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8.6

Review Score

1,381 reviews
35 communities
1 senior living award community
Starting from $X,XXX/mo
1 community video

12 Oaks Senior Living community listings

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Lucas Court

2910 Toccoa Rd., Beaumont, TX 77703

Starting at$X,XXX+ monthly
8
8 Photos available
9.8
Review Score
134 reviews

I would recommend Lucas Court to every one. My mom and family love it there. The one thing that could change is the food. Most of the times its not good.

Provides: Assisted Living

Lucas Place is an award winning assisted living community in Beaumont, Texas. Beaumont is known for its many museums, the South Texas State Fair, Beaumont Jazz & Blues Fest and the annual Dog Jam rock concerts. We provide outings and transportation so that residents can enjoy these community...

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Broadmoor Court

2601 E. Villa Maria Road, Bryan, TX 77802

Starting at$X,XXX+ monthly
7
7 Photos available
10
Review Score
80 reviews

It's a small facility and they treat you like family! Would definitely recommend. If you think you might want to move in, get on the waiting list.

Provides: Assisted Living

Broadmoor Place is an assisted living community located in Bryan Texas just north of Camelot Park and Blinn College. Bryan offers our residents many recreational and sports related activities. We provide transportation downtown for shopping, entertainment and dining as well as to activities in...

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Strake Court

1701 Westview Blvd., Conroe, TX 77304

Starting at$X,XXX+ monthly
8
8 Photos available
9.6
Review Score
57 reviews

The staff have been very helpful to us and have taken great care of the parents. Everyone is kind, and the place smells great.

Provides: Assisted Living

Strake Place is located in Conroe, Texas. We are halfway between Lake Conroe and Sam Houston National Forest. Both natural areas provide beautiful trails for our walking club as well as opportunities for picnics and bird watching. History enthusiasts will enjoy the nearby Lone Star Monument and...

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Mackenzie Court

8609 Boston Ave., Lubbock, TX 79423

Starting at$X,XXX+ monthly
6
6 Photos available
9.5
Review Score
59 reviews

We are very happy with Mackenzie Court and my mom says she loves it!! There was a little bit of an adjustment period With her getting used to it and not knowing anyone, but she will not be leaving. She is...

Provides: Assisted Living

Mackenzie Place is located in the heart of Lubbock, Texas, just one mile west of McCollough Park. They say everything is bigger in Texas; well that includes the hearts of our wonderful staff. We treat every resident and their family as if they were part of our family. Our residents love that...

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Grayson Court

3001 W Crawford Street, Denison, TX 75020

Starting at$X,XXX+ monthly
8
8 Photos available
9.4
Review Score
38 reviews

It is a smaller facility where the staff gets to know their residents. The administration acted promptly when I had a request. The food is delicious.

Provides: Assisted Living

At Grayson Place, our assisted living community, residents are at the center of our small, homelike community. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and coordination of care....

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The Cedars of Woodland Hills

7345 S 99th East Ave, Tulsa, OK 74133

Starting at$X,XXX+ monthly
20
20 Photos available
9.3
Review Score
25 reviews

1. Happy with experience overall. 2. Very clean and well maintained, with friendly cleaning staff. 3. Everyone is friendly, that includes all the staff and the individuals living here. 5. Administrative...

Provides: Independent Living

At The Cedars of Woodland Hills, it’s our mission to tailor senior living to you so you can feel loved, valued, and supported each and every day. Our senior living community in Tulsa, Oklahoma, offers independent living for active adults who are looking for a low-maintenance lifestyle.Visit us...

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Bluebonnet Court

3601 Victoria Ave, College Station, TX 77845

Starting at$X,XXX+ monthly
11
11 Photos available
9.3
Review Score
72 reviews

They were very attentive to mom's wants and needs. The only reason we moved mom to [community removed], is that they have a separate memory care ward. Mom has dementia but will be getting worse and we wanted...

