Kaplan Development

I guess I would have to give them a 5 even though she didn't get to participate much! What I liked most - They had activities and outings-also most people had meals together in the main dining room!

All of the staff, especially administrative staff, were responsive, accomodating and, nice and professional. It was very family-like. Nursing was great. We had to leave only because my father died and my parents were in a 2 bedroom. They did not have any studio or 1 bedrooms available at the time. Loved All American.

[name removed] was phenomenal with my dad. [name removed] was good as well. Aides are great and hard working. Very clean and comfortable facility. Hospice was also wonderful

The facility was fine, better than some , on par with others. The thing that stood out more was the staff. Genuine interest in our process, personable, nit trying to make a sales pitch but letting their genuineness do the talking. No other place came close.

The staff for the Memory Care unit at Rose Lane 2 are very caring and patient. The nurses are knowledgeable and hands on. The Administrator listens and takes action. You will find that no place is perfect. But what is important is that all staff will listen to suggestions and improve communication if needed. They have learned that my Mom responds well to jokes and sarcasm; they know her. I am so grateful to everyone caring for my Mom. Please remember, It's important for you to be present wherever your family member is.

5 on all eight categories. Amazing facility and staff. The warmth and attentiveness of the staff truly stood out. They treat my aunt with kindness, dignity, and genuine care. The facility is always clean, and communication with the family has been consistent and reassuring.

Very friendly my mom is very happy there. I think their attitude about strongly, encouraging people to get up and out of bed and not just let them lay in bed all day

It was very disappointing that administration took a back seat , and offered little assistance when they decided she couldn't live there anymore. All American administration was not horrible. They just handled the situation very poorly. And I don't think it had to come to the finality the day derived at.

Clean facility, great food, staff very friendly and helpful and lots of activities to choose from. Very nice place overall.

Everyone has been welcoming and very supportive. My only concern is that there is not enough support in the dining area to meet the needs of the number of residents to eat in a normal serving time……..

Parents felt right at ease. Mgmt. as well as staff continuously stop and check on. Mom has gone to Bingo, activities and happy hour. Dad is enjoying chair yoga and exercises. It's nice to know they are being cared for and are safe

We are a practical family and understand that nothing is 100% certain. There does seem to be a shortage of help on the weekends, but [name removed], [name removed]and the rest of their team are committed to doing their best to accommodate everyone. The place is always clean. The nurses and aides are very responsive to the residents needs, and when it comes to the activities, [name removed] does a fabulous job in every event.

Thank you to the administration, staff, CNAs and to all employed at All American. When I visit my Mom, your words and actions never cease to amaze me! We are grateful for your hard work, dedication, kindness and compassion towards our Mom. Mom always tells us how she is treated with such kindness by the staff at All American. We have been in other facilities and All American is by far the best!

Staff very accommodating and efficient. Their consideration and caring was much appreciated and I have recommended the facility highly.

The facility was extremely comfortable and perfect for my mom in her last days. The Staff was generous with their time and treated my mom with patience and respect.

All American offers bedroom separate from living room area. The bedroom is very generous with space. My mom has her queen sized bed and long dresser with a full length standing mirror. It has a wonderful atmosphere. You don't feel like you're walking into a nursing home at all. It's not only clean but it even smells clean.

I have experience from my mother in law who was one of first residents and father who was in memory care. Staff was kind .. however there was a lot of turnover in leadership there so continuity breaks down .. the size of facility was good ... not too big ... always had activities planned and sometimes family invited. I have recommended it to a few friends.

Breakfast and Dinner included. Monthly schedule of activities and trips available. Reception staff very accessible and helpful.

The staff is extremely friendly and helpful. The facility is well maintained and offers multiple opportunities for the patients to participate in various activities and has a well balanced selection of activities that all of the patients are encouraged to attend. You know your costs up front and are not surprised with additional fees. The cafeteria offers a variety of meals at each seating and snacks and drinks are available throughout the day. Everyone is very helpful and pleasant as well as knowledgeable and caring for those in their care.

The first few months are hard. Parent took awhile to get used to it. Sad passed five weeks in . Mom has been there a year and really likes it. The staff are so sweet and treat you like family. I feel it's always best to be seen in whichever place they decide to go. They need a family member to be an advocate for them. Be seen, give input and get involved.