a warm, family-focused environment, especially suited for senior living. Fairforest Grove is owned and managed by Mainstay Senior Living, not by a corporation or senior care conglomerate. Our...

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Grace Manor at Hunter's Creek

765 West Grant Street, Plant City, FL 33563

Starting at$X,XXX+ monthly
41
41 Photos available
3
3 Floor plans available
10
Review Score
55 reviews

They're extremely helpful and understanding with elders needs individually. Would definitely recommend it to people. My parents love it there

Provides: Assisted Living, Independent Living

At Grace Manor at Hunters Creek, you’ll feel the difference that regional ownership and management make in creating a warm, family-focused environment, especially suited for senior living. Grace Manor at Hunters Creek is owned and managed by Mainstay Senior Living and has been opened since 2019....

... Read more

Wellington Manor Assisted Living

375 Hedrick Dr, Newport, TN 37821

Starting at$X,XXX+ monthly
10
10 Photos available
9.7
Review Score
53 reviews

All are 5. They take great care of her and she loves it there. The staff really loves them. They have activities that keep them busy. My mom loves the meals and the rooms are good sizes. Mom has a full bed,...

Provides: Assisted Living, Memory Care

Wellington Manor Assisted Living is an exceptional assisted living and intimate-area memory care community in Newport, Tennessee. Nestled in the mountains of East Tennessee on the Pigeon River, Newport is a vibrant city with stunning scenic views, a historic downtown area and an abundance of...

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Rock Hill Grove Senior Living

1830 West Main St, Rock Hill, SC 29732

Starting at$X,XXX+ monthly
1
1 Video available
7
7 Photos available
4
4 Floor plans available
9.7
Review Score
24 reviews

What we like the most about Rock Hill is the community size, the caregivers and location. Yes, we would recommend this community to other families based on the experience we have had so far.

Provides: Assisted Living

Located in Rock Hill, South Carolina, Rock Hill Grove Senior Living is the premier assisted living residence of choice for your loved one. Our caregivers, dietary staff, and management team all strive for excellence, and have one goal — to exceed your expectations everyday. Rock Hill Grove Senior...

... Read more

Grace Manor Suites

4620 N. Socrum Loop Road, Lakeland, FL 33809

Starting at$X,XXX+ monthly
21
21 Photos available
9.6
Review Score
55 reviews

My mom there is a very social person but she had been confined to her house for the last 2 years before we put her in there. When she was in and settled she began to socialize and she made fast Friends and...

Provides: Assisted Living

Assisted Living Care for Seniors with the Warmth of Southern Hospitality in North Lakeland with a decade of care and local ownership. We offer inclusive monthly pricing and there isn't a buy-in here, adding peace of mind. Grace Manor Suites is a warm, inviting home for seniors that offers...

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Mars Hill Manor

170 S Main St, Mars Hill, NC 28754

Starting at$X,XXX+ monthly
15
15 Photos available
9.5
Review Score
22 reviews

MHM is by far the best residential AL living option we have seen. After touring 4-5 others, a friend recommended we needed to visit. Because we were concentrating on Asheville options, the thought to visit...

Provides: Assisted Living

Mars Hill Manor is a special place, unlike any other community option in WNC. Located just 15 minutes from Asheville, the town of Mars Hill offers beautiful mountain views and charm only a college town can offer. With 56 apartments, our community sets a higher standard for spacious, residential...

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Forest Lake Manor

4405 Forest Dr, Columbia, SC 29206

Starting at$X,XXX+ monthly
10
10 Photos available
9
9 Floor plans available
9.5
Review Score
75 reviews

Staff is nice, office not as helpful with paperwork, insurance as would like. Activities pretty nice. Not a diverse population of residents. Mostly white females… haven’t been happy with level of attention...

Provides: Assisted Living, Memory Care

In a beautiful homestead with an expansive Southern-style front porch, you'll find Forest Lake Manor, a family-style senior community. Enjoy a quiet walk in the courtyard, relax with friends by the fountain, or visit with family in the dayroom. Located in the heart of Forest Acres, Forest Lake...

