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Hawthorn Senior Living, LLC

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Explore what it means to live life graciously on your terms, at one of 76 Hawthorn Senior Living, LLC locations, among them Best of Senior Living Award winners. Hawthorn Senior Living, LLC reviews give an average rating of 4.4 out of 5 stars, based on 2,607 reviews. Hawthorn Senior Living, LLC offers independent living, assisted living, and memory care services in appealing locations across the country. To help ensure the safety and security of residents, all Hawthorn Senior Living, LLC communities have live-in managers or offer professionally monitored, two-way alert pendants. Enticing senior living amenities include chef-prepared meals, housekeeping, transportation services, and life-enrichment programming.

8.9

Review Score

2,607 reviews
76 communities
1 senior living award community
Starting from $X,XXX/mo
1 community video

Hawthorn Senior Living, LLC community listings

Showing 76 communities
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Mulligan Park

1800 Hermitage Blvd, Tallahassee, FL 32308

Starting at$X,XXX+ monthly
16
16 Photos available
9.3
Review Score
29 reviews

All 5. Great place. The staff is outstanding and attentive to the residents. The food is amazing. Residents are quite happy worth the quality and quantity. Prepared fresh and hot. Onsite managers and staff...

Provides: Independent Living

At Mulligan Park, we have an abundance of heart, and we can’t wait to share it with you. Our caring management team is here for you any time, day or night, because we live here too. We participate in activities, pour coffee at mealtime and take time to get to know each of our residents. Plus,...

... Read more

Linwood Estates Gracious Retirement Living

1611 Lawrenceville-Suwanee Rd, Lawrenceville, GA 30043

Starting at$X,XXX+ monthly
11
11 Photos available
9.7
Review Score
26 reviews

I do not live there, but from what I have seen and heard, I would give Linwood Estates 5/5 stars. My friend got her first 6 months at 1/2 price, which was a main factor for choosing this facility over...

Provides: Independent Living

At Linwood Estates we have an abundance of heart, and we can’t wait to share it with you. Our caring management team is here for you any time, day or night, because we live here too. We participate in activities and pour coffee at mealtime and take time to get to know each of our residents. Plus,...

... Read more

Hudson Estates

651 Montgomery Glen Dr, Lansdale, PA 19446

Starting at$X,XXX+ monthly
11
11 Photos available
9.6
Review Score
25 reviews

Hudson Estates is pretty special! It checked every box for us! It began with [name removed] from marketing, who we met when she took us on the tour. She's vibrant, friendly, compassionate knowlegeable and I...

Provides: Independent Living

Hudson Estates features an active lifestyle, with a full complement of amenities and services so you can enjoy your retirement and spend more time with new friends and family. Our independent lifestyle includes a live-in management team that is available 24/7 in case of an emergency. Each private...

... Read more

Cypress Springs

9085 Town Center Parkway, Bradenton, FL 34202

Starting at$X,XXX+ monthly
11
11 Photos available
9.6
Review Score
34 reviews

I chose Cypress Springs because of the decor, the cleanliness of the facility, and the friendliness of the staff and other residents. I am happy with my choice and think others would also like it here....

Provides: Independent Living

We believe that Cypress Springs Gracious Retirement Living is so much more than walls and windows - it's a place to enjoy home-cooked meals, game night, or a quiet evening with family and friends. It's where you always feel comfortable, safe, and secure.At Cypress Springs, our management teams...

... Read more

Southern Pines

205 SE Service Road, Southern Pines, NC 28387

Starting at$X,XXX+ monthly
12
12 Photos available
9.6
Review Score
34 reviews

I will say that my mom loved SP Gracious Living. She was not able to be there but 3 months. She made friends. She played bingo and won so often that it gave her a thrill. She enjoyed the staff, the food and...

Provides: Independent Living

At Southern Pines Gracious Retirement Living, we have an abundance of heart, and we can’t wait to share it with you. Our caring management team is here for you any time, day or night, because we live here too. We participate in activities +pour coffee at mealtime and take time to get to know each...

