Frontida Management Group

Mom has enjoyed the activities and her activity director the best. She wishes she go outside more. Dealing with dementia makes keeping track of her personal items a challenge. The staff is very kind and helpful.

Frontida is more positive and caring, and professional than the previous owner. Very much appreciate that.

When first admitted Resident did not get all the medicines she was to be getting because the pharmacy did not have them. I should have been told this so I could have gotten the appropriate medicine. I also did bring a bottle of Melatonin in for Resident and I think she is getting that at this time. I was also disappointed to see that activities were not provided on a daily basis. You showed movies for a couple of days in a row. Popcorn would be nice. I know you are short of help. You just admitted another person very aggressive and that scared a lot of residents. When something like this happens gather those residents and explain to them what is happening and what you are going to do to fix the problem? Most of your staff are very good with reacting with your residences. You do serve good food. Why would you run out of milk? I brought a half gallon of milk for my resident because of this. Do you have a problem making and offering coffee to the residents?

This community was nice but I just did not get the feeling that this was the place for my loved one when I walked in.

Checked on mom often. Informed me of any medical chances. Kept mom as comfortable as possible before her passing.

We chose Tender Reflections because it was back where my mom grew up and she liked the location. The room sizes are nice and big. It was a good experience and I would recommend.

We chose Tender Reflections of Elkhorn because we needed something close to where I lived, a friend of mine had her father here and she had good things to say, and they had availability at the time. Her room size here is adequate for her needs. They do also have different room sizes you are able to choose from. I have eaten here and I thought the food was good, she also has not had any complaints. The best part about the community so far has been the peace of mind of knowing she is safe and taken care of. Overall, I would recommend this community to others.

The workers were very caring and took good care of my father in law. When we visited the staff were kind, respectful and the the tried to support our family's quality time together. I would recommend this community. We chose this community because we felt good about this community when we visits. It was open and airy and very welcoming.

These reviews must be old. There is no RN on staff. When the RN left they replaced her with an CNA as manager. That being said, we can't say enough about the caring staff for our relative. They stop and talk with her and watch for sores, etc. We know the day and evening staff. They work very hard. With only two caregivers per shift it is hard for them to help everyone immediately when a bell is rung. The 3rd staff member is in the kitchen preparing meals, cleaning up, etc. Everyone is very friendly and helpful. The food had gotten better, but still alot of sameness. Sandwiches almost every night but a variety for the main meal at noon and breakfast. They do bring snacks around some evenings, around 7 pm. Have started a Happy Hour on Fridays and a Sunday Sundae after the evening meal. The one place it is lacking is the entertainment. Bingo twice a week and alot of games. The morning activity is usually the best and most interesting. However, very few times when a pet is brought in to interact with the residents or music to entertain them. Most stay in their rooms and watch tv. Our relative goes into the dining/living room area to read so she interacts more with staff. But they need better entertainment. Once that is improved I think this facility would be the best place in Racine for assisted living who need a little more help.

I live in a different state, Ohio. I went to visit a couple weeks ago. what a beautiful place and my mom is thriving there. She needs people around her. The staff is very kind and loving. You can tell they care. I am an activity director in a skilled and assisted living facility. I would love to have the space they have to my activities. While I was there was not much going on. It just seems for a memory care there should be more. I was there when bingo was being played and it was odd that they didn't get prizes for bingo but they all seemed happy with it. My mom loves it but of course wants her cat and go somewhere where she can have it but I also know she will eventually be okay with that. I'm so glad to have found this place through A Place for Mom.

I just moved my family member in this month. Beautiful facility. Staff are nice and management helped me with all my questions and worries. Younger staff that like there phones but overall a great experience. I was there yesterday and management and staff were doing activities. Just don’t feel staff should have there phones on them during lunch while feeding residents. That’s disappointing.

My mom has been there for 6 weeks. Everyone we have dealt with is caring and quick to answer any concerns. It took a little bit for her to adjust but is doing great thanks to the patience and care of the people who work there. you can tell they genuinely care about her and enjoy her. Thank you for all you do! It gives all of us peace to know she is safe and taken care of.

Our Dad was well taken care of. Spent his last days as happily as possible. Recommend TR and should go on a tour to see for yourself. The memory program here was worth the money.

My mom has been here a couple months and so far we are happy with this home. I saw in the reviews complaints of no one being ar pi under but that hasn't happened when we visit. There has always been an attendant at the front door ..I have a keyfob so I don't need to be buzzed in but there has always been someone there. The door is secure so we don't have to worry about my mom getting out and getting lost. There have also been several workers around cleaning, serving food or putting together lo guzzles with residents. The rooms here are very small but my mom doesn't hang out in her room she likes to be out in the main area with the other residents. Yes it looks like they could vacuum alityle more in the dining area but other than that it seems clean enough to me. Will post again in another few .months but as of now we are happy with this residence and feel confident my mom is being cared for.

My mom has been here almost a month and so far we have been very happy with the service and facility. I drop in twice a week and everyone is always polite and gives me a little update on my mom. . The administrator also sends me email updates occasionally. I was there today and there was a girl at the door, someone at each end and someone in the living room so we have never experienced a lack of staff . So far so good for us. My mom has been in a few other places and this one seems safe and clean to me. Her room and bathroom are always clean and my mom is well groomed and dressed ( She can't dress or groom herself so they have to do it for her daily) If they were having staffing issues it seems they have fixed them . So far I would recommend tender reflections in germantown.

I saw the reviews after I moved my dad here and was worried I made a mistake. But when i have gone to visit there is someone a the desk who checks me in and also attendants on the floor . So i haven't seen anything negative. My dad seems very happy . He mostly sits and watches TV in the big livingroom with the other people but that is what he did at home too . Everyone from [name removed] to the other workers havealways been pleasant . So far we are happy with the facility. It is very pretty. Very reasonably priced and has been clean everytime I visit.

This community is very pretty and inviting, it is open and bright there are a lot of different amenities offered to the residents that my mom would enjoy. Since her move here her level of care has changed due to a stroke but the staff and the management have worked with us in her care needs plus she does have Hospice working with her and the staff now. I do feel that this community is a good fit for my mom and they are actively working to meet her needs.

I'am satisfied with my fathers move to this community, it is a really nice facility. They have an excellent staff here, and I know he is receiving good care. They have been attentive, and helpful. They do a good job with the cleanliness. When I visit his room, and the community are well maintained. Everything is working out well, and I would recommend this community.

This was a nice your. A new community. the staff gave us a nice tour. The menu was appealing and the community was clean inside and out. They had a lot of activities that are offered. It has a good feeling at this community and we recommend that other families tour the community for the care of this community

Nice and bright. Good resident-staff ratio. From now till end of life residency sounds gloomy but is at the same time good to know.