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8.8
Review Score
70 Hawthorne Drive, Bedford, NH 03110
We chose the Arbors because most of the staff have been there for years and they have a great ratio of help to residents. Clean, Friendly and the open floor plan. And bright and cheerful. Other families...
The Arbors of Bedford is a dedicated memory care assisted living residence. Unlike other senior living communities, we are exclusively dedicated to caring for people with Alzheimer’s disease and other types of memory impairment.We offer an innovative and award-winning memory care program, Live...
640 Danbury Road, Ridgefield, CT 06877
Everyone has been very nice, helpful & supportive. The food is ok but I hear they are getting a new chef. Room sizes and amenities offered are very nice.
Residents of Ridgefield Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- hour assistance is personally tailored to each resident's changing needs and is provided for by a caring...
700 Chickering Road, North Andover, MA 01845
Mom is doing great at Benchmark! They are the absolute best. The facility is clean and comfortable. Just like home. The staff is wonderful, they are so kind.
Ashland Farm is the premier assisted living community in the Merrimack Valley offering traditional assisted living as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs. If you need help with...
295 Lafayette Rd, Rye, NH 03870
We have been very happy with them. [name removed] expected initially there is a little tweaking to meds and changing over providers but they helped us through the process. Every person that works there have...
Benchmark at Rye ~ only one mile from the ocean, is the Seacoast’s only community devoted exclusively to memory care. Residents live their lives here with dignity in a secure and peaceful setting where they can connect to the people, passions and things that matter most to them.Coastal...
1143 Washington St, Hanover, MA 02339
Everything is a 5! Benchmark exceeded all of our expectations. The staff is amazing! They had really compassion and empathy for those suffering from Alzheimers and their family. At the end of my mother's...
2 Technology Drive, Chelmsford, MA 01863
My father-in-law has a rapidly advancing case of dementia, both vascular, and that brought on by years of alcohol abuse, and deteriorating motor coordination. He requires more hands on care then a normal...
The Atrium at Drum Hill is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling.Each detail of our unique, single story residence...
4 Forge Hill Road, Franklin, MA 02038
I would recommend Benchmark to anyone. Let's just say my wife was adamant that she didn't want to be in assisted living, and the staff certainly heard about it. Benchmark was understanding and patient with...
Benchmark Senior Living at Forge Hill is Franklin's first senior living community. Located on Forge Hill Road less than a mile from routes 140 and 495, Benchmark Senior Living at Forge Hill is a state of the art community that offers a full complement of amenities and supportive services designed...
35 Hamden Hills Drive, Hamden, CT 06518
have found all staff from front desk, dining room, nurses, maintenance to be extremely courteous The pca's that help my mom and the activities director go above and beyond to ensure her well being.
Maple Woods at Hamden is located south of Sleeping Giant State Park on a hilltop overlooking the town center of Hamden, CT. This community boasts skyline views of New Haven and picturesque views of Long Island Sound. We are convenient to shops, cultural, and business attractions. Our superb...
311 Main Street, Shrewsbury, MA 01545
Patient only there 6 days then went to hospital and passed away. So didn't do activities or eat that much but food was a variety and looked appealing. We would absolutely recommend this community to other...
Residents of Shrewsbury Crossings enjoy the pleasure of a close-knit community, the privacy of a spacious apartment home, and the peace of mind that comes from knowing our staff is always available to cater to their individual needs. Our spacious assisted living apartments have room for favorite...
71 St. Johnland Rd, Smithtown, NY 11787
Communication with the family is timely and accurate The staff are skilled in redirecting clients who are anxious or agitated Supervisors and management are engaging and aware of client individual needs I am...
430 Centre Street, Newton, MA 02458
Staff is friendly and responsive. It’s small enough that they know the residents well and clearly care about them. Good range of activities, from games and movies to art, music, and lectures. Food quality is...
Evans Park at Newton Corner in Newton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from doctor’s...
20 Charnstaffe Lane, Billerica, MA 01821
The only improvement they could make would be just the food. Every one is friendly that serves us. Forgot to mention the shower It is one small step & you have to hold shower head & wash at same time I feel...
Benchmark Senior Living at Billerica CrossingsAssisted Living at Benchmark Senior Living at Billerica CrossingsBenchmark Senior Living at Benchmark Senior Living at Billerica Crossings in Billerica, MA is an assisted living community choice for older adults who value their independence but need...
40 Robert F. Toner Blvd, North Attleborough, MA 02763
The administration staff that were in the building were nice. For the time my sister was there she told me she enjoyed the music that's the only thing she participated in, she did tell me she enjoyed the...