Provides: Assisted Living

Bluebonnet Place is located in College Station, Texas, home of Texas A&M University. Our residents enjoy the cultural, educational and sports related activities available there. We provide transportation for outings to town for special occasions such as fireworks on the 4th of July or to see...

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Desert Oaks

950 S 400 E, St. George, UT 84770

Starting at$X,XXX+ monthly
6
6 Photos available
9.3
Review Score
62 reviews

Other places I looked at had very small Memory Care Section. Common area is big and the bedrooms are a good size. The Meadows has a good energy. It is light and bright, the staff is friendly.

Provides: Assisted Living

Situated in a valley surrounded by beautiful mountain views, The Meadows at Escalante is a vibrant, cozy senior living community located near Intermountain Health Care St. George as well as The Shoppes at Zion, Zion National Park, Snow Canyon State Park and St. George Museum. Wake up every day in...

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Chisholm Court

1450 E. North 10th St., Abilene, TX 79601

Starting at$X,XXX+ monthly
8
8 Photos available
9.2
Review Score
37 reviews

What we like the most about Chisolm Court is that they have very friendly, caring, and attentive staff. Feels comfortable and safe. Maybe more attention to residents on weekends, too. Yes, I would recommend...

Provides: Assisted Living

Chisholm Place is located in the heart of Abilene, Texas. Our home is located in a quiet residential community one mile southeast of Abilene Christian University and just 1/2 mile from Woodrow Griffith Lake. Many residents can see our courtyard from their apartments and everyone enjoys walking or...

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Reunion Court of Clear Lake

14101 Bay Pointe Court, Houston, TX 77062

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.2
Review Score
61 reviews

We chose Reunion Court because of the location, the size of the facility (it is smaller than other places) and the facility is really pretty. As with every place, you might have a few hiccups along the way,...

Provides: Assisted Living, Memory Care

Reunion Court of Clear Lake is located on the south eastern side of Houston Texas less than 12 miles from Galveston Bay. We are in a quiet neighborhood overlooking Sylvan Rodriguez Park. Reunion Court of Clear Lake offers assisted living for those seniors needing help with daily activities and...

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Hopkins Court

890 Camp Street, Sulphur Springs, TX 75482

Starting at$X,XXX+ monthly
20
20 Photos available
9.1
Review Score
25 reviews

It is a nice place, my mom was there a short period of time, she was taken care of very well and everyone was very nice to her. The facilities were very clean and the meals were very good. Overall, it was a...

Provides: Assisted Living

Hopkins is located in Sulphur Springs, Texas, just one half mile east of Coleman Park. Coleman Park is a popular afternoon outing for our residents and their families. We are also close to shopping and dining in historic downtown. We offer many features and services to ensure your health and...

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Retreat at Carrollton

4010 Nazarene Drive, Carrollton, TX 75010

Starting at$X,XXX+ monthly
14
14 Photos available
9.0
Review Score
4 reviews

I feel like she is in a safe area. The residents get along pretty well. I know she's getting her meds on a schedule that was not happening before. She's checked on frequently. I recommend this community to...

Provides: Assisted Living, Independent Living

Welcome to Retreat at Carrollton, a premier Type A assisted and independent living community in Dallas, where luxury meets exceptional care. Our pet-friendly environment is designed to offer a seamless blend of comfort and convenience.Experience the finest in upscale living with a range of...

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Winkler Court

513 N. Adams, Carthage, TX 75633

Starting at$X,XXX+ monthly
7
7 Photos available
8.8
Review Score
19 reviews

Everyone that I have had contact with has been very kind and helpful. From staff to residents and family of residents. There was an undisclosed move in fee(per my brother)& also additional fees if your lo is...

Provides: Assisted Living

Winkler Place is located in the charming town of Carthage, Texas, just north of Panola College. Beautifully landscaped grounds and a charming courtyard welcome you to our community. We are proud of our beautiful home and of our dedicated caring staff members, they are the heart and soul of our...

