Brookdale

Brookdale was the best choice we could have made for our Mom. The staff is extremely attentive to her needs in every way possible. She feels happy and safe and knows she can reach out for anything at all at any time of day. What more could we ask for!

My mother in law has been at the memory care facility for 6 months and we are so grateful for her being there. It is a smaller facility that feels like being home. The staff are very loving and they are always working with the residents. We live over a hour away but we know she is in good hands and she always seems happy to be there. Would definitely recommend!

A palace for mom provided names of assisted living facilities Their staff was courteous and informative Which lead to a perfect match The facility was clean with many activities for residents to participate in.

My husband is in a memory care area in Brookdale. Every time we visit him he is always in a good mood. He is clean shaven, hair trimmed and well dressed. We went today, my granddaughter and I, and they invited us to stay and have lunch with him. He was so pleased. I can’t imagine him being anywhere else!!!!

Was impressed with Brookdale from the start everyone was very friendly/helpful answered all questions and some I didn’t think to ask when I would call about anything got answered then or within 24hours .kept me informed about[name removed] condition seems to be really good with helping him.

The staff have really taken the time to get to know my Aunt. They go out of their way to make her comfortable and to get her involved in the different activities.

Don’t quite know where to start - the sales director & everyone we met were wonderful. We loved the “feeling” & decor of Brookdale NLSD. The apts. we’re very nicely done & the views wonderful. We have no desire to look any farther. The location, surrounding area & the entrance itself make you want to “come home” here. If it’s at all possible this is where we’d like to live for the rest of our lives. It’s remarkable that the first time we drove by I asked my husband “what’s that bldg.?” & knew immediately that’s where I wanted to go.

Brookdale is a great place and my mom really feels at home there! Many of the staff have worked at Brookdale for a long time. They don't seem to have much turnover. The executive director is very compassionate and competent. The care staff even send me pictures if my mom doing activities throughout the week. My mom has complained about the food at other facilities, but she likes the food at Brookdale. I highly recommend this facility.

When we had to move my mother-in-law from Eden Estates, there were no openings at Oak Hollow. We placed her at another [community removed] and we were terribly unhappy with the management. After 3 months we knew we needed to make another move. Thank God Oak Hollow had an opening! Oak Hollow has been excellent from Day 1! The management and staff are remarkable!! The food is exceptional and the chef takes pride knowing the residents enjoy it. [name removed] started a Support Group for family and those that might be thinking about moving their loved one to Oak Hollow. A few months ago, it started with 3 participants. I believe there must be 20 now. Everyone is going through something different - yet the same. We could not be happier with the care, love and laughter my mother-in-law receives!

They are WONDERFUL! My mom loves the place and is doing not just better health-wise but also tells my sister and I all the time how happy she is. She loves the interactions with the other residents and has so much fun/looks forward to the activities they host. Thank you for all of yours and your teams help. I sing your praises all the time.

My 93-yr-old mother and 68-yr-old special needs brother have lived at Brookdale Champions for 3 years, during which time they have been well taken care of by the caregivers. The staff is very attentive, helpful, and caring. The maintenance man and housekeeper are very sweet and do a great job. The activities directors provide a lot of opportunities for entertainment and education and seem to truly care about the residents. The nursing staff is knowledgeable, kind, and helpful. Food is very good, with many different choices every day. Last, but certainly not least, is the excellent executive director, who listens to the residents and families and cares very much about making them happy. I would strongly suggest putting your loved one at this well-run “place for mom (or dad!).

Very nice, very knowledgeable and professional. All area are very clean and has a nice odor. [name removed] in food service was quiet to jump in as the MOD had an emergency.

Yes, I wish there were regular updates from the nurses as to mom's condition. Lately we have found her very confused and I don't know who to call to ask about a more clinical assessment or observation. They are not communicative with the family.

5 for all. everything lots of activities staff is very friendly valve for the money plus mom is happy. food is great from what mom says & they give you a lot too. they can't do enough for them, just love everybody

The friendliness of the staff and the quality of care services gets a 5+++. The staff is so incredible. [name removed](Brookdale at home and [name removed] DNO) ARE INCREDIBLE! [name removed]isn't selling units but connecting w families. They truly care. I love the community that has welcomed my dad.

What we like the most about Brookdale Colonial Heights is the friendly staff, their personal attention and that the food is mostly good. Yes, we would recommend Brookdale Colonia Heights to other families based on the experience we have had so far.

The staff was wonderful. Very helpful and kind. My mother on law had a suite. It was very roomy and just perfect for her. Food was excellent.

I would say truthfully that he is totally happy at the facility. The staff is excellent! The overall care is wonderful and more than I expected. The food he loves and is awesome. I rest easily knowing that all of my concerns are put to rest. I would recommend Brookdale fallen Creek to anyone looking for a facility for their loved ones. I am very picky and they have met all of my expectations plus much much more! I am amazed at the Care given to him, the love and the joy that I see on the staff's faces while taking care of the residence. If someone is in doubt about a facility for their loved ones, please consider Brookdale fallen Creek in Hickory North Carolina. Not once have I regretted making the choice to place him there. I know he is in safe hands.

1. Highly recommend 2. Clean 3. Staff are like family 4. Excellent care provided. My family member had a very rare disease. The staff researched the condition and did not make promises they could not keep. 5. Admin - Always available 6. Well balanced meals 7. Activities for all interests. The activity coordinators learn the residents and what they like to do. 8. Great value

5 for each category. The short time my dad was there everything went great. Unfortunately he kept us to quickly to really enjoy the community to the fullest. The community was very welcoming. A lot of activities to keep someone busy if they look just a little.