... Read more

Pioneer Ridge

7210 Linkside Point Drive, McKinney, TX 75071

Starting at$X,XXX+ monthly
18
18 Photos available
9.6
Review Score
47 reviews

The longevity of the managers, the great variety of food and always snacks, and the activity schedule is always filled with fun ideas.

Provides: Independent Living

At Pioneer Ridge, we have an abundance of heart, and we can’t wait to share it with you. Our caring management team is here for you any time, day or night, because we live here too. We participate in activities +pour coffee at mealtime and take time to get to know each of our residents. Plus,...

... Read more

Ashwood Meadows

11190 Medlock Bridge Rd, Johns Creek, GA 30097

Starting at$X,XXX+ monthly
14
14 Photos available
9.6
Review Score
48 reviews

From our first meeting, everyone was very friendly and accommodating. Mom was reluctant to leave her home but when she saw the facility ( especially the dining room) she loved it. Her studio to perfect size...

Provides: Independent Living

At Ashwood Meadows we have an abundance of heart, and we can’t wait to share it with you. Our caring management team is here for you any time, day or night, because we live here too. We participate in activities +pour coffee at mealtime and take time to get to know each of our residents. Plus,...

... Read more

Ashton Gardens Gracious Retirement Living

830 Ocean Ave, Portland, ME 04103

Starting at$X,XXX+ monthly
13
13 Photos available
9.5
Review Score
24 reviews

Lots of apartment floor-plans to choose from. Shuttle is available. Nice place, my aunt and uncle are happy there. Monthly lease.

Provides: Independent Living

Carolina Estates

4434 Old Battleground Road, Greensboro, NC 27410

Starting at$X,XXX+ monthly
10
10 Photos available
9.5
Review Score
66 reviews

A great place for anyone. Food is excellent and they have lots of activities. What stuck out was, how clean it was. The people we met were friendly

Provides: Independent Living

We believe that Carolina Estates is so much more than walls and windows - it's a place to enjoy home-cooked meals, game night, or a quiet evening with family and friends. It's where you always feel comfortable, safe, and secure.At Carolina Estates, our management teams live on-site, and are...

... Read more

Scholl Canyon Estates

1551 Chevy Chase Dr, Glendale, CA 91206

Starting at$X,XXX+ monthly
6
6 Photos available
9.5
Review Score
33 reviews

We had to find a new place for my 66 year old step-brother to live who is independent but has some special needs. We wanted to move him from the dreary senior home where he was living. As soon as we saw...

Provides: Independent Living

We believe that Scholl Canyon Estates is so much more than walls and windows - it's a place to enjoy home-cooked meals, game night, or a quiet evening with family and friends. It's where you always feel comfortable, safe, and secure. At Scholl Canyon Estates, our management teams live on-site,...

... Read more

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Somerset Lodge

8330 Cason Rd, Gladstone, OR 97027

Starting at$X,XXX+ monthly
7
7 Photos available
9.5
Review Score
23 reviews

Friendly atmosphere, lovely setting - awesome staff who make a point of ensuring residents feel at home at Somerset. The apartments are nice. The activities are numerous.

Provides: Independent Living

We believe that Somerset Lodge is so much more than walls and windows - it's a place to enjoy home-cooked meals, game night, or a quiet evening with family and friends. It's where you always feel comfortable, safe, and secure. At Somerset Lodge, our management teams live on-site, and are...

... Read more

Fairview Estates

132 E Main St, Hopkinton, MA 01748

Starting at$X,XXX+ monthly
6
6 Photos available
9.5
Review Score
27 reviews

I have an excellent time at Fairview, food, staff, management, all fantastic. I would recommend. It's expensive but it's great

Provides: Independent Living

Olympus Ranch

971 E 5600 S, Murray, UT 84121

Starting at$X,XXX+ monthly
21
21 Photos available
9.5
Review Score
75 reviews

The people are friendly and they know the residents names. It is clean and well kept. It seems peaceful there.They have activities for residents. You can sign up to get driven somewhere if you need that. My...

Provides: Independent Living

Olympus Ranch provides a fulfilling, independent lifestyle in a welcoming environment. Situated on beautiful grounds at the foot of Mount Olympus, you'll love our elegant facilities, breathtaking views and the convenience of nearby Salt Lake City. We're just minutes from shopping, healthcare,...

