For pricing & availability
8.4
Review Score
9515 198th Avenue East, Bonney Lake, WA 98391
The environment is so positive. Everyone is happy. The food is great. My dad loves having lunch and dinner with his friends. He has met some great people and they do fun stuff that gets him involved. He was...
Looking for an exceptional senior living community?Well, you’ve found it. When you combine an exceptional lifestyle, ready-made friends and outstanding service, the result is what we callRetirement Perfected™Welcome to Bonaventure Retirement, Assisted Living & Memory Care Community Life is...
420 Geri St., Albany, OR 97321
Proximity to my granddaughter, newer than only other facility available in the area, brighter with large windows, seemed more cheerful.
20909 Olympic Place 55+, Arlington, WA 98223
1. 5 2. 4. (Could use some updates) 3. 5+ staff is genuinely caring and very friendly! 4. 4. It's extremely difficult to keep up with the constant change of medical care for my father. They do a pretty...
Looking for an exceptional senior living community?Well, you’ve found it. When you combine an exceptional lifestyle, ready-made friends and outstanding service, the result is what we callRetirement Perfected™Welcome to Bonaventure Retirement and Assisted Living. Life is good here in our...
50 29th Street Northwest, East Wenatchee, WA 98802
I liked that they had scheduled activities. I like the open lobby with places for the residents to sit and visit. I like the option of living in a cottage.
Create the home you want with choices, flexibility, independence, respect, good times and exactly the amount of expert help and care you desire, from a little to a lot.East Wenatchee is a great example of how Bonaventure Senior Living makes it easy to create the home you want on your terms -- and...
2530 E Mcandrews Rd, Medford, OR 97504
Food was not well targeted to my father's diabetes. changed medical bill within 2 weeks. No bridge to Medicaid. Once funds are expended you're out. The facility director spoke poorly of other competing...
Bonaventure of Medford is an Independent Living, Assisted Living, and Memory Care Community and is the newest of its kind in Southern Oregon. Bonaventure of Medford offers state-of-the-art amenities allowing residents to live life on their terms.Suites OverviewPrivate and Semi-Private Senior...
5525 Mcleod Ln NE, Keizer, OR 97303
Bonaventure rated a 5 in all categories. The problem was how big the facility was. My husband was afraid to come out of his room. I moved him to another facility and he was very happy there. He came out for...
Looking for an exceptional senior living community?Well, you’ve found it. When you combine an exceptional lifestyle, ready-made friends and outstanding service, the result is what we callRetirement Perfected™Welcome to Bonaventure Retirement, Assisted Living & Memory Care Community Life is...
1800 Bellerive Dr, Richland, WA 99352
A lot of turnover in nursing staff. One nurse that was less friendly and helpful left facility but then returned. General staff turnover was high. New director not as friendly and helpful as previous.
Looking for an exceptional senior living community?Well, you’ve found it. When you combine an exceptional lifestyle, ready-made friends and outstanding service, the result is what we callRetirement Perfected™Welcome to Bonaventure Retirement, Assisted Living & Memory Care Community Life is...
1615 Brush College Road Northwest, Salem, OR 97304
The meals and dining and the activities is difficult because of how far along she was. At the end she didn't even know her name. [fee removed]/month seemed high at first but looking back I probably should've...
Looking for an exceptional senior living community?Well, you’ve found it. When you combine an exceptional lifestyle, ready-made friends and outstanding service, the result is what we callRetirement Perfected™Welcome to Bonaventure Retirement and Assisted Living Community Life is good here in our...
4528 Intelco Loop Southeast, Lacey, WA 98503
Looking for an exceptional senior living community?Well, you’ve found it. When you combine an exceptional lifestyle, ready-made friends and outstanding service, the result is what we callRetirement Perfected™Welcome to Bonaventure Retirement, Assisted Living & Memory Care Community Life is...
22514 SE Stark St, Gresham, OR 97030
Bonaventure has a great atmosphere, residents are happy and social, it's very clean and smells good, they have tons of activities and social areas, happy hours, and a nice dining that serves restaurant style
1907 201st Place Southeast, Bothell, WA 98012
Food is good. Staff is friendly and capable (though high staff turnover is an issue that results in gaps and delays). Fellow residents have a good sense of community. Our apartment is large and comfortable....
