Hawthorn Senior Living, LLC

The main reason we chose Northridge Gracious Retirement Living was because of the on- site management team that they have that is always there 100% of the time. The apartment sizes are nice. Overall it has been a good experience and we would recommend to others.

The meals are good, but they serve a lot of chicken and very little fruit. The fruit seems to be canned and not fresh. I would like to see more fresh options. The facility is clean. The staff is very receptive to me. I feel like I'm heard when I communicate with them. My sister is happy with them and likes it there. The staff goes the extra mile to make sure the residents have what they need. For instance, my sister misplaced her charger for her cell phone one day and was going to use the transportation to go to Walmart that afternoon. The staff got one for her and made sure her phone was charged for her trip. I visit about every other week and am very pleased. The activities are ok, they bring in entertainers and the residents seem to be satisfied with them and attendance seems high. Their bus service is great, also! They offer the help/call button necklace as well, which is very important to us. Housekeeping is once a week and they do a good job. I like that the facility is updated and more modern. I would definitely recommend this facility!

This is a good community. The people are nice here. The staffing numbers could be better, as I feel they don't have enough staff in the community for the residents.

The biggest reason we choice The Woods at Holly Tree were their grounds, they have a beautiful lake and all around the building they have pretty walking paths and benches for families and residents to sit on. Our loved one things the meals and dining services is wonderful.

What sticks out most about Azalea Estates is the great atmosphere, the residents seem very affluent and friendly. The value for the money is exceptional. My mom has been socializing and occupied and very happy there.

My loved one moved out of this facility. A big reason for moving out was the kitchen, there was no cook-top and it was small.

Glenmoore is a very nice community that really had a nice homey feel to it. Based on my experience with them I would recommend them to other families.

The age of the population in the community is higher than I was anticipating. I would encourage others to wait to come to the community. Half of the service staff in the dining room are rude to work with if the residents have questions along the way. The managers and assistant managers are nice to work with. There are three meals a day served in the dining room; however, if the resident is ill the community will send a meal to the resident's room.

We were very satisfied with The Lodge at Wake Forest, but it became too unaffordable for us. We were happy, and our loved one was happy there. I liked the availability of the dining room at all times. You could go sit down for a meal at any time. They also had availability of a hairdresser and nail tech, which was convenient.

We went with Salmon Creek primarily because the gentleman I was placing had some prior experience here knew someone who was already a resident, so he felt comfortable moving in and already knowing someone. The location is very convenient for us as well which has been nice. Overall the experience has been great and I would for sure recommend them.

Camden Springs just wasn't the place for me. It was very noisy, and the street was very noisy. Most of the people there love it. It just wasn't for me.

Like the place although new management team in a month since my parents have been there.... kind of young and food quality has declined.

I would encourage others to come live here. I enjoy the meals, light housekeeping, the location, and the staff all are wonderful. The shuttle bus is for shopping on Mondays and Fridays, and Tuesday and Thursday for doctor appointments, and Wednesday is for community outings. The staff communication for requests can be a little more time as the staffing numbers are low. There are communal washer and dryers on each floors for the residents to use. There are kitchenettes in the apartments. There are three meals a day served for the residents.

They are understaffed and food has been a problem. There are not all the choices that they say that there are. I do not see them doing a whole lot to make up for that in ways that I think that they could. The facility itself is absolutely beautiful, especially the grounds and most of the time the staff is excellent. Overall I would recommend them to others looking, they just need to make some improvements.

The convenient location of Stoneridge is what drew us here. The apartment sizes are great.

Fairview Estates is a lovely place and is generally well run. Of course Covid has affected some things, but that's with every place. If this is the lifestyle you want, then this is a good place to be. The activities could use some improvement. There's a lack of, and what they do have is kind of repetitive. They need more intellectually stimulating things, like bringing in a public speaker, etc. I'm having trouble getting used to 3 meals a day in the dining room. So the value for the cost is a little low for me. The food is good, but I don't want to have to go to a dining room 3 times a day to eat. My apartment came with a "kitchenette" - a fridge, small sink, and a bit of cabinet space. There's no stove and no washer & dryer, which isn't an issue. The community isn't full, so using the laundry room hasn't been difficult. Fairview has a great location and there's a lot to like here. There are areas that could use improvement, but all in all it's a very good place.

We do understand the struggles with staffing and even the supply chain issue but the portion sizes of the meals are a little small - even if you ask or a large they are still smaller and the quality of the fish is poor. However, they do have a lot of different activities going on all the time - from different meetings to garden club, arts and crafts and birthday and holiday celebrations. Also when we come to visit there is about 20-30 residents that gather around the grand piano and sing songs. There is transportation on sight and on Wednesday's they have different outings like to go shopping, Tuesday and Thursdays are appointment days. They also have movies upstairs every night.

I have been surprised by the experience with this community. This community itself is bright and spacious and my loved one is content with her accommodations. I like the weekly house keeping services. My loved one stated that the people are friendly and attentive. The only drawback is that management is on the new side and there has been some turn over. With that comes some changes but for the most part everything has been good. The dining staff are lovely and friendly and I feel like they get ample food. The food is very diverse and it would be nice if they had more of vegetarian, vegan options for all of the residents.

Their approachability is very easy and the staff were great, but there was not always someone available when you need them. They offer a lot of amenities for the residents. Overall I think that they were a very well run facility. My dad loved the food here and really enjoyed the dinners especially. I did not hear any negatives from my parents during their short stay here. It was a positive experience and we would recommend Magnolia Heights to other families looking.

This is a new community locally. It's a large corporation that has places throughout the country but is new in Leesburg. And they're having a number of management issues. Part of it I know is outside of their control due to staffing issues everyone is facing. But I'm saddened that an organization as experienced as the Hawthorn group, sent a newly instated management team to open this facility. Consequently, I think they've had management issues that aren't necessarily to do with staffing - poor planning decisions, etc. They have some very inexperienced staff members for things like activities. But I love it here and wouldn't want to change residences. Everyone is so friendly., which is paramount to me. I love the facility itself. It's brand new and very nice, and clean overall except for the common hallways and elevators could use a little more attention. I just hope they will continue to get better.