126 Smith Street, Waltham, MA 02451
I have dealt with [name removed]- all great people. If I have? or concerns they address them immediately. Recommendation, yes.
Waltham Crossings is a comfortable and casual senior living community, with easy access to the surrounding Metrowest area. Residents of Waltham Crossings enjoy chatting with friends in the fireplaced living room, barbecuing among the gardens, or joining in on a game of cards in the Cape Cod room....
180 Scott Road, Waterbury, CT 06705
The place is gorgeous. My 95 yr old mother in law had a stroke and went from hospital to short term rehab. We were looking for a place for her and your organization suggested the village. We talked several...
The Village at East Farms is a cozy country estate situated on a picturesque, 34-acre wooded hilltop. An authentic covered bridge, lavish gardens, and rolling panoramas provide the staging for a nine-hole putting green. At East Farms you will find private walking paths and gazebos that grace...
25 Cobb Street, Mansfield, MA 02048
I would rate all as a 5 with the exception of a 4 for Quality of care and a 4 for Administration. I definitely recommend this facility and am grateful to have found it through your organization.
The Village at Willow Crossings is an active Senior community situated on a 20-acre woodland campus in the heart of Mansfield, MA. Manicured gardens grace the winding drives that travel through the picturesque campus, accented by the white picket fences of the charming cottage neighborhood. The...
645 Saybrook Road, Middletown, CT 06457
We chose The Village at South Farms because the management was very friendly and when we visited, all of the residents were smiling. Staff morale is much higher than other places.
The Village at South Farms is a cozy 'country estate' with a panoramic valley view that our residents enjoy from the southern-style veranda overlooking its expansive lawns. Lavish gardens surround the community and provide the setting for shaded outdoor seating and walking areas. A terrace off...
1160 Main Street, Leominster, MA 01453
The facility is modern, clean and has more of a home feeling than caring facility. The staff are great. They care about the folks they are caring for
Residents of Leominster Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- Hour assistance is personally tailored to each resident's changing needs and is provided by a caring...
157 South Street, Plymouth, MA 02360
We chose Benchmark because of the staff kindness and understanding of his needs. They always encourage him to join in activities and make him feel like a person instead of a patient. My brother is on the...
Plymouth Crossings is a lively suburban hideaway, convenient to shops and amenities, and just minutes from historic, artistic, cultural and retail centers. Our community is a place people love to call home whether their favorite activity is catching up with friends, watching a performance or...
280 Newtonville Avenue, Newton, MA 02460
All fives. Cabot Park has been a game changer for my mom! The Staff and Manager make all the difference! I would be honored to give more feedback on my appreciation of Cabot Park.
Cabot Park Village offers Seniors an opportunity to live independently, while enjoying a truly carefree lifestyle. Just a short walk from Newtonville Center, Cabot Park Village's location offers residents a wide array of social and cultural activities. Residents enjoy pursuing their interests...
10 Devon Drive, Acton, MA 01720
Staff are warm and friendly. Residents make new friends easily. The activities are engaging - something for everyone. The food is really good!
Benchmark Senior Living at Robbins Brook in Acton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and...
448 Mill Plain Rd, Fairfield, CT 06824
Sturges Ridge is a wonderful community where seniors can enjoy many activities during the day. The dinning room does a great job with many choices for meals and specials to choose from. The staff is always...
A first in Fairfield, Sturges Ridge is proud to bring senior living experiences to the neighborhood. Enjoy the company of good friends, take in the beautiful surroundings, pursue your passions, and explore opportunities to inspire you and further enrich your life. Benchmark Senior Living at...
674 West Hollis Street, Nashua, NH 03062
Be careful reviewing the financials. Sometime "treatment care packages" were added after mom was there. It was sticker shock. They are very responsive to concerns and good communication
Benchmark Senior Living at Nashua Crossings in Nashua, NH is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to...
246A Federal Road, Brookfield, CT 06804
They have treated my sister very well only problem is they don't accept Medicaid and my sister money is running out it's too bad the nice places won't accept people when they don't have any money left.
The Village at Brookfield Common is a haven of tradition and elegance nestled within a community of shops, services, and amenities available to meet your every need, with exceptional convenience. The hillside setting affords a panoramic view from the cathedral-ceilinged dining room, English tea...
199 Chelmsford St, Chelmsford, MA 01824
All good except short staffed. Rugs should be cleaned more often in rooms. [name removed], my mom and sister [name removed] have been residents.
