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8.8
Review Score
70 Hawthorne Drive, Bedford, NH 03110
We chose the Arbors because most of the staff have been there for years and they have a great ratio of help to residents. Clean, Friendly and the open floor plan. And bright and cheerful. Other families...
The Arbors of Bedford is a dedicated memory care assisted living residence. Unlike other senior living communities, we are exclusively dedicated to caring for people with Alzheimer’s disease and other types of memory impairment.We offer an innovative and award-winning memory care program, Live...
640 Danbury Road, Ridgefield, CT 06877
Everyone has been very nice, helpful & supportive. The food is ok but I hear they are getting a new chef. Room sizes and amenities offered are very nice.
Residents of Ridgefield Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- hour assistance is personally tailored to each resident's changing needs and is provided for by a caring...
700 Chickering Road, North Andover, MA 01845
Mom is doing great at Benchmark! They are the absolute best. The facility is clean and comfortable. Just like home. The staff is wonderful, they are so kind.
Ashland Farm is the premier assisted living community in the Merrimack Valley offering traditional assisted living as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs. If you need help with...
295 Lafayette Rd, Rye, NH 03870
We have been very happy with them. [name removed] expected initially there is a little tweaking to meds and changing over providers but they helped us through the process. Every person that works there have...
Benchmark at Rye ~ only one mile from the ocean, is the Seacoast’s only community devoted exclusively to memory care. Residents live their lives here with dignity in a secure and peaceful setting where they can connect to the people, passions and things that matter most to them.Coastal...
1143 Washington St, Hanover, MA 02339
Everything is a 5! Benchmark exceeded all of our expectations. The staff is amazing! They had really compassion and empathy for those suffering from Alzheimers and their family. At the end of my mother's...
2 Technology Drive, Chelmsford, MA 01863
My father-in-law has a rapidly advancing case of dementia, both vascular, and that brought on by years of alcohol abuse, and deteriorating motor coordination. He requires more hands on care then a normal...
The Atrium at Drum Hill is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling.Each detail of our unique, single story residence...
4 Forge Hill Road, Franklin, MA 02038
I would recommend Benchmark to anyone. Let's just say my wife was adamant that she didn't want to be in assisted living, and the staff certainly heard about it. Benchmark was understanding and patient with...
Benchmark Senior Living at Forge Hill is Franklin's first senior living community. Located on Forge Hill Road less than a mile from routes 140 and 495, Benchmark Senior Living at Forge Hill is a state of the art community that offers a full complement of amenities and supportive services designed...
35 Hamden Hills Drive, Hamden, CT 06518
have found all staff from front desk, dining room, nurses, maintenance to be extremely courteous The pca's that help my mom and the activities director go above and beyond to ensure her well being.
Maple Woods at Hamden is located south of Sleeping Giant State Park on a hilltop overlooking the town center of Hamden, CT. This community boasts skyline views of New Haven and picturesque views of Long Island Sound. We are convenient to shops, cultural, and business attractions. Our superb...
311 Main Street, Shrewsbury, MA 01545
Patient only there 6 days then went to hospital and passed away. So didn't do activities or eat that much but food was a variety and looked appealing. We would absolutely recommend this community to other...
Residents of Shrewsbury Crossings enjoy the pleasure of a close-knit community, the privacy of a spacious apartment home, and the peace of mind that comes from knowing our staff is always available to cater to their individual needs. Our spacious assisted living apartments have room for favorite...
71 St. Johnland Rd, Smithtown, NY 11787
Communication with the family is timely and accurate The staff are skilled in redirecting clients who are anxious or agitated Supervisors and management are engaging and aware of client individual needs I am...
430 Centre Street, Newton, MA 02458
Staff is friendly and responsive. It’s small enough that they know the residents well and clearly care about them. Good range of activities, from games and movies to art, music, and lectures. Food quality is...
Evans Park at Newton Corner in Newton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from doctor’s...
