Kaplan Development

I had a very positive tour experience with All American Hillsborough. The staff who showed me around were very accommodating and answered all of my questions. They were thorough with their information and I was able to see staff to resident interaction as well.

I did a virtual tour with Bentley Commons and it was great. The space looked very nice. It is more for independent living so the rooms were larger. The staff were all super nice and the executive director was great.

My aunts food is good and they give you a lot. They pack it up and take it and will eat later. There are always 2 choices provided. It is expensive but it is wonderful place. My aunt has done wonderful there. I don't think she would progress close where she was before she got sick.

All American is great! If you have someone who needs memory care, it is an awesome unit. The director is fabulous. She immediately responds to questions and phone calls. She contacts me if my loved one needs something. She's amazing, and all the staff there is really friendly. The care has been great - I have no complaints. They have tons of activities to keep the residents busy. They really do a fabulous job. My loved one went from being very quiet and withdrawn to fully interacting and participating. She's smiling again and loves the community, and I love seeing that.

It's a great place for my family member and others due to the attentiveness of the staff. The folks who live there are very nice. It's a well run establishment. I haven't really had any issues with her apartment, the staff, or her meals. If they don't see her, they check in on her. When she stays with us overnight, they have her sign in and out so they know where she is. Living at Bentley Commons gives her the independence of living on her own, yet we still have the security that if something were to happen, they would be on it right away. I think it's a great value for all she receives.

We moved our parents in after their health was failing and they needed more attention to personal needs. All - American grabbed me as “the place” upon my first visit. The staff cares so much, and they all know the needs of our parents. The receptionist, the maintenance person, even the business person - they know them by name and treat them with respect. The fun that is planned for them is wonderful, and family is always welcome with open arms. The facility is clean, they hold resident meetings to hear what is important to them, and they have all become a second family. Even if they fall ill and end up in the hospital, their care back at home is waiting for them to get them back into the routine. They are motivating and encouraging every day. Love All-American!

All of the staff members we have encountered so far have all been great and very friendly. We have had no problems with the meals and dining service that has been great so far. We really like how well laid out the community is - based on the tour our loved one really liked everything about it right away. Based on our experience so far we would recommend Butler Street Senior Living to other families.

The nursing staff led by [name removed] is excellent. The entire staff is so compassionate about their residents and treat them as if they were the family members. My father was transferred 3 days a week to his dialysis center and the staff was so efficient with his rides. Sadly my father passed away in [date removed] but the staff at AAAL jumped in over his final days and were wonderful to him and our family. My mom continues to live there and they continue to take great care of her. My family is extremely grateful for the staff at All American.

They display love, affection, understanding, patience and fun. There is a sense of community. They care about my parents, and there individual needs. For example, my mom could not find her wig and one of the workers, found her wig, fixed her hair and helped mom. Overall, it has been a game changer.

This is a good place, and it is smaller in size. The staff are great. The staff are very supportive of the family's questions or concerns. They try to follow up and rectify the situation for the family. The food is good for the residents, and there is a menu for the residents to choose from.

Our family had an in person tour and it was an excellent tour experience

I can state I am extremely impressed with All American as a whole. The staff is outstanding, the facility exceptionally clean. Very very pleased with facility. The staff have gone above and beyond

We are very happy with our experience. They keep the community clean and organized. The staff have been very helpful and accommodating to the residents and family. The location has been a plus for us. The meals are served in the dining room three times a day. I believe they also have a bistro available. They are able to provide medication management, hygiene, dressing and bathing assistance as some of the care types provided.

Right when you walk in from the front desk, to the maintenance crew and all the day to day staff working with the residents everybody is great. The staff members have just been so fantastic. It is a beautiful community that is really well laid out. We are very impressed with how much they are able to accommodated our loved ones needs since at times they can be a little difficult. Our loved one says the meals and dining service is great and so do the other residents. They have great activities, our loved one enjoys when they are able t go out for lunch. We would definitely recommend this community to other families based on our experience

I would highly recommend this community. The staff are very good with the residents.

Our family had an in person tour and it was a little bit smaller of a community but one thing we loved is we saw residents and staff members everywhere mingling and socializing with one another. It was a top contender but at the time there were no openings.

All American was great with the experience we had with them but unfortunately our situation just did not give us the chance to officially move in. The women in charge [name removed] was so lovely and wonderful to work with, she was very patient with us and really tried to make our situation work. We did like how the posted on the net every single day about different activities and events going on. The residents also get the chance to go out on different outings with the bus service, and they have participate in different wellness exercise classes.

Their marketing person was very friendly and knows everyone who lives there. When we moved my mother in, the handy man hung pictures all over the place for her. He went above and beyond and is such a nice guy. She's having a good time at All American. Everyone is very sweet, and she loves everyone there. The staff I've met have generally all been very nice. They're great with administering her meds and showering. She does a lot of activities and is always busy. They have rosary, arts and crafts, movies, sing-alongs, and lots of different interesting things. The other residents are nice to her, and she enjoys eating meals with them. It's small community, which is great so she can get to know everybody. She was really isolated before, and now she's no longer lonely and is happy there. Sometimes the nurse can't do as much as one would hope if a situation arises - a doctor has to take care of certain things. But overall I think the staff is nice, and I think we made the right decision to send her there. The kitchen staff really listen and accommodate requests - all you have to do is ask. Compared to other places, I think the cost has been good as well. I have nothing negative to say. They've been really helpful when my mother or I have needed anything.

The activities coordinator makes sure to have weekly bingo, and daily crafts. They also have different activities like baking, sewing, embroidering, painting classes and religious services. There is karaoke, different opportunities to go on day trips, and live entertainment. There is something going on daily for the residents. We are not sure about the overall quality of the meals but the food service is great. Based on our experience so far we would recommend them to other families..

Our family had an in person tour and we thought the staff were terrific. We loved their nurse she was terrific. She spent a lot of one on one time with our loved one and she did a great first assessment. However it is an older facility and the rooms seemed extremely tight and small and there was no real good outside area, it was just a parking lot.