Vantage Senior Care

When we visited the community our loved one seemed to really like it. They had financial opportunities down the line that would meet our situation and our request. The apartments are nice size; we wanted something with plenty of room because she would be going from a 3 bedroom house to a 1 bedroom apartment. Cathy worked with us and was wonderful. She was not pushy but gave us all the information we needed and would show us how everything would work. She was very helpful and accommodating and it seemed like they wanted to find the best fit rather then just force us in here.

Visit went very well. Kathy was extremely helpful and answered a lot of our questions. Definitely considering strongly as a possibility for my mom.

Food was excellent, everyone was friendly and helpful, my mother has now moved in and is very happy. They have a "savy circle" for Alzheimer patients that allows them time to interact with others, they have a beauty salon and trips out to various places. I love the place. My mother is happy and I feel she is being well taken care of.

Beautiful, modern, good location.

The nurse was great! Very clean, neat up-to-date. Safe. Loved it

I have only seen this one Community but have the impression that it would be a good one for my parents.

This is an excellent community for my loved one. For what you receive it is worth it and depending on where your loved one is at physically and mentally this is a great location.

We chose Autumn Green because of the proximity to family, the overall value for the dollar spent, I also thought the cleanliness of the facility was attractive. The location is also near a lot of shopping. The apartment sizes are good. I would recommend to others looking.

We had a tour of Autumn Green today, preparing to find a home for my mother-in-law. [Name removed] took us around and we were so very impressed! We think this will be the perfect fit for her. Can't comment on the care, but the facilities and amenities are top of the line in this area. Hopefully, finances will allow this move to a secure, fun, clean, bright, caring, engaging next chapter.

My mother had end stage Parkinsons and we choose Ellen's home for their facility and caring staff. She was there for about 5 weeks until the end. My dad tried to keep her at home as long as he was able but ultimately we recognized she needed professional care. This was my dad's, and my, first experience with facility based care and we were concerned that a wrong decision at this point would be detrimental for all of us- particularly my mother. I am here to say that our intuition about Ellen's Home was correct and that the care they provided (in conjunction with her insurance case workers) was exceptional. It is a small-ish facility that actually is as home-like as you can be yet still provide the range of support that is needed with a cross section of residents. Although we do not have long term experience to report I have no doubt that if needed we could rely on Ellens' Home and the wonderful staff to make this experience as positive as possible for the resident and family. Their work and care for my mother is greatly appreciated.

The staff is very cordial & polite.

The whole process went smoothly and all the people we dealt with were helpful, understanding and caring. We felt welcome and found the staff ready to clarify all aspects of this change for our loved one. This openess provided the confindence we needed to accept this transition. Our family feels secure as we adjust to meeting our own needs as well as establishing new relationships with our loved one and each other.Thanks to all involved.

It was very clean. The staff was definitely friendly. Nothing that I can I think of right now that would need to be improved or done better. I never had any complaints about the food. The cleanliness and facility itself and the friendliness especially is why we chose them.

The nursing director is super responsible and responsive, which is a great comfort. When I call to speak with my brother's nurses, they're often making their rounds but get back to me very quickly. The business manager has been very helpful with the transition from the old company to the new. I wish my brother would take advantage of all the activities you offer, but he is a curmudgeon and won't participate. The nurses and the CNA's have developed a good rapport with him, however.

Never had a bad experience here personally. For the most part everyone seems to get along well, and if there is any problem, magement seems to takecare of it very well. Overall residents are taken care of and most love living here. Families are very appreciative of staff taken such good care of there love one's.

I think the facility and staff are outstanding. I think I have a few hiccups with understanding my role as a partner with the staff. I think that is the most difficult part, determining what the family role is to ensure things go well. It is difficult to find the correct balance. I want to help, but not sure if I am annoying the staff.

Very expensive and increasing 10% after only 6 months. They could communicate better on how things are done, eg prescriptions, health insurance, activities, etc. Yes, we would recommend this community to others, but with some caveats to discuss each service in detail before deciding.

Moved my brother into Autumn Green last month. Everyone at the facility was extremely helpful during the week we were in town to organize the move. I am managing this transition from 2000 miles away in Los Angeles. Any time I need to deal with an issue for my brother a quick phone call gets it taken care of.

Overall nice facility with nice people. AG can be depressing for those who are able-bodied, as many residents are confined to a wheelchair, walker, etc. The office staff doesn't coordinate well enough or have the resources/authority to resolve important resident concerns in a timely fashion.

What we like the most about the community is that the staff is always supportive and protective of my mother needs. My family feels like my mother feels right at home when we are there.