Chelmsford Crossings is an award winning community located in the Merrimack Valley with easy access to both Rte. 495 and Rte. 3. We are a full service assisted living residence designed with quality services as well as affordability in mind. We offer a full array of services in a home-like...
Review Score
2,190 reviewsOut of 10
5 star
57%
4 star
29%
3 star
8%
2 star
3%
1 star
6%
A Place for Mom has scored Benchmark Senior Living with 8.8 out of 10 using our proprietary review score based on 474 reviews in the last 2 years. Over all time, Benchmark Senior Living has 2,190 reviews with an average "overall experience" of 4.3 out of 5.
The place is very, very clean. They are very friendly, too friendly, they creep me out. When I did research they are in line for this section of the country price wise. They offer a wide variety of activities. We use the Alzheimers care. The availability of services and their honesty is what made me choose this community. I felt that others were sort of a bait and switch. The staff seems to be just wonderful it's a really nice facility and is being cared for very well!l
5
5
5
5
3
Benchmark at Ridgefield Crossings in Ridgefield, CT
4.5
(85 reviews)
I have all high praise for them. My mother is there. I thought my mom was beyond assisted living. We were please with them from the beginning. I think we signed my mother up that day! She didn't know she was going. They told us what had to be done and we did it. I go to visit her and she still says she doesn't know why she's there because there's nothing wrong with her but she doesn't know she has dementia. The care is excellent. Mom looks better than she has. When she was home all she wanted to do was sleep. She's walking better, eating better, they're taking care of her. I know that they encourage her to participate in the activities. They have bus trips once or twice a week. I know she was going once a week but now that the weather is colder I don't know if she's going. She's made some friends. One thing is the cost. It is expensive and I just wish they would take like maybe title 19. I know they don't. That's the only drawback; it's expensive. I love all of the staff there. I even bring my dog in there to visit and everyone is so nice, even the people that are there, the patients, get a kick out of the dog. They come and pet the dog and everything. I wish there was something else to be done with the cost but other than that it's been wonderful. I love the director there and they have an Alzheimer's support group every month.
5
5
5
5
5
The Village at East Farms in Waterbury, CT
4.6
(40 reviews)
They probably could improve by adding more staff. Sometimes it takes a little while for them to respond to the call button. My aunt stays very busy there. She loves it there. The food is good. I've eaten there myself. We looked at other places but this seemed like the best place for her.
5
5
4
5
4
MiddleBrook Farms at Trumbull in Trumbull, CT
4.5
(41 reviews)
In terms of service and care and working with the family, I would rate them 5 but in terms of expense I would give them a 4. It's expensive but the care and activities are good. They've been really good with my dad. They're very responsive to him and to the family, and the staff really pays a lot of attention to him. He's on a memory care unit with 24 hr staffing. We were planning to move him into the regular assisted living side but the nursing evaluation determined that he would have difficulty in the open setting without the staff support. They have been very supportive of the family through the process. All of us live out of state and they're really good at keeping in touch. The unit director and activities director are wonderful, the nursing staff is great, and the resident assistants have been terrific. My dad seems to have settled in. His room could be a little bigger, but the biggest drawback is the expense. We're lucky he has the resources.
5
5
5
5
4.5
MiddleBrook Farms at Trumbull in Trumbull, CT
4.5
(41 reviews)
I like that the atmosphere there is beautiful and that the staff really cares. They're really great. I mean, mom has her little quirks and they do a great job accommodating her which is lovely. The care services are very good but sometimes there are certain of the aids and caretakers who don't really do as much as some other ones do. But other than two people or so everyone is fantastic. I think the activities are very good. My mom doesn't really participate but that's just her and her current situation. She can't really participate but there always seems to be things going on. Also, they are always available to take her to doctors appointments and things too which is important.
5
5
4.5
4
5
Benchmark at Ridgefield Crossings in Ridgefield, CT
4.5
(85 reviews)
I give this place a 5+ and a 5++ for the staff! It really is a great place. My brother couldn't be more happy. We like the cleanliness and the warmth of the staff. Starting at the top with the administrative staff all the way down to the servers in the dining area, everyone is great. We also like that it's a very open institution. I mean, the family is welcome to come at any time and that's wonderful.The staff is a very stable staff and I like the amenities. There is always coffee available and fresh lemon water that you can just go and help yourself to. They have a wonderful library and the act are great. Maybe they need to work with the dining room chef because people are not always happy with the selection. They quality of the food is good but the options could be more diverse.
5
5
5
5
5
Benchmark at Ridgefield Crossings in Ridgefield, CT
4.5
(85 reviews)
Outstanding staff and level of care. Extremely well run and managed. No weak links in the chain - every member is well suited, quailified and trained.
