Traditions Management

Me and my wife were able to take a tour of this community and we thought that it was very nice. The staff was cordial and they answered everything that we needed. We just thought that there was a different place that suited us better.

I really liked the memory care unit in this community. Outside of each apartment, the residents had little porches with chairs. They could sit out there and interact with each other. The rest of the place was very nice and so were all of the staff members I came in contact with.

The Traditions at Reagan Park was a good community. The tour guide was knowledgeable and friendly. The place was kept up and had a fresh look to it. Unfortunately, there were no openings at the time we needed.

My tour of this community went very well. It is a nice looking community. From what I saw everything appeared to be nice and clean. This is a big community, and I felt like it was too big for my mother. I felt she would feel overwhelmed here. Everybody was kind and friendly. This is a good community, but not the one for my mother.

The staff has been great taking care of my sister. They have a an Activities Director and offer a variety of activities to choose from. My sister has enjoyed the fitness room and she has helped out with different programs. My sister gets to select from a variety of menu options which she enjoys. I had the opportunity to try the food and it was very good.

They helped a lot with the move-in process, and have been very helpful all throughout. It is a great community, nice facility, and wonderful staff. My only critique would be the food. It's not terrible, but it is not fresh quality food either.

We visited this community when we were looking into care options for a loved one. Meadow Brook was a very nice looking community, but I don't think it would have been a great fit for my loved one. It was a very "fancy" looking place, lots of marble, etc, and I think my loved one would be more comfortable somewhere with a more homey feel. The tour also felt a bit impersonal, they just jumped right into the floor plans and pricing without showing us why it would be a good place to live.

Very lovely facility. Staff was knowledgeable and friendly, food was very good. However, this is really an AL/MC facility that accepts people for independent living. The majority of residents are intended to be either in AL or MC. While the place is gorgeous and the price is right, this is not what we are looking for.

My loved one was here for a brief respite stay, and overall I thought they did a good job. The facility itself was well kept and clean, and the staff all seemed friendly. There were a few areas they could have done better, however. My loved one is a strict vegetarian, and they were not very accommodating when it came to meals, she was mostly served pasta with marinara sauce. They also did not manage to get the television in her room working until a few days into her stay.

My loved one requires attention in the evenings and I think that the evening care has been lacking recently.

Traditions is a very nice facility and the staff have continued to be very positive and nice. However, just like all other communities right now they are struggling with a lot of turnover. They offer a shuttle service but have no bus driver to take the residents to and from their appointments so the maintenance team is having to step in but they are only able to take the residents to appointments that are in close proximity to the community. Our loved ones doctors office is much farther so we have to pay extra for her to get to and from which is becoming expensive. They also lost their cleaning service so that has lacked a little, but we do know they are actively hiring.

The location is very convenient for our family, and we do know they are still not taking the residents our on field trips just yet. The one improvement they could make would be with their communication and returning phone calls.

we did a Virtual tour with this community. It was very informative and they answered all our questions. the tour was good but i understand that at the time the restrictions, but I would have like to seen some of the community.

You need to stay on top of things. You need to make sure things are being done they way they should be. The food was okay. The room sizes and layout of the community are good. The staff is willing to work with you and provide feedback. They have limited outdoor space.

I would say that Meadow Brooke after three months is now doing an acceptable job in caring for my mother. It does seem that they had a shortage of assistants during July and August which was very worrisome for me as laundry was not getting done and my mother was still reeling from her recent move. I am happy that she now seems to have settled in.

Staff is friendly; however, have had issues with following through on issues that have arisen whether it be medically related or scheduling related (i.e. baths, cleaning, laundry, etc). All of this requires a lot of time on the family to follow up on any situation that arises to ensure that all is taken care of. My mother is enjoying her stay.

My mother has recently made the move into this community and so far I have no complaints of how things are going for her. She is really enjoying her time there so far and making friends with the other residents. The staff are friendly and I am comfortable with the care she has been provided. She has had no issues with the meals and is starting to get involved in some of the activities they have to offer. Overall it is has been a great fit and I would recommend it to anyone.

This was a nice community. We did know someone that used to live there and they advised us the food was not good. The community was clean. The staff were nice. They did not have an opening in the memory care unit.

A private room was a must for us and Traditions memory care delivered. The staff has been very friendly and helpful. It is comforting to know there is someone 24/7 to watch over my mom. The staff often takes the residents outside to the courtyard after lunch. Mom enjoys the bus rides. She can eat meals from the memory care dinning menu or she can ask for items from the assisted-living menu. It is nice to know there is a doctor who visits once a week. He is friendly and caring. We are happy we made the choice to move mom into Traditions at Reagan.

Food service is definitely still an issue. I was served a donut that was hard as a rock for breakfast one morning and it was not frozen, if you get my drift. Most food has been decent lately but there were only 2 wait staff in the dining room tonight and it was packed with hungry residents getting very irritated not to be waited on properly-- it was a shame really. To top it off it is a holiday. Very poor management regarding this happening. There's no problem with outside maintenance and nursing care is great and housekeeping is good but the on going problems with the kitchen and wait staff is uncalled for in a place of this quality. It is very unfair to the paying residents and extremely unfair to the 2 folks working the floor in the dining room. I would not be surprised if the residents refused to pay for such bad food service.