Looking for an exceptional senior living community?Well, you’ve found it. When you combine an exceptional lifestyle, ready-made friends and outstanding service, the result is what we callRetirement Perfected™Welcome to Bonaventure Retirement, Assisted Living & Memory Care Community Life is...
4532 Intelco Loop Southeast, Lacey, WA 98503
We chose Woodland Retirement because of the cleanliness, personnel, and value for the money. They are always changing the personnel. Don't get me wrong, the ongoing personnel is good but it seems whenever I...
Bonaventure of Woodland is a luxury senior living community in Lacey, WA, offering personalized independent living, assisted living, and memory care programs. It’s our goal to help each of our guests experience retirement perfected, which is why we’ve carefully built communities to help you feel...
14503 Meridian Ave E, Puyallup, WA 98375
Specific to Memory Care they embrace the complexity of Resident and caretaking family. Residents in Memory Care are no longer managing their lives, Bonaventure understands the difficulties caretaking family...
Bonaventure Puyallup is a beautiful place to live.with stunning apartments, amazing care and medical staff, and a magical resident culture, this is truly a wonderful place to live.we have Independent Suites, Assisted Living Suites and private Memory Care suites. We can take someone on their...
1855 Low Meadow Boulevard, Castle Rock, CO 80109
I think the facility is great given that memory care is such a hard place to work in and find staffing, the staff that is on site seems to care quite a bit. For my own personal experience with my father, he...
Bonaventure of Castle Rock is a retirement, assisted living and memory care community offering seniors the lifestyle and care they deserve. Bonaventure of Castle Rock is conveniently located in the upscale Meadows neighborhood, nestled near the foothills of the Rocky Mountains and just a short...
9317 NE 86th St, Vancouver, WA 98662
Beautiful building, staff very good/ nice and friendly, building has independent living, assisted living and Memory Care. Memory care very good with good ratio of caregivers to residence. Friendliness- I...
Bonaventure of Vancouver is conveniently located in Vancouver, Washington, off Interstate 205. Our independent living, assisted living, and memory care communities will offer state-of-the-art amenities and services for retirement, assisted living, and memory care. Our spacious retirement living...
9112 Grand Cordera Parkwa, Colorado Springs, CO 80924
The staff really took care of my mom. Concerns were timely addressed. I thought they could have kept the place in better condition.
Looking for an exceptional senior living community? Well, you’ve found it. When you combine an exceptional lifestyle, ready-made friends and outstanding service, the result is what we call Retirement Perfected™Bonaventure provides the highest level of service and value you'll find anywhere. Our...
223 East Bakerview Road, Bellingham, WA 98226
There is something magical happening here at Spring Creek so happy! Great food, great employees wonderful place to live! I highly recommend spring creek for your retirement needs. We are very happy here.
Looking for an exceptional senior living community?Well, you’ve found it. When you combine an exceptional lifestyle, ready-made friends and outstanding service, the result is what we callRetirement Perfected™Welcome to Bonaventure Retirement, Assisted Living & Memory Care Community Life is...
3411 Boone Rd SE, Salem, OR 97317
There were some challenges with "move in" but they were eventually overcome. There are not many activities as I had hoped but my parents enjoy the socializing at meals more than anything. I wish it was a...
Bonaventure of Salem, OR is a luxury senior living community offering personalized independent living, assisted living, and memory care programs. It’s our goal to help each of our guests experience retirement perfected, which is why we’ve carefully built communities to help you feel at home,...
12281 Washington Center Pkwy, Thornton, CO 80241
I think so far the issues we're dealing with are more related to my mom just having a hard time adjusting and settling in and nothing really to do with the community. We've been pretty happy with Bonaventure...
13700 NE Salmon Creek Ave, Vancouver, WA 98686
Bonaventure saved us as a family. We had looked all sorts of other places, and we’re drawn into all sorts of nightmares options . Bonaventuretook my uncle in quickly because he had had a sudden loss of...
15000 SW Hall Blvd, Tigard, OR 97224
Staff was very accommodating to family and friends. One concern was large chunks of meat; residents unable to cut with fork and with gravy messy to pick up with hands - it's a Choking concern.
