Juniper Communities

Today makes the end of the first week of my moms admission to Harbour of Monreoville although the first few day were trying (for me as well as her) I can now say that I can see hope for mom's happiness and my peace of mindI choose a 5 star rating because the staff made me feel that my angst was normal and that mom's was to I was always being reassured that the adjustment period brought with it a varying level of angst and that wpu;d decrease over time. It has. Mom now has a few freinds a good appetite and motivation to get dressand I'm am finally getty a good night sleep knowing she's safe and happy

Juniper Village of Mount Joy, PA, was one of several facilities suggested to us in our search to find accommodations for my mother-in-law. When we visited the site, we found it to be attractive and clean with a qualified medical staff. Three of us made our decision and settled "Mom" in Juniper Village in Mount Joy, PA, on April 16, 2014. She has been very happy there and enjoying herself with all the various activities. We believe they have a genuine interest in providing a good, healthy environment for their guests and, if possible, an improvement in their quality of life. As a matter of fact, "Mom's" health and mobility have improved in the past few months. We would recommend this facility to anyone interested in good quality care for a loved one.E

I am so glad we found Wood River for my 92 yr old mother. The apts are so nice with a little enclosed patio & the people who work there are the best. My mother is a very hard person to please & she's also a very stubborn & did not want to live in a retirement home but we knew she couldn't be alone anymore since she didn't want to live with us. The staff is amazing. They take care of anything she needs & look after her. It's very clean & they have so many things for them to do, they have a little grocery store for things they need & altho she gets just dinner they have a little cafe for other meals at a reasonable price. Just the other day my hard to please mother said she doesn't feel afraid in there & it's a nice apt.. I was shocked. She rarely says anything is any good unless she's impressed which is very rare. Pam & Deb are the best. We bought the life time care package so we don't have to worry if she needs extra help later on. It's so nice to know we don't have to worry & move her to other places if she needs full time care. You will be impressed. I checked out so many places & this one was far above the rest. We didn't want her in a huge place where she's just another tenant, this place is more homey & they know every one there. Love the grounds too. I give it 5 stars.

My mother has been with Harbour Assisted Living for 3 months now and my family and I have found Greg, Wendy and the entire staff to be extremely helpful, honest and loving to my mother. We are very glad to have her living there and would highly recommend it to anyone.

Juniper Village at Louisville is a comptetent, caring, and stimulating environment for memory care residents. After a terrible year at Sunrise of Boulder, which was traumatic for both my mother and my family, this has been a breath of fresh air. They are on top of all aspects of her care, have reduced the medication that she was receiving (which has improved her cognition) are and always positive about her. My previous experience with memory care at Sunrise, where I was treated as if they were doing me a favor for caring for my mother (at great expense) was so different than this. At Juniper Village they treat families and residents with repect, and let you know that they are honored to take care of your loved one. I cannot recommend this facility highly enough.

It has only been two months that my dad has been here, but the staff has been incredible to work with. Sometime the communications is delayed, but overall the experience has been great (given the circumstances). My dad seems to be adjusting well and has even said he wants to work there. This is a huge change considering the resistance to being palced in a memory care facility. He tells me that he is very happy in the facility. So far we are pleased with the cost and we have not been nickled and dimed to death. I give the facility and staff a solid A so far.

At 93, Dad needed the safety and comfort of a home and loving caregivers in assisted living. As a daughter, I wanted only the very best for him. At Harbour, I have been extremely pleased by the high level of healthcare provided by competent staff who fully address his medical issues, nutrition, daily care, friendships and overall well-being. Everyone has been very kind and supportive to both of us. The setting at Harbour is tastefully decorated and furnished, comfortable and as welcoming as a home. It deserves a 5-star rating! As a World War II veteran, Dad is one of the last remaining from "The Greatest Generation." I felt he should be given the same dignity of care in his later years that he gave by serving in the military. He has been most pleased residing at Harbour. I definitely recommend Harbour to someone looking for excellent senior care.

the staff at emeritus always has time for questions from family. they are very concerned with the residents that live there, and there always seems to be an activity planned. even if (like my mom) your older parent is against living in assisted living, this place just seems to work!

It is a very very nice community. It really is just a wonderful place. The people that work there are just overly friendly and overly helpful. We are very pleased with them and would recommend Emeritus to anyone. The staff really is what makes the community.

This facility is truly for someone who needs limited care. Your loved one needs to be fairly independent to benefit from Juniper. Even when paying for upper tiers of care, attention is limited.

The staff is friendly and helpful. The director [name removed] is always available to answer any questions or concerns. The is a great variety of food to choose from.

Juniper is a very nice place. Clean, well organized and active. I was a little disappointed that no on from activities encouraged our resident to participate in the well organized activities that were available. That would be my only complaint.

It's in the area my mom wanted to be in. The room / apartment was a good size and it had a sliding glass door out to a screened in porch. Nice feature most don't have. Also good vibe in the place and the people

Make sure you understand the components in the care charge and make sure that the prescription list upon entry is accurate and that the care charge has captured the medicine count accurately. It was one of the to three you had good ratings on and they had a lovely one bedroom available. My aunt is not overly social so she didn't need a ton of activities And this was a great fit

Staff are friendly and helpful. The food was good. My father in law had no complaints while there. He said that the staff treated him very well. We were all pleased with Juniper.

They were very well staffed and possibly overstaffed, which was reflected in their prices. The place is beautiful and looks like a resort hotel. The Head Nurse was great and could even be reached by the staff after hours. The Admissions lady, [name removed], was incredible. They also had a nice bistro with snacks for the residents. The food was okay most days. My one pet peeve, which happened to our family and another family that we got to know, is that they have meetings which we didn't know about and weren't invited to during which it was determined that our family members in needed a higher level of care which resulted in an increase in their monthly fees. We received the news in a form letter which didn't even explain the reason for the need for increased care or the accompanying increase in costs. I talked to our mom's caregivers who all said that they hadn't noticed any increase in the amount of care needed.

We were drawn to Juniper because they are dog friendly and allow smoking. What impressed us the most was the kindness and attentiveness of the staff. If there are mistakes, there quickly addressed. Everybody knows my mom and her dog! And they're flexible rather than rigid which I think is vital for having a community and a home. We are very happy here.

I feel that my loved one is safe and well cared for, but there could be improvements in communication with the billing

Juniper is so clean. The staff is phenomenal. They take care of my mom’s needs immediately and it’s a bright and happy facility with lots of lots of activities and happy people.

I think like most places, Juniper is understaffed. The administrators and staff are very nice and caring but the caregivers did not push showers if the resident refused. While I realize they cannot force a resident, they gave up too easily. They would advertise some activities but cancel them at the last minute. I did like the fact that they kept me apprised of any issues, immediately. We had to move my cousin to [community removed] for financial reasons only. Juniper is a very nice facility.