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Jordan Oaks

10820 Penny Rd, Cary, NC 27518

Starting at$X,XXX+ monthly
16
16 Photos available
9.5
Review Score
69 reviews

What stood out most is the good communication and quick tour scheduling. The apartment size is good for one person. The location is nice, residents are nice and food is ok.

Provides: Independent Living

Jordan Oaks provides a fulfilling, independent lifestyle in a welcoming environment. Nestled in the majestic beauty of the North Carolina countryside, you'll be delighted by your decision to move in with us at Jordan Oaks. The air is pure, the winters are mild and Cary has been ranked the...

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Whispering Pines

7501 Lead Mine Road, Raleigh, NC 27615

Starting at$X,XXX+ monthly
13
13 Photos available
9.5
Review Score
51 reviews

I particularly appreciate: the friendliness of the staff, the abundance of activities and trips for the residents, the food is fantastic.

Provides: Independent Living

At Whispering Pines, we have an abundance of heart, and we can’t wait to share it with you. Our caring management team is here for you any time, day or night, because we live here too. We participate in activities and pour coffee at mealtime while taking the time to get to know each of our...

... Read more

Summit Glen

4825 Old Farm Drive, Colorado Springs, CO 80917

Starting at$X,XXX+ monthly
7
7 Photos available
9.5
Review Score
62 reviews

Very helpful staff; However, I am aware of at least 3 "vendors" who seem to be predatory or at least careless. One lady offers laundry services but lost many new clothes and also had a turn-around of more...

Provides: Independent Living

We believe that Summit Glen is so much more than walls and windows - it's a place to enjoy home-cooked meals, game night, or a quiet evening with family and friends. It's where you always feel comfortable, safe, and secure.At Summit Glen, our management teams live on-site, and are available 24...

... Read more

Cottonwood Estates

255 Vaughan Drive, Alpharetta, GA 30009

Starting at$X,XXX+ monthly
16
16 Photos available
9.5
Review Score
40 reviews

The value for the money is awesome (5+). The only area that doesn't rate a 5 is the food. Food quality varies a lot. You may have incredible prime rib, potatoes, homemade rolls one day and and an atrocious...

Provides: Independent Living

We believe that Cottonwood Estates Gracious Retirement Living is so much more than walls and windows - it's a place to enjoy home-cooked meals, game night, or a quiet evening with family and friends. It's where you always feel comfortable, safe, and secure.At Cottonwood Estates, our management...

... Read more

Mountain View Gardens

3477 Rodeo Drive, Sierra Vista, AZ 85635

Starting at$X,XXX+ monthly
18
18 Photos available
9.4
Review Score
32 reviews

I have been pleasantly surprised by the independence my family member has experienced at Mountain View. Yet he is safe in an apartment that is well kept by the cleaners and his “life alert” is worn every day...

Provides: Independent Living

At Mountain View Gardens we have an abundance of heart, and we can’t wait to share it with you. Our caring management team is here for you any time, day or night, because we live here too. We participate in activities +pour coffee at mealtime and take time to get to know each of our residents....

... Read more

Colonial Harbor

2405 Fort Eustis Blvd, Yorktown, VA 23692

Starting at$X,XXX+ monthly
23
23 Photos available
9.4
Review Score
54 reviews

The Staff is wonderful! Very attentive, friendly and professional! The people who live there are a lively group! The facility itself has a welcoming feel

Provides: Independent Living

Colonial Harbor provides a fulfilling, independent lifestyle in a welcoming environment.Located in the heart of Hampton Roads, you'll enjoy our mild weather and all the fascinating destinations the surrounding region offers. We're right down the road from Colonial Williamsburg and Jamestown, and...

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Stone Lodge

1460 NE 27th St, Bend, OR 97701

Starting at$X,XXX+ monthly
20
20 Photos available
9.4
Review Score
71 reviews

I would rate the overall experience at Stone Lodge at 5. The facility cleanliness is a five and the cleaning staff is very attentive and efficient. The entire staff from the director to the maintenance man...