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Quillen Manor Assisted Living and Villas

709 Quillen Ave, Fountain Inn, SC 29644

Starting at$X,XXX+ monthly
15
15 Photos available
9.5
Review Score
40 reviews

Overall place very nice place for food and facilities. My wife and I only had a few issues with staffing support and overnight care. My mother in law clothes were not changed as frequently as we would have...

Provides: Assisted Living, Memory Care, Independent Living

Located in Fountain Inn, Greenville County, South Carolina, Quillen Manor is an independent and assisted living community for seniors that also provides memory care for residents with memory loss, dementia, and Alzheimer's disease. The community is nestled in a quiet, rural area, surrounded by...

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Wellington Manor Jackson

911 Old Humboldt Rd, Jackson, TN 38305

Starting at$X,XXX+ monthly
19
19 Photos available
9.4
Review Score
46 reviews

Me and my dad both agree they did great job with what we had to work with we would give them a 5 on everything my dad was up they're more then I was he said he was well pleased. The process of transitioning...

Provides: Assisted Living, Memory Care

Wellington Manor Jackson is located in the quiet suburb of Jackson, Tennessee. Residents enjoy a maintenance-free lifestyle with well-appointed apartments and lots of opportunities for fun and activity. The well-manicured grounds also feature a secure outdoor courtyard, paved walking paths, and...

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Florence Place

1938 Mountain Laurel Ct, Florence, SC 29505

Starting at$X,XXX+ monthly
8
8 Photos available
9.3
Review Score
33 reviews

My mother has been here for 6 months and is well cared for. The ladies are all a wonderful caring group. Thank you all for the Love and understanding you all have. Dementia is a horrible disease and i see a...

Provides: Assisted Living, Memory Care

Florence Place is a pet friendly senior living community in Florence, SC, where we provide residents with quality care and assistance in their daily routine when needed, while promoting independence as long as possible. We develop individual care plans to meet the needs of each resident, and a...

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Osprey Manor

810 E Bella Vista St, Lakeland, FL 33805

Starting at$X,XXX+ monthly
15
15 Photos available
9.3
Review Score
73 reviews

The facility is lovely. People are wonderful and there are plenty of activities to keep me busy. The rent per month is reasonable given the quality of the facility. The food could be improved however. The...

Provides: Independent Living

Osprey Manor is an Independent Senior Living Community in Lakeland, Florida. We focus on comfortable surroundings, opportunities for engagement, home-style dining experiences, and living with amenities which provide our seniors to enjoy their golden years. *Renovation and remodeling throughout...

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Wellington Manor Knoxville

7521 Andersonville Pike, Knoxville, TN 37938

Starting at$X,XXX+ monthly
41
41 Photos available
9.2
Review Score
49 reviews

Staff has been caring and helpful. After previous assisted living had become outrageous in pricing increases and lacking in good staff to keep up care of facility and patients, this place was a blessing.

Provides: Assisted Living, Memory Care

Wellington Manor Knoxville is located in northern Knox County. An inviting, homespun community, much like the surrounding countryside, Wellington Manor Knoxville is home to warm hearts and panoramic views of Black Oak Ridge. We offer accommodations for those who may require assistance in their...

... Read more
Starting at$X,XXX+ monthly
15
15 Photos available
9.0
Review Score
57 reviews

Most importantly, [name removed]is very happy at Lakeshore Manor at Lake Jackson & has adjusted very well. The staff is very kind to her & helps her with meds, showers. An area Lakeshore can improve is...

Provides: Assisted Living, Independent Living

Lakeshore Manor at Lake Jackson is Sebring’s newest Independent and Assisted Living Community, located along the shores of beautiful Lake Jackson in Sebring, Florida.Our community opened on December 28, 2020Lakeshore Manor at Lake Jackson is a 4 story Independent and Assisted Living Community...