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Cleburne Court

814 Woodard Ave, Cleburne, TX 76033

Starting at$X,XXX+ monthly
8
8 Photos available
8.7
Review Score
48 reviews

It's a really good place, they're helpful, and take good care of their residents. You may have to talk with your bank multiple times before accounting gets it right, though.

Provides: Assisted Living

At Wren Place, we provide thoughtful, compassionate care in a warm, lively senior living community and develop individual care plans to meet the needs of each resident. A full-time registered nurse is available 24 hours a day to provide clinical oversight and coordination of care. Our residents...

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Emerson South Collins

1101 E Arbrook Blvd, Arlington, TX 76014

Starting at$X,XXX+ monthly
19
19 Photos available
8.6
Review Score
133 reviews

The staff is mostly friendly and helpful. I have been here I full year today. There have been a lot of people left and replaced. The food quality has been decreasing very bad lately. If they get the food...

Provides: Independent Living

Emerson S. Collins is an independent living 55+ community. We are located at East Arbrook and South Collins Street. We are centrally located in the South Arlington area, close to the Highlands Mall, the Parks Mall, and the AT&T Stadium- home of the Dallas Cowboys- as well as Six Flags Over...

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Wheeler Terrace

2310 E. Broadway, Gainesville, TX 76240

Starting at$X,XXX+ monthly
8
8 Photos available
8.6
Review Score
26 reviews

The staff is great but some of their processes need to be refined. Good people that are somewhat poorly managed. Based on the experience we have had so far, we would recommend the Wheeler Terrace community...

Provides: Assisted Living

At Wheeler Place, we provide compassionate care in a warm senior living community. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and coordination of care. Our community welcomes pets...

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The Residence at Oshkosh

1110 W Murdock Ave, Oshkosh, WI 54901

Starting at$X,XXX+ monthly
10
10 Photos available
8.6
Review Score
31 reviews

The care my mother got from the staff at the residence was outstanding. We were in a situation that we had to get mom into assisted living fast. The team went way above and beyond to accommodate us by...

Provides: Assisted Living

The Residence at Oshkosh offers our residents some of the most impressive amenities and sought-after features currently available. Our Assisted Living community in Oshkosh, WI, right by the Fox River allows residents to hang up their hats and let our friendly staff take care of the details of...

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Mercer Terrace

5701 Dexham Road, Rowlett, TX 75089

Starting at$X,XXX+ monthly
4
4 Photos available
8.6
Review Score
41 reviews

The facility was quiet, clean and friendly and comfortable. Everyone was nice. She was only there for about 6 weeks before she passed away so she wasn't able to participate in any of the activities but from...

Provides: Assisted Living

The heartbeat of Mercer Place is our caring staff and homelike senior living community. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and coordination of care. Residents can engage in...

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The Atriums Senior Living Community

7300 W 107th Street, Overland Park, KS 66212

Starting at$X,XXX+ monthly
14
14 Photos available
7
7 Floor plans available
8.5
Review Score
29 reviews

I am a new resident as of March and I am glad to be here! Excellent therapy, good food with a pleasant community. The bonus for me is the dog lovers and their dogs...so nice to have my dogs with me. ...

Provides: Assisted Living, Independent Living

The Atriums Independent and Assisted Living Senior Community feels like luxurious resort living in the heart of Overland Park, Kansas. The large, elegant campus is covered with beautiful trees and plants, while also being within minutes of excellent shopping and entertainment venues. The...

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Santa Fe Terrace

3404 SW 5th, Plainview, TX 79072

Starting at$X,XXX+ monthly
8
8 Photos available
8.5
Review Score
13 reviews

I would everything a 5. I'm very happy here. This is an excellent place. I wish that I had moved here sooner than I did. Very friendly staff who are dedicated to providing excellent care. The residents care...