2944 Southeast Lund Avenue, Port Orchard, WA 98366
Compared to the other facilities we toured, this was the most friendly, the staff is engaged with the residents and seem to really care about them, lots of activities. The residents seem happy, AND best of...
Looking for an exceptional senior living community?Well, you’ve found it. When you combine an exceptional lifestyle, ready-made friends and outstanding service, the result is what we callRetirement Perfected™Welcome to Bonaventure Retirement and Assisted Living. Life is good here in our...
1767 Alliance Avenue, Freeland, WA 98249
Do not let them take over as your drug dispensary. If you need to return medication, don't depend on them getting that done. Drugs just go missing, with no accountability. I figure [name removed] lost about...
Looking for an exceptional senior living community?Well, you’ve found it. When you combine an exceptional lifestyle, ready-made friends and outstanding service, the result is what we callRetirement Perfected™Welcome to Bonaventure Retirement. Life is good here in our community, and we like to...
17450 Pilkington Road, Lake Oswego, OR 97035
In the interview they seemed friendly and able to. Handle my care needs. I would recommend, only if they are promently independent and not needing assisted living or more over sight.
Looking for an exceptional senior living community?Well, you’ve found it. When you combine an exceptional lifestyle, ready-made friends and outstanding service, the result is what we callRetirement Perfected™Welcome to Oswego Place Assisted Living. Life is good here in our community, and we like...
3125 Bonaventure Ct, Pueblo, CO 81008
The facility and apartments are very nice and updated. The administration are very friendly and respond quickly. So if a person is independent and requires little care, this is a good place. The activities...
You can create the home you want at Bonaventure ,and it always comes with warmth and good old-fashioned service with a smile, which is why so many recommend us. Just ask our residents;more than 9 out of 10 current residents, enthusiastically recommend us to their friends and families.
Review Score
895 reviewsOut of 10
5 star
38%
4 star
31%
3 star
12%
2 star
7%
1 star
14%
A Place for Mom has scored Bonaventure with 8.4 out of 10 using our proprietary review score based on 330 reviews in the last 2 years. Over all time, Bonaventure has 895 reviews with an average "overall experience" of 3.6 out of 5.
I was very impressed with this place during the move in process. They were so helpful and kind and made me feel more then comfortable moving my mother in. After a couple weeks though my mother began complaining that she didn't feel comfortable, that the staff rushed her, and there was even a incident where the had mixed up my mother's medication. The end experience was a waste of time and money. I think this place is a great retirement home but is not suitable for a assisted living facility. I moved my mom out after 3 months.
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Silver Creek by Bonaventure in Puyallup, WA
3.7
(47 reviews)
New construction was clean and beautiful, with a lobby like a nice hotel. On a bright day, I saw many residents at lunch in the dining room chatting happily. In memory care, 2 young aides very sweet and pleasant add they talked with residents, helping one find her room and another how to use her walker. However,the young woman who gave me the tour was was disorganized, did not have prepared materials, was new to Washington and could not answer many of my questions. I was unable to meet the nurse who supervised assisted living or memory care. I was told that while they had a Medicaid contract they could not in any way promise they would accept a resident for Medicaid. This seems like a good place for living but I did not feel confident about placing my parents, who need assisted living and will continue to need more health care, here.
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North Creek in Bothell, WA
3.7
(61 reviews)
Wow. I was promised the moon by the marketer If I signed the contract that day. I could not believe my ears!! The verbal promises were not in the contract and could not be made in writing. Oswego Place is a beautiful building, nice dining rooms, the residents seemed happy, there was a full activities calendar. Looked good. It was the sales tactics used that sent me running out the door.