Provides: Independent Living

Stone Lodge provides a fulfilling, independent lifestyle in a welcoming environment. You'll love coming home to the majestic Stone Lodge. We're close to all the things that make life great, like shopping, healthcare, restaurants, and numerous outdoor attractions. We're a family at Stone Lodge,...

... Read more

Stoneridge

105 Convention Dr, Cary, NC 27511

Starting at$X,XXX+ monthly
16
16 Photos available
9.4
Review Score
46 reviews

My relative has been treated phenomenally since becoming involved with Stoneridge. He received a great deal on his apartment, he loves the food, the residents, and the staff. The staff provided him with a...

Provides: Independent Living

Providence Meadows

4123 Kuykendall Rd, Charlotte, NC 28270

Starting at$X,XXX+ monthly
13
13 Photos available
9.3
Review Score
26 reviews

. This is a great place for older adults that need to downsize but still want to be a part of a group/ community. Would recommend highly. On site movie theater that shows movies every night after dinner....

Provides: Independent Living

Paloma Landing

8301 Paloma Ave NE, Albuquerque, NM 87109

Starting at$X,XXX+ monthly
8
8 Photos available
9.3
Review Score
37 reviews

Paloma Landing is a well designed facility- aesthetically pleasing- spacious and filled with light. The personal apartments are very comfortable. The staff is friendly, caring and respectful. Lots of fun...

Provides: Independent Living

We believe that Paloma Landing Retirement Community is so much more than walls and windows - it's a place to enjoy home-cooked meals, game night, or a quiet evening with family and friends. It's where you always feel comfortable, safe, and secure.At Paloma Landing Retirement Community, our...

... Read more

Kennedy Meadows Gracious Retirement Living

44 Nashua Rd, North Billerica, MA 01862

Starting at$X,XXX+ monthly
3
3 Photos available
9.3
Review Score
15 reviews

1. Overall experience was good. 2. Cleanliness was impeccable 3. Manager staff not so friendly. There was an issue with my sister's husband's incontinence. I warned the staff initially that he was...

Provides: Independent Living

Summerville Estates

704 Central Avenue, Summerville, SC 29483

Starting at$X,XXX+ monthly
7
7 Photos available
9.3
Review Score
52 reviews

I would give 5 across the board! Previously my parents lived in another similar facility. For about 10% increase, moved from mostly 3s to all 5s! Especially if able to take advantage of the...

Provides: Independent Living

We believe that Summerville Estates Gracious Retirement Living is so much more than walls and windows - it's a place to enjoy home-cooked meals, game night, or a quiet evening with family and friends. It's where you always feel comfortable, safe, and secure.At Summerville Estates Gracious...

... Read more
Viewing 1-25 out of 76 communities

Community videos

View the Hawthorn Senior Living, LLC lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Hawthorn Senior Living, LLC welcomes its residents home.

Shads Landing

Take a virtual tour of Shads Landing in Charlotte, NC
Take a virtual tour of Shads Landing, a maintenance-free pet friendly Independent Living community located in Charlotte, NC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Reviews
for Hawthorn Senior Living, LLC

8.9
Review Score
2,610 reviews

Review Score

2,610 reviews
8.9

Out of 10


5 star

66%

4 star

24%

3 star

8%

2 star

3%

1 star

3%

A Place for Mom has scored Hawthorn Senior Living, LLC with 8.9 out of 10 using our proprietary review score based on 567 reviews in the last 2 years. Over all time, Hawthorn Senior Living, LLC has 2,610 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
1,703
607
188
57
55
Date Submitted
143
294
567
Reviewer
536
1,439
609
8
Care Received
2,609
1901-1920 of 2610 reviews
Sort by

4.0
anonymous - Family/Friend
Independent Living
September 13, 2022
Verified Review
Would recommend

The main reason we chose Northridge Gracious Retirement Living was because of the on- site management team that they have that is always there 100% of the time. The apartment sizes are nice. Overall it has been a good experience and we would recommend to others.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4


4.0
Cynthia - Family/Friend
Independent Living
September 12, 2022
Verified Review
The right choice for our family

The meals are good, but they serve a lot of chicken and very little fruit. The fruit seems to be canned and not fresh. I would like to see more fresh options. The facility is clean. The staff is very receptive to me. I feel like I'm heard when I communicate with them. My sister is happy with them and likes it there. The staff goes the extra mile to make sure the residents have what they need. For instance, my sister misplaced her charger for her cell phone one day and was going to use the transportation to go to Walmart that afternoon. The staff got one for her and made sure her phone was charged for her trip. I visit about every other week and am very pleased. The activities are ok, they bring in entertainers and the residents seem to be satisfied with them and attendance seems high. Their bus service is great, also! They offer the help/call button necklace as well, which is very important to us. Housekeeping is once a week and they do a good job. I like that the facility is updated and more modern. I would definitely recommend this facility!

