Harmony Senior Services

My husband has been at Harmony since [date removed]. I'm very pleased with the care the facility is giving him. I was unable to give him the care he needed. At the time we were in an assisted living facility in Florida. My family is in Virginia, so I searched online and had my daughter visit. She told me there was nothing she did not like about Harmony. I admitted him from Florida,then my daughter and granddaughter came after us and drove all night to get us here. The staff was waiting for us and everything went so smoothly. He likes all of his caregivers but of course he has favorites. [Name removed] makes sure his tv is on the sports channel and they discuss the events. I would highly recommend Harmony at Ironbridge.

Once completed, this location will be a fantastic option for older adults looking for a continuum of care. I met with [name removed] to discuss options for my father in law. [Name removed] was helpful, knowledgeable and compassionate. She discussed various options and the care available at each level of living. She gave me a great overview of the community including photographs of different units and an overall plan for the community. I have researched and toured various facilities in the area and it is my opinion that once completed, Harmony will be a wonderful option. As far as paying for additional services (excluding base rent), this is pretty standard for INDEPENDENT LIVING. It is my experience that those residents who are truly independent, would probably not require full-time medical services or even meals as they would in assisted living or skilled nursing. It should be noted that [name removed] explained that these services are available to independent living residents on an ala carte basis as needed. Overall, I was impressed with the level of professionalism from [name removed] and the staff at Harmony, the options available to future residents and the value of the services/amenities and for those reasons, I am giving Harmony 5 stars.

The staff are friendly and the facility is very nicely set up. They offer a ton of activities and the staff are all very friendly. My father lives here, and the only things which I personally feel are not perfect are the laundry service (missing items, sometimes sloppily folded/sloppily placed in closet or drawers); and there does not seem to be sufficient night staff (my father is often helped into bed much earlier than he would prefer because staff do it when they can fit it in). I get the sense that these issues are common in this type of facility. Overall however, I am extremely pleased and would recommend this facility!

We are so pleased at the Church services that the Crossings have every two weeks--the two or sometimes three guitarists are WONDERFUL and the Preaching from the tall bearded man is exceptional--thank you all for having them come every other SUNDAY at 9 am, Mother and Father just love it--they asked why more people do not come

This is a nice community. We like the care from the staff who are very caring. The community is clean and a very good environment for my mom. I like knowing that she is very happy with the menu. They have activities that are offered for the residents that want to participate. We would recommend the care and the value of this community to other families.

Dad really likes living at this community. He has a nice suite and the community is clean. The food is good and they offer a large variety of options on a menu. They have a large variety of activities including various trips out. The only thing I see that could be improved is the grounds. They have good medical care and the doctor comes out to visit. I would recommend this community.

I am very satisfied with the spacious apartment that my wife and I moved into at this community. We have a lovely full kitchen with lots of big windows that give us a beautiful view of the woods. They have a great activity program that has more than enough games and events planned to keep us busy throughout the day as well as meet all of the other residents that live in the complex. I think my wife and I have found the perfect home and am looking forward to my future here.

My loved one is very happy with her move to this community. The community is brand new, so it's only one-third full so far. The place is maintained well, they clean my loved one's room once a week. The community provides a choice of either lunch or breakfast and the food is fantastic. They have a theater where they play movies, my loved one goes with friends often. They have a concierge who checks up on her when she's not feeling well, as well as take her dinner to her room. Her room is comfortable, she has a huge walk in closet.

I would give the food a 2. It was not what I anticipated based on the sample I was given. We are trying to work with them to improve this. They offer daily activities, however they are not utilized by the residents. They keep the community clean. I would recommend this and let them know about my concerns up front.

The Chamberlin is a great place to live. There are lots of amenities: indoor pool, gym equipment, fine dining, inside and outside activities, transportation service, every other week housekeeping, onsite rehabilitation service available, caring friendly staff and residents, and the view is magnificent!

The Chamberlin is beautiful and I love walking my dog along the sea wall and watching the ships coming and going. The residents and staff are very friendly and helpful. I'm still unpacking so I haven't had time to investigate the activities yet. I rented this place sight unseen and it has been everything I expected and more.

The front desk staff was terrific. The nursing staff and the care assistants didn't feel like they wanted to help as much, even if you had an emergency, if you didn't pay for additional services. There was rarely anyone attending the desks at each floor, and several times I found those caregivers in the bathrooms, where they had been for 15 minutes or more. Overall we enjoyed my dad's time there.

I am in Independent Living and have found that the facilities at Harmony meet my needs presently, with Assisted Living and Memory Care facilities also available if needed. Three meals a day are provided in the central dining area, as well as a full kitchen in individual apartments for use if desired. Laundry appliances are also provided in IL apartments for resident's use. Light housekeeping is provided, and free transportation can be arranged and provided for appointments and/or shopping and outings. Some activities are run by residents, and some by staff. Socializing in common areas is encouraged by staff, and special events are arranged and publicized. In-house PT, OT and ST can be scheduled and billed to individual's insurance. This is one of the newer facilities West Ashley and it is modern, well maintained and kept up, with a "family" feel.

The staff was extremely friendly and supportive,however they seemed to be shorthanded like everyone else.

Very friendly. I feel like they look out for residents - even the Independent Living residents. Lots of activities and chances for developing friendships. Good dinners with good service. Always trying to improve.

Similar to other facilities there is a lot of turnover. Having 5 or 6 care givers for about two dozen memory care residents can be challenging. Fortunately for my mom as a veteran she gets VA help that pays for dedicated care giver support throughout the week

My dad was there for just a few months. His dementia was quite advanced. They were very good at handling his aggressive demeanor. They were on top of changing his medications when needed.

So comments on staff. Unfortunately, there has been a lot of turnover at Harmony, and I wouldn't be able to provide a fair assessment of newer staff members.

There has been some staff turnover but generally they are friendly and helpful. I would recommend the place. Dad has been there now for a year

I don't know what happens at other facilities but Harmony has a huge turnover. On the third floor there are issues with whoever is suppose to give medicine to the residents. The residents are told to meet the medic at the desk at a certain time. Rarely are they there at the time. Recently the medic didn't show up and the residents was unaware. We are still having an issue with the first payment that hasn't gotten resolved as staff leaves