Waltonwood Senior Living

This is the luxury assisted living! Everything pales next to this.

WaltonWood is fantastic. It is a dream place. I hope we can afford living there.

Took Dad to visit and he likes it. It's the closest place to where I live. But it quite pricy. If insurance covers him we could probably manage it. His evaluation is next week.

This is our favorite and will probably be where Dad will live. Location is excellent. Staff is nice. Facility is awesome!

great place, in the running

Loved this.

No patios. Nice roomy apts.

Loved this place

Overall experience is very good. The facility is clean but cleaning of apartments needs improvement. Very kind and welcoming staff. They keep a close eye on residents and always seem to know when they come and go. Meals are not great. Institutional food. Menu looks good but mom says it not very tasty except she likes the lunches)separate cost but cheap. So many good activities. Something for everyone to get involved- exercise, games, outings. Activity lead, [name removed], is an amazing human! Very happy with the value. I should also add that moving was very stressful for mom. So many tears and sadness to leave her home. The transition was tough but my siblings and I knew we had to "stay the course ". Many times since my mom has thanked me for getting her into this wonderful place!

The Meals served are great and very tasty with several options, but by time they arrive to her room they often are cold or not warm/hot . Would be nice to deliver more on the scheduled delivery time, so would arrive still hot. Activities program does have many options and mom does like to participate in some that are offered to her. Lack of Communication with medical techs and other staff, can at times create internal delays which can make things difficult in responding back or getting information to the family. Overall is good facility and happy with all that is offered.

Our family had an in person tour and the tour experience was so nice but it was the most expensive community we looked out. We did feel though right when we walked in we would get the full red carpet treatment, the staff were super friendly and receptive and overall it is just a beautiful facility.

The Waltonwood Cotswold facility was definitely the most aesthetically pleased out of all of the places that I toured. It is upscale and very nice. My impression was that it is a stand alone facility so it is not part of a network. It seemed like a great place to have a loved one.

we toured Waltonwood Cherry Hill and upon first impression it was great. we chose another community that peaked our interest a little more.

It's an excellent place to live. The number of residents in independent living is about 104, and I think maximum capacity goes to 114. Compared to other places I looked at, it's smaller, so it has a community, small-town atmosphere. The people all get to know each other. My neighbor's parents have lived there for a while, and they like it a lot. The staff genuinely care about their residents and want them to be happy. They've helped introduce my dad to people, and they watch out for all of the residents and make sure that they're integrating socially. My dad has had no complaints about the food and is generally pleased. Cleanliness is good overall. They dealt with issues we had at move-in professionally, although I did have to follow up several times. They were very accommodating and proactive on a logistical issue in his unit. I would say they're pretty responsive overall, about a 4 out of 5. He likes using the gym every day and says they offer a decent amount of activities, although he hasn't participated in a lot. They had a New Year's Eve party and another get-together party recently. They have a theater room, but I haven't seen any movies. And I haven't really heard about any outings either since he's been here. They have Happy Hour on Fridays. Overall it's a pretty quiet place, and the residents have been very friendly. My dad has made friends. We got in on a special, and the value is pretty good as is. My only question is will the rate go up next year, and how much? I looked at a lot of facilities, and nothing is perfect. But this was the best place overall from my perspective. It's less than 5 minutes away from a hospital and all the doctors' offices that are around it. So when my dad has medical appointments, it's very easy and convenient. In addition, there are two shopping centers across the street, which provide amenities ranging from a barber shop, Harris Teeter, Jersey Mike's, a pizza place called Rubino's which is fantastic, McAllister's Deli which is also fantastic. The police station is probably 3 minutes away. There's just a high element of safety, and the staff is very good about making visitors log in, taking temperatures, answering health surveys, etc. I think the location is ideal, and it's very easy for my dad to drive his car and get around. For an older person, it's very easy and convenient, especially compared to other places we looked at. There's plenty of parking, even for visitors. They also have a van service that will transport residents to doctor appointments and things.

I would refer someone to this community. This place is decent compared to some of the other places we have looked at. The staff are very easy to talk to and friendly. I do feel that they could have more of a variety of activities and outings.

