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8.8
Review Score
70 Hawthorne Drive, Bedford, NH 03110
We chose the Arbors because most of the staff have been there for years and they have a great ratio of help to residents. Clean, Friendly and the open floor plan. And bright and cheerful. Other families...
The Arbors of Bedford is a dedicated memory care assisted living residence. Unlike other senior living communities, we are exclusively dedicated to caring for people with Alzheimer’s disease and other types of memory impairment.We offer an innovative and award-winning memory care program, Live...
640 Danbury Road, Ridgefield, CT 06877
Everyone has been very nice, helpful & supportive. The food is ok but I hear they are getting a new chef. Room sizes and amenities offered are very nice.
Residents of Ridgefield Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- hour assistance is personally tailored to each resident's changing needs and is provided for by a caring...
700 Chickering Road, North Andover, MA 01845
Mom is doing great at Benchmark! They are the absolute best. The facility is clean and comfortable. Just like home. The staff is wonderful, they are so kind.
Ashland Farm is the premier assisted living community in the Merrimack Valley offering traditional assisted living as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs. If you need help with...
295 Lafayette Rd, Rye, NH 03870
We have been very happy with them. [name removed] expected initially there is a little tweaking to meds and changing over providers but they helped us through the process. Every person that works there have...
Benchmark at Rye ~ only one mile from the ocean, is the Seacoast’s only community devoted exclusively to memory care. Residents live their lives here with dignity in a secure and peaceful setting where they can connect to the people, passions and things that matter most to them.Coastal...
1143 Washington St, Hanover, MA 02339
Everything is a 5! Benchmark exceeded all of our expectations. The staff is amazing! They had really compassion and empathy for those suffering from Alzheimers and their family. At the end of my mother's...
2 Technology Drive, Chelmsford, MA 01863
My father-in-law has a rapidly advancing case of dementia, both vascular, and that brought on by years of alcohol abuse, and deteriorating motor coordination. He requires more hands on care then a normal...
The Atrium at Drum Hill is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling.Each detail of our unique, single story residence...
4 Forge Hill Road, Franklin, MA 02038
I would recommend Benchmark to anyone. Let's just say my wife was adamant that she didn't want to be in assisted living, and the staff certainly heard about it. Benchmark was understanding and patient with...
Benchmark Senior Living at Forge Hill is Franklin's first senior living community. Located on Forge Hill Road less than a mile from routes 140 and 495, Benchmark Senior Living at Forge Hill is a state of the art community that offers a full complement of amenities and supportive services designed...
35 Hamden Hills Drive, Hamden, CT 06518
have found all staff from front desk, dining room, nurses, maintenance to be extremely courteous The pca's that help my mom and the activities director go above and beyond to ensure her well being.
Maple Woods at Hamden is located south of Sleeping Giant State Park on a hilltop overlooking the town center of Hamden, CT. This community boasts skyline views of New Haven and picturesque views of Long Island Sound. We are convenient to shops, cultural, and business attractions. Our superb...
311 Main Street, Shrewsbury, MA 01545
Patient only there 6 days then went to hospital and passed away. So didn't do activities or eat that much but food was a variety and looked appealing. We would absolutely recommend this community to other...
Residents of Shrewsbury Crossings enjoy the pleasure of a close-knit community, the privacy of a spacious apartment home, and the peace of mind that comes from knowing our staff is always available to cater to their individual needs. Our spacious assisted living apartments have room for favorite...
71 St. Johnland Rd, Smithtown, NY 11787
Communication with the family is timely and accurate The staff are skilled in redirecting clients who are anxious or agitated Supervisors and management are engaging and aware of client individual needs I am...
430 Centre Street, Newton, MA 02458
Staff is friendly and responsive. It’s small enough that they know the residents well and clearly care about them. Good range of activities, from games and movies to art, music, and lectures. Food quality is...
Evans Park at Newton Corner in Newton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from doctor’s...
20 Charnstaffe Lane, Billerica, MA 01821
The only improvement they could make would be just the food. Every one is friendly that serves us. Forgot to mention the shower It is one small step & you have to hold shower head & wash at same time I feel...
Benchmark Senior Living at Billerica CrossingsAssisted Living at Benchmark Senior Living at Billerica CrossingsBenchmark Senior Living at Benchmark Senior Living at Billerica Crossings in Billerica, MA is an assisted living community choice for older adults who value their independence but need...
40 Robert F. Toner Blvd, North Attleborough, MA 02763
The administration staff that were in the building were nice. For the time my sister was there she told me she enjoyed the music that's the only thing she participated in, she did tell me she enjoyed the...
