Avalon Memory Care

The decision one makes to remove a loved one from a safe, controlled environment at home and into a new and strange one is a tough decision to make. It is also, frequently, done at a desperate time. We are extremely grateful for the gentle, thoughtful, and proactive care Avalon has given my father during his time with them as well as the friendship and love that the staff also generously extended to our family.

I cannot say enough good things about the fabulous staff and amenities at Avalon. They have many activities to keep seniors busy and connected if they so desire. The staff and caretakers there are exceptional in every way. My mother lived there for almost 4 years, until her recent death. I will miss the staff at Avalon Memory Care as they became extended family members. They treated my parents and us like family.

I couldn't found a better place for my dad. They were kind and loving to him always. His needs were taken of completely during his time there. I could not recommend them any more highly! This was a great place!

My father was happy and always well-kept and clean and most of all safe. All the employees were happy doing their jobs with purpose. They engaged with dad and made him laugh. I witnessed them always being kind and gentle and patient. In addition, Dad was well fed with their deliciously prepared food.

My grandmother spent her final days at Avalon and we couldn’t have asked for a better place to care for her. The caregivers are attentive and kind, and many of them have been with Avalon for years. If you are looking for a place to love on you and your family in a season that is inevitably difficult, Avalon is a wonderful choice.

We placed our mother in Avalon Memory Care last year because she had developed a neurodegenerative disorder with severe cognitive impairments. Before that, we had been taking care of her at home with 24-hour assistance from caregivers. Much to our surprise, Mom appears happier now here than she had been at home, probably largely because of the increased stimulation she is receiving from other residents and staff, as well as the various scheduled activities. Meticulously clean, and tastefully decorated, and unlike many assisted living facilities I've visited, does not smell. The meals are healthy, and the residents always look forward to them. We have never witnessed anything but the best care.

My mom recently passed after spending 6 years at Avalon Memory Care at McKinney Ranch, McKinney, TX. The folks at Avalon have always been wonderful to my mom. She was in a safe and loving environment. I would highly recommend Avalon to anyone.

Avalon Memory Care has been great for us and takes great care of my father. They've taken care of everything and watched carefully. It's wonderful that they can arrange any necessary doctor visits. I work outside the city during the week so it's difficult for me to handle any such arrangements myself. My aunt also appreciates how well my dad is being cared for.

I recently had the need to look for a care facility for an ailing friend. I was referred to Avalon Memory Care and what a nice surprise I found. The facility was clean, and bright and had a very upbeat and professional staff. The staff are so positive and gentle and give each resident the individual care they require. The activities director is continually looking for stimulating activities for the residents - in just two weeks my friend has participated in flower arranging, exercise class, dancing, and sing-a-longs with a live piano player. It feels wonderful to know that she is being so well cared for. I would highly recommend this facility to any family looking for a wonderful, caring, facility for their loved one with dementia.

Since the new management took over, the improvements at Avalon Memory Care have been remarkable. The facility now feels like a second home, especially thanks to the incredible caregivers, Gabriel and Raymundo. Their kindness, love, and genuine care for the patients are evident in everything they do. They treat each resident as if they were their own grandparents, creating an environment of warmth and compassion that is truly unique. Gabriel and Raymundo's dedication makes Avalon Memory Care stand out as an exceptional memory care facility. Highly recommended!

We would rate a 5 for all categories! We are happy with the care! The staff did a wonderful job! They were friendly and helpful! He was always clean. They took very good care of him! He loved the music when it played in the dining room. They did a phenomenal job with Thanksgiving! We have no complaints at all! It was a good sign that there is no staff turnover since he started there.

Avalon has so many ways to support your family during so many difficult decisions and care. [name removed]and many employees within Avalon go beyond just doing “their job” and truly seek to support families and bring true care to patients in the Avalon facilities.

After considering other assisted living facilities, we moved our 93-year-old dad to Avalon Memory Care. All of the staff are so warm and caring. They are well-trained and friendly. The welcoming living room near the dining room and open kitchen is ideal because the staff can see all of the residents at all times. The backyard is beautiful. They really encourage families to visit by planning family-friendly events and performances.

Fourteen months ago it became apparent, after being diagnosed with Alzheimer’s and having had a hip replacement, that we would need to find a care facility for our dad. After visiting several places, we chose Avalon. That was the best decision we ever made! Though dad was often very difficult, the caregivers ([name removed], [name removed], [name removed] and more) continued to love him as their own father/grandfather. Not only did he receive excellent care and attention, but our family was cared for as well. One week ago today, dad had a neurological event which caused him to decline very rapidly. My heart was touched and I was brought to tears as I watched caregiver after caregiver quietly walk into his room, gently touch or kiss his forehead or cheek, and speak loving words over him. He passed away yesterday having been well loved by his Avalon family. I cannot recommend Avalon highly enough.

Mom spent the final 8 months of her life in Avalon Memory Care in Allen. The staff was great. There was rarely a day that my brother or I did not come by and they were always friendly to us and did their best to make Mom comfortable and happy. We really appreciated them for everything they did.

It was my privilege to have my sweet wife [name removed] under your care from [date removed]. While it certainly was not in our plans for this to happen, Avalon came to us through what I am convinced was divine intervention. She certainly preferred to be at home, but hospice care through Allstar was required, and the constant attention and compassion she received while she was there was beyond reproach. I came to visit her every day for the 22 days she was there, and I was by her side in the early morning hours of [date removed] when the Lord called her Home. I am weeping while I'm writing this, but I again thank you for everything.

Avalon Memory Care home was a godsend in the worst time of our lives. They cared for my father like he was their own for the last year of his life. They were very communicative and available to us for questions and support. Highly recommend Avalon if you find yourself in the position to need dementia care services.

Avalon in Lewisville, TX provided excellent care for my family member the last two years of his life. The staff was attentive and very helpful. I would highly recommend this place for care for your loved one.

Our family had a wonderful experience with Avalon-from the initial tour until the day we left. Lock and her staff provided information when we asked questions, communicated with us frequently, and addressed concerns when we had them. The staff loved on my dad, even when he wasn't very loveable! It is a small, well-maintained facility. I highly recommend.

My brother and i are so thankful we found Avalon Memory Care. Our mother was in another facility prior to Avalon Memory Care. The prior facility was a horrible nightmare. Avalon Memory Care is the opposite. The manager [name removed] and the entire staff is wonderful, they're very helpful and kind to all of the residents., it is always clean, and we have no problem reaching them. All of Mom's physical needs are met on a daily basis, they take very good care of her.