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

4

Staff

4

Value for Cost

4.5


4.0
Anonymous - Family/Friend
Independent Living
September 1, 2022
Verified Review

This is a good community. The people are nice here. The staffing numbers could be better, as I feel they don't have enough staff in the community for the residents.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

5

Staff

4

Value for Cost

5


4.0
Jean Marie - Family/Friend
Independent Living
August 26, 2022
Verified Review
definitely recommend

The biggest reason we choice The Woods at Holly Tree were their grounds, they have a beautiful lake and all around the building they have pretty walking paths and benches for families and residents to sit on. Our loved one things the meals and dining services is wonderful.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

5


4.0
anonymous - Family/Friend
Independent Living
August 26, 2022
Verified Review
Happy with our choice

What sticks out most about Azalea Estates is the great atmosphere, the residents seem very affluent and friendly. The value for the money is exceptional. My mom has been socializing and occupied and very happy there.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

5


4.0
anonymous - Family/Friend
Independent Living
August 10, 2022
Verified Review
Salmon Creek review

My loved one moved out of this facility. A big reason for moving out was the kitchen, there was no cook-top and it was small.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

4

Staff

4

Value for Cost

3


4.0
anonymous - Resident/client
Independent Living
August 3, 2022
Verified Review
a positive experience

Glenmoore is a very nice community that really had a nice homey feel to it. Based on my experience with them I would recommend them to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Resident/client
Independent Living
August 2, 2022
Verified Review
Something to Experience

The age of the population in the community is higher than I was anticipating. I would encourage others to wait to come to the community. Half of the service staff in the dining room are rude to work with if the residents have questions along the way. The managers and assistant managers are nice to work with. There are three meals a day served in the dining room; however, if the resident is ill the community will send a meal to the resident's room.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

5

Staff

3

Value for Cost

4


4.0
RM - Family/Friend
Independent Living
July 26, 2022
Verified Review
Positive Rating B+

We were very satisfied with The Lodge at Wake Forest, but it became too unaffordable for us. We were happy, and our loved one was happy there. I liked the availability of the dining room at all times. You could go sit down for a meal at any time. They also had availability of a hairdresser and nail tech, which was convenient.

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

4


4.0
Dustin - Family/Friend
Independent Living
July 21, 2022
Verified Review
Salmon Creek Review

We went with Salmon Creek primarily because the gentleman I was placing had some prior experience here knew someone who was already a resident, so he felt comfortable moving in and already knowing someone. The location is very convenient for us as well which has been nice. Overall the experience has been great and I would for sure recommend them.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4


4.0
PG - Resident/client
Independent Living
June 30, 2022
Verified Review
Others like it. Just not the place for me.

Camden Springs just wasn't the place for me. It was very noisy, and the street was very noisy. Most of the people there love it. It just wasn't for me.


4.0
anonymous - Family/Friend
Independent Living
June 22, 2022
Verified Review
Our families experience

Like the place although new management team in a month since my parents have been there.... kind of young and food quality has declined.