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Ivy Springs Senior Living

3177 Gravel Springs Rd, Buford, GA 30519

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.0
Review Score
49 reviews

[name removed] the Family Advisor is wonderful. The nurse, [name removed], is professional and kind. Anita, the director, was good to meet. I'm still getting to know the staff in Memory Care, but they are...

Provides: Assisted Living, Memory Care

At The Retreat at Buford, you can find comfortable community living for your senior. We are located in Buford, Georgia, on luscious landscaped courtyards complete with walking trails. Through our apartment style rooms, that come in four different layouts, we provide independence to the elderly...

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Ashton Manor at Sugarloaf

1155 Lawrenceville Highway, Lawrenceville, GA 30046

Starting at$X,XXX+ monthly
17
17 Photos available
8.9
Review Score
67 reviews

Only that a tour would be very helpful. It is what sold me on Ashton Manor. Activities can be improved by having them more frequently.

Provides: Assisted Living, Independent Living

Ashton Manor at Sugarloaf is Lawrenceville's well established senior living community offering independent and assisted living. Our affordable pricing models offer accessibility to most budgets and our inclusive rates are ideal for planning predictable monthly expenses. If comforting southern...

... Read more

Sunabella at Savannah

11310 White Bluff Rd, Savannah, GA 31419

Starting at$X,XXX+ monthly
18
18 Photos available
8.8
Review Score
50 reviews

I was there for a short visit this morning during breakfast and the staff was rounding all the tenants up and it was like Hearding cats, but they did a very good job with patience and compassion, and they...

Provides: Memory Care

Sunabella at Savannah is a memory and Alzheimer's care residence intimate setting nestled in a beautiful, park-like community. Sunabella is the ideal size offering an intimate atmosphere which creates a walkable space and is warm and soothing throughout. Activities keep residents engaged and...

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Chapman Manor

414 Chapman Rd E, Lutz, FL 33549

Starting at$X,XXX+ monthly
9
9 Floor plans available
8.7
Review Score
71 reviews

My mother in law loves her place ... her room is big enough for her couch across from the Bathroom & she has a nice chair at the end of her bed with a tv on her dresser.. that she likes to sit in & watch .....

Provides: Assisted Living, Memory Care

Situated on five acres, surrounded by trees, ponds and native wildlife, Chapman Manor at Lutz is a vibrant community designed to help older people enjoy the benefits of an active lifestyle – and experience greater well-being.This inviting residence offers a selection of studio, one- and...

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Sanford Senior Living and Manor

1107-1115 Carthage St, Sanford, NC 27330

Starting at$X,XXX+ monthly
7
7 Photos available
8.6
Review Score
20 reviews

This facility needs more help. The ladies in dad's area are great but just so busy. They could have better choices. Cold hotdog in cold bun with chips in a bag is disgusting! They need some activities. Dad...

Provides: Assisted Living, Memory Care

At Sanford Senior Living and Sanford Manor we recognize that having a resource for comfortable living coupled with care is important. We have 24/7 care staff on site and prepare and serve homestyle meals 3 times daily in the community. Activities, laundry, housekeeping and maintenance also...

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Ansley Parke at Oakbridge

3110 Oakbridge Blvd E, Lakeland, FL 33803

Starting at$X,XXX+ monthly
19
19 Photos available
8.6
Review Score
38 reviews

[name removed] is such a blessing at Ansley Parke. Her approachable manner is so enthusiastic, welcoming, compassionate, and professional. Anyone with a loved one at Ansley Parke can be assured that they are...

Provides: Assisted Living

Full Days. Full Lives. Full Hearts.You deserve the best of what life has to offer, and you shouldn’t have to sacrifice the quality of life you want for the safety and security you need, especially as your health changes. At our Lakeland community, you and your loved ones will live with the peace...

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The Manor at Lake Morton

534 E Lime St, Lakeland, FL 33801

Starting at$X,XXX+ monthly
13
13 Photos available
8.6
Review Score
33 reviews

I Love the activity director, she tried to get everyone involved and my Mom was hesitant at first, but now she seems to join in more. I feel they keep the facility clean and well kept and the staff is...

