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5.7
Review Score
5000 Fawn Meadow, San Antonio, TX 78240
My parents are very happy with the staff. Some of the infrastructure is aging, but the maintenance people seem to take care of things nicely. Cost increase was not too terrible after the initial period.
Our luxurious continuing care retirement community (CCRC) provides a wide range of care options, activities and amenities for seniors in an upscale, elegant environment. We’re located in San Antonio, Texas, a culture-rich, historic and vibrant city with deluxe entertainment options and plenty of...
3325 W Plano Pkwy, Plano, TX 75075
I moved my elderly father after taking him out of [facility removed] which was third world and awful. I made the best decision as he made such tremendous progress at the new facility. They treated him so...
Healthcare Resort of Plano The Healthcare Resort of Plano is a beautiful, upscale assisted living community located in Plano, TX. Plano is located in Collin County and is home to over 270,000 people. Plano is a bustling city with great restaurants, sporting events and shopping. Residents can...
7450 Willow Chase Blvd, Houston, TX 77070
It was a very good experience so far. We are still adjusting to the whole situation but I feel it will get easier over time. The neighborhood is very nice so easy to shop or eat while we visit. I would...
Living Life WellSure, you have options for senior living in Houston. But not many of them look like this. We think one visit and you’ll see that we stand out in a crowd, not just because our building often feels more like a resort than what you’d typically think of senior living. It’s also...
7171 Buffalo Gap Rd, Abilene, TX 79606
The therapy team is doing a good job. I think they could work harder with him mentally to push him a little more and repeat things. They're really friendly. The nurses are really sweet. They'll let me know...
Mesa Springs Healthcare Center is committed to providing customized care and state-of-the-art service to all of our residents. Our therapists specialize in treating a wide variety of health conditions, and we strive help our residents regain their independence and return home. We offer a safe,...
601 E Westchester Dr, Tempe, AZ 85283
Overall this facility has been satisfactory. This facility is ideal for those seeking a midrange dollar level situation.
6300 SW 6th Ave, Topeka, KS 66615
We had my mom here for 3 weeks. She had some frustrations and I know none of these places staff enough people. This is sad to know, but the rehab team was awesome and really helped her get stronger. I...
Less Hospital, More Hospitality The Healthcare Resort of Topeka is changing the way that healthcare is being delivered to the Topeka Metropolitan Area. With the fusion of world-class healthcare and personalized hospitality, you encounter an experience that is truly unique and memorable. As...
2515 E 104th Avenue, Thornton, CO 80233
It’s a good place, the staff are great and were very helpful getting me into my new home! They made the transition into the community much easier than I expected. I have no complaints at all!
The Villas at Sunny Acres is a continuing care retirement community located on 64 beautiful acres in north metropolitan Denver. The community offers independent living, assisted living and skilled nursing, with Alzheimer's care opening in September 2006. The campus features two lakes, walking...
7300 Graceland Dr, Omaha, NE 68134
My Mom loves Keystone Villas. She said the people are beautiful. She really enjoying the meals and being able to socialize with people her age. Thank for giving us peace of mind!
At Skyline Assisted and Independent Living, you will discover more than our well-appointed community and extensive range of services. You will find a warm dedicated staff committed to creating a place you will be delighted to call home. From nutritious healthy meals, fun interactive activities,...
5401 W 143rd St, Leawood, KS 66223
Healthcare Resort of Leawood took fantastic care of my mom during a difficult time. The facility is immaculate, the staff highly trained and the food is amazing. Laura treated the family with the utmost care...
The Healthcare Resort of Leawood is changing the way that healthcare is being delivered to the Kansas City metropolitan area. With the fusion of world-class healthcare and personalized hospitality, you encounter an experience that is truly unique and memorable.Our employees are a critical piece...
1400 Medical Center Dr, Ennis, TX 75119
It was wonderful, everything was great. It is a fantastic place. When my loved one gets out of the hospital and needs rehab again, this is the place we're going. It's the place to be. All the staff is good....
At Legend Oaks Healthcare and Rehabilitation of Ennis, our top priority is to provide our residents with an environment filled with comfort and empowerment. Whether our residents are recovering from injury, surgery, or illness, we create a unique care plan for each resident. We use an...
7600 Antioch Rd, Overland Park, KS 66204
Everything was great, my mom didn't want to leave! The therapy team got her walking again in no time. She loved the food and fellowship, and she's now she's doing great.
