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Benchmark Senior Living sets the standard for senior living throughout the Northeast. Explore among 68 Benchmark Senior Living locations offering independent living, assisted living, mind and memory care, and respite care, as well as 2,193 reviews and an average review rating of 4.3 out of 5. Benchmark Senior Living’s mission is to provide world-class amenities in a homelike environment, offer wellness support through innovative programming, and deliver personalized compassionate care services to residents. Serving as a leader in senior living throughout New England, Benchmark Senior Living seeks to transform lives through human connection and create meaningful moments that tie and bind people together.

8.8

Review Score

2,193 reviews
68 communities
2 senior living award communities
Starting from $X,XXX/mo

Benchmark Senior Living community listings

Showing 68 communities
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Arbors of Bedford

70 Hawthorne Drive, Bedford, NH 03110

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.8
Review Score
81 reviews

We chose the Arbors because most of the staff have been there for years and they have a great ratio of help to residents. Clean, Friendly and the open floor plan. And bright and cheerful. Other families...

Best Activities
Provides: Memory Care

The Arbors of Bedford is a dedicated memory care assisted living residence. Unlike other senior living communities, we are exclusively dedicated to caring for people with Alzheimer’s disease and other types of memory impairment.We offer an innovative and award-winning memory care program, Live...

... Read more

Benchmark at Ridgefield Crossings

640 Danbury Road, Ridgefield, CT 06877

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.4
Review Score
85 reviews

Everyone has been very nice, helpful & supportive. The food is ok but I hear they are getting a new chef. Room sizes and amenities offered are very nice.

Provides: Assisted Living, Memory Care, Independent Living

Residents of Ridgefield Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- hour assistance is personally tailored to each resident's changing needs and is provided for by a caring...

... Read more

Benchmark at North Andover

700 Chickering Road, North Andover, MA 01845

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.7
Review Score
39 reviews

Mom is doing great at Benchmark! They are the absolute best. The facility is clean and comfortable. Just like home. The staff is wonderful, they are so kind.

Provides: Assisted Living, Memory Care

Ashland Farm is the premier assisted living community in the Merrimack Valley offering traditional assisted living as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs. If you need help with...

... Read more

Benchmark at Rye

295 Lafayette Rd, Rye, NH 03870

Starting at$X,XXX+ monthly
9
9 Photos available
9.6
Review Score
51 reviews

We have been very happy with them. [name removed] expected initially there is a little tweaking to meds and changing over providers but they helped us through the process. Every person that works there have...

Provides: Memory Care

Benchmark at Rye ~ only one mile from the ocean, is the Seacoast’s only community devoted exclusively to memory care. Residents live their lives here with dignity in a secure and peaceful setting where they can connect to the people, passions and things that matter most to them.Coastal...

... Read more

Benchmark at Hanover

1143 Washington St, Hanover, MA 02339

Starting at$X,XXX+ monthly
17
17 Photos available
9.5
Review Score
9 reviews

Everything is a 5! Benchmark exceeded all of our expectations. The staff is amazing! They had really compassion and empathy for those suffering from Alzheimers and their family. At the end of my mother's...

Provides: Assisted Living, Memory Care, Independent Living

The Atrium At Drum Hill

2 Technology Drive, Chelmsford, MA 01863

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.5
Review Score
34 reviews

My father-in-law has a rapidly advancing case of dementia, both vascular, and that brought on by years of alcohol abuse, and deteriorating motor coordination. He requires more hands on care then a normal...

Provides: Memory Care

The Atrium at Drum Hill is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling.Each detail of our unique, single story residence...

... Read more

Benchmark Senior Living at Forge Hill

4 Forge Hill Road, Franklin, MA 02038

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.4
Review Score
43 reviews

I would recommend Benchmark to anyone. Let's just say my wife was adamant that she didn't want to be in assisted living, and the staff certainly heard about it. Benchmark was understanding and patient with...

Provides: Assisted Living, Memory Care, Independent Living

Benchmark Senior Living at Forge Hill is Franklin's first senior living community. Located on Forge Hill Road less than a mile from routes 140 and 495, Benchmark Senior Living at Forge Hill is a state of the art community that offers a full complement of amenities and supportive services designed...