Provides: Assisted Living

Upscale Assisted Living Care for Senior Adults in Historic Downtown Lakeland!-The Manor at Lake Morton offers assisted living care for seniors in the charming historic district of Lakeland. Our modern senior residential community is just a short walk from Lakeland's thriving downtown restaurants...

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Ansley Parke at Orange City

500 Grand Plaza Dr, Orange City, FL 32763

Starting at$X,XXX+ monthly
8
8 Photos available
6
6 Floor plans available
8.6
Review Score
67 reviews

Ansley Parke is a wonderful place to live. The staff are great and I can always depend on them to be here for me. My room is always spotless and laundry always done on my laundry days. Its nice to be...

Best Activities
Provides: Assisted Living, Independent Living

Located near Blue Spring State Park in a quiet residential neighborhood, Ansley Parke Orange City is a vibrant community designed to help older adults enjoy the benefits of a simplified lifestyle.This inviting residence offers a selection of studio, one- and two- bedroom apartments, each with a...

... Read more

Ansley Glen at Greenwood

1408 Parkway Road, Greenwood, SC 29646

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
8.6
Review Score
34 reviews

The staff at Ansley Glen in Greenwood has been wonderfully attentive taking care of my parents. They are all very pleasant and I appreciate them all so much. Thank you all for the love and care you...

Provides: Assisted Living

Welcome to Ansley Glen in beautiful Greenwood, SC. Our warm and inviting senior living community has the care and neighbors in place to make your loved one's living experience both comfortable, safe and engaing.Please come see us, meet our team and residents and see why residents love living at...

... Read more

Sumter Terrace Assisted Living

1180 Wilson Hall Road, Sumter, SC 29150

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
8.5
Review Score
16 reviews

My mother was a resident for a very short time; but during that time I was very happy with the care that she received. Her room was a good size for her and the staff were very friendly. My family and I...

Provides: Assisted Living

Do more of what you love.If you’re ready to redefine your independence with more freedom, then Sumter Terrace (formerly Brookdale) might be the perfect fit for you.With assisted living, you’ll have help with managing medications, dressing and bathing, as well as services like housekeeping and...

... Read more

Vickery Parke Assisted Living

131 Vickery Drive, Central, SC 29630

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
8.4
Review Score
29 reviews

I’ve lived here for the past 7 years and I can tell you that I love being here. The staff is great and we go to restaurants and shopping. I’ve made so many special friends over the years. Please come feel...

Provides: Assisted Living

The Good LifeCome and experience what a life of redefined independence looks like here at our assisted living community in Central, South Carolina. For starters, we handle all the cooking, cleaning, laundry and yard work so you can spend more time doing the things you love. Yes, you read that...

... Read more
Viewing 1-25 out of 39 communities

Community videos

View the Mainstay Healthcare Management lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Mainstay Healthcare Management welcomes its residents home.

Take a virtual tour of Rock Hill Grove Senior Living in Rock Hill, SC

Rock Hill Grove Senior Living

Take a virtual tour of Rock Hill Grove Senior Living in Rock Hill, SC
Take a virtual tour of Rock Hill Grove Senior Living, a maintenance-free Assisted Living community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Reviews
for Mainstay Healthcare Management

8.4
Review Score
1,599 reviews

Review Score

1,599 reviews
8.4

Out of 10


5 star

62%

4 star

22%

3 star

9%

2 star

4%

1 star

6%

A Place for Mom has scored Mainstay Healthcare Management with 8.4 out of 10 using our proprietary review score based on 396 reviews in the last 2 years. Over all time, Mainstay Healthcare Management has 1,599 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
978
348
134
52
87
Date Submitted
99
195
396
Reviewer
258
974
310
28
Care Received
0
901
194
503
1301-1320 of 1599 reviews
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4.0
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
Verified Review
Advantages Assisted living and memor...