The Healthcare Resort of Shawnee Mission is shaping the way that healthcare is being delivered to the Greater Kansas City area. Our focus is to make your experience with us unique and memorable by providing world-class healthcare and five-star resort amenities. Our clinical team and physicians...
21250 W 151st St, Olathe, KS 66061
My mother was in need of assisted living due to a devastating diagnosis of ovarian cancer. She also had to have two colostomy bags attached to her. Her condition put her in need of special care. Our time...
The Healthcare Resort of Olathe is a assisted living community located in Olathe, KS. Olathe is located in Johnson County and is home to about 126,000 people. Olathe was ranked by CNN/Money Magazine as #11 on the 100 Best Cities to Live in. Residents will enjoy going shopping, going out to...
1100 W 15th St, Ottawa, KS 66067
Things are going okay here.
Where quality is expressed through our care. Mission Statement - Deaconess Long Term Care is devoted to meeting the needs of those individuals entrusted to our care. We foster a nurturing environment where residents, families, and employees are treated with dignity, respect and compassion. We...
3751 Montgomery Dr, Santa Rosa, CA 95405
They do very well. The staff is incredible and the food is first class. The staff is absolutely saints, I am telling you. I have seen them do very difficult things, and they do with a smile.
At Park View Post Acute, you will feel welcome the moment you enter our doors! Our approach to therapy is truly person-centered and state-of-the-art. We have a full-time in-house therapy team, so our guests get to know their therapists. We understand each patient has unique needs and our in-house...
519 9th Ave N, Texas City, TX 77590
The staff here is very attentive to my mom. I really think they need an alarm on the door because after 5 noon is at the desk. She enjoys the daily activities. Some days the food is good some days not so...
Oceanview Healthcare and Rehabilitation is a skilled nursing facility committed to providing compassionate, high-quality care. Our dedicated team combines state-of-the-art care strategies and plans with proven, time-honored treatment methods to help our guests reach their highest level of...
960 S Geneva Rd, Orem, UT 84058
This was a great place for my mom. The staff was very caring and attentive. It was good to know that mom was taken care of. The food was outstanding and the activities were always fun. As moms health...
Lake Ridge Senior Living is a community located just one minute off the freeway in the active community of Orem, UT in Utah County. Just a few minutes north of Provo and 40 miles south of Salt Lake City, the city of Orem is filled with plenty of activities to enjoy. Lake Ridge is on the eastern...
201 N Fig St, Escondido, CA 92025
I would recommend the facility. We are very satisfied with Palomar Vista! In fact, they have done such a great job with the therapy that she is now able to come home sooner than they had originally scheduled...
Palomar Vista Healthcare Center takes pride in making our residents feel comfortable and welcome from the moment they come through our doors. We provide individualized support and create custom care plans for our residents every step of the way. Residents enjoy a comfortable, family-style living...
2003 W Hutchins Place, San Antonio, TX 78224
I live here as a patient. Just would like to say what a great job [name removed] does at this facility. She is a very dedicated person and cares for everyone. She is a very hard working person and takes...
Legend Oaks Healthcare and Rehabilitation Center of South San Antonio strives to be the skilled nursing facility of choice in our community. We create a comprehensive treatment plan by working with our patients, their family, and healthcare providers to best set our patients up for success in...
8900 Parallel Parkway, Kansas City, KS 66112
I can't say enough about the therapy and nursing care my mother got while at the resort. The therapists are wonderful and the nursing care she got was outstanding. Everyone treated her with respect and...
The Healthcare Resort of Kansas City is a new, upscale assisted living community located in Kansas City, KS. Kansas City is located in Wyandotte County and is home to over 146,000 people. Kansas City is a bustling and busy city with restaurants, sports events and shopping. Residents can enjoy...
527 Memorial Drive, Pocatello, ID 83201
This facility is absolutely outstanding. Every time I'm here and I ask for something, they are on top of it and there's no hesitation. When my Father had an accident and was moved here, we still had a few...
4800 Delta Avenue, Rosemead, CA 91770
They are part of the California Mission Inn. The facility isn't quite as pretty, but the people are just over the top, their attitudes are great. It's very clean, and we are in a building that 60-65 years...
Mission Care & Rehabilitation is a short-term rehab facility specializing in post-surgical rehab, orthopedic rehab and services providing physical therapy, occupational therapy, and speech therapy. We are located in Rosemead in the heart of the San Gabriel Valley. We are a quiet...
