Eden Senior Care

There are benefits and concerns my family and I have with this community. The community is very clean and feels very comfortable. The apartments are large, and pleasant. The concerns we have are that, when we toured the community, we were invited to try the meals. The meal we were given consisted of a main course and salad which was nutritious, and now that my loved one has moved in, that has declined significantly. Now my loved one receives things like a piece of fish bread or a hotdog and chips. No fresh fruit or salads. This makes us feel betrayed. We understand that sometimes changes occur, we would still expect it would only take a couple of weeks, Also, during our tour they told us there would be a lot of activities which have not happened yet, my loved one.We have been very patient and reluctant. The community itself is nice.

This community has recently gone through a major change in staffing. Just about all of the management has been changed. We did hear some complaints about the night staff not being as nice as the day staff. We had to call to get some things cleaned in the apartment. The food is still good. You do not hear back from the person you requested to speak with. We are hoping this is a temporary change as the communication between the staff as well as with the families is not there.

I will give this facility one more try as to a tour and visit when last we were there a lot of the people staying there were ill with some form of Colon issue therefore we did not have the opportunity to see any of the residents staying there or really any staff everybody was very sparse

We have one resident living in independent living and one resident living in the memory care unit. In the memory care unit they need to pay more attention to the residents, there is not enough care provided.

Residents not as happy or at home. Tile floors everywhere made it fell more institutional than other places I have visited.

Bella Vista is a beautiful community in a equally lovely setting across from a park on Lake Winnebago. There are 5 floors, long lovely corridors and spacious accommodations. The only thing that concerned us is what appeared to be insufficient staff available. For our mother who needs 24/7 assistance, there just did not seem to be enough staff to give her this care.

The tour guide was excellent & answered all of our questions. Some areas in the facility had strong foul odors of urine. Residents were in activity area. Most were not participating. Halls too long for walking to dinning areas.

Dana was very nice. I thought the facility was nicely set up. But I didn't feel I got a very complete tour. The residents seemed very happy. But my mother is more social and mobil than most of the residents I did see. The price was also an issue. But if my mother had the resources I would give this a second look.

Very nice but a little far to drive. They are remodeling and they just changed owners, so everything is a little unsure. Denise was very nice and helpful. Studio a little small. Not in love with being a second floor and the only room available on the first floor is at the very end.

First of all I live in the community and her doctor is there. It’s a very safe environment. They could put processes in place – for example when you are dropping off your significant other there is a book you’re given, but people don’t follow procedures. We indicated many times that my loved one is allergic for fish... the servers need to be much, much more careful. They just dumped my mother’s laundry on the bed and they said that she could fold it. They need to have a way to pass instructions from one shift to another. This ought to be the responsibility of the head nurse. The medicine was fine. That was given to her daily.

corridors are too long and require too much walking. Rooms dark and gloomy I did like the activity calendar

My loved one lived here before we moved her elsewhere, and they always seemed a bit understaffed to me. It wasn't a bad place, but she wasn't getting the attention I'd like. When we visited it seemed like much of the time they had just parked her in front of a TV or a window for hours.

I know we were very impressed with the head nurse. She was very, very willing to help us kind of reach out because we needed to get mom up from medical transport for Florida and she was willing to use her contacts to help us. We had no idea how to go about it. I think they were the cottage set up which wasn't what we were shooting for for mom.

Woodside Village was supposed to have and introduction and transition period for residents but that never happened. When my parent moved in they had to learn everything by themselves. It took them over 30 minuets just to figure out how they serve you in the dining room. My parent is a diabetic and we have to tell them multiple times that my parent needs to eat earlier because of their blood sugar. They say that they have complimentary transportation but it took them a couple of weeks just to get my parent to where they needed to go. The activities are really bad. Even though they will have a bunch of stuff planed on the calendar no one show up to do them so when you go to the recreation room no one is even their.

The grounds are nice with shade and chairs for people to enjoy. The food looks good and they allow small pets such as dogs less than 30 pounds and cats. It has a lodge type environment to it. Plus the sit down shower is nice and they check on dad to make sure that he is ok.

Visit went well. MHM is a wonderful facility, but it seems geared more to a memory care resident as opposed to a minimal-care assisted living resident. There will be an opening soon, but only in a semi-private capacity.

Largest living quarters, everyone gets a 1 bedroom with screen in patio (though patio is 2 steps down). However, Medicaid-supported residents are all located in one wing, and I am sure there must be a social stigma since everyone can tell that group is poor.

I liked this place and it was second on my list.

We took a tour of the new facility, very nice, location perfect.

Very small room and walk down the hall to the shower was not good. The lunch room was just a lunch room not what we were expecting.