Kaplan Development

What we really like about this community is how personable the staff members are, they not only want to know the needs and wants of our loved one but also the needs or our family. They have an open line of communication - we can call at any time to get updates regarding or loved one. We like how engaged the staff members are with them. So far the activities have been pretty good. We would absolutely recommend the Bentley Assisted Living community to other families.

I liked the community and it was near family. They didn't have any availability when we needed it for our loved one.

Our family had an in person tour and from everything we saw we thought it was very nice, but it felt empty in the sense that there was not much stimulation or activity going on. We wanted a place where our loved one could still socialize with other residents and this just did not seem like it was going to be the best fit

Was here visiting my aunt and had the wonderful experience of sharing an elevator ride with a woman who runs one of the knitting groups here and boy what a warm soul! She genuinely had each resident in mind with care and compassion, even the ones not participating. She was excited to see her group listed on the activity screen, how adorable. She genuinely wanted to include all. Great job! Wish I remembered her name! I am looking forward to chatting with her again as I visit more. This place I hear has great food and they bake with the residents as well! Great job!

The only thing is I wish they had transportation on the weekends so my loved one could go to church. Everything is really awesome. Everything is great. People are awesome.

Our family had an in person tour and it was a great tour experience, everyone there was very friendly but for the price it was much more expensive and there was nothing really that special that stood out to us for the price. All the amenities seemed the same as another community we looked at and the rooms were much smaller.

I like that my dad sees familiar people each day who know his routine and they would notice if they didn't see him for a day or two. He gets social interaction and he is provided meals 2x / day. He has shuttle service available, lab testing in house, flu vaccines in house and lots of other conveniences. They could improve by offering lunch everyday, providing better variety of foods, I wish their was more ethnic diversity among the residents. I wish the neighborhood had sidewalks and there were more walkable conveniences like shopping.

We're happy with this place overall. They have activities/bingo and exercise class regularly. They also have occasional entertainment (less with Covid). Trips to shopping and some attractions. Staff is very responsive and we have signed up for news via emails. Mom really likes her apartment--very comfortable. I would recommend them to friends and family.

Bentley Assisted Living at Branchville is a lovely place, I had a loved one who was here and they had a wonderful experience. When we were looking for places this facility was not on the list just because of how far of a drive it would have been. I would tell others in the area looking for care for their loved ones to definitely check this facility out.

All American is a great place to live. The staff are very friendly and do as much as they can even though they are short staffed. But needless to say not everything gets done w/o lots of follow up. But they aim to please. [Name removed] (director in memory care) loves each one of the residents and involves them in so many fun activities. And my Dad says the food is great. The only issue we have had is the laundry. My Dad only needs 1 load done a week but they lose clothing, must end up in other residents rooms so instead I bring it home to wash each week which is inconvenient. But if you are not fussy about the clothing it's fine. Overall they do everything they possibly can to accommodate my Dad and our wishes to keep him healthy, active, clean and feeling loved.

One thing we really love about this community is the layout of the apartments - they have two distinct bedrooms with a shared bathroom and living room in each apartment and then a big open common area. The residents are all very well attended to. Every time we come to visit there is always a group of residents doing activities on some level. We really like the frequency of the activities as well as the variety. They also take the residents out on day trips - now they can't take all the residents at once but our loved one has gone a few times and has really enjoyed himself. We always see a very active cleaning presence. Based on our experience so far with All American we would recommend them to other families, it has been a good place for our loved one.

Our family had a great experience with All American AL in Londonderry.

I had a very positive tour experience with All American Hillsborough. The staff who showed me around were very accommodating and answered all of my questions. They were thorough with their information and I was able to see staff to resident interaction as well.

I did a virtual tour with Bentley Commons and it was great. The space looked very nice. It is more for independent living so the rooms were larger. The staff were all super nice and the executive director was great.

My aunts food is good and they give you a lot. They pack it up and take it and will eat later. There are always 2 choices provided. It is expensive but it is wonderful place. My aunt has done wonderful there. I don't think she would progress close where she was before she got sick.

All American is great! If you have someone who needs memory care, it is an awesome unit. The director is fabulous. She immediately responds to questions and phone calls. She contacts me if my loved one needs something. She's amazing, and all the staff there is really friendly. The care has been great - I have no complaints. They have tons of activities to keep the residents busy. They really do a fabulous job. My loved one went from being very quiet and withdrawn to fully interacting and participating. She's smiling again and loves the community, and I love seeing that.

It's a great place for my family member and others due to the attentiveness of the staff. The folks who live there are very nice. It's a well run establishment. I haven't really had any issues with her apartment, the staff, or her meals. If they don't see her, they check in on her. When she stays with us overnight, they have her sign in and out so they know where she is. Living at Bentley Commons gives her the independence of living on her own, yet we still have the security that if something were to happen, they would be on it right away. I think it's a great value for all she receives.

We moved our parents in after their health was failing and they needed more attention to personal needs. All - American grabbed me as “the place” upon my first visit. The staff cares so much, and they all know the needs of our parents. The receptionist, the maintenance person, even the business person - they know them by name and treat them with respect. The fun that is planned for them is wonderful, and family is always welcome with open arms. The facility is clean, they hold resident meetings to hear what is important to them, and they have all become a second family. Even if they fall ill and end up in the hospital, their care back at home is waiting for them to get them back into the routine. They are motivating and encouraging every day. Love All-American!

All of the staff members we have encountered so far have all been great and very friendly. We have had no problems with the meals and dining service that has been great so far. We really like how well laid out the community is - based on the tour our loved one really liked everything about it right away. Based on our experience so far we would recommend Butler Street Senior Living to other families.

The nursing staff led by [name removed] is excellent. The entire staff is so compassionate about their residents and treat them as if they were the family members. My father was transferred 3 days a week to his dialysis center and the staff was so efficient with his rides. Sadly my father passed away in [date removed] but the staff at AAAL jumped in over his final days and were wonderful to him and our family. My mom continues to live there and they continue to take great care of her. My family is extremely grateful for the staff at All American.