20 Charnstaffe Lane, Billerica, MA 01821
The only improvement they could make would be just the food. Every one is friendly that serves us. Forgot to mention the shower It is one small step & you have to hold shower head & wash at same time I feel...
Benchmark Senior Living at Billerica CrossingsAssisted Living at Benchmark Senior Living at Billerica CrossingsBenchmark Senior Living at Benchmark Senior Living at Billerica Crossings in Billerica, MA is an assisted living community choice for older adults who value their independence but need...
40 Robert F. Toner Blvd, North Attleborough, MA 02763
The administration staff that were in the building were nice. For the time my sister was there she told me she enjoyed the music that's the only thing she participated in, she did tell me she enjoyed the...
126 Smith Street, Waltham, MA 02451
I have dealt with [name removed]- all great people. If I have? or concerns they address them immediately. Recommendation, yes.
Waltham Crossings is a comfortable and casual senior living community, with easy access to the surrounding Metrowest area. Residents of Waltham Crossings enjoy chatting with friends in the fireplaced living room, barbecuing among the gardens, or joining in on a game of cards in the Cape Cod room....
180 Scott Road, Waterbury, CT 06705
The place is gorgeous. My 95 yr old mother in law had a stroke and went from hospital to short term rehab. We were looking for a place for her and your organization suggested the village. We talked several...
The Village at East Farms is a cozy country estate situated on a picturesque, 34-acre wooded hilltop. An authentic covered bridge, lavish gardens, and rolling panoramas provide the staging for a nine-hole putting green. At East Farms you will find private walking paths and gazebos that grace...
25 Cobb Street, Mansfield, MA 02048
I would rate all as a 5 with the exception of a 4 for Quality of care and a 4 for Administration. I definitely recommend this facility and am grateful to have found it through your organization.
The Village at Willow Crossings is an active Senior community situated on a 20-acre woodland campus in the heart of Mansfield, MA. Manicured gardens grace the winding drives that travel through the picturesque campus, accented by the white picket fences of the charming cottage neighborhood. The...
645 Saybrook Road, Middletown, CT 06457
We chose The Village at South Farms because the management was very friendly and when we visited, all of the residents were smiling. Staff morale is much higher than other places.
The Village at South Farms is a cozy 'country estate' with a panoramic valley view that our residents enjoy from the southern-style veranda overlooking its expansive lawns. Lavish gardens surround the community and provide the setting for shaded outdoor seating and walking areas. A terrace off...
1160 Main Street, Leominster, MA 01453
The facility is modern, clean and has more of a home feeling than caring facility. The staff are great. They care about the folks they are caring for
Residents of Leominster Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- Hour assistance is personally tailored to each resident's changing needs and is provided by a caring...
157 South Street, Plymouth, MA 02360
We chose Benchmark because of the staff kindness and understanding of his needs. They always encourage him to join in activities and make him feel like a person instead of a patient. My brother is on the...
Plymouth Crossings is a lively suburban hideaway, convenient to shops and amenities, and just minutes from historic, artistic, cultural and retail centers. Our community is a place people love to call home whether their favorite activity is catching up with friends, watching a performance or...
280 Newtonville Avenue, Newton, MA 02460
All fives. Cabot Park has been a game changer for my mom! The Staff and Manager make all the difference! I would be honored to give more feedback on my appreciation of Cabot Park.
Cabot Park Village offers Seniors an opportunity to live independently, while enjoying a truly carefree lifestyle. Just a short walk from Newtonville Center, Cabot Park Village's location offers residents a wide array of social and cultural activities. Residents enjoy pursuing their interests...
10 Devon Drive, Acton, MA 01720
Staff are warm and friendly. Residents make new friends easily. The activities are engaging - something for everyone. The food is really good!
Benchmark Senior Living at Robbins Brook in Acton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and...
448 Mill Plain Rd, Fairfield, CT 06824
Sturges Ridge is a wonderful community where seniors can enjoy many activities during the day. The dinning room does a great job with many choices for meals and specials to choose from. The staff is always...
