The Associated Management Company

We were very fortunate to have a social worker from the hospital to recommend this place.and it worked out. This community tends to run more on the independent living side versus a assisted living community. There is the room rate but then any extra services you would want are additional charges such as housekeeping. laundry, Activites meal plans, medical help etc. My wife has settled in nicely and is starting to make friends with the other residents and she has activities. They only serve dinner and at best is passable very standard American cuisine, not a good variety. The staff is very good very friendly

This community seems to offer some nice amenities and the people we met were nice. The community seemed well taken care of. The community we chose came recommended by another resident.

I love it here. Staff are wonderful! Fun activities and conveniences. The only reason I did not give a perfect score is because we do not have a generator for times we lose power. Many of us are not above to go elsewhere when we have no electricity – heat, oxygen generators, heat, electric wheelchairs and mobile phone need recharging to function, or we can be in a helpless situation.

The residents and staff are great! Dining could be improved (it has somewhat improved) Car parts drip a “paint like” liquid onto cars. Would be wonderful to have ceiling fan in bedroom (not at my expense). I appreciate all the activities offered. The Grand Haven bus is too small and we can’t see out of windows.

My friend seems to like the staff at The Fountains. She is happy with the food and she is starting to get involved in some of the activities. They keep the community well taken care of. The community is close to family and friends and I would recommend it.

So far everything is working out pretty well with my mother move to this community. She does have her complaints, but I do feel comfortable with her move to this community. The community is well maintained when I come to visit. They do serve well balanced meals, and there activities offered for the residents. She is doing well overall, and I would recommend this community.

We had a nice tour of this community. The community looked nice, and clean. The staff we met was very kind, and informative. Our questions were answered. My only issue was the layout of the community. I felt it would be confusing for my mother. It was a good experience, and everyone was very kind to my family, and myself.

It's a very nice place. They have a lot of activities to go to

This community is very good. My father is getting involved in activities and the meals are really good. It's clean with a positive atmosphere.He's doing well!

My brother seems to be adjusting well at The Fountains at Franklin. They have postings and a calendar to let residents know which events and activities are going on. He's not completely thrilled about the food but that I think is a personal preference. It seems to be well run and well organized. The staff is helpful and friendly. They worked with me when moving him because it was such short notice.

The Fountains was our first tour and really made us aware of the positive aspects of living in a senior environment. The apartments were nice and conveniently located in one area of the building. The activities are many plus you can stay active with your current activities. I especially like the fact that you can choose to stay there with or without services. To me this would give one time to adjust to a different life style. [Removed] was congenial and informative.

So far my husband is doing pretty with his move to this community. They have a good staff at this community. So I know he is safe, and receiving good care. I haven't had any problems with this community. The community looks good, they do a great job with the cleanliness. It has been a good experience. If I knew anyone looking for similar care, this is a community I would recommend.

I came to Elmhaven in '05 for their open house & moved here on Feb 2015. Staff have been nice to me and my apt feel "home like"

Elmhaven Community is an outstanding place for living, & a professional staff. Loving, kindness, and concern for tenants; they work hard to care for our well being. I am very comfortable in this environment.

I saw the sign-up front that said: "We Have Everything But You". Almost in seven years [I'll] be 90 so I wanted to find a place to live in on my own. Not my children's choice, but my own. I do like the way of entertainment variety and the way [the facility] always appears very clean. Some things I still have to learn but all-in-all it's a growing process

Was a good tour.

I'am very happy with my move to this community. Everyone has been very welcoming and kind. The community looks great, everything is very well-kept. The staff is very friendly and helpful. I'am very pleased with everything they have done for me.

The staff is doing a great job. Mom on the other hand says that she does not need to be here. Mom is having a rough time with the transition. They have activities, but again mom has not got involved yet. She enjoys her meals and the dining experience.

Very warm and welcoming place. They emphasized an "open 24-hours" kind of philosophy. Although seemingly well maintained, the place showed some age and wear and tear. Far and away the most outstanding feature was the vibrant and energetic staff that we met, including Director of the AL Unit and Director of Admissions who gave us our tour. They really put us at ease with their directness and explaining their phipospoh of senior care, including the importance of individual dignity, etc. Also, here we saw lots of different groups interacting in different spaces--around the piano, in the lobby doing a Christmas word game, and in the library.

Nice place. Affordable. Older building. 3 levels of memory care. Staff and clients non-cauc