... Read more

Benchmark Senior Living at Hamden

35 Hamden Hills Drive, Hamden, CT 06518

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.4
Review Score
48 reviews

have found all staff from front desk, dining room, nurses, maintenance to be extremely courteous The pca's that help my mom and the activities director go above and beyond to ensure her well being.

Provides: Assisted Living, Memory Care

Maple Woods at Hamden is located south of Sleeping Giant State Park on a hilltop overlooking the town center of Hamden, CT. This community boasts skyline views of New Haven and picturesque views of Long Island Sound. We are convenient to shops, cultural, and business attractions. Our superb...

... Read more

Benchmark Senior Living at Shrewsbury Crossings

311 Main Street, Shrewsbury, MA 01545

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.4
Review Score
36 reviews

Patient only there 6 days then went to hospital and passed away. So didn't do activities or eat that much but food was a variety and looked appealing. We would absolutely recommend this community to other...

Provides: Assisted Living, Memory Care

Residents of Shrewsbury Crossings enjoy the pleasure of a close-knit community, the privacy of a spacious apartment home, and the peace of mind that comes from knowing our staff is always available to cater to their individual needs. Our spacious assisted living apartments have room for favorite...

... Read more

Whisper Woods of Smithtown

71 St. Johnland Rd, Smithtown, NY 11787

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.4
Review Score
24 reviews

Communication with the family is timely and accurate The staff are skilled in redirecting clients who are anxious or agitated Supervisors and management are engaging and aware of client individual needs I am...

Provides: Assisted Living, Memory Care

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Evans Park At Newton Corner

430 Centre Street, Newton, MA 02458

Starting at$X,XXX+ monthly
19
19 Photos available
3
3 Floor plans available
9.4
Review Score
52 reviews

Staff is friendly and responsive. It’s small enough that they know the residents well and clearly care about them. Good range of activities, from games and movies to art, music, and lectures. Food quality is...

Provides: Assisted Living, Memory Care

Evans Park at Newton Corner in Newton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from doctor’s...

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Benchmark at Billerica Crossings

20 Charnstaffe Lane, Billerica, MA 01821

Starting at$X,XXX+ monthly
13
13 Photos available
3
3 Floor plans available
9.3
Review Score
40 reviews

The only improvement they could make would be just the food. Every one is friendly that serves us. Forgot to mention the shower It is one small step & you have to hold shower head & wash at same time I feel...

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Billerica CrossingsAssisted Living at Benchmark Senior Living at Billerica CrossingsBenchmark Senior Living at Benchmark Senior Living at Billerica Crossings in Billerica, MA is an assisted living community choice for older adults who value their independence but need...

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The Branches of North Attleboro

40 Robert F. Toner Blvd, North Attleborough, MA 02763

Starting at$X,XXX+ monthly
5
5 Photos available
2
2 Floor plans available
9.3
Review Score
20 reviews

The administration staff that were in the building were nice. For the time my sister was there she told me she enjoyed the music that's the only thing she participated in, she did tell me she enjoyed the...

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Waltham Crossings

126 Smith Street, Waltham, MA 02451

Starting at$X,XXX+ monthly
20
20 Photos available
3
3 Floor plans available
9.3
Review Score
38 reviews

I have dealt with [name removed]- all great people. If I have? or concerns they address them immediately. Recommendation, yes.

Provides: Assisted Living, Memory Care

Waltham Crossings is a comfortable and casual senior living community, with easy access to the surrounding Metrowest area. Residents of Waltham Crossings enjoy chatting with friends in the fireplaced living room, barbecuing among the gardens, or joining in on a game of cards in the Cape Cod room....

... Read more

The Village at East Farms

180 Scott Road, Waterbury, CT 06705

Starting at$X,XXX+ monthly
11
11 Photos available
2
2 Floor plans available
9.3
Review Score
40 reviews

The place is gorgeous. My 95 yr old mother in law had a stroke and went from hospital to short term rehab. We were looking for a place for her and your organization suggested the village. We talked several...

Provides: Assisted Living, Memory Care

The Village at East Farms is a cozy country estate situated on a picturesque, 34-acre wooded hilltop. An authentic covered bridge, lavish gardens, and rolling panoramas provide the staging for a nine-hole putting green. At East Farms you will find private walking paths and gazebos that grace...

