Innovation Senior Living

This is a lovely community, and my tour went well. The community from what we saw was nice and clean. The staff was very helpful and informative. All my questions were answered. Everybody was very kind and friendly. This is a nice community.

80's decor. Clean and bright. All on one level.One cannot transition from assisted living to skilled nursing so I'd have to find different place for her later on.

Small and homey but was for more mental health care services than memory care needs so it Did not fit for our needs. Facility had a beautiful setting with lots of amenities.

This is a quaint and smaller community. The rooms were smaller than we wanted. The staff has a family fee. It is more expensive than we wanted.

I love [Removed] to death she has been totally helpful with my Aunt. And [Removed] is super too but the patient coordinator, J[Removed] hasn't returned my call after saying she would. It was my Aunt's first week there and I was worried about her transition and her television working and her not having a phone but she said she had a meeting to attend and never returned my call. The place is clean and most of the staff is nice and helpful. My Aunt loves the food. I don't like that no one in charge is there on the weekends so if you need maintenance you have to wait until Monday. But overall I do like the place so far. Hopefully my Aunt will continue to make the transition and allow the people there to care for her as well.

We found the over all experience ok.

They need to have more maintenance, especially out side, and more training for the wellness aides ,I still have my dad there so I am there every day. sometimes I'm hauled in the administration office, for things I think are wrong. But that's ok. My mom was there in memory care for [date removed] until see passed. my dad was able to be with her every day which was great. He could also eat with her if he wanted. I think this place is better than some, it is smaller and more personable and homey. They know everyone's name i think every place has its up and downs.

Starting with the good. Both [name removed] and [name removed] have been excellent with communication and my mom’s care. They should be commended. They’ve been quick to respond when we’ve had concerns. My mom has been there about four weeks and someone lost her bottom dentures. Both my sister [name removed] and I immediately reached out to the Executive Director [name removed]. [name removed]sent an email and I left two phone messages on two different days. It has been almost a week and neither of us have received a response from [name removed].

[name removed] took my Brother, Sister-in-Law and myself on a tour of the facility. The place was very clean. All of the residents that were walking around seemed very happy. After the tour we sat with [name removed] and [name removed] and started the process with the move. My Mom has been there a little over a month now. [names removed] have gone above and beyond caring for her. [name removed] and [name removed] are the second runners up. The 11pm to 7am shift has been very good at getting her up and ready to start her day so that the 7am to 3pm girls can work on the meds and breakfast. Unfortunately I don’t know all of the girls names yet. Again, the star rating has nothing to do with these girls.

The facility is clean, the food is good and staff is very nice, but as far as being interactive with the residents, I think they could do more. They do have certain things that they provide such as bingo and exercise classes, but there are a lot of residents who just sit around. The staff could do better at encouraging them to participate.

Came to Savannah Court did a tour a few months ago. Sissy was the nurse that did our tour she was amazing and made us feel 100% comfortable with moving my father there come to find out she was the only reason I chose the community and she is no longer there so we have found other living arrangements.

The rooms at Savannah Court are decent and adequate, we also think the food is adequate as well. However we would not recommend this community to others because of the poor value, it is very expensive.

99.8% of its been good.

When I first toured this facility it looked very nice and very clean. However, because of the hurricane it has an odor. It could definitely improve again because before the hurricane it was nice. But because of the possible mildew, it was questionable. The staff was very friendly and is ready to answer any questions that you may have. If they don’t know the answer they will find someone who does know.

We toured The Club at Lake Wales, we were not pleased with it at all. It was run down, there was only a very small amount of employees there. They didn't seem to want to give us a tour, even though we had made an appointment.

Funny how there is a bunch of anonymous reviews… which I’m sure are written by Administrator!! This ALF is poorly run by inexperienced Administrator. They accept anyone and it’s turning into a facility with a bunch of psyche patients. We don’t feel it is a safe environment as they have so many young males living there. Patients should be age appropriate to live with elderly women. Places smells like urine and very dirty.

I looked at a lot of different places and felt this was the best place for her. That was not the case, she ended up going into the hospital a couple days after being here and they did not call me to tell me. The experience for us was not good at all. The facility itself was beautiful and comfortable. I would recommend this facility to others as long as your loved one does not have late stage dementia.

Our mother needed assistance in daily living so we decided to check out SC giving up her home of 20 plus yrs wasn't an easy decision. The facility person for lack of a better word she wasn't the administrator but took care of admitting was so kind and friendly and reassuring that our mother would never have to worry about leaving this would be her forever home , mother was feeling very unsure and insecure having to leave her home . I was trying so hard to make this transition as perfect as possible . Mom moved in and was actually adjusting and starting to get comfortable, Long story short after only 3 months something changed ! The administration said she'd have to move out to another facility farther away or share a room , my mother had never shared a room in her adult life and the sister facility I'd heard wasn't so nice . This was not what we'd agreed plus the cost was shooting up by 600 a month they suggested we pay or have a church pay !!!! No way could we pay this ! I was so upset my mother was distraught along with her physical illnesses just seem to compound it all !!! I was livid ! Who wouldn't have been. That's not all !!!! I get a call from my sister that this [Removed] had called and said all was good mom could stay at the rate we first agreed !!! They'd worked it out !!! So I paid the next months rent !!! Well just a few days later I received a letter saying no go !!!!( they wanted the rent ) I had to find another assisted living i did in Winterhaven, it was nice and the closest they were great However my mother never was comfortable she always had it in her mind she'd be asked to move at any given moment. It breaks my heart to look back on this ordeal !!!! I recieved an apology via fb messenger stating she knew SC was wrong in how they treated our mothers situation but she had to do what they said to do . I've never once received a letter from corporate. The day after I had words with the administrator I go in the office and they are all in shredding papers ! What was done to my mother was horrible and every time I see an article on how wonderful they are I cringe !!!!!!! And it takes me back !!!!! Had they been honest from the start things would have been different. This [Removed] person happened to have a mutual friend that stops by my sisters home , she tells my sister if you knew who I was you'd not let me in your house my sister wasn't familiar with her in person so she blew it off . I'll end this review with if I could do this all over again I'd never have darted in your doors and allowed my sweet mother to be put through that ordeal! I don't have mother anymore so all I can hope is this will help someone else who's trying to find assisted living they can count on ! This is all true not one untrue statement! What a nightmare!!!!

Poor, needs an update for sure.

We took a tour and we did not like this place from the moment we stepped in. the residents were sitting in wheel chairs and looked like they were dead. The people did not do a good job with explaining things. This just was not the place.