Keystone Senior Management Services, Inc.

We knew right away that Keystone Place at LaValle Fields was the perfect fit for my mom. It is a large and beautiful community. The inside is very clean and well kept. The food is very good, I have dines there with my mom and they serve well-balanced meals. My mom is a picky eater but they offer a variety of choices. They provide numerous activities, Bingo being her favorite. They provide all sorts of outside activities, Mondays are shopping at Walmart, Fridays are different activities they set up such as paddle boat rides on the river, pontoon rides on the lake, tours of the apple orchards. They definitely keep them busy. The staff is very friendly and caring. I feel very good with mom being in their care.

Lovely, bright, clean facility. [Removed] gave an excellent tour and knew all the residents we ran into by name. She introduced my mom to another recent widow who had moved in only a few months ago and though she acknowledged that the transition was initially difficult, she loves it and has made many friends. Rooms were spacious and bright. Mom was impressed.

Everything is working out very well for my mother with her move to this community. They have a good staff at this community, and I know she is in good hands. The staff is taking good care of her, and her needs. The community, and her room are nice, and well maintained when I come to visit. This is a good, safe community. I'am satisfied with everything they have done for us, and I would recommend it.

It was fine for any resident to live but the community is not what we were looking for. For the tour we had a person that was on time and informative.

All staff and residents we encountered was extremely friendly. We loved Cooper, the resident dog. The tour and presentation was impressive!

This is a beautiful, well maintained facility with nice amenities. Rooms are nice size. Waiting list for Independent Living is about a year. Rent includes daily continental breakfast plus 1 meal per day. Unused meals can be doubled-up or used for guests.

The caregivers are really good and mom is also happy with the administrative staff. The food is good and the community is well kept. They do offer daily activities. The community is about six years old and the only minor issue I have is that sometimes it is a little hot in there. I would recommend this community.

This is a outstanding community. The staff are wonderful and caring. This is family enviroment. The offer good healthy variety of meals to the residents . We are hoping that she will participate in the activities with the other residents. We would highly recommend this community for the good care and value to other families.

My family liked this community for care for a family. We found the community to be clean and maintained. The menu seemed appealing. The activities would have been helpful to their needs. We did like the list of nice activities for them to participate. We would recommend this community's for the care and comfort for family members

This community is all around balanced with good qualities. My mom does not have any particular favorite thing that is here. It is very nice and clean all around the community and the staff are always pleasant. The food is good with selections and flavor. For the most part, we picked this community because she has some friends that live here. I am glad that it is going well for her.

Keystone place opened just 15 months ago, and everything still smells "new". It was very inviting, Michelle was very thorough in asking for input about our current living situation, and my husbands health and memory issues. She gave me a tour of Assisted Living and Memory Care, and answered all of my questions.

We are very satisfied with our new home. We have only been here 2 weeks.

My parents are slowly adjusting to living at Keystone. My parents like the food. They offer daily activities and my parents do like to participate in some of them. The staff are nice and I would recommend this community.

I have tried the food at Keystone and it is good. The staff are very friendly. They know my dad's name as well as all of the families. They are always asking how they can help us. They offer a wide variety of activities. The community is beautiful and well kept.

The staff is very encouraging on their residents to participate on activities up to a comfortable level. My mother in law will participate when family is with her. I feel that she is in a safe community. The staff are really nice and communicate well. My mother in law says that the meals are wonderful. I would absolutely recommend this location.

The location and building is beautiful. It is comfortable, clean and feels like a home. The staff is friendly, warm, caring and extremely in tune with the residents. They get to know each resident and it feels like a family. We are very happy with the care they are giving our parents and are happy to encourage others to visit and take a tour. Kelly is fabulous and the nurses and Director of Health and Wellness go above and beyond. The General Manger Beth is there for the residents and their families anytime for question, help and or direction.

We were friends before we even met. Communication with Mary Ann prior to the move was friendly, factual , and helpful. As were arrived the welcoming group were friends from the start. The start was an accurate reading of what was to come. People stopped by to welcome and introduce themselves. In the beginning we were escorted to the dining room. Maintenance team practically moved in with us helping with the unpacking and settling. Dining room staff pleasant at all times; delivering meals with a smile. We are convinced kindness is a prerequisite of the job.

We were pressed for time, and they helped us get the place clean and in there all set up and living there in just two days. They went out of their way to make accommodations for us. The services and the people there are fantastic. They make sure she gets down to her meals and to the activities (which there are plenty of). Mom really loves it there, and has made a lot of friends.

Out of price range. No medicaid. Great facilities.

Just to preface this review, this is the only community we've worked with, but we've had a very positive experience with them. They provide all the care my Mom needs, and the community itself is very nice looking. The staff are friendly, and there seem to be plenty of activities to keep the residents busy. It was very conveniently located, and when we toured it we really didn't see the need to look at other, possibly much farther away options.