2990 E Ramon Rd, Palm Springs, CA 92264
Premier Care Center for Palm Springs revolves around the needs of our residents. We work with the patient, their loved ones, and their physician to create an effective care plan and stimulating activities agenda. Residents enjoy a safe, comfortable experience when they are in our care. Our...
11895 Avenue of Industry, San Diego, CA 92128
My loved one had some prescriptions that were supposed to be called in but they never were. It took a week in a half to get that cleared up, it was a circus. She liked the food.
At Carmel Mountain Rehabilitation & Healthcare Center residents can expect to receive quality, holistic care from a dedicated and compassionate staff. Our modern facility caters to those in need of short-term or long-term care. We attract the most exceptional caregivers and therapists our...
4782 South Holladay Blvd, Salt Lake City, UT 84117
My husband has been in and out in various nursing homes in Salt Lake Valley. Holladay Healthcare Center so far is the best!! He has been to Garden Terrace, Willow Wood Care Center, Deseret Care Center, and...
On behalf of our team of caregivers and support staff, thank you for considering our healthcare center. We offer a full range of medical services to meet the individual needs of our residents, including short-term rehabilitative services and long-term skilled care. Working with the resident’s...
7850 Freeman Ave, Kansas City, KS 66112
Great therapy!!! New management is very thorough. Nursing and cnas are very caring and make you feel at home. Building is older but care is best we've had. Would recommend for anyone looking for a loved one.
Review Score
738 reviewsOut of 10
5 star
41%
4 star
31%
3 star
13%
2 star
6%
1 star
12%
A Place for Mom has scored Ensign Group, Inc with 5.7 out of 10 using our proprietary review score based on 38 reviews in the last 2 years. Over all time, Ensign Group, Inc has 738 reviews with an average "overall experience" of 3.4 out of 5.
The food was very good with many options, but was sometimes not hot. The therapy staff for the most part was excellent. And thorough. My biggest problem was the nursing staff, especially med nurse. The nighttime staff was esp unprofessional and didn’t seem to be well qualified or well informed about medications. I don’t know how many RN or LVN they have, but it wasn’t enough. Most are nurses aids I will say that most of the staff are friendly, compassionate and eager to please.
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They have nice neighbors, but the food is awful. The villas are great, I did not want an apartment style.
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Patriot Heights in San Antonio, TX
4.2
(82 reviews)
Patriot Heights is definitely made for those who are completely independent and do not need any care at all. They have cottages and residents have to walk or get a golf cart just to get to the dining area. The director showing us around was not helpful and acted like she did not care.
Patriot Heights in San Antonio, TX
4.2
(82 reviews)
This review is based off of what my dad tells me as I am living out of town. I talk periodically to the director and she said they are just now starting to open things up like the dining room and planning to start up activities soon as well. The residents have had both of their shots and are fully vaccinated. Before the virus, I think everything was going be pretty good. He has had a very hard time due to the isolation that covid has caused.
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Keystone Villas Senior Living in Omaha, NE
2.8
(6 reviews)
My dad has been at Health Care Resort since February. The Nursing and Therapy Team seem to care and take good care of dad. However, HCR communication is a complete joke! You would think with the COVID-19 crisis they would be communicating to families even more since we are not able to visit with our loved ones. NOT THE CASE! No calls about medical changes happening days ago until you get informed when calling about another matter. But good luck trying to reach someone initially or getting them to return your phone call! Trying to transition my dad back home for In-Home Healthcare. I leave numerous messages on a daily basis with Social Services, but no phone call back. Very Disappointing! HCR I had high hopes and you let me down!
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The Healthcare Resort of Leawood in Leawood, KS
1.9
(20 reviews)
They gave us no notice that my sister was going to be discharged.
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Park View Post Acute in Santa Rosa, CA
4.1
(232 reviews)
The lack of communication and the care my loved one is receiving seems inadequate. No one greeted me or asked who I was and there did not seem to be anyone in charge. But the people on the phone are nice. The main areas are clean but things are old and out dated. He is happy with the therapy.
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Park View Post Acute in Santa Rosa, CA
4.1
(232 reviews)
It was okay.
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Park View Post Acute in Santa Rosa, CA
4.1
(232 reviews)
It would help if the nurses could pay more attention to the patients. I notice this throughout all of the shifts. When I call they are somewhat helpful they say they are going to take care of what I am asking.