5
5
5
5
5
Benchmark at Bedford Falls in Bedford, NH
4.2
(51 reviews)
I could never have gotten better support anywhere than what I got at Middlebrook Farms. The people were outstanding and tremendously helpful to me during this very difficult time. They loved my sister as much as I do.
5
5
5
5
5
MiddleBrook Farms at Trumbull in Trumbull, CT
4.5
(41 reviews)
My parents will not be moving in for another couple of weeks, but we couldn't be happier with this facility. The people on the staff are kind, caring, and loving. It really seems that their goal is to provide loving, caring support for all members of the community. They try to provide a friendly, nourishing environment for all residents. We are very pleased with Bedford Falls.
5
5
5
5
5
Benchmark at Bedford Falls in Bedford, NH
4.2
(51 reviews)
My mother is doing well. We took her off some of her meds, and she is doing even better than before. That probably wouldn't have happened if we wouldn't have moved her. I think that she is getting much better care than she was at her previous assisted living, and this community is very well suited for her. They do a lot of very small group activities, which really get all of the residents involved.
5
5
5
5
4
The Atrium at Veronica Drive in Danvers, MA
4.1
(31 reviews)
Excellent. When forming an opinion of a facility, observe and rate the personnel at all levels first, then the physical facility.
5
5
5
5
5
The Village at Buckland Court in South Windsor, CT
3.9
(55 reviews)
Everyone was very kind and helpful, they helped to turn a very bad situation, that our family was going through into something good. It has only been a few days , mom seems to be adjusting already, everyone has made her feel very welcomed. Hopfully soon she will call it her home. THANK YOU EVERYONE !!!!!!
5
5
5
5
5
Coachman Square at Woodbridge in Woodbridge, CT
4.5
(28 reviews)
Everyone was extremely helpful getting my father in rapidly, and making him comfortable.
5
5
5
5
5
Benchmark Senior Living at Hamden in Hamden, CT
4.4
(48 reviews)
They're amazing, that's all I can say. They have people who have worked there 5 and 15 years and I sit there with G and I just watch the whole milieu for an hour at a time and I know they're not showing off for me, they're happy to relate to them at whatever level they're on. It's a great place, they're really good, they're on top of what's going on with her. The only issue is she had a problem with one of her toenails that maybe we should have heard about it sooner. Her husband had been diagnosed with lewy body dementia and had really gone down hill fast, we didn't have to hire any extra aids, they had the right equipment, they did the two person transfers, the care when he was here was really good, it was better than the 24 hour aids in many ways. Pretty much everybody there is out in the common areas most of the time and the place is designed for people specifically with memory issues and it's quite spacious out of the ones we looked at. It doesn't have a sort of medical feel to it, the staff aren't allowed to wear medical uniforms, they were regular clothes and they have a very active staff. A month ago they had a Hawaiian luau, they invited all the families to go and they have a monthly support group also.
5
5
5
5
5
The Atrium at Cardinal Drive in Agawam, MA
4.3
(27 reviews)
Selected this facility because both staff and residents seemed genuinely happy to be there and because of it's location
5
5
5
5
5
Bay Square at Yarmouth in Yarmouth, ME
4.3
(33 reviews)
Love it and am considering jt
5
5
5
5
5
The Falls At Cordingly Dam in Newton, MA
4.0
(30 reviews)
Very caring, paid extra attention to mom while we moved her in.
5
5
5
5
5
The Village at Mariners Point in East Haven, CT
4.2
(30 reviews)
Liked this the best.
5
5
5
5
5
Benchmark at Stamford in Stamford, CT
3.8
(30 reviews)
It's expensive but it's a pretty good value. I'd highly recommend that place. It's excellent! They take a personal interest, it seems, in all the residents there. Everyweek they have a new activities calender. On a regular basis, almost every night it seems, they have movies. People come in every week - they've had comedians, musicians, they had a cellist. They have field trips to the beach or the shore rather. Every week is chock full of activities of varied kinds for varied interests. My parents weren't keen on moving into a place like that and even they have to admit that it's excellent. They feel like they're being very well taken care of.
5
5
5
5
4
Coachman Square at Woodbridge in Woodbridge, CT
4.5
(28 reviews)
My brother and I toured this facility, both assisted living and memory care. Both my brother and I liked the facility very much, but once again, Mom is not ready to make a move. Fees are a concern.
5
5
5
5
5
The Village At Willow Crossings in Mansfield, MA
4.3
(44 reviews)
There are 68 total Benchmark Senior Living Facilities.
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