4.0
Sue - Resident/client
Independent Living
June 16, 2022
Verified Review
Gracious, Retirement Living

I would encourage others to come live here. I enjoy the meals, light housekeeping, the location, and the staff all are wonderful. The shuttle bus is for shopping on Mondays and Fridays, and Tuesday and Thursday for doctor appointments, and Wednesday is for community outings. The staff communication for requests can be a little more time as the staffing numbers are low. There are communal washer and dryers on each floors for the residents to use. There are kitchenettes in the apartments. There are three meals a day served for the residents.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4


4.0
anonymous - Family/Friend
Independent Living
June 16, 2022
Verified Review
Our experience so far

They are understaffed and food has been a problem. There are not all the choices that they say that there are. I do not see them doing a whole lot to make up for that in ways that I think that they could. The facility itself is absolutely beautiful, especially the grounds and most of the time the staff is excellent. Overall I would recommend them to others looking, they just need to make some improvements.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4


4.0
anonymous - Family/Friend
Independent Living
June 8, 2022
Verified Review
Would recommend

The convenient location of Stoneridge is what drew us here. The apartment sizes are great.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4

Stoneridge in Cary, NC

4.6

(46 reviews)


4.0
Anonymous - Resident/client
Independent Living
June 3, 2022
Verified Review
If this is the lifestyle you want, then this is a good place to be.

Fairview Estates is a lovely place and is generally well run. Of course Covid has affected some things, but that's with every place. If this is the lifestyle you want, then this is a good place to be. The activities could use some improvement. There's a lack of, and what they do have is kind of repetitive. They need more intellectually stimulating things, like bringing in a public speaker, etc. I'm having trouble getting used to 3 meals a day in the dining room. So the value for the cost is a little low for me. The food is good, but I don't want to have to go to a dining room 3 times a day to eat. My apartment came with a "kitchenette" - a fridge, small sink, and a bit of cabinet space. There's no stove and no washer & dryer, which isn't an issue. The community isn't full, so using the laundry room hasn't been difficult. Fairview has a great location and there's a lot to like here. There are areas that could use improvement, but all in all it's a very good place.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

3

Staff

5

Value for Cost

3.5


4.0
anonymous - Family/Friend
Independent Living
May 12, 2022
Verified Review
Summerville Estates review

We do understand the struggles with staffing and even the supply chain issue but the portion sizes of the meals are a little small - even if you ask or a large they are still smaller and the quality of the fish is poor. However, they do have a lot of different activities going on all the time - from different meetings to garden club, arts and crafts and birthday and holiday celebrations. Also when we come to visit there is about 20-30 residents that gather around the grand piano and sing songs. There is transportation on sight and on Wednesday's they have different outings like to go shopping, Tuesday and Thursdays are appointment days. They also have movies upstairs every night.

Cleanliness

4.5

Friendliness

5

Meals & Dining

3.5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4


4.0
B R - Family/Friend
Independent Living
April 29, 2022
Verified Review
Independent living facility better than I expected

I have been surprised by the experience with this community. This community itself is bright and spacious and my loved one is content with her accommodations. I like the weekly house keeping services. My loved one stated that the people are friendly and attentive. The only drawback is that management is on the new side and there has been some turn over. With that comes some changes but for the most part everything has been good. The dining staff are lovely and friendly and I feel like they get ample food. The food is very diverse and it would be nice if they had more of vegetarian, vegan options for all of the residents.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

4

Value for Cost

4


4.0
Kim L - Family/Friend
Independent Living
April 22, 2022
Verified Review
Unexpected surprise

Their approachability is very easy and the staff were great, but there was not always someone available when you need them. They offer a lot of amenities for the residents. Overall I think that they were a very well run facility. My dad loved the food here and really enjoyed the dinners especially. I did not hear any negatives from my parents during their short stay here. It was a positive experience and we would recommend Magnolia Heights to other families looking.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

No data collected

Value for Cost

5


4.0
anonymous - Family/Friend
Independent Living
April 18, 2022
Verified Review
Would Recommend

This is a new community locally. It's a large corporation that has places throughout the country but is new in Leesburg. And they're having a number of management issues. Part of it I know is outside of their control due to staffing issues everyone is facing. But I'm saddened that an organization as experienced as the Hawthorn group, sent a newly instated management team to open this facility. Consequently, I think they've had management issues that aren't necessarily to do with staffing - poor planning decisions, etc. They have some very inexperienced staff members for things like activities. But I love it here and wouldn't want to change residences. Everyone is so friendly., which is paramount to me. I love the facility itself. It's brand new and very nice, and clean overall except for the common hallways and elevators could use a little more attention. I just hope they will continue to get better.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

3

Staff

5

Value for Cost

5


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