Innovation Senior Living

The worst place to leave family or friends. The staff is lazy and unfriendly. The manager [Removed] is a liar. The food is terrible. The residents get bed bugs on a regular basis. There are no activities or outings for them to look forward to. There are many places to place loved ones and this is not one of them. [Removed] is sneaky and goes into residents rooms when they are not there and looks through their things. No privacy and nobody cleans. The laundry never comes back to you.... so plan on losing a lot of clothes. The state of Florida needs to look into this place.

Terrible terrible place they do not have good activities compared to a lot of other assisted living facilities. The residents are not bathed properly and many of them have bed bugs and roaches in their room. On my visit there I talked with a worker and she was looking for a new job because the place and management is so terrible. She also said Marcy is not as nice as she seems and that she acts like she knows everything when all she does is make up lies to make herself look good which I believe because I asked her a question (I already knew the answer to) just to see what she would say and she answered it WRONG. I wanted to move my father there but after finding out that information I will do anything to keep her far away from there ! I encourage everyone who was love ones living there to set up a mini camera in their love one room to see what really goes on

They don't have enough staff on the weekends. My loved one was able to leave the community and this wasn't a secure community, and thought it was going to be. I used to have to do my loved one's laundry. There were no activities on the weekends. I would never recommend the community to anyone.

I move my dad into Savannah Court from another facility so he would be closer to me. At first they were very courteous and gave me a tour and insured me that Dad would be satisfied in their facility. The first day he was there they Baker acted him. All due to a mess up with his medication. When I brought him back, I thought he would do well. They ran out of one of his medications and he was not able to get it for a whole week. I was very upset. He needed his medicine. My dad having dementia refuse to shower which is common with people in this condition, he would only shower when I would go visit. I don't believe the staff there knows how to interact with people with dementia. I noticed dad getting depressed, I would go visit him in the afternoon and he would be in bed. Dad never slept during the day. I also noticed him losing weight. I had dinner with my dad once they were serving ham sandwiches and potato chips. And a really serious issue was his room. It was disgusting the toilet actually had mold in it because it hadn't been cleaned in so long. I've had to clean his room myself. So I told them I was giving them a 30 day notice that I was moving my dad they beg me to give them 2 weeks to correct the issues. Well the issues never were corrected so I finally did move my dad. They rarely had any activities. Dad always complained about being bored and not having anything to do but walk the halls There's a very nice assisted living facility in Winter Haven. Dad has gained weight. And he is a lot more content and happy. So enclosing, please do not attempt to place your loved ones in this facility. They have been inspected by DCF, Elderly Care, and the agency for the state of Florida that inspects all facilities. I have heard from one agency that pad negative inspections. And the other inspections are ongoing.