Brookdale

My sister-in-law loves it here ! Daily activities and outings she couldn’t be happier . Very clean , loves the food . Everyone watches out for each other and has made a lot of friends . Affordable pricing and enjoys the daily workouts.

From the beginning, the people at Broookdale Emerson impressed me by the kindness to me & to the residents. I met with the head of Sales who knew residents’ names. When I brought my mother back, we had lunch with him and the executive director. My mother also felt the care & kindness at this meeting. Now that she has moved in, she tells me how happy she is. The nurses, caregivers and even the staff in the dining room are so friendly and helpful. I can honestly say that we found the right place for Mom.

Well kept, good management and the staff is most accommodating rooms are spacious and there are plenty of activities to keep you interested also the housekeeping service is a genuine plus overall I’m happy that a place for mom referred us to this facility

This place has been nothing but great since I put my mom there. Everybody goes the extra mile whether it’s maintenance with her TV ,trying to help me with endless paperwork, or the nurses who just take such good care of her. The main thing is she told me she likes it there and that’s all that matters to me.

The staff have been professional, and you can see that they genuinely like what they are doing. They have met my brothers needs. The memory care unit is cheerful, and clean. Phone calls have been returned in a timely manner. I would recommend this facility if your family member needs placement.

Everyone has been very caring and involved with my Mom. I haven't experienced any negative things involving her care and I would feel very comfortable recommending Brookdale -Pearland to others. My Mom feels comfortable there.

Brookdale-Peachtree is a lovely facility. The staff are caring, kind, and attentive. The chef is great, and the food is wonderful. Our mother is well cared for and is quickly acclimated. We are so glad to have found the right place for her.

5 on all areas! We had such a wonderful experience! Everyone is so kind. I felt that my mother in law was completely safe. They would always call if something was off and treated her with respect. And they let us sleep there during her last days

Brookdale Des Plaines has a lot to offer residents. The staff is very helpful and positive, the food is delicious, beautiful decorations year round and an indoor pool. I have many friends here and play the viola for them. I would recommend Brookdale!

I don't eat there and mom says it's ok. I have no comparison so hard to rate value for money. They seem to be patient with my mom. She is declining and can be difficult. The staff seem friendly when in go and visit.

I would rate them all a 5, mom is finally adjusting they are big help! Everyone is very caring, helpful and very nice. Yes, we would recommend this community to other families based on the experience we have had so far.

I joined Brookdale Lake Shore Drive in January after moving from out of state to join my daughter in Chicago. Right from the very start, Brookdale assured me that there would be a place for me and support from day one, even if my things weren't there yet. They worked closely with me to navigate through many things that were causing me stress and anxiety. Now that I'm settled, I wanted to share how the whole community supports me, starting with the sales team, the finances team, the caregivers and nurses, the concierge, the dining team, and everyone I encounter. I'm so happy to be here.

Staff go out of their way to get you settled in. While they remain accommodating, it's difficult to reach the business office as their hours are unpredictable. Not to say they're not responsive once you find them. Food staff is freakin' amazing. Apartments are larger here than the other places i visited. They are well arranged and have more storage than expected. I particularly appreciate having a light in the shower/tub, grab bars everywhere, wide doors, washer/dryer en suite, crown moldings, dog park and additional dog stations. Plus, areas where residents can plant flowers or put in gardens. I should probably add Brookdale's ideal location. Doctors, hospitals, urgent cares, labs, minutes away. Also close to restaurants and shopping.

It was a nice experience. Offered a lot of advice and they were willing to set up appointments to view the different facilities. They continually checked in with me to see if I still needed help. Very helpful

Staff is always friendly ,willing to direct you to the right place. Love watching them interact with the residents and see how patient they are with them. I like how they take them out on little outing.

I would rate each item a"5". The only problem we had was sometimes getting hold of someone on the weekends. Once your family member makes a personal connection with a staff member things seem to settle into place fairly easily.

Brookdale Richland Hills is an excellent place to live if one cannot stay in his or her own home because of mental or physical shortcomings. The caring staff is what makes it so comfortable and easy to transition to a change in life. First, it is true that everyone at Brookdale truly cares that we are happy to have our needs fulfilled. They are well-trained and provide excellent service in every area. Recognizing that leadership shapes the environment of an organization, I must point out [name removed] direction for the staff is what makes everything run so smoothly from the food to the service residents get. I have heard many of my fellow occupants comment on how pleased they are with the food, the activities, and the general atmosphere of Brookdale. All that to say, since I can no longer live at home, this is the next best place to live. I am so pleased I found Brookdale.

My mom and I both love this place. I know that when I am ready to move into a home, this is where I will go!!!! The staff is always accessible and always willing to help. The facility the apartments are beautiful and very friendly to the elderly. My only concern with that is the way the bathtub is made. There's a 3 inch step in which sometimes can be tripped over. The covered patios are so refreshing and so cheerful. The food is exceptional with a lot of variety.

[name removed] and her staff did a phenomenal job of making my mother feel at home. Their attentiveness was outstanding and very sincere. I felt good about the care she received and would recommend this assisted living facility to anyone who is in a situation where their loved ones need more assistance. They approach their caring of others with open, loving arms. Thank you to everyone who came into contact with my mother and helped her live out the rest of her life with loving care.

The staff at Brookdale have been so helpful and welcoming to my parents. They are meeting new friends and attending daily events. The experience has been very positive in the month they have been living there.