Titan SenQuest

The new management company has only been in place for one year. They are trying hard to spruce the place up and hire very caring staff. The activities are ok, they need to do better at involving more residents by keeping them more informed.

Great staff on communication, care for the individual needs. Facility is very nice, could use an update to make it more enjoyable. More activities would be nice, because this month there hasn't been much at all. I also know they are short staffed.

This was a very temporary living situation for my sister not really an appropriate placement for her but they made an exception for us based on her age. I think the community was great! Low rating on care services only because my sister's needs could not be met in this type of facility. Too independent for her.

Comments: my brother was previously at [community name removed[ Evergreen is not as clean and not as well maintained and food is not as good, when comparing to [community name removed] . On the positive side - they were willing to work with my brother, his room is much larger, he is getting involved with activities, and overall my brother is doing better. Good option for our family. Affordable price. Large rooms. Management has gone above and beyond to work with our brother's needs. Facility could use a few updates.

It felt more like a home than the other places. I would recommend to others.

My loved one is a resident at Ashford Court and most everything has been great for her at this facility. I would recommend Ashford Court to others.

These are some of the things our family likes most about the Elliott Place community - The secluded location of the property and a short drive away, all kinds of businesses. The monthly rent The amenities that are available if/when my brother needs them.

The staff has been very gracious and kind. Ashford Court is just now undergoing a change in management and I feel like they are making big strides to serving the seniors in their care. We moved our loved one in 1 day after the management switched. The new team has met with the senior community to let them know of renovations (new flooring and paint) and other updates that will be coming too. I chose Ashford Court because they do provide Memory Care but with additional costs. They are making some good changes. I was not happy with their home health care people, but we just recently switched over to another service that comes in. They just hired a new activities director and I am seeing improvements. I checked out 13 facilities and the apartments. Ashford Court is way bigger and about 1/2 the price of the other places I toured. I still think senior living places are way over priced in an individual's real time of need. It makes my heart sad.

Everyone makes the new comers feel welcome and included. There are many activities to do and be involved in participating is up to the individual. Sutter Estates is independent living; not assisted but the staff are very aware that many residents have various needs and limitations that they help them with and navigate. My mom doesn't drive so having transportation to medical appointments is a blessing. They also will drive them to do their shopping for personal items as well. The residents can decorate their apartments and make it their own.

This community has recently switched over to a new company at the beginning of March 1st, so somethings are a mixed bag. There has been a bit of change with their staff. There is not an activities director but we do know they are actively working on hiring one. They do have bingo which our loved one does enjoy going to. Before the activities director left they would always bring in live entertainment for the residents. They also use to publish activities on the calendar so hopefully they bring that back. One thing that really caught our eye about Ashford Court was the piano in the front room and our loved one really enjoys playing the piano. Some of the staff with the old company has stuck around - the gentlemen who helped us move our loved one is has been great to work with and he thinks the new management will be good. The old front general office manager has stayed as well. The kitchen staff prior to the change were very good about speaking with families and the residents. We aren't there also during meal time so we aren't sure how the newer kitchen staff does, but during the ice storms they did their best and nevertheless they still bring out food that tastes pretty good. When our loved one moved in we had purchased Preferred Senior care home agency that this community works with and that staff team is so approachable and always available. They are fabulous and really made a difference for our family member moving in. Our loved one is a diabetic and they do constant check-ins throughout the day and make sure she gets to meal time. It is expensive but they are worth their weight in gold.

I thought that the staff was nice, but they really did not seem as prepared as they should have been for our respite stay. For example, the sink in the bathroom was not working, and they were unable to address that until the next morning. But I thought that the food program was good, and the home care team did a good job. I wish the population was a little more diverse, but I think that is more a factor of where the facility is located.

We had a great tour experience with [name removed]. The place is phenomenal. They had a really good room selection. For us it just came down to the location and we wanted him to be closer to family that could visit often.

We chose Highland Estates because of the value for the money, it was what we we could afford at the time. The common areas were very clean, just not my loved ones room. In assisted living it was ok, but the memory care was a lot better of an experience for us. Overall I would recommend this facility to others looking.

This was a decent community, it was over-priced for us.

I love this community. We have really hard working staff. This community really looks out for each other and helps on another. I really like that. The food is a challenge for a vegetarian or special diet. There's just not a lot of variety available unless you pay extra for other things. They have an ok variety of activities. Communication with the staff is really good. Housekeeping is weekly, they do a pretty deep clean and do a great job. They empty trash daily. One suggestion I have would be to include phone and cable in the monthly cost, it's really expensive having to pay for it as an extra charge. Overall, I would recommend them to family and friends.

This is a nice facility. They seem a bit understaffed, but I know everyone is right now. Communication is not always great, but overall we're happy with it. I would recommend them to friends and family.

Evergreen Estates has been a perfect fit for my mom. She chose a room that opens to a lovely courtyard. She even brought her cat Many new friends and she and I have learned the names of nearly everyone there. It's just great and I truly appreciate everything they do to keep mom happy

The staff members here at Sutter Estates are especially good, they try very hard to take care of each and every one of us. The food, in my opinion, has gone way downhill, when I first got it here it was amazing but right now it's just not that great so that could be improved.

Our tour experience with Holiday Ashford Court was actually really good but the facility itself was dated. It is all one one level but very big, I got lost in all of the circles. It was just not going to be the right fit for my loved one.