Provides: Assisted Living

Santa Fe Place is located in Plainview, Texas, less than one mile directly south of Running Water Draw Park. Our beautifully landscaped community beckons visitors and residents alike to come inside and enjoy our hospitality. Our caring staff delivers quality care in a comfortable home like...

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Lakewell Court

3005 NE 2nd Street, Mineral Wells, TX 76067

Starting at$X,XXX+ monthly
8
8 Photos available
8.5
Review Score
21 reviews

Everyone has been so helpful. We were attracted to them because of the location, it was close enough I could visit more often.

Provides: Assisted Living

Lakewell Place is a home like assisted living community located in the town of Mineral Wells, Texas. We provide thoughtful, personal care in a warm supportive environment. We offer individual and group activities designed to encourage socialization, independence and a sense of fun: ...

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WoodCreek Bend Memory Care

1820 Woodcreek Bend Ln, Katy, TX 77494

Starting at$X,XXX+ monthly
9
9 Photos available
8.2
Review Score
47 reviews

While checking out potential care facilities I had read a couple negative reviews about WoodCreek Bend Memory Care, but I decided to check them out anyway since the reviews were from 2023 and 2024. I am SO...

Provides: Memory Care

At WoodCreek Bend Memory Care “Our passion is helping seniors thrive in community”SERVICES & AMENITIESAt WoodCreek Bend Memory Care, you’ll find an extensive list of services and amenities:*Secure community with 24-hour access to care and support*Team committed to protecting Resident...

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Bradfield Terrace

3700 Oates Drive, Mesquite, TX 75150

Starting at$X,XXX+ monthly
1
1 Video available
13
13 Photos available
8.2
Review Score
55 reviews

I recently had to find an assisted living facility for my uncle. I tried looking for a place on my own but everywhere I looked was either too expensive, too unappealing or both. I decided to use A Place for...

Provides: Assisted Living

Bradfield Place is located in a quiet tree lined residential neighborhood in Mesquite, Texas. We are five miles from the gorgeous Dallas Arboretum and Botanical Garden. We offer a thoughtful, warm and caring environment designed to promote independence and dignity. With that in mind we offer...

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The Springs

6102 Grand Court Rd, San Angelo, TX 76901

Starting at$X,XXX+ monthly
10
10 Photos available
2
2 Floor plans available
8.0
Review Score
14 reviews

Communication willingness to make sure my mom was getting her medications in a timely manner and the comfort of knowing since they are a memory care facility they know what to expect from individuals with...

Provides: Memory Care

The Springs Alzheimer's Special Care Center is an assisted living and memory care community located in San Angelo, Tom Green County, Texas. San Angelo, which is situated in the Concho Valley, is home to Angelo State University and the historic Fort Concho. It has a rich arts and culture scene,...

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Meredith Court

812 W. 25th Avenue, Pampa, TX 79065

Starting at$X,XXX+ monthly
6
6 Photos available
8.0
Review Score
7 reviews

I love my HOME! Room privacy is best, not having to share a room. The young attitude they have, the family atmosphere, the cleanliness, the love and caring all staff shows for each resident - all really...

Provides: Assisted Living

At Meredith Place, our senior living community in Pampa, we provide thoughtful, compassionate care in a warm, lively senior living community. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical...

... Read more
Viewing 1-25 out of 35 communities

Community videos

View the 12 Oaks Senior Living lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how 12 Oaks Senior Living welcomes its residents home.

