Generations Management Group

The owner is fabulous. I was very impressed with her, she went out of her way to keep us informed. The community is very clean, and nice. They had good food and most of the workers are wonderful. There was one worker there that I felt was less than compassionate, and quite honestly came off a little cold. I feel like this caused an issue with my loved one, between that and the medication they put him on, this was not a good fit for my loved one. I feel like if your loved one is fairly docile, and doesn't want to leave, or have any aggression, then this would be an ideal place. I would still recommend it, even if it didn't work out for us. My mom said that this is where she wants to go if she ever needs it.

The facility is really clean and has a feel like home being their. I am pleased that this is the place we chose. The bedrooms are kind of big and great living area. The director are nice and answer all your questions. The staff is on top of things with everyone.

Nice homey atmosphere, food is well prepared and the other patients seem well satisfied. I believe the care level is very good to excellent. One or two additional nurse assistants would be helpful, but there is no real problem with patient to assistant ratio.

Met with Lynda Tues. afternoon and was very impressed with her and her straight talk about dementia. She is the most caring person I have talked to. Their rates are doable, and as stated no yearly rate increases. $5200/month. Their personnel ratio is a bit low at 11:1 as opposed to Sundance @ 6:1. The facility is a little older, hospital beds are mechanical but it is only about 7 miles away. Under consideration.

They did a great job and seem to be a wonderful facility. It was clean and the staff was friendly. My loved one didn't stay long, but it didn't seem to have anything to do with the facility. We just didn't have a lot of experience.

Very pretty, clean, warm, organized, and safe. Twenty beds per building is not bad. Room comes furnished.

The layout is fine to me. They do not have a dementia unit. She shares a room and there is no kitchen in her room. All of the eating is done in the dining room.

The facility is nice and the people seem great. I was impressed by the program set up particularly with the choosen consultant.

Nice and clean. Roomy common area and really pretty and peaceful outdoor area. Need to visit again.

Toured 5-3-13 + indiv. BRs. + G tubes. Building new wing, ~ 3 mos (July/Aug). Requested Waiting List for pvt w/setting area. Best fit - most like home.

Really like this facility...patients are always dressed...don't like the fact that the phone is not answered on a consistent basis.

Facility was beautiful and clean. No fenced area for outdoor activity although all doors were on alarms.

Colonial Gardens was a nice place. It was a little older looking, I think it was a converted home.

We moved my mother to Colonial Gardens in mid December. The staff was very friendly and helpful. My mother did have a few bumps in getting settled but the executive director, Lydia, and the nurse manager, Gina, worked diligently to make her room more comfortable and create a "plan of care" to meet her needs. Since then, my mother has improved and become more content in her new environment. I feel that the staff of Colonial really tries to care for each resident in the best way possible.

Colonial Gardens is the closest to living at "home" that we have found (at least so far). Big friendly living area, lovely grounds, clean rooms (freshly painted when Mom moved in). The nursing staff is conscientious, the facility administrator responsive, and the support staff are well-mannered and seem to be motivated to do their best. Mom isn't wild about the food, but then, she's been living with my sister for the past 2 years and has been waited on hand and foot. Anyway, I would recommend this place for anyone whose loved one needs memory care in a loving atmosphere.

My visits are usually around the same time time each day, so I generally see the same staff members. As with any organizations, there are good workers, and a few exceptional ones, those that really seem to care about the residents. All are competent, and I have no problems with any of them. When I have concerns, I tell management - they listen to what I have to say, and take immediate steps to address them. Regarding the food - I've noticed that some residents have problems managing the food. While only a few may need may a puréed diet, I think most residents would benefit if meats, bread rolls and fruit slices were cut into smaller, more manageable pieces. I've watched residents chase a peach slice around the plate, trying to get it on the spoon, but the slice is too big and just falls off as soon as they lift the spoon. Larger meat portions seem difficult for many to chew. Also, overall portion sizes should be adjusted for the individual resident's needs. My mother is on a prescribed appetite stimulant, and she is often still hungry after meals. When I mentioned this to staff, *that* shift did give her more food - but this seems to vary from one shift to another. Perhaps more accessibility to snacks would help. As for activities, there doesn't seem to be enough that provide mental stimulation - but admittedly, I do not know how to get everyone involved. The acoustics are terrible, and most can't hear the activities director - a very sweet lady - when she reads to them, or asks trivia questions. OverallI, I think Colonial Gardens is a very good facility - a caring staff, nice accommodations. But no facility is perfect, and there are always tweaks that can make it even better.

We loved the staff and the facility but found the owners to be very disingenuous. Felt like they were completely different after we moved our dad in. Sort of absent and not friendly. The manager and the rest of the staff were top notch.

Their involvement to help and protect my loved one was always a concern, and she had a serious fall resulting in injury while there. Verbally the staff seemed very helpful and nice, but they appeared to be short-staffed and did not follow through. Maintenance seemed to be behind schedule - they just gave excuses. And they did not refund us any money despite us removing her due to their lack of attention and support.

Every thing started out really good but with the staffing issues somethings have just gone down hill. The staff members are very friendly and kind but there is a language barrier. Breakfast is good but other meals could be improved, just a little disappointed

All in all, the staff was wonderful. Management was okay but a little shifty. I would recommend to double check on anything that you think needs to happen for your parent. At first, I was super happy about her being there. She did eat everything and gained weight while she was there. But then she kept falling, which led to the ultimate decline of her health. I know that it was an accident, but I feel it could have been prevented had they done fall care.