The Arbor Company

First of all let me start with the staff. For anyone interested in living here, the minute they walk in the door until they leave, will be an experience they won't soon forget. They are all the nicest people you'd ever want to meet. They make you feel like family from the get go. And once here their door is always open for suggestions. Truly very helpful at all times. Secondly, as for the facility, it is the only place to be if it is affordable to the individual. If a potential tenant is looking for assisted or independent living, an apartment, cottage, or a house it's all here and very nice. Just check it all out. The facility speaks for itself. Sorry if I got carried away, but I do really like it here.

My dad currently lives at Arbor Terrace Mountainside. The facility is extremely easy to work with. The one thing that really stands out to me here is how happy the residents are. They all genuinely seem to like the staff and are happy to be there. We are thrilled with the results in all of these categories/ratings. I would definitely recommend this facility to family and friends.

We toured Arbor Terrace Norwood when searching for a Memory Care facility for our loved one. It was a really nice facility. The staff was also very nice. However, we didn't feel like the Memory Care unit was a big enough area for our loved one.

What I like most about the Arbor Terrace of Knoxville are the staff. They are wonderful, the meals that are prepared are good and they offer a lot of different activities for us to do. They have things like Exercise, crafts, movies, guest singers and pianist, what's in the news, Bingo, Brain quest

They're struggling with having enough care people available, as is every facility but everyone is kind & patient. Family needs to be around as much as possible at first to make sure the transition goes well. Not hovering but just visiting even if for just an hour. Makes it much easier a month later when some new patterns of activity have been learned. Residents are friendly as is the staff, Mom has been more active in all areas than we've seen her in the last year. I would definitely recommend Arbor Terrace Lakeway.

Mirabelle is a nice facility with friendly people and excellent staff. Only downside is the food is not geared to a vegetarian, which is what my wife is.

Crabapple seemed nice except they charge for "care" on top of their monthly fee. They decide on the appropriate "level of care" and therefore the additional care fees. They also charge extra for medication management (giving them their meds) and incontinence care. It would have been about $[removed]a month to start as as my mother aged, the fees would get higher. They don't advertise those details when it comes to rates. [removed] was nicer too--or so I thought. The tour was 5 but I think the fee presentation felt like "bait and switch" because I was about to sign when all the "extras" were then explained.

I toured with Arbor Terrace Mountainside and it was a great experience. It was a very nice facility, but the entry fee was just way too expensive.

This is a very nice facility. While the furnishings are not super modern, both the front office staff and housekeeping staff are friendly, mindful and helpful. We haven't had enough experience to comment on the communication with family members. The menu is varied, so your loved one won't get bored and there is even a special menu that doesn't change, for residents that need the stability.

My father is at The Vantage Independent Living and really loves where he is at. My father is one of the official volunteers who welcomes everyone, so I know he is having a wonderful time there. The only meal options require breakfast and lunch/dinner. This is not a horrible issue (and I understand the cost), but it would be nice to choose any two meals of the day. Based on the experience we have had so far, we would absolutely recommend this community to other families.

The staff is very helpful and friendly. The apartments are nice. The residents are diverse and friendly. There are actually a good number of men. The price is reasonable for what you get. My mother is happy there, and she has made many friends. She has had no complaints.

Arbor Terrace Cooper City was the best place my mother lived in by far. The care from the staff and the quality of the facility was superior. Well worth the cost.

We've had a great experience with independent living at Mariposa. The staff is friendly. My dad likes the food. It's clean. And there are many activities to choose from.

All categories get 5 stars from me! We had had our loved one at Arbor Terrace of Asheville for about a year and a half and we are still just as happy today as we were the first day that she moved in here!

This place is amazing. My mom has dementia and didn’t want to leave her house but couldn’t live alone any longer. After visiting Dogwood Forest we knew this was the right place. From our first tour with [name removed] to getting her all moved in the staff has worked hard to help her adjust. We tried to put her in assisted living but she ended up in memory care. The staff is AMAZING! They guided us through the transition and everyone was so patient and kind as we worked to transition her there. (She was difficult and fought going at first). She loves it there now! She is happy and has totally adjusted to it. The facility is beautiful and clean. There are great activities for the residents to keep them engaged. Also families are welcome to participate. If you have out of town family that want to visit they have beautiful apartments for short term rental stay in Holbrook which is the independent living building on the campus and is beautiful as well. It is like a resort for seniors!

The activities/engagement team are fabulous. Always coming up with new events. They work very well with residents that have dementia, and scale activities as necessary. Musical groups come in to perform almost weekly. Exercise classes almost daily. Memory care areas are locked for security. The waiting list for memory care can be long, but it is worth the wait. Price went up at annual renewal, but still inline with other facilities in this area.

Most of the time it's a good experience. There are occasions, not many, that you need to point out to staff. But their response is usually positive and corrections are made. With my limited experience with these types of environments, I would say overall it's a decent value. Another place was a little cheaper but for a little more $ you get a better/updated space. You also can transition to memory care in the same building if necessary. It takes time to adjust to senior living. Eventually your parent will adapt.

The staff and community is fun and caring, the residents are quality people. They truly care about their residence well-being.

I would have to give The Vantage of City view a 5 in all categories. I have previous experience and appreciate being able to live at The Vantage. The director seems to choose his staff very well. All staff members do their jobs well, be maintenance, cleaning services, kitchen help, etc. when first coming here I noticed the cleanest of the facility. I appreciate the maintenance staff because they are quick to answer service calls. The staff seems to know everyone and their names. The apartments are cleaned every two weeks, without fail. I'm in my 2nd year and have no complaints. I've made this my home and not just a rental property. The food is good even though, we have full kitchens and can cook for ourselves, I only occasionally warm food rather than go to the dining room. Can't say enough about the activities available to the tenants and the comfortable movie theater. However, you should come visit and judge for yourselves. You must understand, a facility isn't just operated efficiently, it takes people liking their work and doing their jobs to accommodate an older generation. These employees are young and could easily fall into doing what's best for themselves, I've noticed non of that, from management on down. I had many choices but recognize right away that I would fit into this environment and have. I'm 82 and plan to live out the rest of my time here at The Vantage.

Our family had an in person tour with Arbor Terrace Morris Plains and was very impressed with that facility, which appeared similar to [community name removed]. We opted for my mother to go to [community name removed] because it's a few miles closer to where we live and Sunrise had a respite opening which allowed us to assess it before making a longer term decision.