Advantages Assisted living and memory care, daily activities divided into levels of care, people from the memory care can do activities in assisted, cats in memory care, food good, outside walking no restictions, end of hallway is sitting are with plants and tv, companion rooms, closer to home, outdoor gardening Disadvantiage They have transportation for water aerobics, but may have to wait awhile for pickup - need sitter ,

Read More
Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
Verified Review
Rooms were good sized and reasonably ...

Rooms were good sized and reasonably priced. Additional costs for personal care seemed higher than other places. Lots of activities

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 22, 2012
Verified Review
I liked it, but may not be accomodati...

I liked it, but may not be accomodating enough for the dog.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 21, 2012
Verified Review
Nice facility. The director provided...

Nice facility. The director provided good information. Respite program as well as daycare make for good options.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.5
anonymous - Toured community
Memory Care
March 9, 2022
Verified Review
Tour of American House

The memory care unit is upstairs so residents could not mingle with others. We think it is important for them to be able to talk to others to help slow down the disease. There is also only a little balcony, there is no where for residents to get outside and walk around. We just did not feel like there was much interaction and it was not a robust environment for the mental stimulation we were looking for for our loved one. What we did like about the facility was it did not feel institutional. The rooms are private and feel more like apartment-style living.

Read More

3.5
Cynthia P - Toured community
Independent Living
February 16, 2022
Verified Review
My tour review

This community was nice but it just did not fit our needs. The room that was the nicest and opened up to outside opened up to the outside parking area and seemed to be the smoking area. We knew my loved one would not like this. It was nice but not a good fit for what we were looking for.


3.5
Anonymous - Family/Friend
Memory Care
March 15, 2021
Verified Review
Centrally located

The community was very reasonably priced. The staff was always pleasant and very nice to me and my loved ones. We could visit the community by appointment, and they would let me bring her dog in to visit. The communication between the staff and the community was good and they returned calls quickly. I would recommend this community to others after the pandemic due to all the restrictions. The community is located centrally located in the downtown area.

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Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

4

Value for Cost

4


3.5
Sandra D - Resident/client
Memory Care
July 29, 2019
Good and getting better

I have lived here for 3+ years, and I can definitely tell you that the last 6 months since the new owners took over, things have improved considerably. There are new caregivers, all of whom are certified, and there are enough of them to properly care for the residents. Full time professional maintenance staff. Lots of renovations to the facility, full time activities director, weekly excursions, improved food service, improved housekeeping. And last but not least, an Executive Director that is open, approachable, understanding and really cares about the residents.

Read More
Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Anonymous - Family/Friend
Assisted Living
February 4, 2019
They really care!

Rooms for 2 people too small. The same size as the single rooms. Clothes end up missing, misplaced and stuffed in a very small closet with the other person’s. The staff are very friendly, helpful and wonderful with the residents; however, no communication from the director or even a smile or hello. [Name removed] (who answers the phone) is exceptional and always there when you need something.

Read More
Cleanliness

4

Friendliness

5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Anonymous - Toured community
Memory Care
September 29, 2017
Verified Review

Another nice community I had no complaints. The community was in a nice setting almost felt like you were in the country. The staff was very nice and friendly. The community was clean and looked good inside and out.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Anonymous - Toured community
Memory Care
September 6, 2017
Verified Review
Nice tour

The staff here did a very nice job with my tour here for my brother. They took their time showing me around and answering all my questions. The memory care unit was very nice but right now I feel my brother would do much better in the assisted living area, which was also very nice. The community had a lot to offer.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Anonymous - Family/Friend
Memory Care
August 3, 2017
Verified Review
Settling in nicely!

My mom is settling in quite nicely at the Atria Forest Lake. The community is very clean and inviting. The staff is friendly and attentive to her needs. She really enjoys the salads they serve, she says she is gaining weight and I told her that is only because she wins the cookies they serve as rewards at Bingo! There are plenty of activities and her therapist takes her for walks to enjoy the outdoors. We are very satisfied that mom is getting the best care here at Atria Forest Lake.