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The Village At Willow Crossings

25 Cobb Street, Mansfield, MA 02048

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.3
Review Score
44 reviews

I would rate all as a 5 with the exception of a 4 for Quality of care and a 4 for Administration. I definitely recommend this facility and am grateful to have found it through your organization.

Provides: Assisted Living, Memory Care, Independent Living

The Village at Willow Crossings is an active Senior community situated on a 20-acre woodland campus in the heart of Mansfield, MA. Manicured gardens grace the winding drives that travel through the picturesque campus, accented by the white picket fences of the charming cottage neighborhood. The...

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Benchmark at South Farms

645 Saybrook Road, Middletown, CT 06457

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.3
Review Score
42 reviews

We chose The Village at South Farms because the management was very friendly and when we visited, all of the residents were smiling. Staff morale is much higher than other places.

Provides: Assisted Living, Memory Care, Independent Living

The Village at South Farms is a cozy 'country estate' with a panoramic valley view that our residents enjoy from the southern-style veranda overlooking its expansive lawns. Lavish gardens surround the community and provide the setting for shaded outdoor seating and walking areas. A terrace off...

... Read more

Benchmark Senior Living at Leominster Crossings

1160 Main Street, Leominster, MA 01453

Starting at$X,XXX+ monthly
10
10 Photos available
2
2 Floor plans available
9.2
Review Score
37 reviews

The facility is modern, clean and has more of a home feeling than caring facility. The staff are great. They care about the folks they are caring for

Provides: Assisted Living, Memory Care

Residents of Leominster Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- Hour assistance is personally tailored to each resident's changing needs and is provided by a caring...

... Read more

Benchmark Senior Living at Plymouth Crossings

157 South Street, Plymouth, MA 02360

Starting at$X,XXX+ monthly
9
9 Photos available
6
6 Floor plans available
9.2
Review Score
32 reviews

We chose Benchmark because of the staff kindness and understanding of his needs. They always encourage him to join in activities and make him feel like a person instead of a patient. My brother is on the...

Provides: Assisted Living, Memory Care

Plymouth Crossings is a lively suburban hideaway, convenient to shops and amenities, and just minutes from historic, artistic, cultural and retail centers. Our community is a place people love to call home whether their favorite activity is catching up with friends, watching a performance or...

... Read more

Cabot Park Village

280 Newtonville Avenue, Newton, MA 02460

Starting at$X,XXX+ monthly
18
18 Photos available
5
5 Floor plans available
9.2
Review Score
13 reviews

All fives. Cabot Park has been a game changer for my mom! The Staff and Manager make all the difference! I would be honored to give more feedback on my appreciation of Cabot Park.

Provides: Independent Living

Cabot Park Village offers Seniors an opportunity to live independently, while enjoying a truly carefree lifestyle. Just a short walk from Newtonville Center, Cabot Park Village's location offers residents a wide array of social and cultural activities. Residents enjoy pursuing their interests...

... Read more

Benchmark Senior Living at Robbins Brook

10 Devon Drive, Acton, MA 01720

Starting at$X,XXX+ monthly
17
17 Photos available
6
6 Floor plans available
9.2
Review Score
20 reviews

Staff are warm and friendly. Residents make new friends easily. The activities are engaging - something for everyone. The food is really good!

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Robbins Brook in Acton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and...

... Read more

Sturges Ridge of Fairfield

448 Mill Plain Rd, Fairfield, CT 06824

Starting at$X,XXX+ monthly
14
14 Photos available
9.2
Review Score
8 reviews

Sturges Ridge is a wonderful community where seniors can enjoy many activities during the day. The dinning room does a great job with many choices for meals and specials to choose from. The staff is always...

Provides: Assisted Living, Memory Care, Independent Living

A first in Fairfield, Sturges Ridge is proud to bring senior living experiences to the neighborhood. Enjoy the company of good friends, take in the beautiful surroundings, pursue your passions, and explore opportunities to inspire you and further enrich your life. Benchmark Senior Living at...