126 Smith Street, Waltham, MA 02451
I have dealt with [name removed]- all great people. If I have? or concerns they address them immediately. Recommendation, yes.
Waltham Crossings is a comfortable and casual senior living community, with easy access to the surrounding Metrowest area. Residents of Waltham Crossings enjoy chatting with friends in the fireplaced living room, barbecuing among the gardens, or joining in on a game of cards in the Cape Cod room....
180 Scott Road, Waterbury, CT 06705
The place is gorgeous. My 95 yr old mother in law had a stroke and went from hospital to short term rehab. We were looking for a place for her and your organization suggested the village. We talked several...
The Village at East Farms is a cozy country estate situated on a picturesque, 34-acre wooded hilltop. An authentic covered bridge, lavish gardens, and rolling panoramas provide the staging for a nine-hole putting green. At East Farms you will find private walking paths and gazebos that grace...
25 Cobb Street, Mansfield, MA 02048
I would rate all as a 5 with the exception of a 4 for Quality of care and a 4 for Administration. I definitely recommend this facility and am grateful to have found it through your organization.
The Village at Willow Crossings is an active Senior community situated on a 20-acre woodland campus in the heart of Mansfield, MA. Manicured gardens grace the winding drives that travel through the picturesque campus, accented by the white picket fences of the charming cottage neighborhood. The...
645 Saybrook Road, Middletown, CT 06457
We chose The Village at South Farms because the management was very friendly and when we visited, all of the residents were smiling. Staff morale is much higher than other places.
The Village at South Farms is a cozy 'country estate' with a panoramic valley view that our residents enjoy from the southern-style veranda overlooking its expansive lawns. Lavish gardens surround the community and provide the setting for shaded outdoor seating and walking areas. A terrace off...
1160 Main Street, Leominster, MA 01453
The facility is modern, clean and has more of a home feeling than caring facility. The staff are great. They care about the folks they are caring for
Residents of Leominster Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- Hour assistance is personally tailored to each resident's changing needs and is provided by a caring...
157 South Street, Plymouth, MA 02360
We chose Benchmark because of the staff kindness and understanding of his needs. They always encourage him to join in activities and make him feel like a person instead of a patient. My brother is on the...
Plymouth Crossings is a lively suburban hideaway, convenient to shops and amenities, and just minutes from historic, artistic, cultural and retail centers. Our community is a place people love to call home whether their favorite activity is catching up with friends, watching a performance or...
280 Newtonville Avenue, Newton, MA 02460
All fives. Cabot Park has been a game changer for my mom! The Staff and Manager make all the difference! I would be honored to give more feedback on my appreciation of Cabot Park.
Cabot Park Village offers Seniors an opportunity to live independently, while enjoying a truly carefree lifestyle. Just a short walk from Newtonville Center, Cabot Park Village's location offers residents a wide array of social and cultural activities. Residents enjoy pursuing their interests...
10 Devon Drive, Acton, MA 01720
Staff are warm and friendly. Residents make new friends easily. The activities are engaging - something for everyone. The food is really good!
Benchmark Senior Living at Robbins Brook in Acton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and...
448 Mill Plain Rd, Fairfield, CT 06824
Sturges Ridge is a wonderful community where seniors can enjoy many activities during the day. The dinning room does a great job with many choices for meals and specials to choose from. The staff is always...
A first in Fairfield, Sturges Ridge is proud to bring senior living experiences to the neighborhood. Enjoy the company of good friends, take in the beautiful surroundings, pursue your passions, and explore opportunities to inspire you and further enrich your life. Benchmark Senior Living at...
674 West Hollis Street, Nashua, NH 03062
Be careful reviewing the financials. Sometime "treatment care packages" were added after mom was there. It was sticker shock. They are very responsive to concerns and good communication
Benchmark Senior Living at Nashua Crossings in Nashua, NH is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to...
246A Federal Road, Brookfield, CT 06804
They have treated my sister very well only problem is they don't accept Medicaid and my sister money is running out it's too bad the nice places won't accept people when they don't have any money left.
The Village at Brookfield Common is a haven of tradition and elegance nestled within a community of shops, services, and amenities available to meet your every need, with exceptional convenience. The hillside setting affords a panoramic view from the cathedral-ceilinged dining room, English tea...
199 Chelmsford St, Chelmsford, MA 01824
All good except short staffed. Rugs should be cleaned more often in rooms. [name removed], my mom and sister [name removed] have been residents.
Chelmsford Crossings is an award winning community located in the Merrimack Valley with easy access to both Rte. 495 and Rte. 3. We are a full service assisted living residence designed with quality services as well as affordability in mind. We offer a full array of services in a home-like...