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Oswego Place Assisted Living Community in Lake Oswego, OR
3.5
(47 reviews)
Be very careful before agreeing to move your loved one into any Bonaventure facility. Get everything the administration promises in writing! If you don't, they will deny having said what you know they said. The care staff at Gibson Creek are awesome, kind & loving people. Unfortunately, there aren't enough caregivers to go around. If you are thinking of placing a loved one at Gibson Creek, be prepared to be on site at least every other day & call your loved one each day to confirm that they received their medications & any other care that is expected, such as a shower on their shower day. The worst thing about Gibson Creek is the corporate administration at Bonaventure. They have made it perfectly clear that our loved one is nothing more than a number with dollar signs attached. When the time came to move our loved one into a smaller apartment, the Chief Operations Officer for Bonaventure demanded that the move take place the following day & without taking into consideration whether or not the building staff would have the ability to make the move a safe transition for our loved one. On that day, the staff was stretched very thin. They had a 3 hour special Mother's Day luncheon for the residents & their families, which included tours of the building. The Bonaventure, Chief Operations Officer, the Chief Financial Officer & the Regional Director of Operations all participated in the decision to make the move that day. They all knew that none of our family could be there during that day. When I arrived that evening after work, I found our loved one & her belongings had been dumped into the room in such a haphazard way that she was in an unsafe environment. The only place she had to sit was the seat of her walker. They hadn't left enough space for her to move her walker into a position that would have allowed her to get into her chair. There were empty boxes, a broom & a lamp with it's electrical cord in the walk-way. All sever trip hazards for a nearly blind person. The worst thing was they had left the emergency call button laying on the floor under a pile of her clothes. After making the room safe for her, I went in search of caregivers to ask them to keep an eye on her & to help me move some of the bigger furniture out of her way. The caregivers didn't even know that she was still in the building or that anyone was in that room. If I hadn't been able to get there that evening & if she would have fallen, she would not have been able to call for help & no staff would have known to check in on her. They didn't even give her enough respect to have window coverings to provide privacy or closet doors for 2 days. How would you have felt, if you had entrusted the care of your 97 year old, nearly blind & deaf, 92 pound grandmother to a corporation who would abandon her to fend for herself in those conditions with no means of calling out for help?
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The Iris Memory Care and Retirement Cottages in Salem, OR
3.4
(48 reviews)
I have had a really bad experience with them, and continued frustration. For anybody who is going to use a Bonaventure property, make sure you have everything in writing and be prepared to be on site at least every other day and make sure your loved one is getting the care they need. They are understaffed, the chief operations manager make tyrants look like saints and seems to treat the building staff accordingly. We had to change rooms, and they knew that I wouldn't be available the day it needed to happen. When I arrived later that day, I found that all of her belongings had been put in the room and she was in an unsafe environment. There were empty boxes and electrical cords in the walkway. She had nowhere to sit, because she couldn't get her walker to her one chair. The emergency button cord was on the floor, underneath some of her belongings, and the staff on duty didn't even know she was still living in the building. If I had not been able to get there that evening, they would not have even know if she had fallen, and she would have had no emergency cord and no phone, and no one would have even known to look for her. She is 97 almost blind and deaf and left in that unsafe situation. The activities don't really apply to us. Getting medication on time is a challenge, getting showers is a challenge. They are understaffed and the caregivers are stretched really thin. The caregivers are awesome kind loving people. They are really good about smiling and nodding like a bobble heads.
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The Iris Memory Care and Retirement Cottages in Salem, OR
3.4
(48 reviews)
They are clean and friendly. However, they let our resident run out of ALL of her medication, EVERYTHING was gone. There have been times when I was there and nobody even came by when we pulled the cord and pushed the button, we eventually ended up at the front desk. Their R.N. quit, and I am not aware if they have a new one yet, no one has introduced themselves. It looked great when we toured, but the food was cold when we tried it, and we get complaints that the food is terrible. The activities schedule seems great, but I don't think our resident participates. It would have been helpful if they had given us a checklist of things we would need to have together before we came, they told us some things, but there was a lot we didn't know. We initially were pretty happy with Woodland, until a few of these things started to happen. We liked that it was open and airy and that the staff was very friendly.
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Our loved one was put here by a different location of Bonaventure, and it was supposed to be temporary. It was far away from our family, in another state. We decided we didn't want our loved one that far away even temporarily, they made us come and get our loved one, and then wouldn't turn his records over when he needed to be moved. This was just not a good experience for us.
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Bonaventure of Lacey Senior Living in Lacey, WA
3.7
(60 reviews)
We did not have a good experience with them. We were set to move in and they told us that the person we were waiting on to move out hadn't moved out yet. They put our loved one at another facility, pretty far away temporarily while we waited for them to vacate. That was a lie, they actually had some violations that meant they weren't allowed to accept new residents, until it was cleared up. Then we ended up having to go to where they had moved our loved one and get him to get out of that community.
