Integro Asset Management

We cannot rate the activities as [name removed] cannot/does not participate. Cleanliness.....there have been days when it looks like [name removed] room has not been swept. Friendliness of staff..... staff care compassionately and enthusiastically for me as well as [name removed], the staff are always interacting positively with the residents. Meals/dining.....variety, quantity, and flavor .Activities.....even though [name removed] has not been able to benefit from the activities available, the activity director and the activities seen when touring were very influential in selection of facility

The things that stuck out most about Fairmont of Farmington Hills over other places we had initially looked into was that the facility was clean, friendly people, staff are committed to quality care, and it is a good price for what is offered. The staff is very friendly and kind to the residents.

They took good care of my mom. They offered the following; Bingo, Pill mangement, nursing, and Physical Therapy. Fairmont was a wonderful place and thank you for the recommendation.

They're very good with communication. They call me any time she's had a fall or is ill. My loved one can be difficult. They do offer her what she needs, she just doesn't always accept it. They've been great with her, and I feel like we've made the best choice we can for her at this point in time. She seems to like the meals. They have activities every day. After looking at several places, I think it's a better value. They don't charge for every little single thing, it's more of a batched charge. And the location is really good as well. It has easy access on/off the highway.

I toured this facility and it went ok. They're transferring to new Ownership, so I'm sure there's going to be changes with that. As far as my tour, it went pretty good. Cleanliness and friendliness was good.

I toured this facility and everything was ok. They were in the middle of undergoing new Ownership, so I'm sure there will be changes with that. As far as my tour, it was good. Cleanliness and friendliness was good.

We chose Fairmont of Westlake because of the location but also after meeting with the staff we really clicked with them and thought they were all great. It is also a very safe and beautiful facility. We like that they offered a smoking area as well for the residents. The staff were awesome and very attentive. I would definitely recommend them to others, I think it is a great place to live.

My first impression was "family". Everyone knew residents by name and family members names. This a true extended family community.

My mom really likes it there, other than the fact that when she rings her buzzer, sometimes she has to ring it several times before somebody responds. When she orders food to her room, sometimes it takes three hours to get there. It seems they might be short-staffed. But the staff they do have are great. Everyone is very friendly and nice. The food is great. And the facility is clean.

I toured Brighton Gardens of Northville and it was a nice, clean facility. We chose another community because Brighton Gardens just wasn't a good fit for our loved one.

We really like the Sunrise on Clayton community, it feels very homey and its just beautiful. Right when you walk in on the memory care floor something that we are always impressed with is the cleanliness, it is spotless. It also does not feel like a memory care unit, there are little livings rooms with small seating areas with TV's, there is also a patio you can go relax on when the weather is nice. We really appreciate that the staff on all levels are always willing to engage in conversation especially the management team. The activities director is just fantastic, he always has things going on during the week for those who want to participate. Besides the regular in house activities, he has done different things like taking the residents around town during Christmas time to see all the lights. They have gone to the zoo, he will have a men's day and a women's day. There is a beautician there that will take appointments for the residents to get their hair cut, a shave and nails done. They have transportation that will take the residents to and from doctors appointments. They even bring in outside helpers to take the residents dogs out for walks.

It is simply wonderful to live at a place where everybody here cares for one another. The care services so far have been very good. They do have really good activities, the kids from the local school get a chance to come over and we are able to visit and tell stories back and forth. They are also throwing a BBQ party this weekend for Memorial Day. Based on the experience I have had so far I would recommend The Montecito to other families.

This was a nice community. It felt very corporate and like a hotel. There was not enough individuality.

Our family had an in person tour and it was a really nice experience

This community was okay it was jut not the right level of independence versus assistance for my loved one and what she needed at the time. It was a good tour.

My mother was in the Sunrise FH facility for almost 4 years and had the utmost personal attention for the most fabulous front desk employee {name removed}. She gave my my personal attention all the time painting her nails and giving her the goodies I’d bring. Very compassionate and cheerful to residents and visitors all the time. One of main reasons I was so happy to have my mom live out her life there.

I had a good tour experience with Brighton Gardens but the facility itself needed major updates, it looked very outdated.

The Brighton Gardens of Northville looks like a home and we have had a good experience so far. When we were moving our loved one from a different facility, that facility had a covid outbreak and our loved one tested positive. Brighton Gardens held our loved ones room for us for 30 days without any additional fees. They went the extra mile to work with us and were so accommodating.

Our family had an in person tour and there was nothing hugely wrong with this community, but we just felt the hallways were more narrow and closed in, it just did not have that super open and welcoming feeling to it.