Evolve Senior Living

This one is a viable candidate when I need assisted living.

Liked the facility and proximity to one of the family members.

This was a nice looking community when we visited. The person that took us on tour was nice. This community seems to accommodate different dietary needs. This community was just a little farther away than what we were looking for.

They made my sister move out; unless she could walk 50 steps to the bathroom and back. She has incontinence. She also doesn't walk well, so I'm sure she had accidents. She also didn't always get showers on a timely manner; sometimes if it was late she would decline it. I don't know all the details of her time there. My niece is moving her to a nursing home; once she gets out of rehab. I wasn't there enough to get to know many of the staff, we loved the previous director though.

Our family had an in person tour with Anthology of Blue Ash, and it felt like a mini city! It was beautiful. Felt more like resort Yes. Definitely for younger that can do a lot of walking. Anyone with walkers might find the elevators and long hallways too much. I know our father didn't care for that. However we are in the country so that would have been a huge change.

Mom moved here in [date removed], moving up from Independent Living at another facility. Our biggest challenge from day one has been getting someone to answer emails and phone messages. We are following the communication protocol given to us when we have questions/concerns/changes regarding medication and care plans, however there doesn't seem to be any priority put on returning phone calls, voicemail and/or email messages from any of the staff unless elevated to the Executive Director (who is now gone). Is it the result of staff shortages? I'm not sure, but we just had a 9% rent increase effective [date removed] in order to (among other things) maintain and retain their "excellent" staff. Communication with Azpira is like pushing on a rope unfortunately. Lots of room for improvement and let's hope the new Executive Director can make changes in this area.

The community is new. Many of the "kinks" are not yet worked out. Management has not been able to hire and keep employees in critical positions like the cafeteria. "Skilled care" is limited to a single floor. This may be desirable for some, but is extremely limiting as age and care needs progress. The high "community fee" prevents many from moving frequently or moving at all if budgets are fixed and limited. The facility is beautiful, but look beyond the veneer. Hopefully, they will work things out, but currently there are issues.

Clean, well-managed, reasonable rent. Reason for poor rating? The light fixtures over the bathroom sink are mounted upside down. If you hang from the ceiling, very well-lighted. Down on the floor, it is DARK. I was told since government signed off with the fixtures upside down, they HAD to stay that way. Sounds to me like either the idiot electrician or idiot gov. official is lying to Novel Place people trying to protect their backside. Suppose the idiot electrician had wired something wrong so that every week it electrocuted someone? Would they still insist it had to stay wrong because of paperwork?

The people (staff) are wonderful. No complaints with any staff. Truly like them. The meals are not all that. Some portions are not enough for anyone and sometimes (not always) are really bad. Variety would be nice and meat at breakfast. Need to work on this part of the place. Some residents need more care than what this place offers.

The cook doesn't have any culinary training.

Food usually too salty. Now need to leave our table by 430 and not always served soon enough

[Removed]called 9/27/17. The units do not have kitchens. She said it was a state-wide assisted living law.

There are some very nice people there and some I could do without. Shifts do not communicate as well with each other as needed. Felt my parent was mostly safe, but this residence did not resemble the care shown on their commercials. For one, this building was understaffed. I won't go into all the small things that annoyed me; just say I would not like to have a relative there without a family member to act as advocate. They are pretty adamant about getting paid on time. However, it takes forever to get a refund after your family member dies or leaves.

It was a nice and clean community to visit. The apartments were a nice size but it did not have the little kitchen nook area. It just had a gloomy feeling when walking around. We did not meet any residents, and we just did not see anyone around. They were not a right fit for us.

This community is nice. The staff is good,but my mom needs a little push in participating to keep her active with others. The meals are appealing here and a variety. Very clean and well taken care of.

There was a lot of things that we were not aware of involving the move into the community. I wish the management would had explained that we were going to have to supply a lot of her needs for her room. We had to buy towels and sheets and even a trash can for her room. I thought these things were included but they were not. I would say to anyone thinking about senior living is to make sure you realize that all exclusive does not really mean exclusive you will still have to get a lot of things for your loved one and just ask the community what you will need to get for your loved one.

They are doing an okay job. It doesn't seem that you get the personalized care they advertise. They have maybe 4 workers to 25 residents. There are things that if we aren't there, they don't necessarily get done. It's a clean place and it looks nice and the people are nice enough it seems. They just seem severely understaffed. They were a little more expensive than other places we looked at as well.

The staff are not very nice. They need to learn to treat the residents equally.

They're not properly staffed or equipped to deal with seniors going through the progression of dementia / Alzheimer's. The memory care unit is too large with too many spaces conducive to disease progression.