The Blake by QSL Management

I think DeepWoods is a good place for [name removed]. The staff is friendly and caring plus they have a wonderful Activities Director who sets an upbeat tone and has a way to make everyone feel welcome. They've had a problem keeping staff to clean but that has as improved as they are under new management. I've arranged home health care to. I would highly recommend DeepWoods.

We loved the Blake. My dad passed away but the Blake was a blessing. The people there cared about him and he acclimated well there, despite some transfer trauma. Some of them came and visited him in the hospital and came to his funeral. I am grateful for the care he received and I would recommend the Blake to anyone looking for a memory care facility for their loved one.

They need to do better on transportation. My dad died and I had a device close so his friends could attend but they did not have a driver for the bus. A lot of them were upset because they couldn't attend with out transportation. Would recommend. Nice caring staff. Good food. Well kept, clean. Good value for the money. It is independent living but they have resources if additional help is needed.

The staff is very friendly and quite helpful.

They are short handed right now. Today, I sent a(representative for moms place ) a couple place to look at. My mom needs more assisted they can give her. The people, atmosphere, and the price is why we chose this community.

They are very accommodating and pleasant. The food is very good and they have lots of activities for the residents.

even though my Bro in Law paid for Aug; deep clean was not done prior to his moving in during the month of [date removed] .Quality of care 4 so far; however, 3rd party (ADDIS) being used for health care help is very expensive and are not doing all duties they say they will

Ask about a standardized orientation. This was the weakest point of the moving in process. The strongest point is the friendliest of most of the staff. The location is ideal.

The residents complain a lot about the food. Housekeeping services could be improved. They need additional staffing to clean the apartments more thoroughly. Refrigerators are never wiped out. Overall is adequate but not to my standards. It is a nice environment overall and I feel my loved one is safe and well taken care of for the most part.

I have been happy with The Blake. we've had a few hiccups along the way, but they worked really hard to correct them. The place is usually kept pretty clean and the staff has been wonderful to my mom. I would recommend it to others.

People are very nice! Yes, we would absolutely recommend this community to other families based on the experience so far.

Location is great in Lexington close to shopping grocery and medical hospital. One bedroom rooms are kind of small. Recently changed ownership and the food and portion sizes went downhill food is not as good or portion sizes are smaller

Helpful and accommodating but recently had a lot of turnover. Seems to be settling down at the moment.

There isn't really any exercise facility or equipment. Only one or two treadmills. I'm not sure if they have any group activities together based on what my Dad says. He also feels that most of the residents are less active or mobile and that makes it difficult for him to communicate or make friends. The shuttle services are useful though. He also says he doesn't like that there isn't an oven in the unit and the one he's in at least doesn't have a very large fridge. He also thinks the meals are served too close together 8, 12, and 5 I think he says.

Always a big turnover of residents. As well as staff. A few things I like about the community are the location, the landscaping, the kindness of staff, meals, variety of different activities.

What they could improve on would be to offer meals that are more balanced. However, we would recommend the community to other families based on the experience so far.

The social director was awesome. The patients could use more of this. The food was often cold when delivered. I heard several resident complain about that.

I just love my 2 BR apartment. I find the square footage of my apartment to be comfortable. Their location of the living facility is in close proximity to restaurants, Costco, and churches. Much has been done to give this facility a facelift since my arrival a year ago. I am proud to show this place off when my family and friends visit me. Maintenance requests are done in a timely manner. I would highly recommend this facility to my friend and family

The staff really nice respectful with my dad , the facility is well maintained. Food not so much my dad won't wear his false teeth so he needs soft food but they still give him stuff he can't eat so I keep a stash of microwaveable meals that the aides will heat for him. The room is great he has a hospital bed, table with 2chairs, fridge, 2 recliners a dresser and nightstand it's a nice size.

My dad is thrilled with the food here. His previous location's menu was not well balanced and he gained an unhealthy amount of weight. Here, he is eating better, dropping the extra pounds, and is a lot happier with the variety on the menu. Maintenance is a little slow to respond. For example, it took them over two weeks to hook up his cable and resolve some other simple mechanical issues with blinds, smoke detector, and ceiling fan. Once addressed, though, everything has been fine! It took the facility two weeks to get him in the system so that I could sign in to visit. I didn't stay away because of it; I went in anyway by signing in as a visitor to an event or tour. It was very off-putting initially because it made him feel like he was not fully welcomed. Despite the initial challenges, I would still choose this place for him again. He really likes it there.