A first in Fairfield, Sturges Ridge is proud to bring senior living experiences to the neighborhood. Enjoy the company of good friends, take in the beautiful surroundings, pursue your passions, and explore opportunities to inspire you and further enrich your life. Benchmark Senior Living at...
246A Federal Road, Brookfield, CT 06804
They have treated my sister very well only problem is they don't accept Medicaid and my sister money is running out it's too bad the nice places won't accept people when they don't have any money left.
The Village at Brookfield Common is a haven of tradition and elegance nestled within a community of shops, services, and amenities available to meet your every need, with exceptional convenience. The hillside setting affords a panoramic view from the cathedral-ceilinged dining room, English tea...
674 West Hollis Street, Nashua, NH 03062
Everyone is welcoming- lots of activities, clean, food ok- nice friendly staff- transition can be tough- they can help you with that! wry nice place!
Benchmark Senior Living at Nashua Crossings in Nashua, NH is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to...
199 Chelmsford St, Chelmsford, MA 01824
All good except short staffed. Rugs should be cleaned more often in rooms. [name removed], my mom and sister [name removed] have been residents.
Chelmsford Crossings is an award winning community located in the Merrimack Valley with easy access to both Rte. 495 and Rte. 3. We are a full service assisted living residence designed with quality services as well as affordability in mind. We offer a full array of services in a home-like...
Review Score
2,193 reviewsOut of 10
5 star
57%
4 star
29%
3 star
8%
2 star
3%
1 star
6%
A Place for Mom has scored Benchmark Senior Living with 8.8 out of 10 using our proprietary review score based on 476 reviews in the last 2 years. Over all time, Benchmark Senior Living has 2,193 reviews with an average "overall experience" of 4.3 out of 5.
The care is going a well as it can for my parents. The staff are nice, helpful, and attentive. My only complaint is the lack in consistency. I have asked to separate my parents clothes, there are labels to see. I put a big note on his walker to be in a specific area to avoid falls. These are not always, consistently done. The meals varies, it is good some days and not good on other days.
4.5
4.5
4.5
4.5
4.5
Benchmark Senior Living at Forge Hill in Franklin, MA
4.3
(43 reviews)
This community looked really nice. The staff I met were really nice. This community has a homey feel to it. The community is in good condition and looked clean. This community was a little farther away than the one we chose.
4.5
4.5
4.5
4.5
4.5
Benchmark at Stamford in Stamford, CT
3.9
(31 reviews)
Absolutely love this place. My aunt moved in 3 weeks ago and has been a very difficult resident. All the staff have gone above & beyond to make my aunts transition easier, they are all pleasant to work with. They really do aim to please and make the caregivers life easier as well. The food is excellent. My aunt who is very picky loves their food. This is a truly catered assisted living & the rates are comparable to other facilities.
4.5
4.5
4.5
4.5
4.5
Greenwich Farms at Warwick in Warwick, RI
4.4
(57 reviews)
My wife is in one of the dementia units. Since she has been there only a few days, this is a first-impression review. I am most impressed with the extent of the staffing and its all around professionalism. They all have in addition an important attention to details.
4.5
4.5
4.5
4.5
3.5
Crescent Point At Niantic in Niantic, CT
3.8
(35 reviews)
We had an immediate need for our father and were amazed with the response and help from the staff at Kensington. They helped us through every step of the difficult process and did it very quickly to match our needs. The concern about dropping dad off was addressed and went very well. I think we even saw dad smile once or twice! Looking forward to his enhanced future and we are very comfortable with his care and safety. THANK YOU!
4.5
4.5
4.5
4.5
4
The Village at Kensington Place in Meriden, CT
4.2
(46 reviews)
When I toured this community the staff were very nice. I did not try the food but I saw the menu and it sounded good. The community was clean and I would have chosen it if it was closer.