Waltonwood Cherry Hill is clean and everyone was very professional on the front end. The rooms are very nice and the food was excellent. We were able to eat a few meals there before COVID. We would recommend this community to a family or friend.

Waltonwood Cotswold's assisted living model is exceptional as each resident is a beneficiary of all amenities. While many facilities just check a box, Waltonwood goes to great lengths to deliver exceptional service, clearly taking pride in their work. Such pride is reflected from food service and events to the security that includes a concierge greeting each entry and visitor, ensuring registrations in and out of the building, as well as enumerable facilitations and confirmations of its residents. At the crossroads of compassionate and professional care, residents quickly feel 'at home'. No matter what is promised in a brochure, the intersection of values and benefits ultimately depends upon deliverables. The surprise is that the deliverables have exceeded my expectations; the oversight/administration has a close and seamless communication amongst associates. It's a 'no excuse' atmosphere, each employee taking ownership of Waltonwood's reputation. Everyone is on the same page, never having to ramp up or refer to another to pick up the slack. Any question is handled---top to bottom and back---without excuses. The care management, as well as the executive director's office, is front and center, always accessible, with the highest professional approaches. There is good and gentle humor that prevails---appreciation for a 'family' environment includes warm greetings and updates. This is a facility that feels nothing like an institution; the services and staff are consistently at elite levels, genuine interest in each resident is miles away from affectation. The smiles and enthusiasm of everyone tells the story. Moreover, the respect given to residents is a key ingredient to the residents. No one is patronized; opinion/s and choices are always sought. Ensuring this sense of relevancy, the employee community is vibrant and engaged with each resident. While I expect cleanliness, I was very happy to see that there is a constant check in for various jobs all through the day and in the evening. Having experienced spreadsheets of activities--- nicely printed out on paper without followthrough--- at former facilities, I am delighted that the spectrum of events runs a long and wide gamut of interests. Is my father in the room? Nope. He's at the ballet, a concert, a shopping trip, at the museum...or, at happy hour sipping wine. If my father has forgotten a particular activity, someone is there to remind him and escort him to there if he so chooses. If not, someone is there to assist a different trajectory, if requested. Small things count: there's the wisdom to help a resident choose the appropriate clothes for the destination. Speaking of which----finally, there's a great laundry service!!! Choices in life are so key to the elderly---Waltonwood Cotswold has clearly made a decision to be exceptional in this way. Movies in a beautiful movie theatre feature the kind of films that can serve an entire visiting family. There are picnic opportunities within the exterior courtyard. Exercise classes are filled; the library and game rooms make for wonderful gatherings, formalized or as a family setting. Sans excuses or with the need to 'oversell' or compare, Waltonwood's costs are in keeping with exceptional staffing, oversight and facilitation. Having done some serious due diligence, I can say that there is no Assisted Living facility anywhere close to Waltonwood Cotswold. For our family, it's been a gift. I know this each time my father smiles and laughs. "I love it here," is a common refrain.H

This is a gorgeous community. They offer independent living, assisted living and memory care. Each floor had staffing and cameras. This community was a little to expensive for us. The person we spoke to went out of her way to help us.

My mother has recently moved to WWCH Independent living. We are so excited because she has her independence, but is also with others. There are so many things to do and the dining is wonderful, giving her a tasteful balanced diet and great interaction with people! The staff is helpful and attentive. The transportation is wonderful, again giving the sense of independence without needing to worry about a car (and have us worrying about her driving a car.....). I'm so thankful they have assisted living and memory care if needed. I'm a healthcare provider with an independent company and have been in the assisted and memory care areas days, nights and weekends and the staff are fantastic! Actually, looking ahead to a time of more intense care is what prompted my family to consider WWCH.

They have good care. Their staff is well trained. I never saw any dirt, I never smelled anything, they are very clean. They charge a base fee, but then they add in the nursing care. They checked on her often, but I don't think she was able to use the call button. The parking is a definite problem, there is just not enough, certain times of the day it is very difficult to find parking. It was too big and too busy for us though.