Review Score
2,190 reviewsOut of 10
5 star
57%
4 star
29%
3 star
8%
2 star
3%
1 star
6%
A Place for Mom has scored Benchmark Senior Living with 8.8 out of 10 using our proprietary review score based on 474 reviews in the last 2 years. Over all time, Benchmark Senior Living has 2,190 reviews with an average "overall experience" of 4.3 out of 5.
They've been absolutely wonderful so far! The staff are friendly, professional, and extremely accommodating. They were incredibly helpful during our search and move-in process and really saved the day during a stressful time. They're always very responsive in terms of both care and communication with families. The facility itself is always clean and well kept, and the services and activities provided are great. The only complaint I'd have is that they could have a bit more of a focus on evening activities, and I'd like to see them show more modern films when they watch movies.
5
5
5
4
5
River Ridge at Avon in Avon, CT
4.4
(54 reviews)
It's beautiful and right on the water. Nancy was just phenomenal, even after we didn't choose them she would follow up and offer help. They just didn't have any availablility when we looked. We really liked this place.
5
5
5
5
5
Academy Point at Mystic in Mystic, CT
4.3
(36 reviews)
I'm telling you, I cannot praise the staff enough. They were so wonderful to my husband and myself. It was a little on the expensive side. I saw the other residents really getting engaged and social in the activities. The parking seemed to be somewhat limited. They were the only ones of the places we looked at ready to help. And the director of nursing was able to see through the medication he was on during the assessment. They really embraced both of us, he passed away, and even now some of them will call and check on me and see how I am doing.
5
5
5
5
4
Benchmark Senior Living at Hamden in Hamden, CT
4.4
(48 reviews)
My only concern is the way the prescriptions are done, the pharmacy they use isn't a preferred pharmacy (at least for our insurance) and this may cause issues. They will work with you and let you change pharmacies but families may want to look into that, or be aware of it. Other than that hiccup we are happy. The food is delicious, I don't know how they get their pork chops so tender. They are clean and friendly, and quick to respond to needs and concerns. There are plenty of activities.
5
5
5
5
5
My mother is very happy with her care and her new surroundings! She loves the food and has met a lot of interesting people. Her apartment is very nice and just the right amount of living space for her. The staff has been very helpful to her (and to me) in helping her make a smooth adjustment to assisted living.
5
5
3.5
4.5
3.5
Benchmark Senior Living at Forge Hill in Franklin, MA
4.3
(43 reviews)
We've been very happy with our experience at The Atrium. The food is pretty good. I can't really think of anything that could be improved or done any better.
5
5
5
5
4
The Atrium At Drum Hill in Chelmsford, MA
4.6
(34 reviews)
I am very satisfied with the place. I had my doubts of whether she would be able to adjust or not, they have done quite well. She seems to be acclimating and enjoying herself. They have pretty good food as she has a good appetite. Overall we are very happy.
5
5
5
5
5
The Village at East Farms in Waterbury, CT
4.6
(40 reviews)
We are very pleased with the help and direction we received from all associated with A Place For Mom.We were extremely fortunate to find a lovely setting at Plymouth Crossings in Plymouth that offer sunny large apartment-like rooms. Very pleased!
4.5
5
4.5
4.5
4.5
The whole experience was great from the search to move in. The staff at Putnam Farms is fantastic. They made my mom feel at home through the process and especially for the first few days after move in. Even on move in day The staff went out of their way to introduce themselves to our family and spend time with my mom to ease any anxiety. The facility is great and nicely decorated. Food is fantastic and there are plenty of activities all day long. My mom loves her new home. I would highly recommend Putnam Farms.
5
5
4
4
4
Benchmark Senior Living at Putnam Farm in Danvers, MA
4.5
(33 reviews)
They haven't said no to anything I've asked, they are very accommodating. The food is pretty good. They need more guest parking. I really like the staff and the facility is beautiful and the apartment space is nice. You could tell by the way that they interacted with the residents, that they really care, they knew everybody's name and are very friendly.
5
5
5
5
4
The Village At Willow Crossings in Mansfield, MA
4.3
(44 reviews)
I spent a lot of time at GF while Mom was adjusting to the change. I was impressed by everything I saw and experienced- the management, staff, cleanliness, accommodations, food, activities. I would recommend GF to anyone.
5
5
5
4.5
5
Greenwich Farms at Warwick in Warwick, RI
4.4
(57 reviews)
We're very pleased with this place so far. The accommodations are very very nice, the one room apartment we picked out is very spacious. One of the main reasons we selected this place is that they've got a great program for veterans. I'd give them top marks across the board, it's a great looking place, the staff are all friendly, and the care and activities are good.
