Commonwealth Senior Living

good one

She has since selected this place (as have we) because the residents seem happier and livelier

Bright and comfortable. Nice sized rooms. Located near church and back off the highway. Looks like there is plenty of outdoors area. Like this.

a beautiful facility, but too upscale and independent for our needs.

Is very nice. Small rooms and no where to walk.

Dumb name, cool property with memory unit, levels of care. Not far from Byron Center.

My mom spent 3-4 months there in 2008, but left as she felt she didn't need that level of care.

This is a wonderful place & I would refer it to anyone. The people were so friendly & the food was good. I thoroughly enjoyed my tour.

Thought all personnel were very friendly; loved the courtyards; bedrooms were larger than Cedar Manor and had a bath/shower in the room.

We are still having some growing pains. Everyone is dealing with shortage of staff, so that is causing some concern. We are still trying to sort out the food. There are a lot of fried foods, breaded things, and salty stuff served. The meals are not balanced. Overall there are just some improvements that they could make. The people have all been lovely, very nice and helpful. It does take a few asks to get things done. What drew us to this facility was the large rooms and storage space. Also the grounds are lovely and well kept.

After speaking with Seaton Chesterfield they had told me that they were not appropriate and would not be able to meet my loved ones needs. A couple of weeks later they called me and asked if I had made a decision yet on a facility, so I was just very confused by the whole situation.

We chose The Devonshire because of the location as well as they had immediate availability at the time. They also offered good incentives on rent and they had a lot of big selling points even some of them were not completely followed through on. We did have some issues with them coming in to clean the room like they said they would. He is in a studio apartment which works fine for what he needs. Overall, I would recommend to others looking.

My ratings are based during the pandemic and what my loved one has told me. The communication skills are horrible. I have to call them for everything. I didn't get any email about the visitation options to see my loved one, after opening up.

My brother is being care for by Elmcroft's staff and I can sleep at night knowing this. He says the food is delicious which is the most important thing to him at this time in his life and it makes him happy. The staff has always been helpful when inquires are made about his care. I plan to go their myself if the occasion ever arises if not for just the activies. It is well run.

Amazing improvement in the park and grounds adjoining this home and hospital! The owner has made a good effort to restore it and residents are enjoying the beauty of the fountain and waterfall. Keeping it well kept and operating will be the key to bringing the community to visit. Now a word about the care at this Home for the Aged. The new management must step up to provide excellent care to those who are dependent. At times there are caregivers that are empathetic, responsible and consistent in their care of our loved ones, and that is what families appreciate. The issue-AT TIMES- is unacceptable. Staffing shortages that cause lack of personal care, scheduled activities and proper supervision of residents happens far to often. Many families have moved their loved ones to other homes that make Best Care and Aging Well, through sufficient and qualified staffing, - a priority. Current families want to see this home succeed, but care for their loved ones is their greatest concern. The families at this home want to continue our physical, emotional and financial support of our loved ones in this community but the staffing issues must be remedied quickly. The investors of this community must improve in well-trained & adequate staffing! This review service is so appreciated for letting the families have a voice that can make a difference in these deserving residents and the community.

We have been fairly pleased, while trying to be realistic about our expectations. My understanding is that most all of these facilities under staffed. I've been told that there is a certain legal requirement for the number of CNAs that must be on site for the number of residents, and that they meet the minimum; but that amount is not realistic in my opinion. There are seniors in the memory section who need a LOT of help....from sometimes more than one CNA at a time. It wouldn't be possible to cover two residents with emergencies at once should that ever occur, and during meals it is impossible to get anyone to respond outside of the dining room. But adequate coverage is a problem throughout this business and I doubt we could find a place with more coverage than is mandated. (I think it is one CNA per 8 residents, but don't quote me on that. That might sound like a lot, but many of the memory residents are non-functioning.) The CNAs that are there are very warm and loving people and my loved one adores several of them. There are also more activities there than we could possibly participate in, and they try to involve every resident to the best of the resident's ability. The price is reasonable, given the market in this area, and the food is fantastic, much better than we had expected. And the maintenance department is very responsive. But I guess most important is that my loved one has never asked to leave, so that says a lot.

I have been recommending this location to others. My mother has been here a little over a month now. She had a tough time in the beginning trying to adjust, but it’s something that we’re working toward getting better. She was having issues at the dining facility. They had a meeting with all the independent residents and the dietitian; many people suggested making the same changes. The biggest issue is to have more fresh steamed vegetables instead of over cooking them to death. They told my mother that they would work on that but she hasn’t seen them doing it yet. However, they have spoken with my mother and said if there is anything that she sees that she doesn’t like to tell them what she would like and they will do their best to make it. It is because she is in independent living that she has this option. The facility itself if clean, the staff seems happy to be there, they’re very helpful, and anything you ask they address it immediately. I am happy where she is, she is making friends, having meals with them, and they call her over to eat with them. The staff as well as the residents knock on her door and try to get her involved. The move could have been worse, but they made it as easy as it could be.

After visiting this facility, I found that it was a nice place, but I did not like their dementia unit. It is very dark and dreary, and almost prison-like. My mother is suffering from dementia, and I was not comfortable at all with the thought of placing her here.

Everything seems to be falling into place since we placed her here. I can't believe the transformation that has happened my mother is generally happy and being cared of extremely well it has given us such peace of mind. The community is close enough that we can come by and take her out for the day to spend time with her if she likes there are no restrictions about her going out for the day. Her unit is spacious and has made her feel quite comfortable and housekeeping is being done every day. The staff is extremely helpful and kind and makes sure that she gets dressed and cleaned every day. She has joined activities and has made a lot of friends. She does down to the dining hall for meals and is enjoying the food.

I have no complaints about the tour I had received at this community. The staff was very welcoming and greeted my family and I with a smile and open arms. I thought that the facility was nicely maintained and had a lot of great amenities they offered to there residents. It was just unfortunately not the right budget and fit for my mother.