Holiday Lane Estates

Take a virtual tour of Holiday Lane Estates in North Richland Hills, TX
Take a virtual tour of Holiday Lane Estates, a maintenance-free pet friendly Assisted Living community located in North Richland Hills, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • April 25, 2022

Reviews
for 12 Oaks Senior Living

8.6
Review Score
1,381 reviews

Review Score

1,381 reviews
8.6

Out of 10


5 star

65%

4 star

23%

3 star

7%

2 star

3%

1 star

4%

A Place for Mom has scored 12 Oaks Senior Living with 8.6 out of 10 using our proprietary review score based on 249 reviews in the last 2 years. Over all time, 12 Oaks Senior Living has 1,381 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
894
307
91
34
55
Date Submitted
45
112
249
Reviewer
140
901
281
31
Care Received
910
287
184
1201-1220 of 1381 reviews
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3.5
Barbara Banner
Assisted Living
July 24, 2014
Verified Review
miscommunication about reminders

This was our first experience with respite. I feel the care was excellent. The only issue was a communication misunderstanding. Mom has dementia, needs reminders to take her pills, check her blood sugar & blood pressure. We have a spreadsheet that she will list the time she has done each of these things. To our surprise, when we picked her up, she had taken no pills for 5 days. Besides dementia, she has CHF, GERD & diabetes. Her sugar was 362 when we got her home. I didn't realize we should've signed her up for administering her meds, when Barbara Parker said, "can she take her meds?" Mom can take them, but her memory is really bad, that's why we have the spreadsheet. I showed it to Barbara (she has a copy), I explained what "needs" to be done. Mom just needs reminders, but the reminders have to be constant until she does it.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

5

Value for Cost

4.5


3.0
Anonymous - Family/Friend
Independent Living
July 8, 2025
Verified Review
Caution- ciet concerns

3.5 Foremost considering that they said they could provide food that was for gluten free intolerance and then had to be persuad them to provide some meals that were, but not consistently enough to know what was or wasn't gluten free so the trustworthyness of meals was highly suspect. My mother, while paying for meal service, has to provide meals for herself. Secondly, she is in independent living and was asked by her doctor to do a daily BP test. She can't do that by herself. She asked the staff if they could help her and she was flatly denied saying that she was in independent living. In my opinion, these sorts of things are why she is where she is. A little assistance isn't asking to much. She is essentially in an overpriced apartment with little to no medical or food service. Otherwise, I think she is happy being there.


3.0
Anonymous - Family/Friend
Independent Living
April 7, 2025
Verified Review
Not what was promised

Overall experience I'm going to give a three, because they went off and left her twice for doctor's appointments downstairs. One day the guy didn't even show up. My mom didn't say anything when I called, management knew nothing about it. How can you have a driver no show for scheduled runs in the morning and nobody knows about it. Anyway, they double deducted her money once and I had to get on them about that. So I'm not real sure if someone living there her age has issues if anyone would catch them. The cleanliness is okay, I don't really see any issues. But the third floor smells awful. We went up there for coffee one day because her area was out and it's like a nasty hospital or something I don't know it was bad. She says the food is no good, I went there one day for lunch with her and we had hot dogs on bread with homemade chili and tater tots. The day we were there for our preview I asked her why in the world they were serving 70 80 and 90 year old people corn on the cob? I mean that's what we were served for lunch was Shepherd's pie, a roll, corn on the cob and a cookie. Seems like an awful waste to me. The staff member I originally dealt with has left, and only had poor things to say, but of course that would probably be expected. But she said none of the things that they had promised the residents or had been promised had happened with the new ownership so she moved on. Value for the money I'd have to say is probably pretty good cuz you get what you pay for right. Anyway, do what this is you like, she wants out of there, but I don't think she'd be happy anywhere. Oh one more thing I forgot, her smoke alarm didn't work for the longest time. The one in her kitchen I think I'm not sure. She called him and call them and finally the lady said you only need one smoke alarm in your apartment you'll be fine. Well she's 89 years old, and that is not the case. My husband is a firefighter, I called them and said you get in there and you fix that smoke alarm because of my mom has a fire in the kitchen and she's in the bedroom asleep number one she won't wake up and number two there's no way out. They fix the smoke alarm but again why have somebody else have to call when she's telling you my smoke alarms not working, over and over again. She knows now, just to tell me when something is wrong or needs to be handled and we'll get it done.


