Innovation Senior Living

We are pleased with everything the people here have done for my mom and us. It only has 45 residents, is clean and bright with many rooms for relaxation. The staff is upbeat, friendly, and very helpful. Mom is a very picky eater but she readily eats the meals here. The cook caters to individual preferences of all the residents. She insists on toasted bread on sandwiches and gets it. I have seen some residents get just soup or meals with no meat if that is their need. Her living conditions are clean, friendly, and roomy. There are many rooms in which to "stretch out" . I could not ask for a more loving friendly and cooperative staff who are easy to work with and anxious to please. She get lots of hugs and kisses from those who work with her. My mom can be a challenge because she is spoiled, stubborn and anxious. She is also obsessive compulsive. However, the staff is doing more than expected to help her feel at ease and comfortable. I highly recommend Savannah Court and would not hesitate to place her there all over again.

This is a lovely community, and my tour went well. The community from what we saw was nice and clean. The staff was very helpful and informative. All my questions were answered. Everybody was very kind and friendly. This is a nice community.

80's decor. Clean and bright. All on one level.One cannot transition from assisted living to skilled nursing so I'd have to find different place for her later on.

Small and homey but was for more mental health care services than memory care needs so it Did not fit for our needs. Facility had a beautiful setting with lots of amenities.

This is a quaint and smaller community. The rooms were smaller than we wanted. The staff has a family fee. It is more expensive than we wanted.

I love [Removed] to death she has been totally helpful with my Aunt. And [Removed] is super too but the patient coordinator, J[Removed] hasn't returned my call after saying she would. It was my Aunt's first week there and I was worried about her transition and her television working and her not having a phone but she said she had a meeting to attend and never returned my call. The place is clean and most of the staff is nice and helpful. My Aunt loves the food. I don't like that no one in charge is there on the weekends so if you need maintenance you have to wait until Monday. But overall I do like the place so far. Hopefully my Aunt will continue to make the transition and allow the people there to care for her as well.

We found the over all experience ok.

They can do better service on clean and do better a meal planner they have a menu for shows. They feed them people garbage they condo better. Some one need to check behind them.

They can do better on the meal planned and stop feel them the same things three time of week. And housekeeper.

They need to have more maintenance, especially out side, and more training for the wellness aides ,I still have my dad there so I am there every day. sometimes I'm hauled in the administration office, for things I think are wrong. But that's ok. My mom was there in memory care for [date removed] until see passed. my dad was able to be with her every day which was great. He could also eat with her if he wanted. I think this place is better than some, it is smaller and more personable and homey. They know everyone's name i think every place has its up and downs.

Starting with the good. Both [name removed] and [name removed] have been excellent with communication and my mom’s care. They should be commended. They’ve been quick to respond when we’ve had concerns. My mom has been there about four weeks and someone lost her bottom dentures. Both my sister [name removed] and I immediately reached out to the Executive Director [name removed]. [name removed]sent an email and I left two phone messages on two different days. It has been almost a week and neither of us have received a response from [name removed].

[name removed] took my Brother, Sister-in-Law and myself on a tour of the facility. The place was very clean. All of the residents that were walking around seemed very happy. After the tour we sat with [name removed] and [name removed] and started the process with the move. My Mom has been there a little over a month now. [names removed] have gone above and beyond caring for her. [name removed] and [name removed] are the second runners up. The 11pm to 7am shift has been very good at getting her up and ready to start her day so that the 7am to 3pm girls can work on the meds and breakfast. Unfortunately I don’t know all of the girls names yet. Again, the star rating has nothing to do with these girls.

The facility is clean, the food is good and staff is very nice, but as far as being interactive with the residents, I think they could do more. They do have certain things that they provide such as bingo and exercise classes, but there are a lot of residents who just sit around. The staff could do better at encouraging them to participate.

Came to Savannah Court did a tour a few months ago. Sissy was the nurse that did our tour she was amazing and made us feel 100% comfortable with moving my father there come to find out she was the only reason I chose the community and she is no longer there so we have found other living arrangements.

The rooms at Savannah Court are decent and adequate, we also think the food is adequate as well. However we would not recommend this community to others because of the poor value, it is very expensive.

99.8% of its been good.

When I first toured this facility it looked very nice and very clean. However, because of the hurricane it has an odor. It could definitely improve again because before the hurricane it was nice. But because of the possible mildew, it was questionable. The staff was very friendly and is ready to answer any questions that you may have. If they don’t know the answer they will find someone who does know.

We toured The Club at Lake Wales, we were not pleased with it at all. It was run down, there was only a very small amount of employees there. They didn't seem to want to give us a tour, even though we had made an appointment.

Funny how there is a bunch of anonymous reviews… which I’m sure are written by Administrator!! This ALF is poorly run by inexperienced Administrator. They accept anyone and it’s turning into a facility with a bunch of psyche patients. We don’t feel it is a safe environment as they have so many young males living there. Patients should be age appropriate to live with elderly women. Places smells like urine and very dirty.

I looked at a lot of different places and felt this was the best place for her. That was not the case, she ended up going into the hospital a couple days after being here and they did not call me to tell me. The experience for us was not good at all. The facility itself was beautiful and comfortable. I would recommend this facility to others as long as your loved one does not have late stage dementia.