... Read more

The Village at Brookfield Common

246A Federal Road, Brookfield, CT 06804

Starting at$X,XXX+ monthly
8
8 Photos available
3
3 Floor plans available
9.2
Review Score
43 reviews

They have treated my sister very well only problem is they don't accept Medicaid and my sister money is running out it's too bad the nice places won't accept people when they don't have any money left.

Provides: Assisted Living, Memory Care, Independent Living

The Village at Brookfield Common is a haven of tradition and elegance nestled within a community of shops, services, and amenities available to meet your every need, with exceptional convenience. The hillside setting affords a panoramic view from the cathedral-ceilinged dining room, English tea...

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Benchmark Senior Living at Nashua Crossings

674 West Hollis Street, Nashua, NH 03062

Starting at$X,XXX+ monthly
7
7 Photos available
3
3 Floor plans available
9.2
Review Score
34 reviews

Everyone is welcoming- lots of activities, clean, food ok- nice friendly staff- transition can be tough- they can help you with that! wry nice place!

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Nashua Crossings in Nashua, NH is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to...

... Read more

Benchmark Senior Living at Chelmsford Crossings

199 Chelmsford St, Chelmsford, MA 01824

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.2
Review Score
29 reviews

All good except short staffed. Rugs should be cleaned more often in rooms. [name removed], my mom and sister [name removed] have been residents.

Provides: Assisted Living

Chelmsford Crossings is an award winning community located in the Merrimack Valley with easy access to both Rte. 495 and Rte. 3. We are a full service assisted living residence designed with quality services as well as affordability in mind. We offer a full array of services in a home-like...

... Read more
Viewing 1-25 out of 68 communities

Reviews
for Benchmark Senior Living

8.8
Review Score
2,193 reviews

Review Score

2,193 reviews
8.8

Out of 10


5 star

57%

4 star

29%

3 star

8%

2 star

3%

1 star

6%

A Place for Mom has scored Benchmark Senior Living with 8.8 out of 10 using our proprietary review score based on 476 reviews in the last 2 years. Over all time, Benchmark Senior Living has 2,193 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,239
620
171
50
113
Date Submitted
110
260
476
Reviewer
92
1,540
531
16
Care Received
712
45
1,426
1201-1220 of 2193 reviews
Sort by

4.5
Anonymous - Family/Friend
Memory Care
November 21, 2015
Verified Review
Great communication

It is very pretty and homey here. The facility is clean and well maintained. The staff is always courteous and caring. They greet you by name when you come in. They have great communication with the family.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Toured community
Memory Care
October 28, 2015
Verified Review
CNA staff is horrendous

My mother did not participate in any activities. The CNA staff is horrendous.

Cleanliness

5

Friendliness

2

Care Services

2

Activities

1

Value for Cost

2


4.5
Anonymous - Family/Friend
Memory Care
October 13, 2015
Verified Review
Mom seems to like it there

She is doing fine at Sunrise of Stamford. Mom seems to like it there. The intake process was good. Everyone was nice and well organized. She likes the food. The assistance she is getting is good. She is interacting and socializing well. It is as good as could be expected. So far so good.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
September 30, 2015
Verified Review
Very friendly and outgoing atmosphere

The Benchmark Senior Living at Waltham Crossings has a very friendly and outgoing atmosphere. And they are very caring they approach you when you walk in and they talk to you about your loved one. Overall a genuinely fantastic place. Angelo the business manager has been doing a wonderful job.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Anonymous - Toured community
Memory Care
August 22, 2015
Verified Review
I Liked It A Lot

I just visited the facility, so I'm not real familiar with it. When I met with the staff they were very friendly and very knowledgeable. I had no complaints, it was very well organized and well set-up for people to remember. I liked it a lot, it was just the price that was awfully expensive.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

2.5


4.5
Anonymous - Family/Friend
Memory Care
August 4, 2015
Verified Review
Outstanding

The Arbors of Bedford is outstanding. The staff is very friendly and courteous. They are very helpful. The location is outstanding. The level of care is very clear. The communication with the staff has been very, very good. I would recommend the Arbors of Bedford to anyone. It found this to be the best choice in our area. I can't rate the activities yet because we haven't been there long enough. (Not Applicable)

