Avalon Memory Care

Our mom has been at the Avalon Hughes Cirlce home now for over a year. She was living for a short period of time when she first came to Dallas at a group home in Carrolton. After only a few weeks there, she developed paranoia and was mean and angry and had behavioral issues which was not like our mom at all. The staff at that home and the owner recommend we put our mom on hospice. We agreed to do that. Hospice gave her lots of medications to calm her down and then on one day the hospice nurse suggested to me that some of these behaviors could be environmental and highly recommend that my brother and I look at some of the Avalon group homes. She told me she had patients at several and was very impressed with their care. [Removed] took my brother and I to some that were close to my home and work and when we went into theHughes home we instantly felt comforted by the amazing staff at this home. [Removed], the house manager, has been with Avalon for a long time and she is amazing!!! She is warm, approachable and easy to talk with. Her staff of [Removed] are all fantastic. Each one cares about the residents and truly knows what they like and how to get them to be engaged in the home. There is truly a sense of family there and whenever I visit my mom she is happy and content and loves her home. My brother lives out of state and when he comes to visit mom, although it is sad to see our mom decline in her Alzheimer's disease, he like me is beyond happy that mom is well taken care of, loved on and always clean and smelling fresh!! On a side note, after only a very short time at the Hughes home mom was released from Hospice and her behaviors and paranoia almost stopped immediately when she went to Hughes.[Removed] and I joke that the nurse was right about the environment- my mom is in a place that she feels safe and loved and is thriving and on NO BEHAVIORAL MEDS and IS SO HAPPY!! It is a sad disease for our family to watch mom but it puts us in a great mood to know that [Removed] and her team love on mom when we can't always be there!!! Avalon Hughes is wonderful!!!

We have been so fortunate to entrust the care of our Mother to Avalon. They are a wonderful facility and care greatly for their clients. The facility is very clean, and the staff is always welcoming, friendly and responsive. We have stopped in several times unannounced and have always received warm welcomes fromthe caretakers and found the facility clean and my Mom well cared for. We are blessed to have found Avalon and for the care they provide my Mom when she needs it most. Their values, customer service ethic, and pride in what they do shines. Avalon has my highest recommendation for anyone needing care for these special needs.

I was very frustrated where my mom was previously located. I did a Google search on dementia care in Arlington, TX . Avalon was the first place listed. I reviewed their website, in which they happened to offer a Move In special. I spoke with Jon who was very cordial and listened to my concerns and what I was looking for in place for my mom. Once I visited the facility, I was very pleased with the layout and the number of Caregivers ratio to resident. They have the recliners so that the residence can have their feet elevated. This was an absolute plus, because my mom's ankles and feet were swollen and this really helped her tremendously. My mom has been at Avalon for almost 2 weeks and she seems very relaxed and no longer anxious. The staff is very attentive and have been there for longer than 10 years. That says a lot, as Caregiver that they enjoy what they do and really care about the residence.

I would absolutely recommend Avalon at Willow Bend II. My mother is doing very well, it's working out just great. I have family who drops in randomly and she is always being well-taken care of. We are very pleased with this home.

We had my Mother in an assisted living. It was a nice place & I really had no problem with them. As my Mother's condition worsened she required more care than the assisted living could provide. Avalon has truly been the answer for her. They have the ability to observe her on a more constant basis due to the number of staff members to patients they have. Nothing but high praise for Avalon and the care they provide.

I am happy to see my father is liking the care from this community.y The staff are nice and attentive to his needs. The community is clean and he is enjoying the variety of the meals. He is offered to participate in the activities. We like knowing that he is happy and getting great care. We do recommend this community for th good value and care that is received.

After my mom feel and broke her hip requiring a partial hip replacements, she needed more than skilled nursing due to her increased memory loss . Avalon Willowbend in Carrollton is everything we expected. It's only been 2 weeks that mom has lived there, but much to our family's surprise because she was living in her home prior to the surgery, she is very happy and content. She is enjoying the food, likes the staff and the other people living there. One of our family or friends visits with her everyday which I feel is a huge factor with her happiness. The staff at Avalon welcomes our visits and phone calls. I feel Avalon's mission is to care for each of its residents on a personal and individual basis and that is hard to find in any priced facility. I hope that continues no matter how long she lives there.