4.5
4.5
4.5
4.5
4.5
Benchmark Senior Living at Robbins Brook in Acton, MA
4.5
(20 reviews)
The administration is awesome. They are always available, helpful and there for the families. The CNA's are good but it is a hard job. The activities director is wonderful. She is very interactive and motivated to to get the residents active. The offer fresh fruit salad daily, great healthy menu choices and the food tastes good. The only con I can say is the restrooms are not quite large enough for residents with electric wheelchairs and they do not have a lot of handicap bars in them.
4.5
5
4.5
4.5
4.5
The Village At Willow Crossings in Mansfield, MA
4.3
(44 reviews)
My mother has been at this facility for over 6 months. The staff at Greystone Farm is exceptional. My mother feels loved and well cared for. The transition to community living was smooth with the help of a caring staff. Cleanliness is very important to her and she comments always about how well the place is kept. Whenever I ask how things are she remarks that she has nothing to complain about. The grounds are lovely and the many family events are first class and provide fun and quality time. A variety of weekly trips and activities offer stimulation and foster friendships. I highly recommend this place.
5
5
4.5
5
4
Greystone Farm at Salem in Salem, NH
4.1
(53 reviews)
We were not sure how my cousin was going to due during his 2 week respite care stay at The Birches. He enjoyed it so much that he asked if he would be able to come back again. The staff was wonderful every time I visited and I think they enjoyed having him stay there. The food was good and he also ran into some old friends during his stay. The community was well maintained.
4.5
4.5
4.5
4.5
4.5
The Birches at Concord in Concord, NH
4.2
(25 reviews)
Our experience with Putnam Farm at Danvers has been a very good one, overall! The staff here is friendly, welcoming, and they've really done a great job helping my loved one feel at home! Everyone on the staff knew her by name within a few days, and knew the sorts of extra assistance she would need. The facility itself is well kept and clean, and I really like the way their care program is set up. It's just a very nice place, overall!
4.5
4.5
4.5
4.5
4.5
Benchmark Senior Living at Putnam Farm in Danvers, MA
4.5
(33 reviews)
It's a very big adjustment but both my parents are impressed with the staff, happy with the many amenities the community offers, and getting more comfortable over time with this new lifestyle. My siblings and I visited many senior communities in the surrounding area and most of them were impressive but, ultimately, this was an easy call for us. There is a different vibe at Ridgefield Crossings and a greater sense of vitality. Hard to say exactly why, but it probably comes down to a combination of both the residents and the staff.
4
5
4
4.5
4
Benchmark at Ridgefield Crossings in Ridgefield, CT
4.5
(85 reviews)
The staff from top to bottom couldn't be any nicer and any more friendly. The place is very well kept and bright and will maintained. They tell a good story about all the activities and all the science behind their treatment of various forms of dementia. Perhaps we waited too long to get Mom in there but I haven't really seen anything that unique in terms of activities. I have visited on various times of day and days of the week and mostly I see residents sitting around in the living areas with the TV on. Mom complains of being bored and when I see her she is usually alone in her room. I would l like to see more engagement of the staff with the residents but maybe I just catch it at off times. Don't know.
5
5
4
4
4
Arbors of Bedford in Bedford, NH
4.1
(81 reviews)
Mom has only been at Benchmark for 1 month; however she is now thriving again. Benchmark was so welcoming and caretaking of not just Mom but our entire family. The genuine level of care and attention that each member of the staff shows is life affirming. It is difficult to judge value when our exposure to the assisted living community is so narrow; however, I can say that the costs were on the lower side of normal for the area. The costs when stacked against the life Mom has now versus living on her own in an apartment with her family visiting nights/weekends and services maxed through the elder services is priceless. I only wish we had done this a year ago.
5
5
4.5
4.5
4
Benchmark at Billerica Crossings in Billerica, MA
4.5
(40 reviews)
Chelmsford Crossing is a very caring, pleasant home. We were embraced the first day and I feel my family member is well cared for and looked after. This was a good decision and our family feels very lucky that we found Chelmsford Crossing.