3.0
Anonymous - Family/Friend
Independent Living
February 27, 2025
Verified Review
Emerson South Collins

The price is good. They do not have video cameras around. You can't get a fried egg anymore. The staff are very friendly.


3.0
Anonymous - Resident/client
Assisted Living
September 11, 2024
Verified Review
Our experience

Everyone was friendly and helpful. Quality of care hard to say as we didn't require much care. Meals and dining, nothing was bad but there was only 3 or 4 things that I looked forward to. Activities were varied but my husband wasn't very interested in participating. Value for cost, that's one of the reasons we moved back to the community we left in [date removed]. Assisted living is expensive no matter where you choose to live and the Meadows is no exception. I understand they are under new management so my comments are based on the previous management. I'm finding it less expensive to rent where we are and have even been able to contribute to our savings. We left the Meadows due to a coming increase of [fee removed]month increase in January and would have to start dipping into our savings.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

No data collected


3.0
Anonymous - Family/Friend
Independent Living
September 10, 2024
Verified Review
Emerson South Collins review

Good leaves something to be desired I really feel they need a certified nutrition/cook, I think they also should have better security such as cameras in the resident hallways, keep the fall pendants instead of getting rid of them, finish the repairs they started.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Independent Living
July 26, 2024
Verified Review
Emerson South Collins

The place is no longer "assisted living" it is "senior living". I guess the staff is normal staff, just takes a few days-a week to get things fixed. They changed management. The cafeteria has apparently gotten so bad no one wants to eat there. Based off of our experience, I would not recommend Emerson South Collins to others looking.

Cleanliness

3

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

3

Staff

3

Value for Cost

3


3.0
Cori S - Family/Friend
Assisted Living
June 18, 2024
Good until the end

My Mom lived at the Meadows from April 2022 to October 2023 when she passed. I live in Salt Lake City and always felt confident in the care that she was receiving. Her nurses and techs were kind and receptive to her needs. My issue has been the treatment of me and my family since her passing. We have been given the complete run around regarding a refund for the 2 weeks left in the month. I have had numerous conversations with multiple employees who said they would take care of the problem and nothing would be done. We have heard the check has been cut, the check has been sent, the check should have been taken care of by the old management company, etc. etc. It has been over six months now and we are being told there is nothing else they can do. I'm sure if we had taken this long to pay for my Mom's rent, she would have been evicted without question. We hope no one else has to have this experience.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

1

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
June 17, 2024
Verified Review
Working on improvements and new in community

Better for those who need less assistance. Those who need more will need a strong advocate. Lots of turnover in the kitchen. Beautiful facility. As far as the activities go - they need more options and variability. My Dad hated games like bingo-it was every week. They are currently working on making improvements.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

2

Staff

5

Value for Cost

3


3.0
Richard B - Family/Friend
Assisted Living
May 28, 2024
Employee turnover is discouraging

My mother has lived here for 6 yrs. 12Oaks purchased this property some months ago and management seems to have stabilized somewhat and the food quality was better for awhile. Apparently cooks come and go more often that caregivers, which is pretty often. There are, however, a core of good and caring prople working the floor who make all the difference. I'd advise checking in often with your loved one, look around and judge the quality of their particular situation for yourself. Most days I'd not recommend Wheele to friends,

Cleanliness

3

Friendliness

4

Meals & Dining

3

Care Services

2

Activities

2

Staff

3

Value for Cost

2


3.0
Linda M - Resident/client
Assisted Living
March 30, 2024
Time well spent

Love the cuisine. The Cook is far and away the best of All previous environments. Activities are a bit different from what I have experienced and but think that the Activities Director does best possible job she can.Residents are quite withdrawn and disappear to their apartments rapidly so little interaction.Cost is$$$ far higher than care I receive.Overall I would say that this is not the place For Independent Individuals as myself…Overay I can at best give it a five or six out of ten.