Dad has been in Avalon a little over two months. He seems to be happy . All employees are very attentive, out going and are exceptional in caring for people with memory problems. [Removed] is committed to insuring all residents receive the best care possible. Dad is very happy with meals. They do not permit patients to remain in their room, but strive to get them involved in all activities.

After a thorough search for good memory care in the area, my sister and I both knew Avalon was the place to be for our mom. The facility is clean and well kept. The care philosophy was not cookie cutter but was customized based on the residents' needs. The size was more like home with only a dozen or so residents. We wanted to avoid a "facility" of numbers where your loved one could easily get lost in the shuffle. What amazed us even more over time (mom has now been there 1 and 1/2 years) is the gentle hearts and genuine care of the staff. Avalon has managed to attract the best and manage the culture. When we take mom out for holidays or other visits outside, she can't wait to go home (Avalon) and is happy when she is back. Thanks to them, we are able to spend quality time with mom when we visit and sleep a good night sleep when we are away knowing that our mom and our best friend is in good hands. We are truly blessed to have found such a place and people who care!

This is very nice place, and my father is doing very well since his move here. I'am pleased with all they have done for us. I know he is safe, and receiving great care. It is well-kept community, they do a good job with the cleanliness. The staff is very friendly too the residents, and the guests. I'am very pleased with the staff. Everything has worked out very well, and I would recommend this community. It has a very homey atmosphere.

My father was here for a year until he passed away. I cannot speak highly enough about Avalon Memory Care. It's like a huge family, all taking care of each other there. [Removed] and [Removed] are terrific. [Removed] is the head nurse and is just so sweet and caring to all of her patients. The cooks are [Removed] and [Removed] and besides preparing the most delicious home cooked meals, they are fun and loving towards the patients and their families. The activity director, [Removed], is just about the nicest person you have ever met and has the patients making creative items, reading stories, and even playing poker. I recommend this location to anyone in the area. My dad had been in two other locations before moving here, and this was the best decision we've ever made for him.

I was happy with the care that my mother received here. The food was appealing and very good.The staff was very nice and always attentive to her needs. They d offer activities to residents who want to participate. We would recommend this beautiful community for the value and the care that is received by the families.

Our mother lived in the home 4 weeks before she recently passed away. She was also under Harris Hospice care! Her large bedroom had 3 windows and a walkin closet. She shared a large bathroom but this was never a problem. The staff showed compassion and love to all of the residents and their families. The residents were visited almost daily by loved ones! Our mother never experienced bed sores or was left in soiled clothing! She was bathed and had her pjs changed EVERY day! The staff sanitized the entire house daily! This is an excellent location.

II am very happy with the care that is given here to my dad. The staff are outstanding and always keepling me informed on his progress and any changes in the community even if my father is not affected. The food is appealing. They offer my father activities to participate in. We find the community to be clean. I know that he has excellent care here. I would recommend other families come and tour it for themselves, I am sure they would be happy with the value and excellent care.

my brother was able to tour this community. He was not happy due to to the odor. He found that other residents were not active and seemed not to have anything to keep them active and that is one thing that we really needed for our mom to stay alert and active. The food seemed to be appealing. The community was not a good choice for care here. Families might take a tour to consider the care that is received here.

I toured this community for the care for my mom. I liked the staff who were available to answer my questions. The community was clean and maintained. It did appear that they had activites. I wanted a smaller community for my mom's care. Over all families would like this for a good place and a good value.

I am very happy with the care that my mom is getting from the nice and caring staff that are available. They do have some activities that are offered. The meals seem to be alot of chicken alot and a little too often it is served. I would suggest that families check out this community for a smaller yet nice community for good care.

We were very, very pleased with this community and the staff. They were really good with my mother in law. They did everything that needed to be done. I would recommend them to friends and family. Just a wonderful place.

My grandmother has been at Avalon in Keller for 3 months now. My whole family could not be more pleased with the care she is receiving there! Most importantly, she nows calls Avalon her home. [Removed], the director, is top notch. She is an expert at caring for people suffering from Alzheimer's & dementia. Her heart for people is evident In what she does & her humor makes it fun to be there. The facility is very clean & fresh smelling. The staff are attentive and friendly. I've eaten there twice & the food is excellent! We checked out several places in the Keller & Southlake area before choosing Avalon. We are happy with our decision & I highly recommended Avalon in Keller.

This is a great community. The staff is caring and very helpful. They do offer activities to help keep active. The community is clean and well taken care of. Highly recommend to other families for good care.