Mainstay Healthcare Management

It has been good for the most part. Medical is good for the most part. PT and OT is good. Food could be better, and communication among the staff so even new hires are on the same page could be better.

Sunabella at Savannah were great for their hospitality and over quality of service. However, where they could improve is consistent quality of care even when the family is not visiting our loved one. The quality differs noticeably when we announce we'll be visiting versus when we're not announcing our visit.

They are understaffed which causes some issues, they could definitely use more help and give the residents more care. Every time I go visit he is just sitting there in his wheel-chair, so there is not much going on physical activity wise. He absolutely loves the food, he says it is excellent. Overall I would recommend this facility, they just need some more staff.

We picked this community, because it appeared to be the only one, that was available in the area that offered respite care. Everything seemed to work, but somethings didn't work so well. They need to improve on billing, care services and the food. My loved one did not like the food. They provided services, that were needed at the time.

We picked this community because, they were cleaner and friendlier, and it did not smell which was important. I would highly recommend. The family care coordinator is excellent and very caring.

Our family had an in person tour and we really liked this community it was a top choice. However since it is smaller, we were worried there would not be a lot of things to do and our loved one is still very active.

Our family had an in person tour and we really liked this community, it was one of our top choices. It is close to a pond and everyone was very nice. However they were going through some renovations so it was kind of hard to see some things.

Our family had an in person tour and it was a really nice tour experience, they have a really nice walking path outside but the sidewalks are uneven and we were worried about safety if our loved one was to walk on it

The staff are very willing to listen to you and are super helpful. Anytime I had a question or concern they were always available to me and easy to talk to. They had activities just about every day from what I saw. I certainly would recommend Sunabella at Savannah to those looking for memory care for their loved ones.

There is room for improvement for the care services. My loved one likes the activities They can improve on their personal care/housekeeping, such as laundry, and cleaning. Overall, we are very satisfied.

Brookdale Columbia is a good place. It's clean. The people there are very nice. Anything I ask the staff to do, they will do. Know that your loved one's experience will be what they choose to make of it - my loved one won't come out of her room or participate in activities. But I can see that it's a great place for those who are willing to be a part of it. The residents are so nice and so wonderful. They greet me when I walk in, and it looks to be a very happy and cohesive group there. I don't think anybody really wants to put their parents anywhere, but at some point you just have to take the leap. And this is a good place to do so.

I am a resident at Grace Manor at Hunters Creek. I am satisfied with my surroundings. Everyone that is here quite satisfied with each other. Activities are great! I have a great apartment. The staff is good. I like it so much, one of my good friends is moving in next week!

I am a resident here and I think this place is Very good. The people are Very kind. The place is Very clean. Everyone is Very friendly. I would recommend this assisted liv8ng facility to my friends and family.

My mom adjust well and the staff s Seems to really care. My mom says the food is hit or miss sometimes it's great someday it's not so great. The biggest issue I think they have their lack of staff or staff turnover but right now everyone's having that issue.

I would recommend you check out the community to see if it is a good fit for your loved one. It would be nice to see more options for meals for the residents to choose from.

We picked this one because of the price, but have been really pleased with it. The staff is great. The new activities director is still adjusting. Housekeeping is good, but the food is pretty bad.

The staff listened to my concerns during the initial tour. It was not the usual "dog and pony show' sales pitch. The staff at American House is fantastic. The food menu needs to improve. The staff cares deeply about the well being of the residents.

Fairforest Grove is a smaller community so we like the atmosphere, our loved one does not get overwhelmed since it is not a large community. The staff really know and understand the residents. From day one the staff have been nothing but extremely accommodating, very very nice and receptive to any questions or concerns we may have. The friendliness of the staff gets a 5+. They have a lot of activities during the week and every month to put out a nice activities schedule. Overall it has been a great experience and we would absolutely recommend this community to other families

Atria was nice but didn't have a protected front entrance and they did not specialize in memory care. It looked more like a locked mental facility. I'm a nurse so I've seen one. It was very depressing. The assisted living part looked great, and wasn't locked but we didn't need that.

Overall we have been pleased with the care at American House. Our only complaint is lack of communication from administration and nursing regarding falls and plan of care.