5
5
5
4
4
Very helpful and friendly tour. I met with many people and they all seemed to very knowledgable. I made the decision to move Mom from another facility to The Arbors, as this place seems to be better
5
5
3.5
4
4
Arbors of Bedford in Bedford, NH
4.1
(81 reviews)
the best part of the Village is that my mother connected with some other residents and she is very busy. She has made some folks with whom she likes to doing activities. The people who work there are very nice and supportive. A difficulty that I have is that there are so many people who work with her that I have not yet sorted out who they all are or who the important contact people are.
5
5
4.5
4.5
4.5
The Village at Buckland Court in South Windsor, CT
3.9
(56 reviews)
Staff is professional and friendly. They make you feel welcomed and right at home. They went through all the steps with us to make sure the transition went well. We are very lucky and love it here. Other residents are also wonderful.
4.5
4.5
4.5
4.5
4.5
The Atrium at Cardinal Drive in Agawam, MA
4.3
(27 reviews)
My mom has been at Sanctuary Care in Rye, NH since late spring of 2015. I have to say, reading these grossly negative reviews caused me to wonder if there was another facility with the same name as I personally have not experienced any of the things mentioned in these reviews. Prior to Sanctuary Care my mom had a very lengthy hospital stay followed by many weeks in a rehab facility. I know only all too well what incompetent, poorly run facilities are all about. My mom and I lived that nightmare and the experience literally almost took my mom’s life. So I feel a responsibility to share our experience with Sanctuary Care so anyone looking for a place for their loved one will have information from a more positive perspective to help make the best decision they can for their loved one. Whenever I have had questions or concerns (and they have been few and far between) I have requested a face to face meeting with the Director and have always received a timely response with suggestions about appointment times and have always been able to meet within a day or 2 of my request. I am well aware of staffing challenges too, but after speaking with the Director I am also aware of how diligently they are working to hire and retain additional good people. I have been associated with the health care industry for over 20 years in the Seacoast area and Sanctuary Care is not an anomaly with regard to staffing. It’s difficult at best. My mom is well taken care of, happy and treated with respect. I visit at all different times of the day and night and have never felt that my mom is neglected or not safe. I inquired…..Sanctuary Care meets and in many cases, exceeds state and federal safety and health standards. I am my mom’s only advocate, her only voice and if I felt that she was in a place as described in these reviews….I would not hesitate for one minute to find another more suitable facility. I looked at many places over the course of several months and they all had their pros and cons. But Sanctuary Care is where my mom belongs. I knew it the moment I arrived to check it out. I do agree there were some hiccups during the transition this past summer and I heard the rumors, but I chose to sit down and talk with the Director and hear both sides of the stories and draw my own conclusions. I can’t speak for any other families, but I can tell you how heartwarming it is to see my mom part of a caring community where everyone knows her name (and she’s the quiet type). Finding Sanctuary Care allowed me to fulfill a promise I made to my mom some time ago when we realized with great sadness, that dementia/Alzheimer’s were going to be a part of her aging journey…. that she would be well cared for, safe and treated with the dignity that she so deserves.
4.5
4.5
4.5
4.5
4.5
Benchmark at Rye in Rye, NH
3.7
(51 reviews)
The rooms in this facility are very nice and pretty spacious. They do have quite a few amenities here which is great. The staff is just a delight to work with and they are always helpful. The place is always spotless.
4.5
4.5
4.5
4.5
4.5
Benchmark Senior Living at Robbins Brook in Acton, MA
4.5
(20 reviews)
The staff here is so friendly and caring. They are really great about communicating with the Family. The facility is bright, spacious and clean and it is inviting when you walk in. The level of care here for those who need care is excellent.
4.5
4.5
4.5
4.5
4.5
The Atrium at Veronica Drive in Danvers, MA
4.1
(31 reviews)
There are 68 total Benchmark Senior Living Facilities.
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