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4.5

Value for Cost

4


4.5
Anonymous - Family/Friend
Memory Care
June 22, 2015
Verified Review
The staff has been very good..

The staff has been a very good at reaching out. They sent me photos of my mom. They always update me on her well being. I'm very happy with how things are going. Everyone has been very friendly and accommodating. They do a good job on taking care of my mother. The care services are excellent. I'm very pleased with The Atrium at Veronica Drive. It's been a really good experience. I'm glad my mother is comfortable.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

4


4.5
Anonymous - Family/Friend
Memory Care
June 14, 2015
So glad we chose Sunrise Stamford for mom

The staff and the care in the memory care unit is wonderful. Mom is diagnosed with dementia with behavioral problems. They take very good care of her and she likes the staff. The doctor I chose in Stamford is Dr. Wang and she has been very supportive during this whole ordeal.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
May 27, 2015
Verified Review
Very nice place

Overall we're very pleased with how things turned out at Benchmark Senior Living. It is a nice looking, clean, well kept community, and I thought the aide staff does and excellent job looking after the people who live here.I will say that I would like to see the actual nurses participate more in the care, the aides are constantly present and attentive but the nurses seem to get involved much less frequently. But overall it is a great place for care, and I highly recommend it.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
May 13, 2015
Verified Review
Dignity and care

The care my mother is receiving is as good or better than the skilled nursing facility she was previously residing. The aides always have a smile or a kind word no matter how many times they are called to my mom's apartment. She has to be moved by hoyer lift or very carefully from bed to wheelchair always a challenge and the aides are amazing. That alone means everything, she doesn't feel like a burden anymore, they leave her with dignity and that can mean everything at this point in her life with her limitations.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

3.5

Value for Cost

4.5


4.5
Bill's sister - Toured community
Memory Care
April 19, 2015
Verified Review
Visited without an appointment; warm and informative welcome.

We made a spur of the moment visit because we were in the area. We did not have an appointment, and expected to pick up some literature and think things over. We were pleasantly surprised to have the Executive Director sit down with us to answer questions and provide a tour for our very reluctant elderly brother who must move from his birth home to assisted living because he simply needs additional care and oversight. It is going to cost a bit more than his current "at home" situation, but it's hard to put a price on piece of mind for my sister and I who live 2,000 miles away. We know there are a couple of less expensive options for our brother, but he's very familiar with the area, very reluctant to move and he received a warm and compassionate welcome upon our visit. We plan to continue to pursue the option of relocating our brother to Kensington.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Toured community
Independent Living
April 10, 2015
Verified Review

I toured here when I was looking for options. It looked good. I would want to live there myself if I could I didn't see anything I didn't like.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

5

Value for Cost

5


4.5
Anonymous - Family/Friend
Memory Care
April 10, 2015
Verified Review
Review

Maureen Cunningham with a Place for Mom was so helpful in discussing the various options available. She is your MVP. Once directed to multiple options we ended up with CP and Scott Savoie, who was then very helpful in quickly getting me the information and pricing I needed to make a decision. Doing this long distance (a brother in Niatic area to view facility) was challenging, but Scott made it easy. The transition was prompt and handled well by your entire team. As of this writing everything seems to be going well.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Toured community
Memory Care
March 23, 2015
Verified Review
Very clean and good care.

This is where we are looking, and I think when the time comes this is where we will go. Its really clean, and they seem to have really good care. I can't really rate the activities.

Cleanliness

5

Friendliness

4

Care Services

5

Activities

4.5

Value for Cost

4


4.5
Anonymous
Memory Care
March 19, 2015
Verified Review
Excellent Short Term Stay Facilities

We needed a place for round the clock care of my wife during a recent business trip. Blenheim-Newport provided the right level of service for her with support for medications, meals and physical therapy. We would use their services again.

