The Arbor Company

This place is amazing. My mom has dementia and didn’t want to leave her house but couldn’t live alone any longer. After visiting Dogwood Forest we knew this was the right place. From our first tour with [name removed] to getting her all moved in the staff has worked hard to help her adjust. We tried to put her in assisted living but she ended up in memory care. The staff is AMAZING! They guided us through the transition and everyone was so patient and kind as we worked to transition her there. (She was difficult and fought going at first). She loves it there now! She is happy and has totally adjusted to it. The facility is beautiful and clean. There are great activities for the residents to keep them engaged. Also families are welcome to participate. If you have out of town family that want to visit they have beautiful apartments for short term rental stay in Holbrook which is the independent living building on the campus and is beautiful as well. It is like a resort for seniors!

The activities/engagement team are fabulous. Always coming up with new events. They work very well with residents that have dementia, and scale activities as necessary. Musical groups come in to perform almost weekly. Exercise classes almost daily. Memory care areas are locked for security. The waiting list for memory care can be long, but it is worth the wait. Price went up at annual renewal, but still inline with other facilities in this area.

Most of the time it's a good experience. There are occasions, not many, that you need to point out to staff. But their response is usually positive and corrections are made. With my limited experience with these types of environments, I would say overall it's a decent value. Another place was a little cheaper but for a little more $ you get a better/updated space. You also can transition to memory care in the same building if necessary. It takes time to adjust to senior living. Eventually your parent will adapt.

The staff and community is fun and caring, the residents are quality people. They truly care about their residence well-being.

I would have to give The Vantage of City view a 5 in all categories. I have previous experience and appreciate being able to live at The Vantage. The director seems to choose his staff very well. All staff members do their jobs well, be maintenance, cleaning services, kitchen help, etc. when first coming here I noticed the cleanest of the facility. I appreciate the maintenance staff because they are quick to answer service calls. The staff seems to know everyone and their names. The apartments are cleaned every two weeks, without fail. I'm in my 2nd year and have no complaints. I've made this my home and not just a rental property. The food is good even though, we have full kitchens and can cook for ourselves, I only occasionally warm food rather than go to the dining room. Can't say enough about the activities available to the tenants and the comfortable movie theater. However, you should come visit and judge for yourselves. You must understand, a facility isn't just operated efficiently, it takes people liking their work and doing their jobs to accommodate an older generation. These employees are young and could easily fall into doing what's best for themselves, I've noticed non of that, from management on down. I had many choices but recognize right away that I would fit into this environment and have. I'm 82 and plan to live out the rest of my time here at The Vantage.

Our family had an in person tour with Arbor Terrace Morris Plains and was very impressed with that facility, which appeared similar to [community name removed]. We opted for my mother to go to [community name removed] because it's a few miles closer to where we live and Sunrise had a respite opening which allowed us to assess it before making a longer term decision.

We have experienced all around excellence at The Arbor at BridgeMill. I really appreciate how much they promote activity and engagement and provide a comprehensive approach to senior living.

The Sheridan, based on my tour, is very clean, residence appear pleasant and happy and staff is very friendly. All accommodations I would need for my mom are available. Seems to be a fantastic place to live and call home for one needing assistance or memory care.

Our family had an in person tour with Arbor Terrace Norwood and overall we thought the tour experience as well as the community we excellent!

Our family had an in person tour with The Sheridan at Cooper City and we thought the tour experience as well as the community was very nice, we did not see anything wrong with the community.

My mother-in-law gets great care, she recently had a cold, and they immediately called her doctor for cough medicine for her. They have wonderful activities great food. and most importantly a wonderful and caring staff. We cannot say enough good things about them.

Arbor Terrace Hamilton Mill is an excellent community all the way around. I could not be happier. The staff members are excellent. The facility is pristine. My brother is very happy there. I had lunch there the other day and the good was great. Based on the experience we have had so far, we would absolutely recommend this community to other families.

The Arbor at BridgeMill has been great for my loved one, who currently lives here! They listen and are very friendly. The housekeeping keeps everything looking great. The food is wonderful 99% of the time and the options are wonderful, too. I would highly recommend this facility to others, but it is pricey!

Words cannot express our thanks for the love & care our mom got at Arbor Terrace Mt Laurel. She passed away a few weeks ago surrounded by the amazing staff that loved her & took exceptional care of her! My Dad is still at Arbor Terrace & we feel secure he is well taken care of also. We cannot thank [name removed] enough for going above & beyond to make sure moms needs were met. It is appreciated more than you know. Many many thanks to the amazing staff who went above & beyond to make moms last weeks & days comfortable! She adored everyone but [name removed]& [name removed]became ‘family’ to her & to us also. Thank you from the bottom of our hearts! It won’t be forgotten! I would highly recommend Arbor Terrace, Mt Laurel NJ.

I Moved my elderly uncle to Arbor Terrace - Burnt Hickory Rd, Marietta GA several years ago. It was unsettling for him to leave his home but very shortly after arriving at Arbor Terrace he stopped being anxious about his new surroundings and quickly adjusted to his new life and not having to worry about meals, bathing, activities, etc. as all of those vital necessities were provided by a caring and professional staff. Notably, [name removed], one of the most helpful and attentive staff members that work there. Anytime we had a special request for my uncle's benefit, Victor took care of it immediately. Which is not to minimize other staff members as they are all excellent at elder care. Eventually, my uncle was relocated to the Evergreen annex at Arbor Terrace because of a failing memory. Again, I can't say enough about the high level of care and devotion that the Evergreen staff use with the residents in that facility. There are many communal activities that keep the residents engaged.

We picked this community, because of the location, friendly staff and residents, and beautiful facilities. I would recommend it highly. They have everything you could want--book clubs, Happy Hour, exercises, Movies, Trips, and etc.

I have lived at Arbor Terrace for almost four years, and have loved every moment of my stress free life here! The apartments are unusually bright and beautiful, with a variety of floor plans. There are a number of activities for mind and body, such as: daily exercise programs, lectures, crafts and art projects, daily movies, a book group, plus musical entertainment and special seasonal celebrations. An Arbor transportaion takes us to medical appointments and an Arbor bus provides transportation to plays, art museums, symphony concerts and many other outside places of interest, so that life is never dull. The staff is exceedingly friendly, helpful, and accomodating, adding to the worry free life at Arbor that I would not trade for any other!

Our mom was quite content with her lifestyle, so making a change to assisted living after 93 years was going to be a major challenge. Changes are not easy. After visiting several facilities, Arbor Terrace stood out as the best. It was the choice of our mom of and of her families as well. Agreeing on a facility was a major concern for all of us. Now, after 2 years living at Arbor Terrace, our mom remains a happy, and comfortable resident. The building is modern and has a beautiful interior that makes the environment so vibrant for the residents. But most importantly is the the staff. They are caring, respectful and personal to each resident. The building is clean, the food is good and the activities are abundant and creative. The Director, [name removed], is approachable, always available, and responsive. Being professional and knowledgeable, [name removed]knows how to properly manage this type facility. Kudo’s to all at Arbor Terrace!

I am very satisfied with The Vantage of Cityview. What I really like here is the friendliness of the staff as well as the support they give us. Based on the experience I have had so far I would definitely recommend this community to other families.

What we really like about the Arbor Terrace community is that it is close by our family, the community itself is very clean, and the staff are very caring. Based on our experience we have already recommended this community to other families and will continue to do so.