Heritage Resource Group

I came in not knowing what to expect. When my husband and I got there, we were greeted with huge smiles and a sense of welcome. The activities were so fun to see and the residents seemed to be very involved and happy! As we toward the rest of the facility, the spaces were clean the rooms were beautiful and it seemed like a cozy home like setting. We will definitely be considering bringing mom to stay!

I would let others know that they really listen and will try to help you out in any way that they can. The main reasons we chose Hollywood Hills was because of the pricing, the staff and the location as well. I would most definitely recommend this community to others.

Every minute from the initial phone call to the day we moved in my mom, we have experienced nothing short of superior service, exceptional care and wonderful people. I cannot recommend Scottsdale Village Square high enough. If you are looking for a place for your loved one, contact. [name removed], Sales Director. She is so incredibly empathetic, understanding, caring and professional. From the day we met her we knew we were in great hands....but....we were blown away on move in day! In 100 degree weather, [name removed] met us with cold bottled waters, a moving cart and helped every step of the way moving my mom in. She made certain my mom was comfortable, that the staff met her immediately and that we were happy and felt comfortable as well. There is never a delay in communication and everyone there on staff is incredibly attentive! We have the utmost respect for [name removed], [name removed] the Assisted Living Care Manager and the staff. You and your loved will be in the best of care!

[name removed] was absolutely wonderful to work with in getting our loved one set up before, during and after. Based on the experience we have had so far we would recommend Pacifica Senior Living Sterling to other families looking into a community for their loved one.

What we like most about Tampa Gardens Senior Living is the friendliness of the staff members as well as the overall value for cost. Based on the experience we have had so far with this community, I would recommend Tampa Gardens to other families

I like my room and the management and maintenance are wonderful. My room is large and has a large shower. The new management team are doing amazing and I really like the dining room. The food could be better sometimes it is good and sometimes it is ok. We have good cooks. Just the food sometimes is meh

Very warm and helpful pleasant surroundings. Hopefully my mom can come be a resident.

From the moment we entered everyone was very friendly and helpful. If I ever have a question it's answered easily. So far the experience has been wonderful.

My mom and I recently toured Scottsdale Village Square with [name removed]. She was so welcoming, friendly and helpful, answering all our questions. She gave us a tour of the grounds which has a beautiful pool, jacuzzi, lots of mature trees and well maintained landscaping with paved walkways. The dining room where they provide 3 meals a day, is nicely decorated and the staff was very helpful and accommodating. Although we showed up well past lunchtime, they kindly provided us with homemade soup and sandwiches. We liked that they have lots of activities going on every day with different rooms and gathering places. [name removed] also showed us a couple of the rooms currently available - a studio and a semi-private room. Unfortunately, the 1 bedroom is out of our price range and my mom didn't like the idea of a semi-private so she didn't choose to live here. If money wasn't an issue, my mom really liked the place and ideally would have liked a 1 bedroom. I recommend checking it out.

Facility is clean, organized and updated. The staff is friendly, empathetic, and work with a sense of urgency.

Excellent

Excellent

We had a wonderful experience. From the first phone call, all the way through move in was excellent. Everyone was helpful and respectful of my mom and her needs and wants.

Sales director was very informative and made us very comfortable. A lot to think about, but helped us understand much more.

Every time I go to visit, I am greeted at the door. They consistently check on my grandmother and take good care of her. The building is very well kept and clean as well.

The staff is lovely and caring to our needs. The food is delicious and appealing to the eyes. The patio is clean with beautiful flowers. Home sweet home!

All the staff are caring and will go out of their way to make your family member comfortable. The office staff are always friendly and helpful. [name removed] shared a room with another gentleman in memory care and there was plenty of space for the both of them.

This is a beautiful and clean facility. The residents I saw seemed happy and engaged in different activities. The daily specials for lunch and dinner were on display while I was there. They looked delicious!

We visited Pacifica Santa Fe and our staff representative was very accommodating, friendly, and provided a good tour. We visited with nurse who was very helpful. Lunch was delicious and generous. The building was older than other places we visited. The tour was very well done and we left feeling positive about the overall experience.

My uncle has been a resident at Pacifica Senior Living for nearly four years. He has been getting ready to relocate to [removed], where my father has been living for the past two years. My uncle is satisfied with the area and the relationships he has already formed in Pacifica, despite the fact that they want to be together. The entire organization has helped him, especially after his operation. We are appreciative of the measures the staff has taken and is currently doing to protect their residents and personnel' safety during the epidemic because he receives excellent care there.