Cleanliness

4.5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
February 12, 2015
Verified Review
Very wonderful and well liked

This was an excelllent choice cfor a place myh mom could reside and be well cared for. My mother is very pleased to have a very friendly staff being there as friends when needed. to place my mother. The area surrounding the community is very affluent . So this place is very safe, and there are so many ammentities provided to them. sHE ABSOLUTELY LOVE IT THERE.staff care nurse

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Gene - Family/Friend
Memory Care
January 28, 2015
Verified Review
FOUR MONTHS LATER

They continue to do a great job while keeping all the basics intact. It's winter and boredom is the rule at home. Indoor activities at Billerica Crossings are no less difficult. I've observed the tremendous effort to keep the interest in the Harbor unit where dementia is a problem. The family lunches work and I observe the care is great. They know how my wife likes her coffee. She choses her meal. the staff knows me by name. Smiles are abundant.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4

Value for Cost

4


4.5
Mom's Only Child - Family/Friend
Memory Care
October 11, 2014
It'a a great life!

There were several reasons that I chose Bay Square for my Mom. One was it's cleanliness and openness with lots of glass to see into the different common areas. Also, the size of the facility was perfect. Not so many that it was overwhelming to my Mom and she would retreat to her room, but enough for her to be able to choose her friends as she wished. Another reason was the ability of the staffing to be adjusted to the needs of the day. My Mom is evaluated every 30 days and if her needs change dramatically she is evaluated before that and her care plan is adjusted. That way I don't pay for what she doesn't need or she can receive increased care during a situational decline. The food is great and the staff are very caring. One day I had planned to take my Mom to a medical appointment in Scarborough. The day before the appointment I realized that I had a time constraint that would not allow me to get her there on time. I was pleased when even on such short notice they cheerfully agreed to take her there in their van and I would meet her there as soon as I could make it. Their communication with families is excellent and I never feel left out of the loop. I know how to contact each key person there and always get a quick, professional response. They have made a sudden life change from independent living to assisted living an easy transition. I would encourage anyone to look into Bay Square as a next phase of life choice and enjoy all the fun and enrichment activities that encourage socialization and a positive outlook on senior life.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Lisa - Family/Friend
Memory Care
September 18, 2014
Real "Care" for your loved ones; there is Nothing that Could Be More Important

Originally, we had my mother at home with "caregivers," one Mon - Thur. & the other Fri - Sun. How well they kept the house and prepared her meals is "debatable," but they were totally unequipped to handle my Mom's Alzheimer's disease. She would call my husband and I late in the evening hysterically crying and saying she wanted to be with us right then and there. We also found that some very expensive, personal items of hers were missing; since Alzheimer's patients tend to hide things, there is no proof that my mother did not lose them somewhere but we don't believe that is what happened to them. In our heart of hearts we feel quite sure they were stolen. It was initially hard for my mother to adjust to Harbor 1 at The Village (I would say it took her a good three weeks before she even started feeling comfortable there), but I am happy to say she has now been at The Village for just about a year and I cannot stop singing the wonderful praises for The village at South Farms! Their caring staff is the first thing that comes to my mind; you can see the "genuine love" they have for the members who live there. It was also a little difficult to adjust to "a routine" of how and when to visit my Mom because The Village has activities for their residents to do each hour of the day. I feel I have now become an excepted "outside member" who involves herself in the seniors' activities on Tuesday and Thursday evenings, and again Saturday in the early afternoon. I have gotten to personally know (and really care for) some of the other patients in both Harbor 1 & 2. The food that is served is excellent and my mother has even made a few "friends" at The Village; she had no more friends when she was living at home because all of them (including my Dad) had passed away. When she was at home with care, her routine was getting up, having a light breakfast and perhaps watching a bit of TV...and then going back to bed until it was time to get up for dinner. Her routine now is one of involvement with the other residents, joining in on activities that stimulate her brain and make her think. You can see the pride in her face when she does answer something correctly. In closing, I would highly recommend The Village at South Farms for anyone who has a loved one with Alzheimer's. The peace of mind that you receive knowing that she is always with "professional caregivers" and a loving staff is worth so much. Your own life becomes much better knowing she is being so well taken care of.

Cleanliness

4.5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

3.5


4.5
Kim Metcalf Richards - Industry reviewer
Memory Care
August 19, 2014
Angels review

Angels At Home Healthcare has been active in the Greystone community for approximately 5 years. We provide in home nursing and therapy to the residents. We find the staff to be helpful, informed and professional while making their community feel at home and comfortable. The facility is clean and well cared for. The patients we have cared for in Greystone have been well adjusted and happy. Our thanks go out to the staff for helping our patients age in a safe and comfortable environment!!!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


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