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Park View Post Acute in Santa Rosa, CA
4.1
(232 reviews)
It's been frustrating to see how much has fallen through the cracks in the beginning. She arrived at Parkview during shift change which ended up being messy. The management has not been good. Her belongings went missing. Things such as not having a diaper on were overlooked. I feel like they just don't listen.
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Park View Post Acute in Santa Rosa, CA
4.1
(232 reviews)
At this point, it just seems like everyday something is not going well. The aides and nurses are very responsive. I like that the evening staff gives my husband a salad with his meals.
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Park View Post Acute in Santa Rosa, CA
4.1
(232 reviews)
Personally, I haven't been happy. I feel the nurses aren't very attentive whatsoever. My dad has called me to help him because the nurses weren't. I feel like I've been doing more than the nurses. I get calls from the case worker, and she's very sweet and tries to keep me up to date as much as possible. I haven't gotten any communication from any doctors about what's currently going on.
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Palomar Vista Healthcare Center in Escondido, CA
4.0
(60 reviews)
My mother has constantly complained about things since she arrived and they fix things for a little while but then it goes back. There have been problems with her medications. The rehab is disorganized. The staff is not very friendly. The meals are not bad. The communication is overall lacking in all departments. They could be more attentive to my mother as well.
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Park View Post Acute in Santa Rosa, CA
4.1
(232 reviews)
They are friendly. The nurses are rushed and short-handed. Some of the meals come out cold and the meat is hard.
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Mesa Springs Healthcare Center in Abilene, TX
4.2
(32 reviews)
Therapy is going very well. They are sensitive to his situation and why he is there. They are quite friendly. A few men on the staff are extremely helpful and friendly. They kept me informed with a phone meeting. The facility is noisy, meals are late, meds are late and he has to go to the desk and ask. They were feeding him the things he cannot eat for 3 days before straightening it out.
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Park View Post Acute in Santa Rosa, CA
4.1
(232 reviews)
Once I found the correct building, my tour was delayed until after lunch. All of my questions were answered. Lunch was OK with really small portions and very plain food: piece of baked fish, overcooked baked potato, and green bean casserole. Adequate nutrition but not very appealing to the eye or palate. One apartment with 2 bedrooms was very interesting. It had been updated and was the model for the complex now. Very nicely furnished with a floor plan that offered multiple use possibilities for the rooms. Common areas and hallways really needed renovating. The residents seemed quite content and very pleasant when meeting them. The overall cost is a bargain for this area.
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Keystone Villas Senior Living in Omaha, NE
2.8
(6 reviews)
There seems to be quite a difference between the night shift and day shift CNAs. The night shift takes much longer to get to the call lights to give care. The cleanliness is excellent, although I would like to mention that it seems as though the bleach smell can be overpowering at times. The food is horrible, very dry. We take food to my loved one every day. She is not the only resident complaining about the meals.
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Palomar Vista Healthcare Center in Escondido, CA
4.0
(60 reviews)
My mother has to wait quite some time before she receives care when putting on her call light. This seems to go across the board in terms of using the restroom or getting help with other things.
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Park View Post Acute in Santa Rosa, CA
4.1
(232 reviews)
My MIL was at this facility since December 2013 and recently past away after having a stroke at the facility March, 2018. The entire time she was there the phone system was/is a joke. The person answering the phone doesn't know who the staff members are and what extension to transfer you to. The mid-level and executive staff do not return phone calls and/or e-mails. After having a meeting with the new staff members, as turn over occurs regularly, we were assured we would get responses. Nope. The caregivers do their best to help with the residents. The BIGGEST issue by far was the constant problem of medication. My MIL paid for medication management and it was mishandled time after time. We would perform audits and medicine would be "misplaced." Medication would be changed by my MIL's doctor and the facility would order the old medication. They would order medication months before it was due to be re-ordered. The frustration was so overwhelming we constantly debated moving her elsewhere. We did not because it would be more difficult for her to adjust since she had Alzheimer's. All in all, I will never place another family member in a Brookdale facility.
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Champions Healthcare at Willowbrook in Houston, TX
3.8
(48 reviews)
My loved one was only there for two days before he had to back to the hospital after they brushed off some serious symptoms he was showing. The facility didn't feel clean, but it wasn't dirty either. The communication was not enough from the facility, I expected updates and info on the expectations of the rehab.
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There are 43 total Ensign Group, Inc Facilities.
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