Read More
Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Anonymous - Toured community
Independent Living
July 28, 2017
Verified Review
Desperate Need of Updating

We were really not overly impressed with this location. The location needs to be updated new paint carpets just everything in general. It does not give off a very good first impression when you walk in the door and see residents just sitting in wheelchairs not doing anything not even talking to each other. The only thing we really liked was they offered a range of options for the rooms.

Read More
Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Anonymous - Toured community
Memory Care
July 19, 2017
Verified Review
Take a look at this community

This felt like a well run community when I had my tour. I do not think the residents are as supervised as what we were looking for in a community. They have a trained chef and the sales director was very sweet. This community was a higher cost than what we were looking for. This community did not seem as light, bright and airy as the community we chose.

Read More
Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Anonymous - Toured community
Memory Care
July 6, 2017
Verified Review
Our visit

This community felt dark when I visited. The hallways did not seem to offer a lot of light. The community looked clean and the people I met were nice. This community was a little larger than what my loved one was looking for.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Rita - Family/Friend
Assisted Living
February 1, 2017
Kindness

Some caregivers are kinder than others in their physical handling. Nursing staff is efficient and kind. There is a conscious effort to keep everybody as active as possible.

Cleanliness

5

Friendliness

4

Care Services

4

Activities

4

Value for Cost

5


3.5
Anonymous - Family/Friend
Memory Care
October 13, 2016
Verified Review
Let's get it together!

I appreciate their service and work and so I don't want anything negative said about the staff or meals.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Anonymous - Family/Friend
Memory Care
June 1, 2016
Verified Review
I would recommend Savannah Court!

This is a nice community and kept clean except for my moms room. I have not had a chance to try the food but when we visit on the weekend she has had a sandwich and soup. There was an issue with giving her her insulin as the nurse was not aware the cap was on the needle so she was not getting her medication. She is doing better since talking to other residents and going outside often.

Read More
Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Jen S. - Family/Friend
Memory Care
April 30, 2016
Happy at Brookdale Newport

When it was time to find a place for my dad it was stressful! We did a bunch of tours in one day and by the time I arrived at Brookdale Newport I was frazzled. The staff was very patient with me and answered all my questions. One staff member even stayed way past her shift just to wait for us to drive over to Newport so we could do our tour. The facility was clean, the staff nice, and the residents seemed very happy. Once we saw how happy the residents were and how well they interacted with the staff we knew this was the right place for dad. The facility had an all inclusive price which saved us quite a bit with my dad's extra dietary needs and medication administration help required. The only thing that was disappointing was that this memory care unit had a very small courtyard. My dad loves to do yard work but this facility didn't offer much for him to do in the enclosed memory care unit's outdoor area as it only had a tiny grassy area with a few bushes and flowers. Some of the other Brookdales have larger courtyards with trees and larger landscaped areas. That's the only reason I gave a lower score on activities. They do lots of other things with the residents but didn't have the kind of activity available that my dad enjoys. Overall I'm am happy with my choice to place my dad at Brookdale Newport. He seems to have settled in ok and is being well cared for.

Read More
Cleanliness

4.5

Friendliness

5

Care Services

4.5

Activities

3

Value for Cost

4.5


3.5
Anonymous - Family/Friend
Assisted Living
March 21, 2016

Dad has been there just over a year. We have had a few issues with billing but they got resolved. Nurses are very caring. food and activities are well managed. we like the smaller size number of residents. I would not recommend the Cover rehab side. we had several issues when dad had to go there after his hospital stay. we chose another facility for the second hospitalization he had last year as we would not use the rehab side again after our first stay there. You have to keep on top of everything to make sure they are taking proper care of meds, cleaning, etc but we believe that is true of every facility. Overall it has been a good experience.

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Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


Viewing 1301-1320 out of 1599 reviews

Frequently asked questions

There are 39 total Mainstay Healthcare Management Facilities.

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530 Fifth Avenue, New York, NY 10036

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