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Bonaventure of Salem in Salem, OR
3.6
(37 reviews)
It's disorganized and everybody quits just as soon as you get used to them. They tried to serve salad to a resident with no teeth. Until they are able to hire decent people here I wouldn't refer people to them. I wouldn't send them here.
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Park Vista by Bonaventure in Port Orchard, WA
3.6
(44 reviews)
Looked great at the entrance and in the dining room, very large. When we went to look at rooms the first one was a shared one for my mom and it smelled, someone had not been there to clean the bathroom. There were two separate rooms but did not have doors and also the wall did not reach the ceiling so I would assume if one tenant had noise such as a tv then the other would hear it too. No furnishings are included and no real closet, for as young as this building is it seemed old.
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North Creek in Bothell, WA
3.7
(61 reviews)
Staff is good but the management is not good. They do not return calls and have horrible communication. I had issues with them not returning calls to my insurance company which caused late payments. The whole thing has been a total hassle.
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Bonaventure of Lacey Senior Living in Lacey, WA
3.7
(60 reviews)
My mother moved to Olympic Place 3 1/2 years ago and seems fairly happy there. However, since she has dementia, the rates have increased substantially, which is understandable. A few months ago, we were told she needed more care, and that her rent would go up by $1000 per month. I was sent 4 e-mails in 3 days, insisting I sign her care agreement right away, so they could start charging more. (Many things wrong on it, so they had to be corrected first.) It wasn't until months later that I found out she was being billed $1700 extra instead. (We have an auto pay set up, and have NEVER gotten statements.) They then said she needed more care than expected. Then a few weeks ago, we were told she would need to be moved again, (the 3rd apt for her!) and it would be completely set up during lunch. When I questioned their ability to get it done in time, the manager assured me that it would be completely done, with her pictures hung, etc. Well, didn't happen. When Mom arrived after lunch at her "new" apartment, there were boxes everywhere and no pictures hung, and Mom wouldn't allow them to finish. Because of her dementia, she now thinks she is moving out, and repacks every day. My brother and I just spent a week with her (we both live in Arizona) and spent much of our time unpacking her each day. We also unpacked the original boxes still sitting there for weeks, and found food, dirty clothes, and even toilet paper that she thought she was out of. We were also told her rent would go DOWN by $600, because the apt. was smaller, which didn't happen! They now say she needs more care because of her confusion about moving, which would most likely NOT have happened if they had totally unpacked her as they had said they would do. The staff there is directly responsible for my mother's added confusion about the move, and we now are being charged for their incompetence! Sure doesn't seem fair to me. The food is pretty bad, as many others have stated. Also, not enough kitchen help, which my very sweet and easy going mother even complains about. I once asked for a sandwich to be sent up to Mom because she was sick. It took over an hour to arrive and was so dried out it was inedible. The wing she is now in (for people who need extra help) smelled like urine every time we walked down the hall, and her apt. smelled so bad we thought a previous tenant's cat must have urinated in the closet! The place is NOT clean when it smells like that! In her last apt, I begged several times for them to move her couch and clean behind it. Never happened. The communication with management has been almost nonexistent, with me seldom getting replies to my e-mails. They have promised to try to do better. If I had it to do over, we never would have put Mom there, but after paying a very large non-refundable deposit, and knowing it would upset Mom more to move, we are stuck with them. I will be taking my complaints as high up in management as I can go. We feel that we have been lied to about pricing, among many other things.
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Mom has been there about two years and has seen continual staff turnover. Managers, cooks, servers, caregivers, housekeepers, so many good people get fed up and quit. Food is fair at best, often out of things. Cleaning has gotten pretty bad as well. Mom is independent and paying a lot for a nice apartment, but poor food, slow service, minimal housekeeping.