5
5
5
5
5
MiddleBrook Farms at Trumbull in Trumbull, CT
4.5
(41 reviews)
We're very pleased with the job they've done so far! They're always willing to do anything they can do make the resident or the family feel safer and more comfortable. The staff are wonderful as well, very compassionate and caring. The facility itself is nice looking, and they always keep it clean and presentable.
5
5
5
5
5
The Village at East Farms in Waterbury, CT
4.6
(40 reviews)
A Place for Mom is a wonderful service and without my advisor, I would not have found Arbors. Arbors was a perfect match for my mom's needs. As soon as I walked into the reception area, it felt homey. The tour of the facility was impressive. The building itself was clean, the atmosphere was warm and friendly, the residents welcomed me and talked about how much they liked it there. The staff is amazing, from the front desk, to the administration, to the direct care staff. On my first visit to see mom, she looked happy and content. She said she loved it there. It was like a permanent vacation. God bless my mom and all her caregivers. I happily recommend Arbors to other families currently caring for aging parents, who may start recognizing their loved one will need more care than the family can provide in the future.
5
5
5
5
5
Arbors of Bedford in Bedford, NH
4.1
(81 reviews)
I have been very impressed with the staff, services, food and activities at PC. Most important though has been the care and compassion that the nusing aides have demonstrated. My Mom needs level III care which means she needs help with everything from bathing to dressing and everything in between and from what I have observed and what my Mom tells me - the nursing aides and the nurses are very patient, helpful and compassionate. I know it's not easy work at times but they always treat my Mom with respect. I also want to say that Hanna, the food services director and Jane the activites director have been terrific in reaching out and making sure my Mom and our family needs are addressed. They provide personalized service and attention. Kelly the Community Director really helped me with all the details in getting my Mom transitioned into Plymouth Crossing. from an appearance standpoint - I don't think you could ask for anything more. everything always looks and smells clean and up-to-date. They do a terrific job decorating for the holidays making it feel more like "home". I think the best wat to say it is that everyone I meet there seems to really be aapssionate about their work and the place they work for and that comes across in how they treat each resident and the family members.
5
5
5
5
5
First of all, Elaine was very understanding, knowledgable, & caring. She followed through efficintly and called me to check on our progress. She called and referred us to Denise at Sanctuary who was so accomodating and fleible about our need for immediate placement. She bent over backward to give us a tour and come in on her time off to get paperwork done. She handled my Mom expertly and kindly. All the staff members (front desk, aides, recreation dept., memory care person) are friendly, caring, respectful and try very hard to please both family and resident. Even the chef cares and makes accommodations as needed with fresh homemade meals. The nurses & physical therapy are equally professional, knowledgeable and caring. They are able to make adjustments and suggestions for improvements, as needed. During a recent hospitalization for my Mom, the staff sent teh appropriate medical records wiht her, kept in touch with me and other family members as well as visiting my Mom in hte hospital for evaluation. I couldn't have found a better place for my Mom and as a medical provider, I am very picky. Plus the place is beautiful and well laid out.
5
5
4.5
3.5
5
Benchmark at Rye in Rye, NH
3.7
(51 reviews)
We've had a very positive experience with them so far. The staff in particular stood out to us when we were looking for options, they're very hands on and very friendly. There's some room for improvement with the food, but overall a very nice place.
5
5
5
5
5
The Falls At Cordingly Dam in Newton, MA
4.0
(30 reviews)
Mom has lived here before, and the service was great. Unfortunately this community specializes in memory care, which isn't what Mom was needing for long term care. This location was also not good for us in terms of being convenient for family to get to, but otherwise it was very good, and they treated Mom great.
5
5
5
5
5
Harbor Point at Centerville in Centerville, MA
4.1
(12 reviews)
We've been very pleased with everything here so far. They take great care of Mom, the staff are all very friendly and helpful, and they keep her busy with plenty of activities. They do a Saturday van ride around town to a few locations that she seems to really enjoy. We did have one minor issue when it came to her care, but they resolved it quickly and were happy to make the changes we needed.
5
5
4.5
5
5
My Dad has been here about a month, and so far we couldn't be happier! I was really impressed by the staff when I met them, I spoke with the head nurse and several caregivers. It's very secure, as well.
5
5
5
5
5
Benchmark Senior Living at Putnam Farm in Danvers, MA
4.5
(33 reviews)
There are 68 total Benchmark Senior Living Facilities.
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