Cleanliness

3

Friendliness

3

Meals & Dining

5

Care Services

2

Activities

3

Staff

2

Value for Cost

2


3.0
Anonymous - Family/Friend
Memory Care
November 15, 2023
Verified Review
: Our family's experience.

Honestly, we have been overall been unhappy with the place. Right now, not sure we can afford a different place, though! They need to greatly improve on more of a variety of activities. They also need to keep up with my father's laundry. His care is also average. However, we do like the kindness and friendliness of the staff. He has a nice size room as well.

Cleanliness

3

Friendliness

4

Meals & Dining

3

Care Services

2

Activities

1

Staff

4

Value for Cost

2


3.0
C B - Family/Friend
Assisted Living
June 9, 2023
Verified Review
Adequate

I was generally happy but the food was not good often and at their age mealtimes are what they look forward to the most. It should be terrific! Also I told the manager verbally, text, and email on our notice to leave but didn't fill out the paperwork until several days later thru no fault of ours and my mom was charged for extra days. Seemed like a scam way to get paid for extra days. I reached out all the way to the executive level and got no response.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

3

Staff

3

Value for Cost

3


3.0
anonymous - Family/Friend
Assisted Living
February 28, 2023
Verified Review
Conner Place Review

The make some promises that they do not always carry through with.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

5

Staff

5

Value for Cost

4


3.0
Tammy - Family/Friend
Assisted Living
February 8, 2023
Verified Review
An Active Place to Live That Accepts Dogs

For the most part this is a good community. The community can seem disorganized. There are times the staff say they will be right back and then never returns. The staff communication is good as long as the family is being proactive with our communication. There are three meals a day served to the residents. My loved one doesn't like the fact the community doesn't have fresh fruit in the morning. The food has a salty taste to it as well.

Cleanliness

3

Friendliness

2

Meals & Dining

2

Care Services

3

Activities

No data collected

Staff

3

Value for Cost

4


3.0
Jean H - Resident/client
Independent Living
January 3, 2023

I have been here for six years. Have been very happy and I do not want to move.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

3

Staff

5

Value for Cost

4


3.0
anonymous - Resident/client
Independent Living
January 3, 2023
Fun

Activities are my favorite part of Emerson. Lots of laughter. Food is good

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

No data collected

Value for Cost

3


3.0
Glen - Family/Friend
Independent Living
October 10, 2022
Verified Review
Affordable Facility

It's fairly clean. We picked this community because, it was affordable for what my loved one could afford, and it was a close location. My advice to other families, is to ask a lot of questions.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

No data collected

Activities

No data collected

Staff

3

Value for Cost

5


3.0
anonymous - Toured community
Assisted Living
October 10, 2022
Verified Review
Tour experience

We took a tour with Merce Place and it was a nice facility and nice staff, but way too expensive.


3.0
Anonymous - Family/Friend
Assisted Living
September 20, 2022
Verified Review
Don't Go There

I wouldn't recommend the community to others for their loved ones. There was four directors in less than a year and a constant change over of staff. Due to these changes the meals aren't what they were in the beginning. They will only pick up trash once a week from the resident's rooms. There is no place for the resident's to carry their own trash out to dispose of this either. This is a big issue for the residents that have incontinence issues. Another big sticking point is they don't have any staff with longevity. The community is on the smaller side with 54 rooms. This was attractive at the beginning and now I'm thinking otherwise. If there is an issue with the care, the nurse will call back quickly to speak to me. If there is an issue with the community overall, and I reach out to the director it will take much longer to receive a response. In fact I've been waiting over a week for a return call from the director about a concern I have, with no response from them. The meals are mostly pasta being served to the residents, I believe. My loved one would like additional options to choose from. for meals. There are some activities available for the residents to participate in. My loved one would like to see additional and a variety of activities offered. The family used to be able to have the security code to come and go in the building to see our loved one. Since the COVID protocols we have to wait for a staff member, which takes a long time for them to let us in due to them being short staffed overall.

Cleanliness

3

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

2

Staff

3

Value for Cost

2


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