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Park Vista by Bonaventure in Port Orchard, WA
3.6
(44 reviews)
My Mom has been in Castle Rock Bonaventure for 18 months. The turn over in staff is tremendous; I've seen 3 directors and at least 4 who were head of assisted living; many many chefs and med techs since she arrived. At first I thought that the staff was not well trained, but over time began to realize that Bonaventure corporate is a terrible company who doesn't treat their employees well; and they appear to not have any procedures and processes in place. Unfortunately, Bonaventure is the only affordable option for my Mom. The food is not very good, and I have to monitor EVERYthing. That said, my mother has made friends and, except for the food, seems to be happy at Bonaventure. I would not recommend Bonaventure from a caregiver's perspective because it has been a tremendous amount of work for me.
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Bonaventure of Castle Rock in Castle Rock, CO
3.0
(31 reviews)
They do not have adequate staff to care for their residents.
Bonaventure of Lacey Senior Living in Lacey, WA
3.7
(60 reviews)
Not a place for your loved ones. Poor quality of care. Staff not trained properly. High turnover, management only care about your money. Meals are made on a low budget level, mostly rice and pasta based.
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Bonaventure of Salmon Creek in Vancouver, WA
3.1
(39 reviews)
The in floor care staff is very nice but I would not recommend this facility to anyone. I have my mom on several waiting lists trying to get her out of there.
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Bonaventure of Thornton in Thornton, CO
3.5
(33 reviews)
The administration was really horrific to work with. They were very passive aggressive with my Grandmother. They could work on behaving more professionally. My Grandmother never actually received any paper invoices via the mail... though, she tried to resolve this many times. I would assume this is some sort of book keeping error/process error? In person they would tell her how much she owed each month and she would then write a check to them onsite. Food was a big problem... my Grandfather was on a dysphagia pureed diet and they were just feeding him whatever they fed everyone else just cut up. Often the food was quite hard/difficult to chew, also was cold and was a definite aspiration risk. They were making no effort to accommodate his diet and yet charging my Grandmother extra for his diet... yet, not actually feeding him according to his orders. At one point he needed assistance with meals and they did not have the staff to accommodate this. They told us we would need to hire an outside agency for this. The outside agencies we could find wanted 4 hour minimum shifts and were booked a month in advance.. so it just wasn't practical for many reasons. Bonaventure advertised as being a memory care unit... but, then didn't have the staff to assist him with his needs. Needing assistance with meals is a common need for patients with Dementia. My Grandfather lost about 20lbs in the care of Bonaventure... he would have wasted away if we hadn't pulled him out and engaged in home care. Cleanliness: my Grandmother witnessed multiple weeks when his trash was not taken out for two weeks at a time. As well as the floor being sticky in his room... when your shoes stick to the ground it's generally a sign that the floor isn't clean. I personally witnessed my grandfather soiling himself in the restroom and the staff couldn't find gloves to protect themselves. The staff member that cleaned up my Grandfathers diarrhea that was on his clothes and the floor... did so with one glove. As a nurse, this was traumatic to witness to say the least. In their contract it stated that the residents were to receive 2 baths/showers per week. We got a call from a home health nurse that visited him who had high concern that he wasn't being bathed properly as he smelled and looked quite unkept. Lastly, I just need to mention. After my Grandfather moved out... the administration of the Salmon creek Bonaventure passive aggressively threatened my Grandma that if she left even one belonging in his room they would continue to charge her for the entire month under the assumption that he was coming back... despite receiving written notification of his move out 30days in advance. I have never seen my Grandmother so stressed in my life... she was often crying and deeply concerned about leaving the shower curtain in the room... under the assumption it was provided by the facility. FYI, they also do not provide a single personal care item including toilet paper... even though in their contract it stated that they provided personal care toiletries. The staff that actually cared for my a grandfather where really lovely, friendly and worked hard. I personally heard one denying her lunch break because she had too much work to do. They clearly were doing the best they could... but, were stretched thin. The problem with Bonaventure is clearly administration.
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Bonaventure of Salmon Creek in Vancouver, WA
3.1
(39 reviews)
It was not a good experience it was disappointing and misrepresented
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Bonaventure of Albany in Albany, OR
4.2
(19 reviews)
They can't keep any good staff and most of them have no medical background. I felt misled about the cost and the monthly tenant meetings always had a list of complaints that no one working there seemed to care about. I feel like they are a sinking ship and they are desperately trying to keep people from leaving.
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Silver Creek by Bonaventure in Puyallup, WA
3.7
(47 reviews)
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