Agemark

The food has gone down as I hear corporate is making out the menu. Management lets it go in one ear and out the other. The aids are working hard to keep up

Okay. Staff is helpful. Helps me out. I'm paralyized from the waist down. Food is not good though. Have to order off a limited side menu to replace what is served as a regular meal. Place is kept clean. Staff is friendly.

We choose Astoria because it is in Oakdale, near friends. The staff was always friendly and helpful. They listened and made our friend comfortable. The med-techs were especially caring to the our friend and to us. I could not have chosen a better place for our friend to spend the rest of her life.

Generally things are going well. The piece of mind I have is tremendous. They could use a full time driver to take residents to appointments and a wider variety of activities. It is expensive but not as much as other facilities we toured. My mom does not need any assistance currently, but when she does, it will be costly. It was not an easy transition for her, but they were very supportive and caring. It's also a beautiful facility.

The staff at Holland Farms have been friendly, helpful, and caring. Common spaces are clean, though Independent Housekeeping needs improvement. My father is safe and happy here- and that makes his family happy as well!

My overall best and positive experience has been with "A Place for Mom". Simply the professionalism and efficiency to help things go smoothly. Kingston Bay was a very good experience for the most part. Leah and Mariah were caring and eager to work with you. But I have discovered that the nursing staff has failed to meet expectations. I felt that he was not on top of my mom's health needs. That was disconcerting at times. Also felt that some things fell through the cracks regarding physical therapy. Connection with doctors and nurse seemed vague. An unprofessional staff decision was made to block a family member from seeing my mom. All that to say is that my mom has been a hand full and made it quite stressful for everyone.

I have a high standard, but when I was looking for a Memory Care facility for my husband I visited 7 or 8 communities, considering everything, Serra Sol was one of the better ones. For specific and better care for our loved one, I will go there in person and do it myself. All the activities are one fits all type, not to the individual needs and level of understanding. I would recommend this community to other families based on the experience we have had so far with Serra Sol

I would recommend it to other families.

There has been a lot of staff turnover as of late, so a lot of newcomers and then the newcomers leave and more newcomers It makes it very difficult for residence to be more known by their caretakers and develop better relationships with their caretakers I have also found lapses in some basic things such as laundry The good thing is that when it is pointed out, it typically is addressed, but it does require staying on top of it Recently a change of ownership of Sage has occurred, and the transition was very bumpy. Very poor communication and substantial increases in cost. It created such an uproar that they caused on increasing the costs.

The staff is friendly, location is convenient, it's very clean, the food is excellent, and the staff is quite flexible with eating times. There is ample opportunity for people to take part in numerous activities. I get somewhat frustrated with the response tome to questions/concerns we have had. But, we must understand they are dealing with numerous community members, who all have families who may have questions. It's just that since we are new to this I feel we have more questions that need to be addressed. I'm certain that will slow down and everything will We just fine. All staff members we have interacted with have been kind and flexible. And the community members, wow, they are so welcoming!

I most like the friendly and dedicated staff and the nice facilities. I like least that the staffing levels seem too lean in Memory Care at times to support all the resident's needs in a timely manner.

We picked this community because the price is fair, the room is spacious , facility has only 23 rooms , and the staff is very friendly. It's all one story. I would recommend to others.

I think the staff could try to encourage the tenants to get more involved with activities & going to the restaurant for meals rather than just delivering meals to them. (Sometimes food is cold) I picked it because [name removed] was very convincing in her presentation, it's beautiful, clean & reasonable priced.

Overall our family really likes the friendliness of the staff. They have a lot of patience with her. I don't like that after 6 pm you have to call someone to get in or out. Sometimes, you have to wait a while.

Our loved ones room is not very well taken care of when it comes to the cleanliness. Mom doesn't like the food Not sure how to rate the overall value for cost. It's a wonderful place but very expensive. If mom didn't have her long term care insurance, she wouldn't be able to afford it. Based on the experience we have had so far, we would recommend this community to other families.

I chose Astoria because I had a great tour and they assured me they would be accommodating to my mom's needs. I like the fact that they have a separate memory care unit. Besides the above I would tell a friend about the salon and activity options.

We chose this location because it is closer to our home to make it easier to visit and attend appointments. The facility is also very nice and staff are helpful and great working with my difficult grandfather.

Sage Mountain Senior Living is an absolutely beautiful facility. For those still active, I think that they need to have more exercise or activities to keep those individuals busy. I think they were getting a new activities director or maybe there are more things to do now though. The musical entertainment for special occasions was great. I would recommend Sage Mountain to others who are looking.

This facility has been pretty good. The staff is all great. They're always friendly and outgoing. They're good at their job, just overwhelmed. The staff has good intentions, but the follow through isn't always there. I'd love to see them add more staff to help with that. One issue caused by being understaffed has been medication management. Medications aren't always given on a consistent schedule, which can be an issue for certain meds that should be taken on a consistent basis. The other issue has been daily trash collection, it's a hit or miss. Again, more staff could help improve that. The food is ok, but the quality could improve. It seems to be more like elementary school lunches and not well balanced. They do offer a lot of activities. I think it's a nice place, I would just like to see more staff. Overall, I would recommend this facility to family and friends.

We had a good tour experience with Astoria in Tracy. The reason we did not choose this facility was because it was fully focused on memory care and my loved one did not need that type of care yet.