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9.4
Review Score
80 Medical Center Dr, Woodruff, SC 29388
The staff make Brookstone. They all knew my dad and treated him with dignity. The onsite RN gave us comfort with his knowledge. I wish they had a location in the Charlotte area. Thank you to everyone at...
From the moment you enter Brookstone Terrace of Woodruff, you know you are some place special.We believe in engaging the whole person: body, mind, and spirit. Health and safety are important, of course – but so are curiosity, companionship, fun, and lifelong learning. Brookstone is nestled on...
645 Scuffletown Rd, Simpsonville, SC 29681
Mom passed very quickly due to Alzheimer's (date removed). She was only at Brookstone for 10 days. They were great to deal with and great with mom as difficult as she had become. Everyone was so nice to all...
Brookstone Terrace of Simpsonville specializes in providing exceptional care in a secure, comfortable, and resort-like environment for those needing Assisted Living or those living with Alzheimer's Disease, dementia, and other forms of memory care needs. We are conveniently located on Scuffletown...
Review Score
62 reviewsOut of 10
5 star
65%
4 star
18%
3 star
7%
2 star
5%
1 star
7%
A Place for Mom has scored Brookstone Terrace with 9.4 out of 10 using our proprietary review score based on 47 reviews in the last 2 years. Over all time, Brookstone Terrace has 62 reviews with an average "overall experience" of 4.2 out of 5.
Mom passed very quickly due to Alzheimer's (date removed). She was only at Brookstone for 10 days. They were great to deal with and great with mom as difficult as she had become. Everyone was so nice to all of us. It was small, too. Which we preferred. Finally it was not in the city. A plus for us. They really worked hard to accommodate my mom as well.
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Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(20 reviews)
Nice place they take care of there residents when they have enough of staff working would recommend to others.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(42 reviews)
Staff is awesome, and yes, I would recommend!!!
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4
Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(42 reviews)
We picked this community because, we liked the fact that the memory care folks were integrated with the assisted living folks. Good price, nearby location, space available immediately.I would recommend it to other families. My loved one seems to be happy and is enjoying the social aspects.
4
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Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(20 reviews)
We picked this community, because it was cleaner, there was more activity, and the meals are home cooked.I have been pleased with Brookstone Terrace plus the reasons listed. I would recommend to other families.
5
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(42 reviews)
My family and loved one are happy with our experience with Brookstone Terrace. My loved one is very self reliant, and the staff are happy to assist when needed. The community is clean and I appreciate this very much. There are three meals a day for the residents.
4
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(42 reviews)
My mother in law said some of the meals were great and some of the other meals were terrible. However I did not get a chance to eat there so I am not too sure. With the activities I do wish they had transportation to take the residents to outside events. Based on the experience we have had so far, we would recommend the Brookstone Terrace of Simpsonville community to other families.
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Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(20 reviews)
My loved one is here and is happy. The staff are good at sending photos of my loved one smiling and this is a treasure for me. The staff communication with the family is good. They have made sure that the family has direct phone numbers to reach out to when we have questions. The food is good, since my loved one hasn't complained. There are three meals a day served to the residents. The chef is willing to accommodate resident's requests. It would be nice to have more activities for the residents to participate in and outside of the community.
5
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(42 reviews)
I toured this facility. It was too far from home for us, but staff was nice and facility was clean.
Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(42 reviews)
When I came to tour, I really liked the location of the facility and felt it was a safe environment. It seems like they always have something going on, they have a calendar with all of the activities provided. Whenever I have questions or concerns the administrative staff are always very easy to reach. They are proactive with covid protocols and they are keeping the residents safe. I would recommend to others looking.
4
5
No data collected
4
5
5
4
Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(42 reviews)
I would recommend the community to others for their loved ones. The staff and their caring nature stand out to me. It would be nice to keep seeing the updates coming to the community.
4
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(42 reviews)
The facility was very clean and updated. I misunderstood that it was an all inclusive environment with residents of varied levels of abilities. At times it was too much for my Mom to handle. The food was one of the things that we were told was special, upscale & great quality and it just wasn't.
4
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3
Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(20 reviews)
I would recommend this facility to others, provided the resident is not a serious fall risk.
5
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4
Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(20 reviews)
My Mom is no longer staying at BST of Woodruff because on [date removed] she fell & broke her hip. They wouldn't have her back there unless she had 20 days of rehab & her insurance would only cover 14 days. When she initially went to live at BST my Mom was Independent with dressing & bathing but when she got COVID in Oct she declined physically & cognitively and they left her level of care the same when she needed a lot more one on one attention. The staff is very sweet, very friendly, but they are sparse & if your person needs increased level of care they say they provide whatever is needed at no additional charge but unless they are unsafe the staff just lets them be, staying in their room with little interaction. I would recommend BST of Woodruff only for high functioning individuals who need basic supervision or medication management for safety
4
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(42 reviews)
My family and loved one had an average experience. Everyone seemed friendly. We would recommend you ask lots of questions and tour each community well, before committing to a single one.
2
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Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(20 reviews)
The executive director is the absolute reason we selected this facility. We met with him and he said all of the right things- he was very impressive and developed a lot of trust with us. Within a month we had issues and we never heard from him and he was nowhere to be found. Not only that, he seemed noninterested and he did not seem to care. There were a couple of people who were great and went above and beyond. It was just the management that we had an issue with.
3
3
No data collected
2
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2
Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(42 reviews)
This was not a good fit for my loved one. I would not recommend this place.
Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(42 reviews)
This place is definitely more for assisted living residents than it is for memory care residents. They were doping my loved one up to the point that her personality changed drastically when I removed her. She wasn't the same. They should NEVER be able to do that again. They actually lost my loved one in the woods for an hour. Then started sending her to the ER hospital because they couldn't deal with the mood swings she was having.
Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(42 reviews)
If we could give the overall experience, quality of care and value a cost a 0 we would. What we think they could improve on would to be give the truth about what they will do and what they will not do. We would never recommend this community to other families.
3
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(42 reviews)
No housekeepers No laundry Very limited staff
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5
1
1
Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(42 reviews)
There are 2 total Brookstone Terrace Facilities.
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