Commonwealth Senior Living

My mother in law lives there and we are really liking it for her. IT fits our needs perfectly,

Commonwealth Sr Living has very friendly staff members who seem to try to do the best they can. As with any other health care facilities, it is only as good as the worst staff member and keeping good caring nursing aides is hard to do. CSL could improve their services by taking away the cell phones that are carried by the nursing staff as they seem to be spending way too much time on them and not on the residents. The floors and common areas could use more deep cleaning and the staff could use more training in making beds, cleaning the residents and administering medications. The food is good considering they are cooking for a wide array of diets and preferences. The fees are better than other facilities and the building has a warm welcoming atmosphere.

Appt was cancelled due to employee needing to attend a funeral. Understandable, but unfortunate no other employee could show me around. Trina called for follow-up. She was very nice, but the place was too expensive for what my mom needed.I would have given a higher mark had I gone in for a visit.

beautiful view of the large lake from almost every angle. staff was amazingly freindly. menu looked very tasty with lots of good choices. room sizes kind of smaller then i would have liked. price very reasonable. residents seemed interactive and activity schedule looked pretty good. pets are allowed if you can care for them. only thing i wasnt crazy about is the hallways to the rooms had a very apartment feel and not very homey.

While the Sales and Marketing Director was most welcoming and very knowledgeable, we did not feel the accommodations were adequate for both parents. Otherwise, it seemed a very well organized and caring community.

Beautiful apartments that were recently renovated. If I were looking to rent an apartment for my Dad that would be great. I didn't get a warm fuzzy feeling for the care provided. That was based on the lack of someone available to talk about care during my scheduled visit.

I had a pretty decent tour of this community. Everything went well for the most. The community from what I saw looked decent. The staff was kind, and friendly. There were many factors that played into where to move my father too. This wasn't the right fit for him, and his needs.

This community did not offer the services that my husband needed. They had a really nice community and the people were very nice and accommodating. This is just a place suited better for people that are totally independent.

We toured this community when looking for a place for my mom. Everyone was very nice. We didn't like that the it felt institutional. It was also more expensive than other communities in the area.

I was not impressed with this community when I had taken my tour for my mother. The entire building felt very cold and did not have a home feeling I would want for her to live in. I felt like I was walking on a cruise ship or checking into a hotel it just was not the right fit for her.

This facility was nice. One associate I met there seemed excellent in her care of the Memory folks. [Removed] could transition to Memory Care if necessary. Parking outside was inefficient. They had a lot of family functions going on, although great for some, not necessarily for [Removed]. It seemed like she could become isolated again there. The room was very nice, only one left. The pricing was as high as Brookdale. Scheduled an assessment for 2/17. Haven't heard back from Jamie yet on the rating.

I can say that I really liked the Executive Director she was very, very helpful. Everyone was very nice to us. The building was nice as well. I just did not like the cold not so homey feeling that the place gave me. I wanted mom to feel warm and at home.

When dad first moved in the carpet was dirty. We had to tell them about that a few times before it got taken care of. However, the staff here is wonderful and very friendly. Dad enjoys the meals and going to the dining hall. Dad has not gotten involved with the activities yet,but he is still transitioning.

We visited Kings Grant House on Tuesday, 12/6/16, and met with Susan. This was our first visit to a facility. The tour was so nice and Susan was very helpful answering our questions. We had a change in plans and are looking for a place for mom and dad so we need independent and assisted care. Kings Grant begins with the assisted level. Nice place but not what we need.

The is a community that was nice and had great staff members. Very clean and well taken care of. I was offered alot of activities to keep active. This community was not a good fit for me, but others might be happy here.

I was able to tour this place and have to say that the staff is great. They showed me around and answered all questions. The place just didn't seem right. The halls were small and there was very little light. The feeling I got from the place was really low.

This is a nice community. My tour went pretty well. They have a nice staff, they were nice and friendly. From what I saw the community appeared to be well maintained. Everything looks neat and tidy. They were informative and answered my questions. It was a good tour, but not the place for my aunt and her needs.

Men and women are segregated. Locked unit on first floor with access to outdoor courtyard. Small unit, but many activities. Noticeably loud due to patients. Slight odor when walking through bedroom halls.

I toured this community while looking into care options for a loved one. Crystal Springs was a nice enough looking place, but I don't think it would have been a good fit for my loved one. When I visited it appeared most of the residents were in the TV room in chairs with blankets napping, and my loved one just isn't at the point where she would want to nap in the middle of the day, she needs somewhere a little more active.

My grandfather resided here for 3 whole days and had a set back and needed to go back to the hospital. We were told he was welcome to come back then 4 days later the director said she would go assess him and decide she never assessed him and said he couldn't come back. They wouldn't refund much of his money and now has no money to go anywhere else until next month and he will be discharged soon from the hospital. They had no consideration of his condition and he is a veteran.